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FileHold Document Management Software Reviews & Product Details

FileHold Document Management Software Overview

What is FileHold Document Management Software?

FileHold is full-featured enterprise grade document management software primarily for larger organizations who want to install on premise, in the cloud or want a hybrid solution. Its features include document capture, indexing, storage, search, versioning, and workflow reviews and approvals. FileHold is desktop, browser, and mobile device ready. FileHold document management software makes it easy for organizations to improve security, increase compliance, streamline operations, and reduce the use of paper while saving time and money. “Go paperless, go green” with FileHold document management software.

FileHold Document Management Software Details
Languages Supported
English, French, Spanish
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Product Description

Document and Records Management Software

How do you position yourself against your competitors?

Easy to install, easy to use, feature rich, enterprise grade yet affordable. FileHold has "Courier" that allows anyone with an email address to be securely invited to review and approve documents in FileHold.


Seller Details
Year Founded
2005
HQ Location
Burnaby, British Columbia
Twitter
@FileHoldSystems
191 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

Clay T.
CT
Overview Provided by:
FileHold - industry leading document management software. FileHold advocates - "Go Paperless"

Recent FileHold Document Management Software Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"FileHold is the ultimate solution for managing your document needs with ease and efficiency"
Filehold provides secure and centralized document management system for all the documents based on business needs with user-based premissions and a...
AD
Airen D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent"
Usable and friendly. Its easy to find the client. to Create a new deals and etc.
DM
Dominique M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Filehold! The Best DMS."
What I like the most about filehold is it's functionality. It eliminates the burden of compiling files compared to the traditional paper filing.
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FileHold Document Management Software Media

FileHold Document Management Software Demo - FileHold Main Screen
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FileHold Document Management Software Demo - FileHold Main Screen
Document Profiles
FileHold Document Management Software Demo - Architecture
FileHold Architecture
FileHold Document Management Software Demo - Arabic+search.JPG
Arabic+search.JPG
FileHold Document Management Software Demo - French+view-preferences.png
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31 FileHold Document Management Software Reviews

4.6 out of 5
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FileHold Document Management Software Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FileHold Document Management SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about FileHold Document Management Software?

Filehold provides secure and centralized document management system for all the documents based on business needs with user-based premissions and audit logging. Furthermore, it is easy to use with language localization options and also integrates well with Microsoft office applications. Moreoever, it supports for workflows and approval process sytem with electronic forms and notifications via email. Lastly, the application customer support is awesome and they would arrange remote session to assist further. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

Filehold document management system does not have suitable mobile application which limits the accessibility and convenience of the software. With that in terms of security roles and permissions it is complex and can be confusing which could cause data risk to the company. In addition to that it does not have user friendly workflow designer which makes it harder to create and customize workflows based on business needs and requirements. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

Mostly it is beneficial to the organization to centrally store the archive data files and documents which could be easily accessible and securing those based on the internal compliance and policies. Review collected by and hosted on G2.com.

Astrid B.
AB
Presales Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FileHold Document Management Software?

FileHold makes it easy to scan, store, and index documents. This solution also allows us to collect and organize information, access, process documents and control all our business processes. Not to mention, FileHold not only saves and preserves our documents, but also manages the workflow for document reviews and approvals and many other needs. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

Really, I don't see any downsides in FileHold document management software. It is true that we may have customers who will think that some features of FileHold do not work properly, but this is due to the fact that these features have not been enabled or properly configured. So I think that a good configuration of the software with the help of customers according to their real needs will help solve all these doubts about the software. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

FileHold helps me to have full control over all my documents, it helps me not to waste time looking for a document. It equally helps the company where I work to reduce expenses made on ink and paper when printing documents, due to its workflow, business managers and employees can easily initiate tasks on their documents for reviews and approvals. Review collected by and hosted on G2.com.

DB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FileHold Document Management Software?

FileHold has one of the cleanest, most intuitive, modern and friendly interfaces I've ever used. It is designed to work the way you want to work. Competitors pale in comparison. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

The previewer load time is a little slow if this program has a downside. Document origination must be saved locally before saving it to FileHold. In the scheme of things, a minor irritation. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

Filehold allows users to capture the essential metadata pieces they want for each document type stored. The system administrator and users (security permitting) can create personal views when listing different documents. Invoices display their pertinent information when listed, whereas legal documents can list case ID, matter ID, description, etc. One size fits all does not apply in this program! Document full-text indexing is included, not as an add-on. It has a free version of Smartsoft Capture, allowing users to scan a document using a user-defined template to capture needed metadata to automate document import. It is fully functional. A professional version is available for larger volumes of documents and multiple-page templates (this is an add-on). Review collected by and hosted on G2.com.

TG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FileHold Document Management Software?

It is very simple. It allows an employee like me access files or documents anytime and anywhere in just one click. It is also very easy for a team to collaborate when working. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

For a small enterprise it is costly. And because of easy access we get to store a lot of documents that may cause information overload. Also, it does not guarantee that your files are secured at all time. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

Because of again it is accessible anywhere and anytime it saves every employees time that may result to productivity. Also, because of filehold it is now easier to organize files according to its purpose. Review collected by and hosted on G2.com.

CV
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FileHold Document Management Software?

