--- title: Fiix CMMS Reviews meta_title: 'Fiix CMMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 476 reviews by the users' company size, role or industry to find out how Fiix CMMS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 476 scale: '5' date_modified: '2026-07-17' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Fiix CMMS Reviews **Vendor:** Rockwell Automation **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.6/5.0 **Total Reviews:** 476 ## About Fiix CMMS Fiix CMMS by Rockwell Automation is a premier, cloud-based maintenance management platform designed to help organizations plan, track, and optimize maintenance work. It combines asset, work order, scheduling, and parts management tools all in one place, providing a consumer-grade experience on both desktop and mobile. The Fiix CMMS mobile app empowers maintenance technicians to access work orders, view asset information, and update parts records in real time from anywhere— even offline. Advanced features like AI-powered analytics dashboards generate insights to help teams understand performance, costs, and KPIs to support better decision-making. And a highly open API integrates the CMMS with business, ERP, and operational systems to keep data synced. Most recently, Fiix has partnered with FactoryTalk Optix to make hardware integrations and condition-based maintenance accessible for the average team. Fiix CMMS also boasts numerous quality-of-life tools for maintenance departments, such as a comprehensive Audit Trail feature that makes standards compliance easier. Founded in 2008 in Toronto, Canada by a team of former maintenance professionals, Fiix CMMS was built from the ground up with a “by maintenance, for maintenance” philosophy. Its founders strongly believed that maintenance teams need their own dedicated digital tools, and spreadsheets or borrowed ERPs won’t cut it. The company’s focus on in-house maintenance expertise continues to this day, with over 400 years of industry experience on staff. A core belief is that partnership is just as important as product. In 2020, Fiix was acquired by Rockwell Automation, the world’s largest company dedicated to industrial automation, bringing over 120 years of tech leadership and new resources to the growing CMMS platform. No matter where you are in your maintenance journey, from beginner to advanced, Fiix CMMS provides tools to facilitate and transform operations. Over 4,200 companies use Fiix CMMS to increase uptime, reduce costs, and plan maintenance based on real data instead of guesswork. Find out more at www.fiixsoftware.com. ## Fiix CMMS Pros & Cons **What users like:** - Users appreciate the **ease of use** of Fiix CMMS, praising its navigation and efficient management of information. (42 reviews) - Users value the **exceptional customer support** from Fiix, making implementation and system configuration seamless and efficient. (15 reviews) - Users appreciate the **easy data management** in Fiix CMMS, streamlining processes and enhancing compliance tracking. (14 reviews) - Users value the **efficient asset management** of Fiix CMMS, enhancing workflow and ensuring accurate record-keeping. (13 reviews) - Users emphasize the **high efficiency** of Fiix CMMS, praising its ability to streamline workflows and save time. (13 reviews) - Scheduling (13 reviews) - Users value the **comprehensive job order management** capabilities of Fiix CMMS, streamlining their maintenance processes effectively. (13 reviews) - Intuitive (12 reviews) - Inventory Management (12 reviews) - Organization (12 reviews) **What users dislike:** - Users often face **data management issues** with slow loading times and difficulties in task assignments and error corrections. (8 reviews) - Users often face **work order issues** like slow loading times and the lack of a multi-signature feature. (8 reviews) - Users find **feature limitations** in Fiix CMMS, especially regarding customization and data analysis capabilities. (6 reviews) - Users feel the **limited customization** options in Fiix hinder their ability to efficiently configure the system for specific needs. (6 reviews) - Users feel the **missing features** in Fiix CMMS limit functionality, particularly in analytics and multi-signature capabilities. (6 reviews) - Users find the **Asset Management section challenging** to use compared to other features, requiring additional offline processes. (5 reviews) - Limited Features (5 reviews) - Users find Fiix CMMS to be **not user-friendly** , particularly in navigating the Asset Management section and planning tasks. (5 reviews) - Poor User Experience (5 reviews) - Complex Customization (4 reviews) ## Fiix CMMS Reviews ### 1. Great product to enhance your business **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn A. | Coordinateur Qualité Infrastructure Critique Centre et Est du Québec de TELUS, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2021 **What do you like best about Fiix CMMS?** I love the versatility and flexibility of FIIX. Also the tutorials are well explain. In addition, I appreciate the follow-up with my FIIX liaison officer. She makes sure we are satisfied with the FIIX product. The FIIXER blog is very helpful. This blog helps us stay connected to what's going on in the industry. **What do you dislike about Fiix CMMS?** What I like less is creating personalized reports, it's cumbersome. But I know the Research and Development team is working on a more user-friendly product. **What problems is Fiix CMMS solving and how is that benefiting you?** We have increased our efficiency. Tracking files is really easy. We have tools in FIIX that allow us to improve our weak points and solidify our strong points. ### 2. Service **Rating:** 4.5/5.0 stars **Reviewed by:** Adam P. | Automatyk, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Fiix CMMS?