--- title: Fireflies.ai Reviews meta_title: 'Fireflies.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 751 reviews by the users' company size, role or industry to find out how Fireflies.ai works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 751 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Fireflies.ai Reviews **Vendor:** Fireflies.ai **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 751 ## About Fireflies.ai Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions. ## Fireflies.ai Pros & Cons **What users like:** - Users highlight the **accurate real-time transcription** of Fireflies.ai, making meeting management seamless and efficient. (102 reviews) - Users love the **ease of use** of Fireflies.ai, finding it simple to configure and highly accurate. (89 reviews) - Users appreciate the **high accuracy** of Fireflies.ai's transcription, enhancing comprehension and ease of use significantly. (86 reviews) - Users love the **time-saving features** of Fireflies.ai, transforming their productivity during video meetings effortlessly. (84 reviews) - Users appreciate the **high accuracy** of Fireflies.ai transcripts, noting significant improvements over previous transcription tools. (78 reviews) - Users commend the **high accuracy** of Fireflies.ai in transcriptions, significantly improving their meeting productivity and comprehension. (75 reviews) - Action Items (73 reviews) - Integrations (62 reviews) - Note-taking (61 reviews) - Meetings (59 reviews) **What users dislike:** - Users note occasional **AI inaccuracy** , such as misidentifying action items, but find it manageable overall. (39 reviews) - Users struggle with **navigation and privacy concerns** regarding meeting management, affecting their overall experience with Fireflies.ai. (32 reviews) - Users find Fireflies.ai to be **expensive** , especially for personal use and additional AI features required. (26 reviews) - Users express concerns about **AI limitations** regarding data transparency, privacy, and the need for improved functionality. (23 reviews) - Users find the **poor summarization** of Fireflies.ai complicates sharing and editing meeting notes effectively. (21 reviews) - Cost (18 reviews) - Users find the **high subscription cost** of Fireflies.ai to be a barrier, especially for solo founders and freelancers. (18 reviews) - Users find that the **summary quality can be inconsistent** , though they value the detailed information readily available. (17 reviews) - Users experience **accuracy issues** with occasional transcription errors, but the software is improving over time. (16 reviews) - Inaccurate Summarization (16 reviews) ## Fireflies.ai Reviews ### 1. Fireflies Keeps Me 100% Present—Accurate Summaries, Simple UI, Seamless CRM Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Pasi R. | Head of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Fireflies.ai?** my experience with Fireflies because, as a salesperson, it has completely changed how I do my job. My absolute highest priority during a meeting is to focus entirely on the client—watching how they say things and reading the room. Before Fireflies, I was always distracted by trying to scribble down notes. Now, I can be 100% present in the conversation, which is honestly priceless to me. The AI features are probably the best part. The way it summarizes the meetings and captures the actual meaning of what was said is incredibly accurate. It automatically creates tasks and outlines exactly what needs to be done next, which cuts out all that time-consuming, administrative busywork that used to clog up my day. On top of that, the UI is super simple, very clear, and easy to use, even if you aren’t a tech person. But the real game-changer for me is how seamlessly it integrates with our CRM. Performance-wise, it couldn't be better. Everything is always instant—no delays and no slowdowns whatsoever. When it comes to pricing, it’s not exactly cheap, but it’s not the most expensive either, so it's really good value for what you get. I actually haven't even needed to use their support because the onboarding was so simple for our entire internal team to get through. If you want to stop worrying about note-taking and actually focus on your clients, I can’t recommend it enough. **What do you dislike about Fireflies.ai?** Maybe the data you sync to the CRM coud be easier to modify, as after a while, you want to tweak the reports of fhe meetings and maybe add some action items too (this might be there, just haven't spent enough time with the settings as it works so well of the box) **What problems is Fireflies.ai solving and how is that benefiting you?** Before Fireflies, I struggled to stay present with clients because I was too distracted trying to take accurate notes. Now, I can focus 100% on how the client speaks and reads the room, while the AI automatically handles the summaries and tasks. This seamless CRM integration and instant performance have eliminated hours of manual data entry every week, turning administrative busywork into pure selling time. ### 2. Organized Meeting Notes and Integrations, Though Transcripts Need Occasional Review **Rating:** 3.5/5.0 stars **Reviewed by:** Pamela R. | Project Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Fireflies.ai?** What I liked most about Fireflies.ai was its ability to automatically capture meeting notes, transcriptions, and action items in a very organized way. It helped reduce manual note-taking and made follow-ups much easier across teams. I also appreciated the integrations and searchable meeting history. **What do you dislike about Fireflies.ai?** One challenge I experienced with Fireflies.ai was that, at times, the transcription accuracy and meeting summaries required additional manual review, especially in fast-paced conversations or meetings with multiple speakers. **What problems is Fireflies.ai solving and how is that benefiting you?** helps solve the problem of manual meeting documentation and information loss by automatically recording, transcribing, and summarizing conversations ### 3. Ask Fred Saves Time and Keeps Me on Top of Missed Call Details **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Fireflies.ai?** Its inbuilt Ask Fred Option - It helps me save tonne of time in understanding anything I missed during the call. **What do you dislike about Fireflies.ai?** Some Integrations are limited like I did it with JIRA but all action items are being created but I want to be more specific. Not all action items are to be created and it gives no option for epic selection either. The pricing seems fine though. **What problems is Fireflies.ai solving and how is that benefiting you?** It is giving me summary of the meetings which help me draft minutes of the meeting quickly and the best part when I go back to the call it allows me to select the exact minute and takes me there from the transcript. The app/browser interface is also pretty easy to use. ### 4. Flexible and Reliable, Needs UX Polish **Rating:** 3.5/5.0 stars **Reviewed by:** Nic K. | Managing Director, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2026 **What do you like best about Fireflies.ai?