Alex K.
AK
Alex K.
CEO
Small-Business (50 or fewer emp.)
"Easy integration, quick way to add payroll and HR integrations"
5/5
What do you like best about Finch?

Great product, awesome team, and we're able to build our product faster and work with more businesses than before using Finch.

Our engineering team got Finch integrated quickly and the developer support was helpful. Review collected by and hosted on G2.com.

What do you dislike about Finch?

We'd like to see more automated integrations but that's about it. Review collected by and hosted on G2.com.

Haris I.
HI
Haris I.
CEO
Small-Business (50 or fewer emp.)
"Worldclass HRIS/ Payroll Integrations as a software vendor"
4.5/5
What do you like best about Finch?

Finch has many out of the box integrations in the HRIS / Payroll space. They are constantly iterating and adding more support.

The CS team is very helpful and will asnwer quickly or file tickets as nessary Review collected by and hosted on G2.com.

What do you dislike about Finch?

Lack of support for other categories like Applicant Tracking Systems (ATS) Review collected by and hosted on G2.com.

Nils M.
NM
Nils M.
"Time-Saving Integration with Excellent Support"
5/5
What do you like best about Finch?

I've been using Finch for six months and I find it very helpful for pulling data from many different systems. This access to underlying employee and employer information facilitates precise payroll entries into our accounting system. It's a tremendous time-saver compared to building unique integrations for each system. I appreciate the responsive support team, who are always quick to address any issues and ensure smooth operations. Review collected by and hosted on G2.com.

What do you dislike about Finch?

I find that Finch, while primarily focused on working with employee data, sometimes falls short when it comes to needing employer information as well. Their API forwarding capabilities are great, but it would be more efficient if employer data were integrated into the initial setup without requiring additional configuration. Review collected by and hosted on G2.com.

Cameron S.
CS
Cameron S.
Head of Engineering
Small-Business (50 or fewer emp.)
"Fantastic Support, Seamless Payroll Integration"
5/5
What do you like best about Finch?

I have been using Finch for a little over a year for payroll integration in the retirement industry, and I truly appreciate the fantastic support from their team, which has been instrumental in helping us address challenges during setup and onboarding. Their easy embedded workflow streamlines the process significantly, and the APIs are relatively easy to integrate with, especially given the number of providers involved. The overall product is incredibly easy to work with, and their team's support makes the experience even better. I would definitely choose Finch again for these reasons. Review collected by and hosted on G2.com.

What do you dislike about Finch?

Probably just adding more automated slash API providers. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Finch Delivers Easy Integrations, Cost Savings, and Outstanding Support"
5/5
What do you like best about Finch?

From a product perspective, Finch has allowed us to increase our HRIs integration coverage with a fraction of the cost if we would have had to develop all those API connections ourselves.

Our customers use Finchs' API connections every day thousands of times, and setting the up is extremely easy.

On top of this, we are really happy with the partnership in place with Finch. They provide a great support, and are willing to continue improving their product with our feedback. Review collected by and hosted on G2.com.

What do you dislike about Finch?

We have been working for a long time with Finch, and the product has been improving a lot in this time. We have seen an improvement in the stability of the platform and the depth with certain integrations. Although this might not be fully Finch's responsibility, we suffer when the connections are not stable or it takes time to sync Review collected by and hosted on G2.com.

Katie R.
KR
Katie R.
VP Product Management
Mid-Market (51-1000 emp.)
"Outstanding Support and Exceptionally Responsive Team"
5/5
What do you like best about Finch?

Awesome team - very receptive to feedback and providing any support that we need Review collected by and hosted on G2.com.

What do you dislike about Finch?

Payroll integrations can be complex and still requires some understanding on our side of the data nuances and how to use it for our use cases. But the Finch teams and product help support every step of the way to make it as easy as possible and Finch definitely makes the whole payroll integration process as seamless as it can be Review collected by and hosted on G2.com.

Jared B.
JB
Jared B.
"Seamless Payroll Integration with Finch, but Room for Improvement"
3.5/5
What do you like best about Finch?

I love Finch's extensive reach in the HRIS and payroll connectivity sector, making it an obvious choice for our needs. The setup process was seamless, facilitated by knowledgeable support that guided us through it, ensuring ease and confidence. The ability to connect to payroll and HRIS data, specifically deductions information, greatly benefits us by identifying unused employee benefits. Review collected by and hosted on G2.com.

What do you dislike about Finch?

I would change how some of the payroll connections would be assisted. I wish these connections could be made fully automatic. Additionally, I would like modifications in the way information is synced over. Review collected by and hosted on G2.com.

Response from Amy Miller of Finch

Thank you for your review Jared! While our goal is to provide the "automated" experience for every provider, our assisted integrations solve for the challenge of accessing systems that don't offer an API. We promise to continue our work around advocating for more APIs in the industry, and finding ways to improve our data sync frequency for assisted integrations.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Great Partner with Strong Support and Willingness to Improve"
4.5/5
What do you like best about Finch?

Finch has been a terrific partner to work with. Their platform makes creating (and maintaining) connections to HR & Payroll Systems a breeze. Their product is pretty straightforward, and their support team consistently goes above and beyond to help us support our customers. Review collected by and hosted on G2.com.

What do you dislike about Finch?

While we haven’t always seen eye to eye with Finch on some security focused features in the past, we’ve seen some real progress on this front. They’ve been proactive in collaborating with us to identify and address any gaps or concerns, showing genuine commitment to continuous improvement. Review collected by and hosted on G2.com.

Micah B.
MB
Micah B.
Cofounder
Financial Services
Small-Business (50 or fewer emp.)
"Does what no other platform can..."
4.5/5
What do you like best about Finch?

The most capable read/write integrations to the broadest suite of payroll and HR software out there. They're true experts here, bringing an antiquated industry into the 21st century and almost entirely abstracting a world of complexity. The team iterates quickly and we've seen the product advance substantially in the last 12 months. Review collected by and hosted on G2.com.

What do you dislike about Finch?

Connections occasionally, unpredictably fail. Target SLAs for connections can be lengthy (24 hours to 7 days, depending on integration), but in practice are often much faster. Review collected by and hosted on G2.com.

Jericho G.
JG
Jericho G.
Implementation and Payroll Specialist
Small-Business (50 or fewer emp.)
"I just love it"
5/5
What do you like best about Finch?

Finch has been extremely helpful when it comes to payroll integrations, from their guides to their one-on-one support. They always reach out to ensure any question is resolved. They have made it easy to use! Review collected by and hosted on G2.com.

What do you dislike about Finch?

In my experience there is nothing I dislike about Finch! Review collected by and hosted on G2.com.