** Ease of use and user-friendly interface. **What do you dislike about Fiix CMMS?** I would add a message that before saving the Fix there will be a pop-up that the time has not been entered. **What problems is Fiix CMMS solving and how is that benefiting you?** I'm helped in reporting failures - the system is very transparent **Official Response from Fiona Au:** > Hi Adam, it's great to hear that you've been finding Fiix user friendly and easy to use for your maintenance needs. We appreciate your feedback on the UX and once again, thank you for sharing your review! ### 3. Efficient and Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Ketziah Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** I can organize the work orders in any way that I want and I can write any extra notes/information that is important to the work order **What do you dislike about Fiix CMMS?** It is sometimes hard to find old work orders that are closed because if you want to find a specific area of a restaurant that has a WO, you need to find it by its code. For example: (OML-Kitchen) **What problems is Fiix CMMS solving and how is that benefiting you?** Keeping track of which work orders are still open and how old they are, therefore, exposing the priority. **Official Response from Fiona Au:** > Hi Ketziah, we're pleased to hear that you're making the most out of Work Orders on Fiix. If you're on a Professional or Enterprise plan, you can create a Closed Work Orders dashboard https://helpdesk.fiixsoftware.com/hc/en-us/articles/14779892135700-Closed-work-orders-list-dashboard to review all closed work orders. Once again, thank you for your review. ### 4. Good and strong CMMS tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lutfi L. | Head of Control Room, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Fiix CMMS?** The tracking of every aspect of the assets and the capacity of the to casromize the software to the needs requested. **What do you dislike about Fiix CMMS?** Develope more analytic tools and AI intelligence. **What problems is Fiix CMMS solving and how is that benefiting you?** Tracking a lot of information ### 5. Complete and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto P. | Amministratore, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** Is an complete tools for all maintenance teams **What do you dislike about Fiix CMMS?** Is little more expensive compared at other CMMS **What problems is Fiix CMMS solving and how is that benefiting you?** The most benefit are the scheduled maintenance ### 6. FIIX user review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Fiix CMMS?** I like the detailed information gathered from the teams input and the custom dashboard you can create to make the application easy to use. **What do you dislike about Fiix CMMS?** There are a lot of moving parts so it's a little difficult to learn as a new user. However, because I have used it for almost a year, I am learning to tweak it to where it is a breeze. **What problems is Fiix CMMS solving and how is that benefiting you?** It's benefitting the team by assessing how much an individual asset is costing to maintain. **Official Response from Fiona Au:** > Hello, thank you for your review! We're glad to hear that Fiix is helping you with asset management and that you're benefitting from the custom features/dashboards that can be tailored to your business needs. To get more familiar with Fiix, we suggest visiting our Help Center https://helpdesk.fiixsoftware.com/hc/en-us for support articles or feel free to contact support@fiixsoftware.com if you need more assistance. Once again, we appreciate you taking the time to share your Fiix experience. ### 7. It is a very efficient tool for us mechanics and our IC guy to keep up with stock. I love it! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2024 **What do you like best about Fiix CMMS?** Customizable work orders. They are very diverse in options. **What do you dislike about Fiix CMMS?** Just the fact that I am locked out of what I need, but that's client side. **What problems is Fiix CMMS solving and how is that benefiting you?** The constant problem of inventory control, as well as maintanence schedules. ### 8. Very easy to use and great customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Anita S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Fiix CMMS?** When first setting up our system they were there to help us every step of the way. I also like the help videos within the system. **What do you dislike about Fiix CMMS?** I wish the mobil app worked better for new work orders coming in. **What problems is Fiix CMMS solving and how is that benefiting you?** work tracking **Official Response from Fiona Au:** > Hi Anita, thank you for sharing your positive experience with our onboarding and support team. We're always happy to help. Thank you for your feedback about the mobile app, we're working on future enhancements to improve the user experience so please stay tuned. Once again, we appreciate you taking the time to share a review. ### 9. Self-Sufficient. Room To Grow. **Rating:** 2.5/5.0 stars **Reviewed by:** Rey G. | Facilities Operations Coordinator , Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Fiix CMMS?** Current Analytics is versatile, giving the ability for personalized reports. Very responsive technical assistance. User-Friendly, on the technician side. One of the best apps for opening and completing work orders **What do you dislike about Fiix CMMS?** Not the best for planning and scheduling work orders. Unable to do retroactive corrections Unable to sort Work orders based on multiple criteria (Ex. can only sort based on Due Date OR Assigned To, not one then the other) **What problems is Fiix CMMS solving and how is that benefiting you?