** I like how fast and flexible Fireflies.ai is. Its reliability stands out for me, and I'm impressed by its ability to handle both virtual and in-person meetings, unlike many other solutions. It's also quite valuable because it's cross-platform, so I can use it on both iOS and Windows, which is a big plus for me. Another thing I value is the ability to record in-person meetings directly from my phone, which most other solutions don't offer. **What do you dislike about Fireflies.ai?** I don't like the user experience. I think it looks like it hasn't improved a whole lot. It looks a little dated and a bit like it was built by a startup. I think they could invest more in UX. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for transcribing meetings and connecting to Claude, which helps drive projects. It handles both virtual and in-person meetings, unlike some other solutions. It's fast, flexible, reliable, and cross-platform, supporting iOS and Windows. ### 5. Easily Revisit Meetings and Get Actionable, Detail-Specific Insights **Rating:** 4.5/5.0 stars **Reviewed by:** José V. | Scrum Master, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Fireflies.ai?** I can go back to any meeting and ask questions about specific details, as well as get suggestions related to those details, so I can use the results to do my work. **What do you dislike about Fireflies.ai?** For the purpose I use it, I don't think there's something I dislike so far. **What problems is Fireflies.ai solving and how is that benefiting you?** It takes notes during my meetings very clearly, regardless of the accents or nationalities of the people in the meeting. This benefits me because if I don’t fully understand something and the meeting has to move on, I can come back to the transcript later. I can also ask questions in natural language and get an explanation, which helps me fully understand what I missed. ### 6. Accurate Speaker Attribution Makes Meeting Follow-Ups Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Peter B. | Director, CX Acceleration, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Fireflies.ai?** Unlike other AI notetakers, Fireflies is able to (relatively accurately) decipher who is speaking in a video call and attribute their words to them. This is super helpful when it comes to delegating tasks and ensuring the right people are alerted and accountable. It also gives me the option to download video, audio, and/or a transcript of the meeting. **What do you dislike about Fireflies.ai?** If multiple people are logged into a meeting using the same camera, e.g. in a conference room, this is when Fireflies is (understandably) unable to do a great job of determining who is speaking. **What problems is Fireflies.ai solving and how is that benefiting you?** When I have multiple meetings scheduled that overlap, or if I'm late to a meeting, Fireflies saves me time by letting me know what I missed after the meeting concludes. ### 7. Great Automated Summaries, Seamless Slack/CRM Sync, and a Lifesaving Global Search **Rating:** 4.0/5.0 stars **Reviewed by:** Denis M. | HR Product Manager | Talent Acquisition Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Fireflies.ai?** The automated meeting summaries and action-item extraction are absolutely fantastic. They eliminate the need for anyone to take manual notes during client calls or internal team syncs, which means everyone can stay fully present in the conversation. I also really appreciate how seamlessly it fits into our existing tech stack: it automatically pushes meeting recaps straight to our Slack channels and logs transcripts into our CRM. On top of that, the global search feature — which lets you find specific spoken words across months of past meetings — is a total lifesaver. Fireflies MCP + ChatGPT Agents is insane combo for productivity **What do you dislike about Fireflies.ai?** The bot’s auto-join behavior can feel pretty aggressive by default. If you’re not extremely careful with your calendar permissions and your Fireflies dashboard settings, it may end up joining private 1-on-1s meetings uninvited, which can be awkward. On the flip side, there are also times when the bot doesn’t join a meeting at all, and there’s no clear reason why. And while the transcription engine is generally very accurate, it still struggles a lot with heavy accents or when multiple people talk over each other **What problems is Fireflies.ai solving and how is that benefiting you?** It solves the huge problem of lost context and the constant “who agreed to do what?” that comes up after long meetings. We use it to keep a searchable, permanent archive of all our video and audio calls, so it’s easy to look back and confirm decisions. The biggest benefit for us is better focus during meetings and clear, reliable traceability of action items, without having to dedicate human resources to manual documentation ### 8. Effortless Note-Taking, Tad Pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Robert H. | Technical Support Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2026 **What do you like best about Fireflies.ai?** I use Fireflies.ai for note-taking, and it helps me recap meetings, which is really useful if I miss any. I find it to be a great tool that's simple to set up and really helpful. The AI-generated review of what was discussed is particularly beneficial. **What do you dislike about Fireflies.ai?** The cost could be better. There are plenty of options out there that do the same thing. Even Teams and Copilot. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for note-taking and it really helps recap meetings, especially useful if I miss one. The AI review it generates is great for reviewing discussions. ### 9. Fireflies.ai: A Game-Changer for Call Recording, Insights, and To-Dos **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie K. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Fireflies.ai?** Fireflies.ai is a game changer when recording calls! I am able to go back, listen to what was talked about, and pull quick insights from the interface. It also pulls out the to-dos from the meeting, and helps me create my personal to-do list for the week. Its performance is unmatched! I am also so grateful it integrates with Google Calendar - saves me so much time having to manually add in a recorder. **What do you dislike about Fireflies.ai?** I truly do not have any dislikes about fireflies.ai, it is the best! **What problems is Fireflies.ai solving and how is that benefiting you?** It helps my pull quick insights from my client calls, and uses AI to spin up recaps so quickly! It truly saves me so much time in my work day ### 10. Fast, Accurate Transcription for Voice Notes and Meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Çağrı P. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Fireflies.ai?