RS
Rigo S.
Maintenance Technician
Mid-Market (51-1000 emp.)
"Functional and organized"
5/5
What do you like best about Fiix CMMS?

I like using the Fiix system to be able to identify pertinent work orders and their priorities and it keeps me informed about which belong to me and which to my team members. I am able to update work order progress, and others are able to see my updates too. It's useful in the event I go home and do not complete a task. In addition I can also add notes and other important information such as parts, quantities, steps, etc. I find it easy to understand and navigate through the menus and options. I utilize Fiix daily, my work assignments are all here. I have not had to reach out to support yet, but I figure they'll help me if I require assistance. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The thing I like the least about Fiix is that in some computers, it can take a long time to load. Even in faster ones, the pages could use some further optimization to increase responsiveness. Review collected by and hosted on G2.com.

Christopher C.
CC
Christopher C.
Small-Business (50 or fewer emp.)
"Technological innovation"
4/5
What do you like best about Fiix CMMS?

The future implementation of co-pilot and the use of ARP and AI to curate potential upsets and mitigate potential risk factors. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

I don’t get very excited about the app. I feel like it’s very “young” and provides the bare minimum required to perform and record daily functions. I don’t believe that it is a “waste of engineering resources” to include all the functions that the desktop version provides within the scope of design. These functions should all be available, and use of said functions should be delegated per employee by their respective managers. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"User-Friendly and Efficient with Minor Glitches"
4/5
What do you like best about Fiix CMMS?

I find Fiix CMMS very user-friendly, which really makes things easier for me. I also appreciate the calendar feature a lot. It lets me see the scheduled maintenance for the day or week, which helps me stay organized. The setup was simple too, which was a relief. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Sometimes there are glitches and it's not as easy as I'd like to close work orders. I wish there was an easier way, like pressing enter to close them. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hello, it's great to hear that you find Fiix easy to navigate and have benefitted from the data export features. Once again, we appreciate your feedback and thank you for sharing your experience with us.

DR
David R.
Process Engineer
Small-Business (50 or fewer emp.)
"Friendly user interface with organizational power, useful analytics, and helpful customer support."
5/5
What do you like best about Fiix CMMS?

My favorite feature about Fiix is the simplicity. Whether I'm maintaining the work order cycle, organizing inventory, creating an asset register, or customizing dashboards, the layout is easy to understand and allows me to analyze the current state of our facility with ease. If I ever have trouble understanding a feature, the customer support is helpful and friendly. As a process engineer at a palm oil refinery, Fiix makes my life easier and I recommend it to anyone who needs a robust CMMS. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

There is nothing that I dislike about Fiix. Like any CMMS, the advanced features will take some time to understand, but those features allow me to evaluate the efficiency of our maintenance department. If I had to pinpoint any frustrations with Fiix, it would be creating assets. Instead of just creating one at a time, it would be amazing if I could make many assets at once that have similar qualities, but with different names. Tedious tasks are all part of creating an asset register and inventory system, so it is likely unavoidable. Review collected by and hosted on G2.com.

JC
John C.
Control technician
Enterprise (> 1000 emp.)
"Effortless Navigation Makes Reporting a Breeze"
4.5/5
What do you like best about Fiix CMMS?

The ease of navigation. I can review and make changes easily and look up items while working on a report Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

In assets section, it is sometimes hard to figure out which selection is the entire unit, and not just part Review collected by and hosted on G2.com.

DB
Deana B.
Small-Business (50 or fewer emp.)
"New Fiix User"
5/5
What do you like best about Fiix CMMS?

Although we are still in the early stages of setup, we've received incredible support, and everything is progressing very smoothly. Fiix was highly recommended as the top CMMS, especially for its user-friendliness with all users. While implementation can sometimes feel daunting, the staff is extremely knowledgeable and has organized everything into clear categories to make the process easier. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

There are a couple of categories that don't apply to how we are using Fiix, but overall, it has most everything we were looking for. Review collected by and hosted on G2.com.