** Workload balance, Labor Booking, PM Tracking, Parts association **Official Response from Fiona Au:** > Hi Rey, we're glad to hear that you're enjoying several Fiix features such as Analytics and our mobile app. We also are pleased that you find Fiix user friendly and have positive experiences with our support team. We appreciate you sharing your feedback about WOs and are constantly working on enhancements in our product updates. Once again, thank you for sharing your Fiix experience. ### 10. Hero BX and Fiix **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Fiix CMMS?** Fiix gives freedom when creating things like assets, work orders, and parts. You can create things without knowing a lot of information, and another employee can fill in the blanks or make corrections at any time. The tags we print out look very professional because they have QR codes (our company's old tags are nowhere near Fiix quality). It is now very easy to figure out the quantity of a part. **What do you dislike about Fiix CMMS?** It is difficult to convince other workers, such as plant operators, that Fiix is actually beneficial. The others still make part tags the old way instead of sending them to me to add to Fiix. This is partly because the process of printing out Fiix tags could be improved and it does not give a lot of freedom in what is included in the tag. In addition, if I assign an incorrect location to a part and another employee marks it as received, I cannot delete the incorrect location. The best I can do is change the quantity in the incorrect location to zero and create the correct location on top of the incorrect location. **What problems is Fiix CMMS solving and how is that benefiting you?** The way our company orders parts (including now) can sometimes be sporadic. This has not been fixed yet, but in the future, when most everything is logged with the correct quantity, we will order parts exactly the way they should be, reducing spare parts and reducing plant downtime. My company has already benefitted from Fiix because any new parts we acquire are added to Fiix, and it is easy to know how many of which part we have. ### 11. It´s a excelent software to admin maintenance area **Rating:** 5.0/5.0 stars **Reviewed by:** Bernardo R. | Maintenance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** That you can create new orders with same intruction than other one exist **What do you dislike about Fiix CMMS?** all things are good to aplication and we can do many task **What problems is Fiix CMMS solving and how is that benefiting you?** Main impact it´s to reduce the dow time in the machinery **Official Response from Fiona Au:** > Hi Bernardo, thanks for your review! We're glad that you're enjoying Fiix CMMS and have found it easy to create WOs and experienced less machine downtime. Once again, we appreciate your feedback. ### 12. Very Organized **Rating:** 4.0/5.0 stars **Reviewed by:** Michael H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Fiix CMMS?** Everything is organized well. The search function helps. **What do you dislike about Fiix CMMS?** Not being able to mark a quote as sent without sending one after getting a quote by phone and entering it into the system. Not being able to drag and drop to reoganize a list in a PO or RFQ. Not being able to edit a description on an RFQ when creating an RFQ. **What problems is Fiix CMMS solving and how is that benefiting you?** Saving and organizing POs and RFQs. **Official Response from Fiona Au:** > Hi Michael, we're pleased to hear that you've found Fiix helpful in organizing your POs and RFQs. Thank you for the feedback on the UI about POs and RFQs, we're always looking to improve the experience for users such as yourself so we appreciate the suggestions. Once again, thanks for sharing a review! ### 13. Review **Rating:** 3.0/5.0 stars **Reviewed by:** Jeremy R. | Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Fiix CMMS?** Fiix is a great tool to organize assets, associate vendors, and create work orders. **What do you dislike about Fiix CMMS?** Cost for everything. Any help you need comes at a cost. **What problems is Fiix CMMS solving and how is that benefiting you?** Ability to have backend users to create work orders **Official Response from Fiona Au:** > Hi Jeremy, it's a pleasure to hear that you're finding Fiix useful, particularly in asset and work order management. We have several included resources for our customers in case you'd like to explore: 1) Help Center https://helpdesk.fiixsoftware.com/hc/en-us 2) Fiix Learning Center https://fiixsoftware.learnupon.com/users/sign_in? 3) The Fiixers community where you can ask questions to other users on our Q&A Forum https://community.fiixsoftware.com. 4) Connecting with your Customer Success Manager if your account has one. And as always, you can reach out to support@fiixsoftware.com, we're happy to help. Once again, thank you for sharing your experience. ### 14. Work Order Program **Rating:** 5.0/5.0 stars **Reviewed by:** Sheri M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Fiix CMMS?** I like the ease of inputing work orders. **What do you dislike about Fiix CMMS?** I wish you could have more than 1 email address per person. **What problems is Fiix CMMS solving and how is that benefiting you?** It is showing me the amount of time used on a job and the exact work performed. **Official Response from Fiona Au:** > Hi Sheri, we're pleased to hear that you're enjoying our Work Orders feature. We're constantly working on improving our user management features so we appreciate your feedback on email addresses. Once again, thank you for taking the time to share a review. ### 15. Easy navigated **Rating:** 5.0/5.0 stars **Reviewed by:** michael B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** Reports, paperles, training ,information **What do you dislike about Fiix CMMS?