NW
Nathan W.
Plant Manager
Mid-Market (51-1000 emp.)
"FIIX is a great CMMS system"
4.5/5
What do you like best about Fiix CMMS?

Easy to use, well-laid-out systems to help with your maintenance program. We are further implementing FIIX through out our network of plants. Has proven itself time and again of having a good CMMS system in place to keep your maintenance and parts in order. From Stock to PM's has been a great addition to our sites. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

It feels like it could have a better GUI system and feels like an older system while using it. But I still like the system overall. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS
Edit edit

Hi Nathan, thank you for your feedback about Fiix CMMS about the ease of use. We understand your concerns about the GUI and are continuously working to enhance the user experience, through our roll-out of V6. We're pleased to hear that the system is beneficial for your PMs, system calibrations, work orders, and inventory management. Once again, we appreciate you taking the time to share your Fiix experience.

BK
Brian K.
MRO Manager
Mid-Market (51-1000 emp.)
"Fiix makes work life very managable"
4.5/5
What do you like best about Fiix CMMS?

Fiix tracks our asset cost spend and justifies our workflow through the work order module. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I think the PO creation should be more detailed. Review collected by and hosted on G2.com.

Joe W.
JW
Joe W.
Maintenance
Small-Business (50 or fewer emp.)
"The system is customizable, which allows us to setup different facilities and achieve the same goal."
5/5
What do you like best about Fiix CMMS?

One of Fiix's most immediate strengths is its modern and clean user interface. Navigating the software is a breeze, even for those new to CMMS platforms. The logical layout, clear labeling, and well-organized modules make it easy to find what you need, whether you're creating a work order, scheduling preventive maintenance, or analyzing asset performance. This emphasis on user experience significantly reduces the learning curve and encourages adoption across the team. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The email and text are quick, but I would prefer every time I call having the phone answered. I don't like leaving messages that get responded t hours later. Review collected by and hosted on G2.com.

RB
Robert B.
Maintenance Planner
Small-Business (50 or fewer emp.)
"Our old CMMS system was very lacking in what it could do"
4/5
What do you like best about Fiix CMMS?

What i find most helpful is that the Requests and the PMs are together so you can look through them and find the one you are looking for and the Mechanics can change the status to technician completed. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

If there are a number of people that need to know if the equipment is back up and going it only lets the original submitter of the request now, Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS
Edit edit

Hi Robert, thanks for sharing a review. We're glad to hear that Fiix has helped you perform audit successfully and manage your requests and PMs smoothly. We appreciate your feedback once again on the equipment notifications.

BW
Bryan W.
Mid-Market (51-1000 emp.)
"Provides a lot of capabilities to help improve operational tracking"
4/5
What do you like best about Fiix CMMS?

I like the use of the system. Easier to navigate, store necessary information, and able to build/create to your liking. Helps to remove a lot of the extra leg work, excessive paper logs, tracks and provides data, and assist with compliance standards. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The amount of admin/creator available for your license. Can be overwhelming upon initial use. Maybe tutorial video availability for new users. It may be there, but I am not sure at this moment. Review collected by and hosted on G2.com.

John B.
JB
John B.
Trainer Coordinator & TPM/CI Assistant
Enterprise (> 1000 emp.)
"FIIX Start up from TPM Manager point of view."
5/5
What do you like best about Fiix CMMS?

FIIX has made data collection not effortless. But with the report scheduling, it automatically sends me everything I need at the beginning of each month! Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

You have to remember you get out of the data what you put into it! You have to have a good relationship between operators and the techs, and understanding from both that good data has to be put into FIIX to get the best results. Review collected by and hosted on G2.com.

RK
Rajesh K.
Engineer
Small-Business (50 or fewer emp.)
"Easy And Best Maintenance Software"
5/5
What do you like best about Fiix CMMS?

Assets insights and Analytics, Dashboard widgets Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

In Reports required Serial numbers for counting of Total work orders. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS
Edit edit

Hi Rajesh, we're happy to hear that you're benefiting from Analytics to get key insights on your maintenance strategy and how to increase productivity while reducing costs! We appreciate you taking the time to share a review.

FP
Felipe P.
Maintenance Leader
Mid-Market (51-1000 emp.)
"Very easy to use, complete e accessible for multiple platforms"
4.5/5
What do you like best about Fiix CMMS?

The easy way of using the software, and the accessibility for multiple platforms (pc, ios and android). Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Does not have a multiple-signature system that allows more than one person to sign a WO for liberation. Like, control quality liberation in a food company, for example. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS
Edit edit

Hi Felipe, we appreciate you taking the time to leave us a review. We're pleased to hear that our multi-platform capabilities has helped with your maintenance management activities. As for your feedback about a multiple-signature system for WOs - I've passed that feedback to the product team to consider for future updates. Once again, thank you for your review.

Olawale O.
OO
Olawale O.
Senior Global Lean Director
Enterprise (> 1000 emp.)
"Fiix is easy to use and constantly improving"
4/5
What do you like best about Fiix CMMS?

Ease of use. Asset and part hierarchy is easy to build and navigate. There is a learning management system for users to continue learning and the calendar and analytics have advanced in a good way. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

It would be great to have a built-in asset and part numbering system. currently we have to do this offline and upload the new number to Fiix when new parts and assets are created. Lacks the ability to categorize task groups. Review collected by and hosted on G2.com.

BB
Bhavik B.
CMMS Specialist
Enterprise (> 1000 emp.)
"CMMS for MSME"
5/5
What do you like best about Fiix CMMS?

Best part is ease of use, it has most functionality which you can utilize for performance improvement. Great technical support team along with customer success team for enterprise clients. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

There is a room for improvement in certain areas such as planning, HR module and user level permissions. I believe Fiix team will address these issues and provide solutions. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS
Edit edit

Hi Bhavik, we're happy to hear that you're finding Fiix easy to use and been having a pleasant experience with our Customer Success and support team. We're working on improving user management so please stay tuned for that in future updates, thank you for your feedback. Overall, we appreciate you taking the time to write a review.