Guilherme C.
GC
Guilherme C.
Materials Planning and Control Analyst PL
Mid-Market (51-1000 emp.)
"Daily Fiix user; system admin filtering improvement requests for 3 South American sites, ~1000 users"
5/5
What do you like best about Fiix CMMS?

I believe there is no other tool on the market that delivers the same level of security, data capacity, and range of features as the Fiix system. Fiix offers a range of benefits that have transformed how my organization manages maintenance. One of the key highlights is the historical data record and quick online analysis through reports and analytics. The analytics tools are especially valuable as they have revolutionized the management of maintenance indicators. Additionally, the technology integrated into the system facilitates connectivity with other platforms and ensures high availability.

The user-friendly interface allows all information to be viewed on a single screen. This makes detailed cost management accessible and enables the display of equipment images and a visual team calendar. The mobile app reduces the learning curve by providing access to photos, location, and the quantity of spare parts in stock.

The system also features an online dashboard that contributes to paper reduction. Integration with various interfaces, such as PLC, IPS, vibration analysis, and predictive maintenance, simplifies mass changes. Triggers for opening notes and orders, based on process parameters, condition-based maintenance, or inspections, offer customization and flexibility.

Fiix easily integrates with other systems and devices, providing real-time access and updates. Features like QR code and barcode reading, along with a service request portal, complete the range of functionalities that make the system an essential tool for efficient maintenance management. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

There is no option for advanced creation of scheduled maintenance work orders, similar to what exists in the SAP MM module. It is possible to create duplicate inspection orders without the system having the intelligence to prevent this. The app does not meet expectations; the Android and Apple versions are quite different. Some functionalities are not translated into the language used, resulting in information being generated in English. There is no support for the Brazilian currency (reais). The system does not allow the division of estimated and execution time into minutes, which creates difficulties when converting broken hours. Review collected by and hosted on G2.com.

BJ
Bjorn J.
Plant Operator
Small-Business (50 or fewer emp.)
"Effortless Job Orders and User-Friendly Training with Fiix"
5/5
What do you like best about Fiix CMMS?

Fiix is most helpful with job orders. You can and do a complete job order from start to finish. It's also very easy to use ounce you are familiarized with Fiix by their easy-to-understand training courses. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

Nothing disliked about Fiix. It's working out pretty good so far. Review collected by and hosted on G2.com.

Dylan B.
DB
Dylan B.
Plant Manager
Mid-Market (51-1000 emp.)
"Help bringing our company into the future of maintenance"
5/5
What do you like best about Fiix CMMS?

Fiix has successfully covered all areas of our business and helped us shape an SOP as well as document fixes well into our future. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

The only dislike I have is that aesthetically they could use a few updates for a more sleek look, but function over form will always win out and the function is superb. Review collected by and hosted on G2.com.

NW
Nathan W.
Plant Manager
Mid-Market (51-1000 emp.)
"FIIX is a great CMMS system"
4.5/5
What do you like best about Fiix CMMS?

Easy to use, well-laid-out systems to help with your maintenance program. We are further implementing FIIX through out our network of plants. Has proven itself time and again of having a good CMMS system in place to keep your maintenance and parts in order. From Stock to PM's has been a great addition to our sites. Review collected by and hosted on G2.com.

What do you dislike about Fiix CMMS?

It feels like it could have a better GUI system and feels like an older system while using it. But I still like the system overall. Review collected by and hosted on G2.com.

Response from Fiona Au of Fiix CMMS

Hi Nathan, thank you for your feedback about Fiix CMMS about the ease of use. We understand your concerns about the GUI and are continuously working to enhance the user experience, through our roll-out of V6. We're pleased to hear that the system is beneficial for your PMs, system calibrations, work orders, and inventory management. Once again, we appreciate you taking the time to share your Fiix experience.