** levels of purchase cusstomer supports never returns calls **What problems is Fiix CMMS solving and how is that benefiting you?** Machi8ne histagram and downtime **Official Response from Fiona Au:** > Hi Michael, thank you for sharing your review! We're glad that you've been taking advantage of Fiix's report feature, training courses and been using it to track downtime. The best way to get connected with our technical support team is through email at support@fiixsoftware.com, they will be able to assist your promptly there. Once again, we appreciate you sharing your thoughts. ### 16. Fiix is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Eva W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Fiix CMMS?** the dashboard is visual to allow us to see areas where we are behind and need additional help **What do you dislike about Fiix CMMS?** i have no issues at this time with Fiix we are in the stage of integrating it with NetSuite **What problems is Fiix CMMS solving and how is that benefiting you?** Allowing us to organize our work orders and track costs of the eqipment we have **Official Response from Fiona Au:** > Hi Eva, we're glad to hear that Fiix is keeping track of your work orders and equipment costs well and you're utilizing Analytics to help your team make informed maintenance decisions. We're sure that you'll be able to benefit even more from Fiix once your NetSuite integration is complete. Once again, we appreciate you sharing a review. ### 17. fiix offers a cloud-based solution. **Rating:** 3.5/5.0 stars **Reviewed by:** Dan R. | Maintenance Asset Planner & Inventory Control Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Fiix CMMS?** Fiix is very organized and highly customizable **What do you dislike about Fiix CMMS?** on mobile apps, It was very slow due to the lagging issues. **What problems is Fiix CMMS solving and how is that benefiting you?** fiix has extensive capabilities for managing maintenance work for assets **Official Response from Fiona Au:** > Hi Dan, we're pleased to hear that you're making use of Fiix's features for asset and maintenance management. We're continuously improving our mobile app experience for our users so we appreciate your feedback. Once again, thank you for your review. ### 18. Fiix recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Sean H. | Manager, Parks and Facilities, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** Fiix is a very comprehensive CMMS program that is able to be configured to meet all our needs. It has streamlined our business processes leading to numerous efficiencies. **What do you dislike about Fiix CMMS?** Fiix has very few drawbacks. Integration with a financial model might be attempted in the future to complete all our needs. **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix provides a single database of our asset maintenance history and provides the scheduled tracking of all maintenance needs. **Official Response from Fiona Au:** > Hi Sean, thank you for sharing your experience with Fiix. We're glad to hear that it has been able to provide a comprehensive solution and has served as an all-in-one hub for your maintenance needs. Great feedback about integrating more with financial features, thank you for sharing. Once again, we appreciate your review. ### 19. FIIX EXPERIENCE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Fiix CMMS?** FIIX is easy to navigate. We use FIIX for our maintainence department. We also use it for our administration department. I use it daily. **What do you dislike about Fiix CMMS?** I have just started my job and have no complaints about FIIX. **What problems is Fiix CMMS solving and how is that benefiting you?** FIIX takes care of delivering maitainence orders and our checklist for whiteboard meetings. ### 20. GREAT PRODUCT **Rating:** 4.5/5.0 stars **Reviewed by:** HECTOR M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** EASY TO USE EXPECIALLY THE DIFERENT PAGES **What do you dislike about Fiix CMMS?** INSIGTHS NOT ACCURARTE WHEN i LOOK AT IT **What problems is Fiix CMMS solving and how is that benefiting you?** KEEP TRACK OF THE PREVENTIVE MAINTENACE AND LOOK AT THE DOWN TIME FROM EACH ASSET **Official Response from Fiona Au:** > Hi Hector, we're happy to hear that you find Fiix's features easy to use for your team. If you are having issues with reviewing your insights/reports, please reach out to your CSM or support@fiixsoftware.com, we're happy to help. Once again, thank you for your review. ### 21. Works very well **Rating:** 4.5/5.0 stars **Reviewed by:** Tom P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** The upside is to keep good record of machine what has been replaced. **What do you dislike about Fiix CMMS?** The sign in I use this all day and I have to keep signing in The other sign in would let me stay signed in all day. **What problems is Fiix CMMS solving and how is that benefiting you?** Lets me know whento service machine next. Let me know how many hours I get from tires. let me check on parts I put in machine/ **Official Response from Fiona Au:** > Hi Tom, we're happy to hear that you're enjoying our asset management features and parts tracking. We know that SSO has been removed for v6 but we are continuously improving Fiix for users such as yourself, and we hope to bring that feature back in future enhancements. Once again, thank you for your feedback. ### 22. The best of the best **Rating:** 5.0/5.0 stars **Reviewed by:** Gustavo V. | technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Fiix CMMS?