** I use it to record my voice. I have a lot of voice notes, and sometimes I talk through my ideas and use it to keep track of them. I also use it for meetings, including personal meetings. Some meetings are one or two hours long, and I use it to record them so I can remember the whole conversation. I sometimes use it for group meetings or workshops as well. Most of the time I’m able to record the entire workshop, and if there aren’t too many speakers in the room—if it’s just one, two, or three people talking—it captures almost everything and transcribes it. I also use it for online meetings on Google Meet and Zoom. It can capture the video feature too. We have the business plan, and with that plan it not only transcribes the audio, but also saves the meeting as a video file. Then we can review the video along with the audio, the transcription, the speakers, and data such as which speakers talk the most, what the most-used keywords are, and who speaks in which areas, so we can analyze these kinds of things in general. I like it. It’s good, and it successfully transcribes audio. Sometimes it even transcribes multiple languages. It doesn't have a nice UX/UI on the desktop or on the web page in the platform. Also, on the phone it doesn't have the best UX/UI, but it is nice. Performance-wise, it is very fast. It is very fast to transcribe the audio when sometimes I speak for one hour, and it is able to transcribe this one hour or two in a couple of minutes. The onboarding was also very easy, and they support startups with credits. I use the business plan. Pricing-wise, it is average with other competitors. **What do you dislike about Fireflies.ai?** What I dislike is that the UI is not really nice on the phone and on the desktop. I don't like that, when in a Google Meet or Zoom video meeting, the bot is asking permission to join the meetings. Also, in the meetings you see that this is like this person's note takers from five places taking notes. I don't mind the privacy issues, because I always notify people that I am recording. When I am in a one-to-one meeting, but the person has not takers, I have to note not takers. On my screen I am seeing like six people I am talking to, which is not really looking nice. Those things make things a little bit complicated, but other than this everything works fine. **What problems is Fireflies.ai solving and how is that benefiting you?** So fireflies basically don't make me remember or take notes in the meetings. It is recording everything and taking notes, also showing me: - where each speaker talks - how much time they talk - what percentage of the time they use each keyword - how fast they speak Because we are recording everything as a video, I can go back to every meeting and see what people say, so all the documentation is not lost. This is a very big problem, because when you meet with other people, they promise you something but they might not be delivering those promises, so it is very good to keep documentation and keep proof of your work. ### 11. Fireflies.ai Saves Time with Clean UI, Accurate Summaries, and Smooth Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Rafael A. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Fireflies.ai?** What I like most about Fireflies.ai is that it automatically records, transcribes, and summarizes meetings, which ends up saving me a lot of time. The UI feels clean and easy to navigate, the summaries are surprisingly accurate, and it integrates smoothly with tools like Zoom and Google Meet. **What do you dislike about Fireflies.ai?** One drawback of Fireflies.ai is that the transcription isn’t always completely accurate, particularly when there are strong accents or background noise in the audio. In addition, some of the more advanced features are restricted to higher pricing tiers, which can become costly over time. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai solves the hassle of manually taking notes during meetings and worrying about missing important details. It lets me stay focused on the conversation while it automatically captures everything, which saves me time and makes follow-ups much more efficient. ### 12. Efficient Collaboration with Smart Summarization **Rating:** 4.0/5.0 stars **Reviewed by:** JD K. | Program Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Fireflies.ai?** I really like how Fireflies.ai allows setting up filters so it can join calendar events automatically based on certain terms or times. This feature prevents it from accidentally joining calls I don't want recorded. I also think it's great that I can share transcripts with internal and external users without them needing to create accounts. The AI summaries are incredibly helpful, breaking down action items by individual and providing high-level notes that align with the transcript and recording automatically. **What do you dislike about Fireflies.ai?** The most annoying thing is it will send chats to all people. And then that becomes a kind of a disruptor to the call where people are being pulled into a chat room to see that Fireflies is recording. I feel like it would be better if there was just a beginning of the call audio notification instead of via chat because it also creates multiple chats. The chat feature is disruptive. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai helps me remember project details over long durations, prevents scope creep, and enables active participation in meetings without focusing on note-taking. ### 13. Great Transcripts, but HubSpot Integration and Summary Emails Need Fixing **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Fireflies.ai?** good transcript function. summaries are good. the app and settings are reliable. The pricing is sensible. Their support is quite responsive too. **What do you dislike about Fireflies.ai?** 2 big pain points: 1) their hubspot integration is unreliable. Tasks often don't get assigned to the right deal/companies, which creates a huge pain in the back 2) their summary emails are full of marketing rubbish. I'm already a paying customer and I don't feel comfortable sharing their summary emails with my clients, why do i have to advertise another company to my clients, although I'm already a paying user?!!! They need to sharpen their summary emails and the meeting notes, as well as removing all that marketing fluff. **What problems is Fireflies.ai solving and how is that benefiting you?** meeting notes, auto-transcription, being able to share notes and actions automatically. ### 14. Efficient Meeting Recaps, Needs Improved Billing System **Rating:** 4.0/5.0 stars **Reviewed by:** Alex C. **Reviewed Date:** April 06, 2026 **What do you like best about Fireflies.ai?** I like that Fireflies.ai captures and synthesizes all of my meetings each week. It allows me to go back and review meeting notes, track trends across partners and industries, and makes it easy to share those meetings and particular moments of meetings with my teammates. **What do you dislike about Fireflies.ai?** The billing with AI credits is very difficult to track and has caused us to be charged more than I would have normally liked. It also automatically turned on AI credits for some team members that we didn't want them on, and has been tough to manage. Sometimes the summaries of the meetings are not as accurate as I would like and cannot rely on them for review. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai does not require me to take notes on meetings so I can spend more time actively listening to clients. By transcribing calls in real time, I'm able to refer back to something said previously during and after the call. It allows me to review notes, track trends, and share key moments easily with teammates, making it simple to revisit missed information. ### 15. High Pricing and Access Limits Detract From an Otherwise Useful Audio-to-Text Tool **Rating:** 4.0/5.0 stars **Reviewed by:** shivaramakrishna c. | Software Designer , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Fireflies.ai?