Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Fantastic Team and Smooth Experience"
4.5/5
What do you like best about Finch?

The people are incredibly nice and easy to work with. From contracting, to ongoing account support, to the tech partnerships team, everyone has been great and so helpful through the onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Finch?

Nothing so far! Everything has been great. Review collected by and hosted on G2.com.

VP
Varad P.
Software Engineer
Small-Business (50 or fewer emp.)
"Effortless Integration Makes It a Standout Choice"
4.5/5
What do you like best about Finch?

Ease of Integration. I really appreciate how consistent and well-documented Finch’s API is. Review collected by and hosted on G2.com.

What do you dislike about Finch?

The main challenge is dealing with differences in data completeness. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great All-in-One HRIS Integration"
4/5
What do you like best about Finch?

All in one platform to connect to HRIS systems, integration is mostly pretty easy. Customer support is pretty good as well. Review collected by and hosted on G2.com.

What do you dislike about Finch?

They don't have a connection to all of the vendors we'd like them to, but it is hard to be integrated with everybody. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Effortless to Use with Outstanding Customer Support"
4/5
What do you like best about Finch?

Easy to use, responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Finch?

The features are not uniform across all payroll systems Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Expert Team Makes All the Difference"
5/5
What do you like best about Finch?

The team is truly outstanding and possesses extensive expertise in their field. Review collected by and hosted on G2.com.

What do you dislike about Finch?

Nothing, they've been fantastic. I've used Finch at several companies now. Review collected by and hosted on G2.com.

Bridgette T.
BT
Bridgette T.
Assistant Professor Of Military Science (Major)
Mid-Market (51-1000 emp.)
"VP of Strategic Operations"
5/5
What do you like best about Finch?

Finch has been a game-changer for us at Vitable Health. Their API makes HRIS integrations seamless, saving our team hours of manual work and ensuring data flows reliably across payroll, benefits, and employee systems.

Onboarding was simple, the documentation is clear, and their support team is responsive and proactive. We appreciate how quickly they add new integrations and how receptive they are to feedback.

Overall, Finch lets us focus on delivering care to our members instead of worrying about backend data connections. Highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Finch?

Our customers are not the most tech savvy and require a lot of hand holding. Finch has been a great partner in assisting our customers with the set up. We are also looking forward to Finch building the Viventium connection given many customers of ours use that payroll system. Review collected by and hosted on G2.com.

Response from Amy Miller of Finch
Edit edit

We're thrilled to hear that our API has been a game-changer for Vitable Health! Thank you for the feedback around the Viventium integrations, we'll make sure this is shared with our product team.

Jerome Y.
JY
Jerome Y.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Great support and constantly improving product"
4.5/5
What do you like best about Finch?

The support provided by Finch instills great confidence in their aptitude as well as the fact that their team cares about our success. Clear communication, frequent updates, and the ability to execute solutions make me a huge fan of their product and team. Review collected by and hosted on G2.com.

What do you dislike about Finch?

Improvements and features take some time to get fine tuned, which is completely expected. It's great to be able to rely on the Finch team for guidance and troubleshooting while they work out the minutiae

. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Reliable and seamless data access, excellent support team, easy implementation, time saving!"
5/5
What do you like best about Finch?

Single code base for multiple vendors, variety of platforms supported Review collected by and hosted on G2.com.

What do you dislike about Finch?

Nothing at the moment, would like to see the assisted platforms become automated in the future Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Finch Review"
3/5
What do you like best about Finch?

The finch support dashboard and access to our client success manager/customer support. Documentation is great for some things. Review collected by and hosted on G2.com.

What do you dislike about Finch?

The nunaces with each provider isn't spelled out more specifically up front in the API docs. Review collected by and hosted on G2.com.

Response from Amy Miller of Finch
Edit edit

Thank you for your feedback! We're glad to hear that you appreciate the support dashboard and access to your developer success manager. We understand the importance of clear documentation, especially when it comes to navigating the nuances between providers. I want to share that we recently added a new page in our API docs to make these nuances more clear. You can check it out here: https://developer.tryfinch.com/integrations/provider-setup

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Useful service and great customer service!"
4.5/5
What do you like best about Finch?

Customer service is really good, quick replies and fixes. Review collected by and hosted on G2.com.

What do you dislike about Finch?

Some API integrations can be a bit unreliable, but it's the nature of the beast with this type of product Review collected by and hosted on G2.com.

Response from Amy Miller of Finch
Edit edit

Thank you for your feedback! We understand that integration reliability is critical and we're continuously working to improve that experience through strong industry partnerships. We're happy to hear our unified code base and support experience have been a bight spot for you!