Finalsite School Websites Reviews & Product Details

The overall quality of the end product is beautiful on the eyes. The navigation through the website is so easy. Review collected by and hosted on G2.com.

The backend composer portion is not super user-friendly. Review collected by and hosted on G2.com.

Our website looks great, is easy to update and learn to master, and has powerful features that enable us to do what we would like to do. Finalsite has a responsive team that has been very helpful. Our website and the tools we use from Finalsite also integrate with our LMS software. Making quick changes or ensuring things are up-to-date is easy. Review collected by and hosted on G2.com.

Pricing is relatively expensive when looking at other providers, there are a lot of packages and add-ons that you have to really assess whether you want or not. Otherwise you could end up paying for add-ons that you don't use enough to warrant. Review collected by and hosted on G2.com.

So far nothing. Their templates are nice but their examples often feature custom templates that they don't disclose are custom until you sign a contract. Review collected by and hosted on G2.com.

We were contacted by Finalsite in October of 2023 because they purchased Blackboard. Their sales persons stated that they would no longer support Blackboard templates but we could get a free website redesign if we signed a new contract before the end of 2023, otherwise we would have to pay $10,000-15,000 to redesign our site and it was mandatory. We never had any issues with Blackboard so we decided to go with it.

After signing the contract before the end of the year we were given a project manager and team who would migrate our content. We were shown templates during the pre-contract phase and examples of websites using those templates. We picked out our favorite template prior to signing the contract but after we signed the contract we were told that it was a custom template and would cost extra even though it was one of their examples.

Our project manager has pushed and pushed us to do their training courses in the middle of the year and the courses are not short and not well put together and this was totally an unplanned project. After doing a couple trainings while proceeding through the process of migration it became incredibly clear how unuser friendly this website would be to manage. The content manager is incredibly complicated and all over the place. Simple things like adding pictures to a page require you to go to multiple locations that aren't very clearly labeled vs how simple Blackboard was to use.

The migration process has not been simple at all. They put a lot of expectations on the customer and do not provide clear instructions and when you ask questions, they refer you to a training course that could be long and not actual answer questions.

We've run into numerous issues so far during the migration process and thus far are not impressed at all with any of the process, migration, ease of use or customer service being provided to use. I feel like we were shown bright lights and stars but once we signed the contract we have been left in darkness and confusion. Review collected by and hosted on G2.com.

There is nothing to like so far, and we're several weeks into conversion from Schoolpointe to Finalsite Review collected by and hosted on G2.com.

Conversion support is almost non-existent. Finalsite cannot accommodate what seem like minimal adjustments to the theme designs. It's very inflexible -- no pull down menus where we need them, blinding white backgrounds that look unprofessional, etc. Review collected by and hosted on G2.com.

I honeslty have nothing positve I can share, I could not be more disappointed. Review collected by and hosted on G2.com.

Our experience left us wanting more. They honestly destroyed our website and forced us into a product that doesn't work for our school district. Review collected by and hosted on G2.com.

What's most helpful about Finalsite is the ability to manage our website, email communications, and internal constituents in one place. The data is integrated seamlessly, which allows us to communicate effectively with current and prospective families. Review collected by and hosted on G2.com.

Some areas of Finalsite are rather outdated (Forms Manager, Registration Manager, etc.) and don't seem to get the same level of support/resources as other modules do. Review collected by and hosted on G2.com.

The tools are simple to use with some practice. They are designed to work together great to build a powerful website. Review collected by and hosted on G2.com.

When you try to manipulate the tool to work differently than it was designed, it doesn't always work well. You have to think outside the box to make some things work. Review collected by and hosted on G2.com.

Finalsite is a great tool for website management that is constantly updating features and improving core functions. Tech support is also very responsive and knowledgeable. Review collected by and hosted on G2.com.

There are still several old systems in place, and the migration process is not quick or easy. In the end, I think it's worth it to be on better tech, but it would be nice to have a better process. Review collected by and hosted on G2.com.

We switched from Finalsite to Blackbaud to reduce the number of platforms. Finalsite was more intuitive and easier to use when making changes to the website. Review collected by and hosted on G2.com.

Their teacher portal was outdated and clunky for parents to navigate, but that was 5 years ago. Review collected by and hosted on G2.com.