** This software is designed to summarise audio into text while I’m in a meeting or attending an ongoing webinar. This is very good to use and easily integrate with any other software. **What do you dislike about Fireflies.ai?** The pricing is on the higher side, and there are some limitations that can affect access to the software. Still, overall it provides very good service, and I find it useful for daily meetups. **What problems is Fireflies.ai solving and how is that benefiting you?** While using this software, I’ve saved so much time. It keeps my meetings summarized, and adding everything to a note helps me a lot. ### 16. Seamless Recording Tool with Near Human AI Features **Rating:** 5.0/5.0 stars **Reviewed by:** Aparna S. | Integration Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Fireflies.ai?** I use Fireflies.ai for recording team sessions and conversations, and I really like that it means there's no need to worry about connecting back to the person after a conversation. I think it's a wonderful AI tool with features just near human capabilities. The recordings are great for quickly getting back and resolving any doubts. I also found the initial setup pretty easy. **What do you dislike about Fireflies.ai?** I love the product **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for team sessions. It eliminates the need to reconnect with people and allows me to quickly clarify doubts with its wonderful recordings. ### 17. Seamless, Accurate Meeting Transcription That Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek Y. | Content Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Fireflies.ai?** The automatic transcription and note-taking during meetings is seamless and saves a lot of time. It’s reliable, accurate, and integrates easily with other tools like Zoom and Slack. **What do you dislike about Fireflies.ai?** The AI-generated meeting summaries and action items make follow-ups effortless. It improves team productivity and ensures no critical points are missed. The ability to search past conversations is also very handy. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai solves the problem of capturing and organizing meeting conversations. It automatically transcribes discussions, highlights key points, and generates actionable summaries, eliminating the need for manual note-taking. This saves time, ensures nothing is missed, and makes follow-ups more efficient. Being able to search past meetings quickly helps me stay organized and improves collaboration with my team. ### 18. Fireflies has saved me untold hours in capturing meetings with pretty accurate transcripts **Rating:** 4.0/5.0 stars **Reviewed by:** Elzaan R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Fireflies.ai?** Its ability to join meetings and capture the whole thing, even if my internet connection dropped. Also, the AI's capacity to get better over time with transcribing industry jargon in discussions. **What do you dislike about Fireflies.ai?** There have been technical challenges on rare occasions. For the service to be entirely trusted, 100% reliability is needed in capturing meetings and delivering transcripts. **What problems is Fireflies.ai solving and how is that benefiting you?** Many human hours saved to capture conversations, translating into improved productivity and business performance. Clients have also been quite entertained by the presence of the AI helper. ### 19. Effortless Meeting Summaries, Needs Transcription Accuracy **Rating:** 4.5/5.0 stars **Reviewed by:** Harjoth S. | Business Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Fireflies.ai?** I use Fireflies.ai to record, transcribe, and summarize my meetings automatically. I like the AI-generated meeting summaries the most because they help in meetings where I can't join, but I still get the discussion details. These summaries provide the crux of long meetings in just a few paragraphs. Meeting recordings help in doing quality checks of our sales teams, as client meeting recordings provide more insights and help us make better decisions. The initial setup was easy, and I use it with Google Meet and Zoom calls. **What do you dislike about Fireflies.ai?** Sometimes the transcriptions are totally wrong and change the correct meaning of the things discussed in the meeting. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai to record, transcribe, and summarize meetings automatically, solving the problem of missing important points. It helps me recall details and provides insights from recordings. The AI-generated summaries capture the crux of discussions and keep me informed even if I miss meetings. ### 20. Terrible Transition from Free to Paid, Awful Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Morgan R. **Reviewed Date:** January 26, 2026 **What do you like best about Fireflies.ai?** I had a great experience using Fireflies.ai on the free app, which is why I initially decided to sign up for the pro account. When I used the free version, everything worked well, and I was very happy with it. The initial setup also looked perfect before I started with the pro plan. **What do you dislike about Fireflies.ai?** I find the customer service experience with Fireflies.ai shockingly bad. I set everything up so it would join all of my meetings automatically, and it didn't work for an important meeting. I had to take handwritten notes and lost a lot of information. When I followed up, the bot said it couldn't see my meeting, even though everything was set up correctly. I was transferred around customer service, explained the situation multiple times, and was told the engineering team would look into it. I haven't heard back from them in over three days. I've waited in a queue for over an hour, with no estimated wait time, and couldn't get an estimate when I asked. I was put back in the queue after trying to open another chat. It's beyond frustrating, and they didn't fix anything they promised. The initial setup was easy until I switched to the Pro plan, where it looked perfect but didn't work. After paying for the Pro plan, it disconnected my account or messed up the settings. This is one of the worst customer experiences I've ever had, and I would never recommend this app. **What problems is Fireflies.ai solving and how is that benefiting you?** I initially used Fireflies.ai for note-taking at work, but the pro plan setup didn't work despite appearing correct, causing me to lose important notes. Also, I experienced poor customer service, with delays in resolving issues. ### 21. Great AI Note-Taking, But Needs Better Integrations **Rating:** 3.0/5.0 stars **Reviewed by:** Prashant N. | Manager IT (Global), Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Fireflies.ai?** This is a very good AI-powered note-taking application that offers enhanced context enrichment and delivers significantly improved voice-to-text summaries. **What do you dislike about Fireflies.ai?