I conduct recruitment and selection for the company. Having to deal with lots of Curriculum Vitae leaves me in a sea of papers and documents. Filehold relieves me of that burden and provides instant access, document tracking, etc Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

I guess it would be the tedious task of having to upload documents again and again but no tool would be effective without human input. And once you have done the hard part, the easy one comes next Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

It is cost efficient. I do not have to print most of the files. Nowadays applicants provide soft copies of their CVs. With filehold i can organize my files by directly uploading instead of scanning first. Review collected by and hosted on G2.com.

EF
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about FileHold Document Management Software?

I have been a dedicated user and implementer of FileHold software for a considerable number of years. It has remarkable value as a document management solution.

From the onset, FileHold's ability to transform how users handle documents was apparent. The centralized repository eliminated the chaos of scattered files, allowing for seamless organization and quick retrieval. This shift alone boosted our productivity and drastically reduced time spent searching for crucial information that was often lost to manilla folders on a network share.

Version control, a feature that we've come to rely on, ensures that our controlled documents are always up to date and accurate. Users no longer suffer confusion due to outdated files circulating within the network or even physically that are often orphaned from their originals. This heightened level of accuracy has had a tangible impact on our processes.

The automated workflows are an essential tool. The intricate choreography of approvals, reviews, and distribution used to be a labyrinthine process. With FileHold, this complexity was streamlined, transforming what used to be a time-consuming physical task into a breeze. This has saved us time and reduced errors and mistakes with document approval to near zero.

Security is paramount, especially considering the sensitive nature of our documents which often need to adhere to DOD or ITAR restrictions. FileHold's robust access controls and permissions have instilled confidence that only authorized personnel can access critical information. This level of data protection aligns perfectly with our commitment to privacy and compliance for our customers.

One of the true gems is the search and retrieval function. In our expansive database, finding specific documents used to be a daunting endeavor. FileHold's intuitive search feature has turned this challenge into a simple task, which has had an immediate positive effect. Training to use the system is straight forward and simple.

As a long-time user and admin, I've witnessed the continuous evolution of FileHold. The software's adaptability to our evolving needs, coupled with its user-friendly interface, has been a consistent delight. Additionally, the responsive customer support has ensured that any questions or concerns are promptly addressed, fostering a sense of partnership rather than mere software usage. Working with the FileHold team is straight forward and their service is exemplary. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

I can't say there are many, if any at all, downsides to using the software. It does exactly what it was designed to do and does it well for a great price point. There are some features I would like to se implemented in future releases, however.

Better API support through Web Services

Integrated Email automation tools for retrieving and processing from a mailbox or Office 365 account.

Dynamic Meta Data fields that are present or hidden on documents based on criteria like document type. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

Orphaned or out of date copies of documents and files

Repeated storage of the same document

Streamlining of approvals

Compliance

CMMC/ITAR requirements

Archive and searching Review collected by and hosted on G2.com.

RL
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about FileHold Document Management Software?

We have a varied set of unique uses for the software,I would say the best part for me is the search it saves myself and users so much time read home through thousands of files. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

Infairness I can actually say I currently do not consider having and issues or flaws / lack of options, everything we have looked to use has emitter been available or an alternative method to get to the same place sometimes with greater ease. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

We have always had internal filling and documents retrieval problems along with many clients out there, with FileHold we have been able to remove paper almost completely from the day to day business and our contracts and renewals are easily searched and found as neeeded. Our demo system also is great to show prospective users how powerful yet easy to use the platform is. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about FileHold Document Management Software?

The organized document storage, version control, automated workflows, security, search capabilities, integration, compliance support, user-friendly interface, and customization options of FileHold Document Management Software are recognized features. It enables users to handle papers effectively, work together, and uphold openness across many industries. However, tastes can differ, so it's critical to consider whether FileHold meets particular company demands before selecting it. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

The only downside i have for this is some users for being complicated to set up and put into use, particularly for smaller businesses with limited IT resources. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

The FileHold Document Management Software solves issues with document disorganization, version control, inefficient workflows, security worries, compliance demands, long search times, difficult integration, and a lack of transparency. It improves businesses by centralizing document storage, streamlining processes, boosting security and compliance, raising search effectiveness, and encouraging teamwork. Review collected by and hosted on G2.com.

Mick P.
MP
Principal Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FileHold Document Management Software?

With the FileHold client, users are able to hit the ground running with little or no training. After a short period, users canwork much more efficiently by using automation features and workflows. Loosing files is eliminated. FileHold has delivered huge efficiency gains for my clients. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

In some cases, setting up advanced searches can get complicated. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

Managing documents and emails lifecycle is much more efficient. Using FileHold as a base for most of the companies automation, AP and Order processing has become much more efficient. When configured as customer facing, support issues have been greatly reduced. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about FileHold Document Management Software?

FileHold Document Management Software is appreciated for its efficient document organization, robust search capabilities, strong security features, and workflow automation. Our employees benefit from version control to manage document accuracy and an audit trail for accountability. Review collected by and hosted on G2.com.

What do you dislike about FileHold Document Management Software?

While there might be areas for improvement some font type used, I appreciate the features and capabilities that FileHold Document Management Software brings to the table. It's always good to see software evolving and adapting to user needs over time. Review collected by and hosted on G2.com.

What problems is FileHold Document Management Software solving and how is that benefiting you?

FileHold Document Management Software addresses issues of document disorganization, version control, security, and compliance. It provides streamlined access, search, and retrieval, aiding in efficient document management. Workflow automation and remote collaboration features enhance productivity and adaptability to modern work trends. These benefits make it valuable for businesses seeking organized, secure, and easily accessible document management solutions. Review collected by and hosted on G2.com.