** Excellent product, it greatly facilitates maintenance tasks and helps a lot in the system. **What do you dislike about Fiix CMMS?** The mobile application needs to have the same options as on desktop. **What problems is Fiix CMMS solving and how is that benefiting you?** Downtime, and preventive maintenance **Official Response from Fiona Au:** > Hello Gustavo, we are glad to hear about your positive experience with Fiix in preventive maintenance and task tracking. We are always working on improvements for the mobile application, so please stay tuned for feature updates. Once again, we appreciate your feedback and thank you for your review. ### 23. User friendly CMMS software. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** Easy to navigate and to keep precise track of work orders & inventory. **What do you dislike about Fiix CMMS?** There are updates to the program and some of the columns may get removed but can be re-added under a different column name. **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix CMMS benefits me by keeping track of the inventory on site. ### 24. Great way to keep track of equipment **Rating:** 5.0/5.0 stars **Reviewed by:** Myriam L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Fiix CMMS?** Easy to use and like that it is mobile. Thebar coding seems neat but haven't got into that yet.. **What do you dislike about Fiix CMMS?** I wish that it was more computer friendly instead of mobile friendly. **What problems is Fiix CMMS solving and how is that benefiting you?** Its keeping track of our PM's and corrective actions for the equipment. ### 25. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Mathieu C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Fiix CMMS?** - Simplicity - Good Price - Lots of features - Ease of use **What do you dislike about Fiix CMMS?** - Customisation of reports is complicated **What problems is Fiix CMMS solving and how is that benefiting you?** - Keeping our maintenance schedule up-to-date **Official Response from Fiona Au:** > Hi Mathieu, we're pleased to hear that Fiix has helped you with keeping your maintenance schedule up-to-date and that you have found it easy to use. For more info on how to build reports and its capabilities, you can visit our Help Center https://helpdesk.fiixsoftware.com/hc/en-us/categories/360003015812-Reporting or feel free to reach out to support@fiixsoftware.com, we're always happy to help. Once again, thank you for your review. ### 26. Straight forward. **Rating:** 4.5/5.0 stars **Reviewed by:** Ulises J. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** Being organized with the work orders. All in one place and detailed. **What do you dislike about Fiix CMMS?** Schedule with recieving notifications. Also, not being able to upload videos. **What problems is Fiix CMMS solving and how is that benefiting you?** Organizing with scheduling. **Official Response from Fiona Au:** > Hi Ulises, thanks for your review. We're glad Fiix has been helping you a lot with your work order management. We appreciate your feedback about the scheduling notifications and the ability to upload videos. We'll take this into consideration for future improvements. ### 27. AWESOME CMMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Military | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** From craddle to grave this software is pratical and intuitve. The Tech support team are phenominal and there are numerous traing videos. **What do you dislike about Fiix CMMS?** Sorry... Ill have to get back with you when I can come up with an answer. **What problems is Fiix CMMS solving and how is that benefiting you?** I especially like how it flags machine PM's. ### 28. Parts Dept/Purchasing **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** The ease of knowing what we have in inventory is superb. **What do you dislike about Fiix CMMS?** sometimes exiting out of a window can be a bit frustrating. **What problems is Fiix CMMS solving and how is that benefiting you?** It is solving our inventory problem where as we didn't have one. We can check our inventory with a click of a button. ### 29. I practice **Rating:** 5.0/5.0 stars **Reviewed by:** jose a. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Fiix CMMS?** the ease of controlling inventories **What do you dislike about Fiix CMMS?** It should have the options in the app that are on the PC. **What problems is Fiix CMMS solving and how is that benefiting you?** maintain the stock for maintenance **Official Response from Fiona Au:** > Hello José, we are glad to know that Fiix has helped you a lot with inventory management. We are constantly working on improving our mobile application for our users, so we appreciate your feedback. Once again, thank you for your review. ### 30. Helpful, Organized, Detailed **Rating:** 5.0/5.0 stars **Reviewed by:** Brayden J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** The fact that it is able to be viewed on desktop and smartphone **What do you dislike about Fiix CMMS?** The site to be More user friendly on the mobile app. **What problems is Fiix CMMS solving and how is that benefiting you?** Knowing what my technicians are working on and delegating the tasks with out having to track someone down ### 31. Maintenance Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Fiix CMMS?** This program is easliy used by employee and does not alot of training. **What do you dislike about Fiix CMMS?** Nothing that I dislike at all. There are several sections I have not even used to store information. **What problems is Fiix CMMS solving and how is that benefiting you?