** The note-taking features could be enhanced, and the integration with Salesforce, as well as with other enterprise collaboration tools such as Slack and Teams, could also be improved. **What problems is Fireflies.ai solving and how is that benefiting you?** Taking notes manually can be quite cumbersome, and sharing those notes with meeting participants often feels unnecessarily complicated. Tools like this that use AI for note taking are helping to address these challenges. ### 22. Accurate Transcriptions and Insightful Summaries Make Meetings Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** April F. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Fireflies.ai?** The transcriptions are accurate, the summaries are detailed, specific, and on point - and I love being able to "ask fred" when I need a very specific detail extracted from a meeting. It's a great tool. We use it in every meeting. Sometimes, I'll just talk to it to record my thoughts so I can go and chat with fred after. **What do you dislike about Fireflies.ai?** I find the permissions of fireflies a little confusing. Trying to make sure the notes are accessible by the right people and never visible by the wrong people. they have the functionality, it's just a little confusing to me. **What problems is Fireflies.ai solving and how is that benefiting you?** It helps us solve the need for manual scribing and note taking. It helps me personally when I need to recall details from a meeting or conversation. there are some meetings I will reschedule from in person to virtual just to have Fireflies record it. ### 23. Essential Tool for Reviewing Calls and Enhancing Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Neha T. | Team lead manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Fireflies.ai?** My organisation has been using this tool for nearly a year, and as a team lead, I often can't attend multiple client calls at the same time. Fireflies makes it much easier for me to review conversation recordings and fully understand what was discussed. It also assists me in evaluating the quality of calls, so I can follow up with clients if a call did not meet their expectations. Additionally, it enables me to have more productive discussions with my subordinates and provide them with feedback on areas where they can improve their communication skills. **What do you dislike about Fireflies.ai?** No major dislikes at the moment. I am satisfied with the tool. **What problems is Fireflies.ai solving and how is that benefiting you?** This tool helps me stay on top of every client call and prevents any dissatisfaction that might arise if I was unable to attend. It also allows me to quickly review the action items and call summaries, making it easier to keep track of important details. ### 24. Life saver in meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Technology Strategists, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Fireflies.ai?** I can fully pay attention to the conversation during a meeting because I know Fireflies has me covered with the notes, and also the AI function is great to get quick insights on what happened in a meeting, and for recap emails, it easily integrates into my team's environment. Implementation was so seamless, I've never had to use customer support, but if the product is so good, I'm sure customer support is excellent. I use Fireflies on a daily basis. **What do you dislike about Fireflies.ai?** Nothing, I love everything about it, no dislikes **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai helps by automatically recording, transcribing, and summarising our meetings, so nothing important gets missed. It takes the pressure off trying to capture every detail during conversations and lets me focus fully on the discussion itself. The biggest benefit for me is clarity and time savings. After meetings, I have clean notes, clear action items, and searchable transcripts that I can easily reference or share with the team. It also helps with consistency, especially when tracking follow-ups, decisions, and key themes across multiple conversations. ### 25. Efficient Note-Taking, Needs Better Transcription **Rating:** 4.0/5.0 stars **Reviewed by:** Karthikeyan L. | Senior Sales Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Fireflies.ai?** I like using Fireflies.ai for easy note-taking and analyzing the next steps. The Daily and Weekly Digest with next steps is really valuable. It provides me with summarized meeting briefs that are useful for review and preparation for upcoming meetings. The initial setup was simple, which made getting started easy. **What do you dislike about Fireflies.ai?** Their video recording feature and transcription - needs some improvement **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai for easy note-taking and analyzing next steps. It provides valuable summarized meeting briefs through Daily and Weekly Digests, helping me prepare for upcoming meetings. ### 26. Too Expensive Compared to Feature-Rich Free Alternatives **Rating:** 1.5/5.0 stars **Reviewed by:** Jalal Haider M. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Fireflies.ai?** When I heard about AI note-taking, I appreciated the ease of use and seamless integration with my meeting tools. **What do you dislike about Fireflies.ai?** expensive; competitors have many free features that it doesn't offer. I liked Fathom instead of this. **What problems is Fireflies.ai solving and how is that benefiting you?** AI note-taking ### 27. Impressive Analytics, Poor Support Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Rutvik M. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Fireflies.ai?** I like the training features of Fireflies.ai and the results it provides. The analytics feature is really good, helping me understand how well my calls went. It tells me if my pauses were good, how my vocabulary was, and whether my sentence framing was solid. This feedback on communication during the call is a great part of the service. **What do you dislike about Fireflies.ai?** Their support was really bad and they didn't help us, so we had to switch. They can first acknowledge their issues, like the bugs they were having, and give us some solutions, but they didn't reply to our emails. Sometimes the app doesn't show up in the calls, which is an issue. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai centralizes call recordings and enhances analytics and training with AI. It helps me evaluate call quality by analyzing pauses and communication, which improves my team's call performance and training. ### 28. Effortless Meeting Management with Fireflies.ai **Rating:** 5.0/5.0 stars **Reviewed by:** Tessie L. | Data and Insights Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Fireflies.ai?** I use Fireflies.ai to automatically capture meeting notes and action items, which is really helpful. I also like the easily accessible functions and buttons, making the software user-friendly. It works well with Google Meets, Zoom, Slack, and Google Docs, which are all tools I use daily. The initial setup was super user-friendly and easy to integrate. **What do you dislike about Fireflies.ai?** I find the accuracy and structure of meeting transcriptions, especially for longer and more complex meetings, could be improved. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai assists in recording meetings, transcribing, and summarizing conversations. It automatically captures meeting notes and action items, making my workflow more efficient. ### 29. Excellent Real-Time Transcription for English Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Dev G. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Fireflies.ai?** Where good to record the meetings, coverts into text in realtime is helpfull. **What do you dislike about Fireflies.ai?** With English it works very well, but if the meeting was in hindi it will not capture properly **What problems is Fireflies.ai solving and how is that benefiting you?** Recording the meetings and making mom and notes of the meeting ### 30. Effortless Meeting Summaries, Needs Better Language Recognition **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna J. | Product Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Fireflies.ai?** I love using Fireflies.ai to record my meetings because it eliminates the need for me to take notes during them, significantly saving me time and allowing me to be more focused and engaged in the discussions. I receive the meeting summary instantly, which is of high quality, enabling me to ensure I have all the key points without delay. This feature allows my meetings to be more efficient and reduces their duration. Additionally, I appreciate the seamless integration with Slack, which ensures I receive my meeting notes directly, making it very convenient to share these notes with all participants efficiently. Overall, the initial setup of Fireflies.ai was quite straightforward, rating it 9 out of 10 on ease, despite minor language recognition issues I've faced; I am still highly likely to recommend Fireflies.ai to others, rating it a perfect 10 on likelihood to recommend. **What do you dislike about Fireflies.ai?** I have a problem with notes when I have various meetings in various languages - it will be much easier when Fireflies.ai recognizes the meeting language. After the meeting in another language, I received invaluable notes and I have to convert them to the right language. **What problems is Fireflies.ai solving and how is that benefiting you?** I use Fireflies.ai to record meetings, saving me time on note-taking and enabling me to focus on discussions. I can instantly send high-quality summaries to participants, making meetings more efficient. ### 31. Fireflies.ai makes keeping track of information from meetings so simple **Rating:** 4.5/5.0 stars **Reviewed by:** Patrick L. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Fireflies.ai?** I love how I can have Fireflies.ai join any of my meetings and summarize them so completely. I also appreciate that I can upload a recording from a meeting and get the same useful features as if Fireflies had recorded it directly. I use it for nearly every meeting I participate in to help make sure that I don't miss a thing. One of the most useful features, in additional to summarizing the meeting, is the action item list that the system generates. All of these powerful features without the need for users to have much technical expertise means that it's been easy to integrate across the organization and easy to implement for each user. **What do you dislike about Fireflies.ai?** I would love for better integration with the Google Suite of products, rather then having to copy and paste information from Fireflies. **What problems is Fireflies.ai solving and how is that benefiting you?** Summarizing meetings for purposes of developing minutes and action items. ### 32. Impressive Accuracy and Insightful AI, but Slow Meeting Invites **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Fireflies.ai?** The accuracy of this tool in listening and understanding even the most nitpicky details is impressive. I also really appreciate being able to ask the AI questions about the recording. This feature truly feels like a game changer. **What do you dislike about Fireflies.ai?** Occasionally, Fred the note taker is slow to join meetings where it was not invited at the first place **What problems is Fireflies.ai solving and how is that benefiting you?** For my team, this tool is fantastic at generating meeting summaries. It's also incredibly helpful for revisiting and catching up on any notes or details we might have missed. ### 33. Horrible tool that forces you to sign up to view meeting notes. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Fireflies.ai?** That it takes meeting notes. But in general, I don't think it's a good meeting note at all. **What do you dislike about Fireflies.ai?** I do not like this product at all. It forces you to sign up and turn it on and go through 17 different screens and turn it on and make it join every one of your meetings just to view the transcripts of a meeting that somebody shares with you. **What problems is Fireflies.ai solving and how is that benefiting you?** It's supposed to take meeting notes and let me access the transcript, but it forces me to sign up and turn it on for all of my meetings when I just want to view the notes. It's a lot of pain to get the small amount of value it's supposed to promise. ### 34. One of the best AI meeting assistant for professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Fireflies.ai?** Having fireflies ai in the meeting assures me that I have someone to take notes and key points. It's literally like having an assistant who assists me with noting down the key points discussed. The meeting summary is really good and how it breakdown the conversation is really brilliant. Good interface and very easy to navigate. The support is always reliable. **What do you dislike about Fireflies.ai?** So far everything is good. Well satisfied with the service as well as platform. **What problems is Fireflies.ai solving and how is that benefiting you?** It's hard to keep track of meeting notes and meeting videos in the same place. As a person working in a start-up, maintaining all the recording and meeting notes in a single place is very crucial. Fireflies saved a lot of time and helped me manage all my meetings and transcripts in a single place. I can share it with my team and I can rewatch in whenever I want. It saved a lot of time and energy ### 35. Aren't they all the same by now? **Rating:** 3.0/5.0 stars **Reviewed by:** Rachel C. | Director of Product Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Fireflies.ai?** Super slick UX that's easy to navigate. AI is helpful. I know the product is continuously improving, and I always like to see that. **What do you dislike about Fireflies.ai?** As with many notetakers, the integration with Zoom feels invasive. Once the app joins in real-time it's almost impossible to figure out how to get rid of it if you want to. I know how to manage it not in real-time. It's important to understand that the problem is that it's not intuitive at all when you're put on the spot and ave to get rid of it fast. **What problems is Fireflies.ai solving and how is that benefiting you?