Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Using the Fixx application is very user friendly"
5/5
What do you like best about Fiix CMMS?

How user friendly it is and how you can log in and upload new workorders. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

So far there have not been any downsides to the program Review collected by and hosted on G2.com.

JJ
Jose J.
Mechanic
Mid-Market (51-1000 emp.)
"it has become easier and easier to use and i like it"
4.5/5
What do you like best about Fiix CMMS?

being able to look at past work orders and seeing the parts used by other mechanics. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I honestly have anything negitive to say, im still learning to use it Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Jose, thanks for your review! We're glad to hear you're finding value in the WOs module. We look forward to you getting more used to Fiix and unlocking all the features and value from it. Feel free to visit our Help Center https://helpdesk.fiixsoftware.com/hc/en-us for helpful articles and release notes, join our community https://community.fiixsoftware.com to get exclusive content and peer to peer support in our Q&A forum, and our Learning Center https://fiixsoftware.learnupon.com/users/sign_in?next=%2Fdashboard has several courses to enhance your Fiix knowledge. Once again, we appreciate you sharing your thoughts.

Rafael Duarte F.
RF
Rafael Duarte F.
Engineering and Manufacturing Coordinator
Mid-Market (51-1000 emp.)
"Fast and Clear Tasks"
5/5
What do you like best about Fiix CMMS?

Simple, powerfully, friendly. Schedule tool for preventive maintence is very helpfull. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Feed back for who ask for the maintence, thw sw dont have a very good follow up Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Rafael, thanks for your review on Fiix CMMS. We're pleased to hear that you're getting a lot of value out of the preventive maintenance features and it's helping you manage your maintenance efficiently. Once again, we appreciate your feedback.

SK
Seema K.
Test Engineer
Mid-Market (51-1000 emp.)
"Overview of Fiix"
4.5/5
What do you like best about Fiix CMMS?

I can have app on my phone to make it easier to put entries in for calls made by my techs in real time. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The desktop version is sometimes a bit confusing to navigate. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Seema, thank you for your review! We're glad to hear that the mobile app has made things more fast and efficient for your team and maintenance strategy. Once again, we appreciate you sharing your thoughts.

Jose Manuel A.
JA
Jose Manuel A.
Responsable de Producción
Mid-Market (51-1000 emp.)
"The program is easy to work with and very comprehensive and intuitive."
5/5
What do you like best about Fiix CMMS?

How easy it is to handle and that you have all the documentation and photos of the machines on the same mobile. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

There is still room for improvement in the language, it is in Spanish but translated. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Jose, thank you for your review. We're glad that you find Fiix CMMS user friendly and are benefiting from our mobile app. Once again, thank you for sharing your thoughts.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Enterprise (> 1000 emp.)
"My experience with Fiix has provided such a great experience to Coordinate all kinds of operations."
5/5
What do you like best about Fiix CMMS?

The most helpful feature I can find in Fiix is the Planned Maintenance feature. An upside to this is that WO's can be programmed to automatically go out at a certain time in certain days.

Customer Support is very helpful and they provide good tips and resources. I would also say that this app is fairly easy to use and learn how to navigate, it takes practice for sure. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The downside to Fiix is trying to find a WO (in any status) in a timely manner. Usually I click on "Open WO's" but it will not include all status available. It takes an extra step and extra time to get there. Review collected by and hosted on G2.com.

RS
Ritesh Raj S.
Engineering Technician
Small-Business (50 or fewer emp.)
"convenience tool"
5/5
What do you like best about Fiix CMMS?

Creating the work orders with ease. Also, the time taken by each of the labors can be easily submitted through it. Also, it can be used multiple times and can be an easy tool for the new user. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Most of the features are good but still, one thing that I do not like about is that it keeps logging out in very small interval of time. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Ritesh, we're glad that you've found Fiix user friendly and are taking advantage of the WO features for your team's maintenance program. As for your session time out, you can read here to learn how to customize that if you're on v6: https://helpdesk.fiixsoftware.com/hc/en-us/articles/21645197650580-Set-session-timeout-v6 Once again, we appreciate your review.

CF
Carlos F.
Project Manager
Mid-Market (51-1000 emp.)
"Efficient Maintenance Management through FIIX"
4/5
What do you like best about Fiix CMMS?

FIIX is very easy to use and facilitates the management of our entire maintenance processes and systems. It provides the flexibility to track and maintain all your maintenance processes and actions and it also provides an effective way of tracking our maintenance spares inventory and tooling. The app makes is very functional and can be used anywhere in the plant, which helps our work order creation and closure process and documentation (photos, videos, etc.). We also have a great selection of reports that help us keep track of our maintenance tech productivity and internal metrics. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The least help part of FIIX is the limitations of the app. It is very easy to use the app, but isn't as versatile as the web based applications because of the work flow to create and close work orders. It also is a little complicated for the technicians to navigate through the work orders and complete some of the tasks properly. They also have a hard time maximizing the data and information inputs. Review collected by and hosted on G2.com.

Bret J.
BJ
Bret J.
Building Services Manager
Mid-Market (51-1000 emp.)
"Fiix CMMS has assisted our team in streamlining our day to day operation."
4.5/5
What do you like best about Fiix CMMS?

The ability for unllimited amount of users to make requests via the Request Portal has allowed multiple departments direct access to our maintenance team. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Some of the options on email notifications are lacking. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Bret, thank you for sharing your review! We're happy to hear that Fiix has been able to funnel and collect requests from multiple departments to streamline work for your maintenance team and that the mobile app has helped make things more efficient. Once again, we appreciate you sharing your thoughts.

PP
Paresh P.
Maintenance Lead
Mid-Market (51-1000 emp.)
"Informative, easy to use."
4.5/5
What do you like best about Fiix CMMS?

Very informative, easy to use. Help to have less downtime Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Nothing, still in initial phase and learning Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Paresh, thanks for your review on Fiix CMMS. It's great to hear you've been finding Fiix CMMS user friendly and helpful in tracking your assets and managing your PMs. Once again, we appreciate your feedback.