** We stuggled with employees not writing down maintenance tasks in a timely manner. The printable forms as well as identifing tasks on thier cell phone has improved our PM program. **Official Response from Stephen Mah:** > We're thrilled to hear that Fiix CMMS has been easy for your employees to use and has improved your PM program. Thank you for sharing your positive experience! ### 32. Very good **Rating:** 2.5/5.0 stars **Reviewed by:** Manikanta S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** We can update PM shedule on time & can follow praventive maintenance **What do you dislike about Fiix CMMS?** We are using Fiix for all praventive maintenance **What problems is Fiix CMMS solving and how is that benefiting you?** Remind **Official Response from Fiona Au:** > Hi Manikanta, thank you for your review. We're pleased to hear that you've been able to update PM schedules in a timely manner and have used Fiix to do preventive maintenance. Thank you for sharing! ### 33. Inter-plant planning and coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Fiix CMMS?** Assigning the appropriate resource, both inside and outside my plant, to the work order. **What do you dislike about Fiix CMMS?** Easily checking all of my work orders at all stages of process. **What problems is Fiix CMMS solving and how is that benefiting you?** Easy accessibility to all work orders, assets and maintenance records. ### 34. Fiix CMMS - Streamlining Maintenance Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Garret E. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Fiix CMMS?** Dua fitur menonjol dari Fiix yang sangat mengesankan saya adalah kemampuan pemeliharaan preventif yang kuat dan alat pelaporan yang memberikan wawasan. Modul pemeliharaan preventif memungkinkan tim kami untuk menjadwalkan dan melaksanakan tugas rutin dengan efisien, mengurangi kerusakan tak terduga dan meningkatkan keandalan peralatan. **What do you dislike about Fiix CMMS?** Need pictures for PM tasks and features to see planned items and training on calendars (work in progress). **What problems is Fiix CMMS solving and how is that benefiting you?** Inefficient Maintenance Scheduling: Problem: Managing and scheduling maintenance tasks manually can be time-consuming and prone to errors. Fiix Solution: Fiix streamlines maintenance scheduling by automating routine tasks, ensuring that maintenance activities are planned efficiently and executed on time, optimizing resource allocation. ### 35. Great support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Fiix CMMS?** Fiix CMMS offers fantastic customer support as well as a great understanding of the technologies and products that they offer **What do you dislike about Fiix CMMS?** Nothing noteworth to say, maybe slightly better product awareness and making the ulitities of the software more known to customers. **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix CMMS offers great technical support for our companies purposes. Would reccomend to any company, **Official Response from Fiona Au:** > Hello, we're happy to hear that you've had pleasant experiences with our talented support team. And if you'd like to get more accustomed with Fiix, we'd recommend exploring our Help Center https://helpdesk.fiixsoftware.com/hc/en-us and our Learning Center https://fiixsoftware.learnupon.com/users/sign_in?next=%2Fdashboard where you can take courses and earn certifications to build your Fiix CMMS knowledge. Once again, thank you for your review! ### 36. My Fiix CMMS platform review. **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus B. | Maintenance Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Fiix CMMS?** It is user friendly and reliable platform for CMMS. I use it every day to record all preventive and corrective maintenance. **What do you dislike about Fiix CMMS?** There is not a sigle thing I dislike about Fiix. **What problems is Fiix CMMS solving and how is that benefiting you?** We use it to record all of the preventive maintenance of our machines and secondary equipment. **Official Response from Fiona Au:** > Hi Jesus, we're pleased to hear how you find Fiix user friendly and reliable for your preventive maintenance needs. Once again, we appreciate your feedback so thank you for sharing a review. ### 37. Facility Management made easy on the cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** The ability to set up and manage an entire facility in an easy to use cloud based program is a big time saving tool. **What do you dislike about Fiix CMMS?** Price is very high. Disinsentivates adding more users. **What problems is Fiix CMMS solving and how is that benefiting you?** Maintains our facility management needs and procedures in a cloud based app. As facility managers come and go, this stays consistent. **Official Response from Fiona Au:** > Hi there, we're glad that you're benefiting from Fiix's cloud based nature to efficiently handle your facility management. Once again, we appreciate your review, thank you for sharing! ### 38. Fiix is very user friendly and easy to navigate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Fiix CMMS?** Easy to navigate. It makes closing work orders very easy. **What do you dislike about Fiix CMMS?** So far, I have been very happy with fiix. **What problems is Fiix CMMS solving and how is that benefiting you?** It helps keep an accurate maintenance schedule with prompt closing of work orders. ### 39. More features **Rating:** 4.0/5.0 stars **Reviewed by:** Hany Y. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Fiix CMMS?** I like the organization of work orders and boxes of variations, like time in and out, parts list , type of maintenance, **What do you dislike about Fiix CMMS?