** Taking notes and recordings during meetings is unquestionably helpful when automated so you don't get stuck afterwards trying to remember small but important details, action items and the like. I've used Fireflies here and there, and in particular as a consumer of others' notes for collabs internally, as well as as a prospect when on demo calls with vendors. ### 36. Absolute time saver when you're on the go & busy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Fireflies.ai?** Easy to use, gives me the transcript of every meeting regardless. **What do you dislike about Fireflies.ai?** The feed. I don't want the feed to look like a blog. It can be sleek and minimal. **What problems is Fireflies.ai solving and how is that benefiting you?** Since I work in a high paced organization, I sometimes tend to miss some meetings. Fireflies' AI assistant gets the job done for me. I read the meeting notes before sleeping. Such a timesaver! ### 37. Fireflies, is the friend i Always needed **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Fireflies.ai?** It simplifies my life, by writing everything i should **What do you dislike about Fireflies.ai?** It has not been that reliable in time i have used it. **What problems is Fireflies.ai solving and how is that benefiting you?** It is helping to save time by letting me concentrate in my meetings while he gets all the important information in a single place ### 38. It allows me to focus on my client calls without the need to take vigorous notes **Rating:** 4.0/5.0 stars **Reviewed by:** Efrat S. | Senior Performance Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Fireflies.ai?** I like that you can get a summary of the call and also re-watch it with captions on the side. This allows you to search for a specific topic that you spoke about during the call and watch the relevant section of the call that you want to reflect on. **What do you dislike about Fireflies.ai?** Sometimes the summary isnt 100% accurate to what was discussed (it gets names wrong) **What problems is Fireflies.ai solving and how is that benefiting you?** It allows me to focus on my client meetings without the need to take notes during the call. It also allows me to go back to the recording and re-watch a specific topic that i need clarification/exact wording, etc. ### 39. Fireflies works like a personal assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Kapil A. | Sr. Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Fireflies.ai?** Our organization has been using FireFlies for about 8 months now and it has become a must have tool in our meetings. Given the volume of meetings we handle and demos we show, it's pretty hard to remember whole discussions and this tool takes notes for you in the best way possible. It's integrated with gmail and hubspot. It's quite accurate with its notes, sharing sentiments of calls, speaker talk time. Overall it's highly vlauable tool for our team. **What do you dislike about Fireflies.ai?** The tool is excellent but sometimes but there are occasional delays in joining Google Meet sessions. Also, it has some limitations transcribing certain languages with accuracy like Hindi. **What problems is Fireflies.ai solving and how is that benefiting you?** It help us take the meeting notes easily and without manual efforts. It's smart insights are quite helpful with sales coaching, in fact this has become a mandatory tool to use at all levels in our organization. It's transcribtion and note taking ability is quite reliable. ### 40. I stopped using Fireflies because it wasn't worth the amount at the time **Rating:** 3.5/5.0 stars **Reviewed by:** Jason B. | Sr. Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Fireflies.ai?** I liked the idea of being able to record meetings. And when other people use it **What do you dislike about Fireflies.ai?** The cost was too high at the moment because it is not something too imporrant to us with really any willingness to pay **What problems is Fireflies.ai solving and how is that benefiting you?** Forgetting what we spoke about or key points in a meeting. Keeping organized notes and a plan of action moving forward ### 41. Best AI Meeting Assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Sara R. | Senior Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Fireflies.ai?** I don't have to think about it. It's just there. Everyone at the company has it- **What do you dislike about Fireflies.ai?** When I share a recording link with a client, the client has to first create an account with Fireflies so that he can access the video. **What problems is Fireflies.ai solving and how is that benefiting you?** I no longer take down my own notes. I use Fireflies to help prepare a follow up email with Minutes of meeting. Additionally I can have other team members look at a particular meeting replay for training purposes. ### 42. Amazing product **Rating:** 4.5/5.0 stars **Reviewed by:** ujjwal w. | Head of Customer Success, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Fireflies.ai?** Fireflies is good- easy to use which helps me automate a lot of my processes. Fireflies is my go to tool, I almost use it in all of my meetings. I have the tool integrated with soo many automations that my sales processes are 80% automated **What do you dislike about Fireflies.ai?** Nothing specific but they can definitely working on the UX **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies is letting me automate my business processing even updating the CRMS ### 43. AI videoconferencing summarization **Rating:** 3.0/5.0 stars **Reviewed by:** Luca P. | Chief Operations Officer DEQUA Studio | Formerly CTO in MarTech, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2025 **What do you like best about Fireflies.ai?** • Integration with major conferencing platforms (Zoom, Google Meet, Microsoft Teams). • Automatic meeting transcription and AI-generated summaries. • Smart search to locate information within meeting records. • Speaker talk-time tracking and sentiment analysis for engagement insights. • Reasonable pricing compared to some competitors **What do you dislike about Fireflies.ai?** • Transcription accuracy drops in noisy environments or with strong accents; speaker identification errors are frequent, especially in multi-speaker meetings. • Processing and delivering transcripts can be slow, which disrupts fast-paced workflows. • User interface feels outdated and unintuitive; navigation is not as smooth as competing tools. • Limited analytics and real-time collaboration features compared to alternatives like Gong or Otter; analytics lack depth. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies.ai automated the process of capturing meeting notes and generating summaries, which reduced manual documentation and helped keep track of discussions and action items. The tool streamlined the follow-up process after meetings, making it easier to recall key points and share information with colleagues. However, the limitations in transcription accuracy and analytics meant that I still needed to review and edit outputs to ensure reliability, especially for critical or confidential meetings. ### 44. Fantastic tool for meeting recordings, and summary of a call **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Fireflies.ai?** Good tool for recording meetings; you can also configure it to record only customer calls. You can crop calls, look for summaries, and, best of all, share recordings with the customers. **What do you dislike about Fireflies.ai?