** I need to see a productive and Predictive maintenance sheets as well, very important for machines Upgraded and modifications, more features like if my work needs to modify any repeated down parts **What problems is Fiix CMMS solving and how is that benefiting you?** Give me a good image about every part of the production's lines **Official Response from Fiona Au:** > Hi Hany, thank you for sharing your feedback. It's great that you're enjoying how work orders are organized and its custom info fields. We appreciate your feedback on seeing more predictive maintenance features and we will consider that for future product updates. Once again, thank you for choosing Fiix as your CMMS solution. ### 40. fiix cmms review **Rating:** 5.0/5.0 stars **Reviewed by:** travis m. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** the most helpfull part is work orders are sent to my email so there is no guessing what is open or closed. **What do you dislike about Fiix CMMS?** the only down side is there is a learning curve to setting system up properly. **What problems is Fiix CMMS solving and how is that benefiting you?** audits have become eaiser since it is all in one place. **Official Response from Fiona Au:** > Hi Travis, we're glad to hear you're enjoying the WO functions in your Fiix CMMS. To learn more about how to use and make the most of Fiix, you can visit our Help Center https://helpdesk.fiixsoftware.com/hc/en-us or sign up for our Learning Center https://fiixsoftware.learnupon.com/users/sign_up to explore different courses available. Once again, we appreciate your feedback. ### 41. Great Software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** The ability to complete work orders out in the field, while being able to add photos to the work order. **What do you dislike about Fiix CMMS?** Work orders saying they're overdue and when they aren't, because the dates are auto-generated. **What problems is Fiix CMMS solving and how is that benefiting you?** Organization, it benefits me because it gives me daily goals and tasks to complete. **Official Response from Fiona Au:** > Hello, we're pleased to hear about your positive experience with WOs in Fiix and we're continuously working to improve our WO experience, so we also appreciate your feedback on the confusion with the auto-generated dates. Once again, thank you for your review. ### 42. GREAT support from Fiix during the change over from Emaint **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Fiix CMMS?** Very user friendly, and the support has been excellent. **What do you dislike about Fiix CMMS?** Data usage fairly substantial, especially when taking pictures. **What problems is Fiix CMMS solving and how is that benefiting you?** We will be able to add inventory into our CMMS and this will help with keeping a critical spare inventory. ### 43. FIIX IS MY GREAT ALLY WHEN IT COMES TO THE INVENTORY OF ALL MY SPARE PARTS **Rating:** 5.0/5.0 stars **Reviewed by:** EMMANUEL R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Fiix CMMS?** I LOVE ALWAYS KEEPING MY PREVENTIVE MAINTENANCE UPDATED AND THUS AVOID HAVING DOWNTIME IN THE PRODUCTION LINE. **What do you dislike about Fiix CMMS?** THERE ARE CERTAIN PARTS OF THE WORK ORDERS THAT CANNOT BE CHANGED IN NAME OR LOCATION. **What problems is Fiix CMMS solving and how is that benefiting you?** ONE OF THE PROBLEMS IS THE EXECUTION OF WORK ORDERS ON TIME AND IN THE PROPER MANNER, AND HAVING A RECORD OF THEM AND THE MATERIALS THAT WERE REQUIRED TO COMPLETE THEM. ### 44. Almost perfect experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Fiix CMMS?** It's easy flexible and friendly to use . **What do you dislike about Fiix CMMS?** it gets confusing sometimes when receiving orders. **What problems is Fiix CMMS solving and how is that benefiting you?** It allaws tracking of materials and is making ordering parts easy. **Official Response from Fiona Au:** > Hi there, we're glad to hear that you've been finding Fiix easy to use and it's helped with your parts management. We're continuously updating Fiix to improve the experience for users such as yourself so we appreciate the feedback. Once again, thank you for sharing a review. ### 45. Very mobile friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2023 **What do you like best about Fiix CMMS?** The ability to use my phone to insert files and pictures into the work order makes entering information much quicker than downloading files from a phone to the computer first. The files upload very quickly and easily. **What do you dislike about Fiix CMMS?** Organizing and filtering the users and types of work orders seems a little messy but this may be how everything was setup by my organization initially. **What problems is Fiix CMMS solving and how is that benefiting you?** CMMS has created a structure for a preventitive maintenance program that was put in place and allows us to locate information about machine work that has been done . It also allows us to track parts inventory. ### 46. A streamlined process for preventative maintenance. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Fiix CMMS?** That it is neat and well organized. I like how it can track work orders. **What do you dislike about Fiix CMMS?** It takes a bit to learn how to navigate through all the menus in the software. **What problems is Fiix CMMS solving and how is that benefiting you?** Tracking the preventative maintenence orders for our equipment to keep them up and running. **Official Response from Fiona Au:** > Hi there, thank you for taking the time to share your Fiix experience. It's great to hear that you find the interface well organized and helpful in tracking work orders. As for getting accustomed to using Fiix, you can explore our Help Center https://helpdesk.fiixsoftware.com/hc/en-us for support articles and feel free to reach out to your CSM or support@fiixsoftware.com if you need any assistance. Once again, we appreciate you writing a review! ### 47. CMMS Fiix is a good assistant for servicing your enterprise. **Rating:** 5.0/5.0 stars **Reviewed by:** Volodymyr K. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Fiix CMMS?** The most important features are: - accounting for all facility and equipment; - maintaining service history records; - setting up scheduled maintenance; - display of spare parts remaining in the warehouse; - obtaining analytical data. **What do you dislike about Fiix CMMS?** The disadvantages are: - A little difficult to use for beginners. - Inconvenient asset display when reviewing a work order. - There is no SMS notification. **What problems is Fiix CMMS solving and how is that benefiting you?** It helps quickly respond to equipment breakdowns, effectively carry out scheduled maintenance, identify the most broken equipment, control the availability of spare parts and invest effectively. ### 48. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Fiix CMMS?** Tracking the routine maintenance and the ability to see the tasks required to do the maintenance. **What do you dislike about Fiix CMMS?** The complexity of making notes and tracking parts. **What problems is Fiix CMMS solving and how is that benefiting you?** Keeping me up to date on all monthly preventative maintenance **Official Response from Fiona Au:** > Thank you for sharing your experience with Fiix CMMS. We're pleased to hear that our software is keeping you up to date on monthly preventative maintenance. We appreciate your feedback on the complexity of making notes and tracking parts, and we're committed to making improvements in these areas, so please stay tuned for that. Once again, we appreciate you taking the time to share your review. ### 49. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Fiix CMMS?** Great app for work and to track progress **What do you dislike about Fiix CMMS?** No comments everything is simple and easy to use **What problems is Fiix CMMS solving and how is that benefiting you?** Keep track of prevention maintenance **Official Response from Fiona Au:** > Hi there, we're glad to hear that you're finding Fiix easy to use and useful in tracking your preventive maintenance. We appreciate you taking your time to write a review, so thank you for sharing your experience. ### 50. Fiix is a very useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** Makes tracking inventory and completing work orders a breeze **What do you dislike about Fiix CMMS?** When a work order is closed the person who requested it can only see that it has been closed and does not get any completion details. **What problems is Fiix CMMS solving and how is that benefiting you?** Inventory Managment is much easier **Official Response from Fiona Au:** > Hi there, we're glad to hear that Fiix has helped you a lot with inventory management and WO tracking. If you would like to add completion notes to WOs, you can follow these Help Center articles. V5: https://helpdesk.fiixsoftware.com/hc/en-us/articles/15338035582740-Add-completion-details-to-a-work-order V6: https://helpdesk.fiixsoftware.com/hc/en-us/articles/9481667712404-Add-completion-details-to-a-work-order-v6 If you are having trouble, please reach out to your CSM or support@fiixsoftware.com and we'll be happy to help. Once again, thank you for your review. ## Fiix CMMS Discussions - [What do you consider when assesing a CMMS? Does all your staff roles participate in the assessment?](https://www.g2.com/discussions/what-do-you-consider-when-assesing-a-cmms-does-all-your-staff-roles-participate-in-the-assessment) - 2 comments, 1 upvote - [Is it possible to expand the "completed by" user for all persons part of the work order completion?](https://www.g2.com/discussions/is-it-possible-to-expand-the-completed-by-user-for-all-persons-part-of-the-work-order-completion) - 1 comment, 1 upvote - [Does this software support e-signature?](https://www.g2.com/discussions/31960-does-this-software-support-e-signature) - 2 comments, 1 upvote - [What is Fiix used for?](https://www.g2.com/discussions/what-is-fiix-used-for) - 1 comment - [View Fiix CMMS pricing details and edition comparison](https://www.g2.com/products/fiix-cmms/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+12%3A16%3A24+-0500&secure%5Bsession_id%5D=a300a843-fe0e-40cb-8d5d-9b10b76c964b&secure%5Btoken%5D=8672ff9b335a7045225129bfb5da4ddc67939a7c4c7df59a0fddb73ca71701d4&format=llm_user) ## Fiix CMMS Integrations - [MOBI](https://www.g2.com/products/mobi2go-ltd-mobi/reviews) ## Fiix CMMS Features **Monitoring** - Use - Reliability - Risk **Asset Definition** - Asset Register - Relationships - Costs - Types **Condition Monitoring** - Predictive Inspection - Monitoring - Condition-Based Maintenance - Asset Types - IoT Monitoring **Analytics** - Dashboards - Performance - Forecasting **Asset Tracking** - Location - Status - History **Detection & Identification** - Failure Detection - Source Identification - Proactive Alerts **Inventory** - Locations - Spare Parts - Valuation **Analysis & Insights** - Root Cause - Recommendations - Systemic Risks **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Predictive Maintenance** - Natural Language Interaction **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking **Monitoring** - Use - Reliability - Risk **Analytics** - Dashboards - Performance - Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards **Integration** - ERP - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top Fiix CMMS Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (680 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) - 4.6/5.0 (534 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) - 4.4/5.0 (286 reviews)