** Nothing as such, all good, great features **What problems is Fireflies.ai solving and how is that benefiting you?** Good tool for recording meetings; you can also configure it to record only customer calls. You can crop calls, look for summaries, and, best of all, share recordings with the customers. ### 45. After you cancel they have the audacity to ask you to promote them **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Fireflies.ai?** Fireflies can record meetings. Many others do that too. **What do you dislike about Fireflies.ai?** extremely expensive, doesn't bring anything new to the table. when you have to share meetings, it's a headache for clients too as they need an account to even view the meetings. there are better options out there, don't waste your money. **What problems is Fireflies.ai solving and how is that benefiting you?** it records & transcribes meetings. not more than that. ### 46. Let AI Structure Your Meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan O. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Fireflies.ai?** The ability to have your video conference calls transcribed into summaries, workflows, important topics highlighted offering time sensitive deadlines to tasks. **What do you dislike about Fireflies.ai?** There are no true downsides to the application. **What problems is Fireflies.ai solving and how is that benefiting you?** It's solving the recordkeeping, task delegation, and scheduling problems for me. ### 47. Brilliant experience, wonderful product **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan B. | Advocate for the Homeless, Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Fireflies.ai?** The analysis the AI performs is amazing, and can be adapted based on the insights you're looking to uncover. **What do you dislike about Fireflies.ai?** Nothing so far! I've really enjoyed it, but will update if anything changes. **What problems is Fireflies.ai solving and how is that benefiting you?** Providing a clear summary and action items from meetings is a huge benefit. ### 48. Since I started using Firefly, I can no longer do without it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Fireflies.ai?** What I really love about Fireflies AI is how easy it is to use and integrate into my meetings. I especially appreciate that when I'm using it in Google Meet, thanks to the browser plugin, I don't have to reveal to other participants that there's an additional attendee in the meeting. **What do you dislike about Fireflies.ai?** What I like the least about Fireflies AI is that for other types of meetings, I have to invite Fireflies as a guest rather than having a convenient plugin like the one available for Google Meet. Additionally, I'm not a fan of the credit system for using AI to process meetings after they've ended. **What problems is Fireflies.ai solving and how is that benefiting you?** Fireflies AI solves my difficulty of paying full attention in meetings while taking notes at the same time. Even when I do take notes, they often end up disorganized and incomplete, and I never really have the time to fix them later. With Fireflies, I get neatly organized notes instantly, which I can even share with clients if needed. Plus, it keeps a record of all past meetings, so I can easily search through them and reconstruct details I might have forgotten. ### 49. Time optimization when sending the minutes of the meetings I attended **Rating:** 5.0/5.0 stars **Reviewed by:** Ricardo Z. | Gerente de PMO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Fireflies.ai?** The synthesis he generates and the words that are used in a clear and objective manner, as well as the ease of defining actions and their responsible parties. **What do you dislike about Fireflies.ai?** All identified actions are sent to my TO DO in OUTLOOK. It would be important that before registering the tasks, it asks if they should be added or not, because there are tasks from other people. **What problems is Fireflies.ai solving and how is that benefiting you?** In time optimization, with the preparation of the MINUTES to be sent to all participants. ### 50. Fireflies.ai is My Virtual Chief Note-Taker – And a Brilliant One! **Rating:** 5.0/5.0 stars **Reviewed by:** Mihir M. | Talent Acquisition Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Fireflies.ai?** Fireflies.ai has completely transformed the way I manage meetings. As someone who juggles multiple interviews, stakeholder calls, and project reviews daily, I used to struggle with note-taking and follow-ups. Fireflies quietly joins each call, transcribes the conversation with surprising accuracy, and then creates action items, summaries, and even speaker-specific notes—without me lifting a finger. The AI search and Smart Highlights features are especially powerful when I need to recall discussions from weeks ago in seconds. **What do you dislike about Fireflies.ai?** On rare occasions, background noise can throw off the transcription slightly, especially in multi-speaker environments with overlapping voices. Also, the interface could benefit from a more modern visual refresh to match the powerful functionality behind it. **What problems is Fireflies.ai solving and how is that benefiting you?** It has eliminated the need for manual note-taking, reduced post-meeting admin work by over 70%, and helped me focus fully during calls without worrying about capturing every detail. For talent acquisition and cross-functional project discussions, it’s a game-changer—especially when accountability and follow-through are key. ## Fireflies.ai Discussions - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote - [What is fireflies AI?](https://www.g2.com/discussions/fireflies-ai-what-is-fireflies-ai) - 1 comment, 1 upvote - [View Fireflies.ai pricing details and edition comparison](https://www.g2.com/products/fireflies-ai/reviews?order=most_recent&utf8=%E2%9C%93§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+14%3A51%3A27+-0500&secure%5Bsession_id%5D=3e9b85ec-c56e-45be-bc24-8f216df02b0d&secure%5Btoken%5D=41e309e6e329353db662942710a82f208176d7a0e9fbb5a266296af451419cd1&format=llm_user) ## Fireflies.ai Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [Calendly](https://www.g2.com/products/calendly/reviews) - [Cal ID](https://www.g2.com/products/cal-id/reviews) - [CallHippo](https://www.g2.com/products/callhippo/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Google Classroom](https://www.g2.com/products/google-classroom/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Revenue Hub](https://www.g2.com/products/revenue-hub/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Fireflies.ai Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis **Voice** - Dictation - Accuracy **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Editing** - Collaboration - Spell Check and Punctuation - Text Editing - Translation **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Generative AI** - AI Text Summarization **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fireflies.ai Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,943 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (528 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 4.4/5.0 (498 reviews)