--- title: Fiix CMMS Reviews meta_title: 'Fiix CMMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 476 reviews by the users' company size, role or industry to find out how Fiix CMMS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 476 scale: '5' date_modified: '2026-07-17' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Fiix CMMS Reviews **Vendor:** Rockwell Automation **Category:** [CMMS Software](https://www.g2.com/categories/cmms) **Average Rating:** 4.6/5.0 **Total Reviews:** 476 ## About Fiix CMMS Fiix CMMS by Rockwell Automation is a premier, cloud-based maintenance management platform designed to help organizations plan, track, and optimize maintenance work. It combines asset, work order, scheduling, and parts management tools all in one place, providing a consumer-grade experience on both desktop and mobile. The Fiix CMMS mobile app empowers maintenance technicians to access work orders, view asset information, and update parts records in real time from anywhere— even offline. Advanced features like AI-powered analytics dashboards generate insights to help teams understand performance, costs, and KPIs to support better decision-making. And a highly open API integrates the CMMS with business, ERP, and operational systems to keep data synced. Most recently, Fiix has partnered with FactoryTalk Optix to make hardware integrations and condition-based maintenance accessible for the average team. Fiix CMMS also boasts numerous quality-of-life tools for maintenance departments, such as a comprehensive Audit Trail feature that makes standards compliance easier. Founded in 2008 in Toronto, Canada by a team of former maintenance professionals, Fiix CMMS was built from the ground up with a “by maintenance, for maintenance” philosophy. Its founders strongly believed that maintenance teams need their own dedicated digital tools, and spreadsheets or borrowed ERPs won’t cut it. The company’s focus on in-house maintenance expertise continues to this day, with over 400 years of industry experience on staff. A core belief is that partnership is just as important as product. In 2020, Fiix was acquired by Rockwell Automation, the world’s largest company dedicated to industrial automation, bringing over 120 years of tech leadership and new resources to the growing CMMS platform. No matter where you are in your maintenance journey, from beginner to advanced, Fiix CMMS provides tools to facilitate and transform operations. Over 4,200 companies use Fiix CMMS to increase uptime, reduce costs, and plan maintenance based on real data instead of guesswork. Find out more at www.fiixsoftware.com. ## Fiix CMMS Pros & Cons **What users like:** - Users find Fiix CMMS to be **easy to navigate** , simplifying maintenance management and reducing administrative burdens. (42 reviews) - Users appreciate the **excellent customer support** from Fiix, making implementation and system configuration smooth and effective. (15 reviews) - Users appreciate the **ease of data management** with Fiix CMMS, making navigation and compliance effortless. (14 reviews) - Users appreciate the **efficient record-keeping** in Fiix CMMS, enhancing workflow and accuracy for asset management. (13 reviews) - Users commend **Fiix CMMS's efficiency** , noting significant time savings and improved workflow in maintenance operations. (13 reviews) - Scheduling (13 reviews) - Users value the **comprehensive job order management** capabilities of Fiix CMMS, streamlining their maintenance processes effectively. (13 reviews) - Intuitive (12 reviews) - Inventory Management (12 reviews) - Organization (12 reviews) **What users dislike:** - Users report **data management issues** with slow load times and difficulties in organizing and assigning tasks effectively. (8 reviews) - Users face **work order issues** such as slow loading times and lack of multiple signatures, impacting efficiency. (8 reviews) - Users feel there are **feature limitations** in Fiix CMMS, particularly in customization and data analysis options. (6 reviews) - Users find **limited customization** options frustrating, impacting their ability to configure and analyze data effectively. (6 reviews) - Users find the **missing features** in Fiix CMMS limit its functionality and complicate analytics tasks. (6 reviews) - Users find the **Asset Management section challenging** to use compared to other features, requiring additional offline processes. (5 reviews) - Limited Features (5 reviews) - Users find Fiix CMMS to be **not user-friendly** , particularly in navigating the Asset Management section and planning tasks. (5 reviews) - Poor User Experience (5 reviews) - Complex Customization (4 reviews) ## Fiix CMMS Reviews ### 1. Fixx is a great software to use for work orders in your company easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Mantiance tech, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2025 **What do you like best about Fiix CMMS?** I like that it saves the work order to be able to go back and look at it anytime and that you can see how your equipment is doing and I love the asset part where you know exactly where to look for the problem equipment **What do you dislike about Fiix CMMS?** To be honest there is nothing I dislike about it it's perfect and I love it **What problems is Fiix CMMS solving and how is that benefiting you?** We are using it for work orders and for pearls to submit work orders for equipment having issues and it helps us to get it fixed and to locate the equipment fast and easy **Official Response from Fiona Au:** > Hi Michael, thanks for sharing your thoughts on Fiix CMMS. We're glad to hear that it's helping you manage your WOs and assets more efficiently. Once again, we appreciate your review. ### 2. Switched from another CMMS and FIIX has been great for parts inventory, material history tracking. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Fiix CMMS?** Ease of navigating the site along with categories being very specific and detail oriented as needed. **What do you dislike about Fiix CMMS?** It was a little hard to get around at first but once you get used to the layout it's fine. Sorting work orders and who they're assigned to could use some work. **What problems is Fiix CMMS solving and how is that benefiting you?** We are currently moving tenants from one building to another. FIIX has allowed us to make the appropriate changes and allowed tracking of those changes. **Official Response from Fiona Au:** > Hello, thank you for your updated review of Fiix CMMS. It's great to hear that you find it easy to navigate and we appreciate your feedback on our WO module. We hope to continue providing value for when you're moving tenants to different sites. Once again, we appreciate your feedback. ### 3. Powerful, simple and user friendly tool!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicolas T. | Senior Implementation Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** August 21, 2021 **What do you like best about Fiix CMMS?** I´ve worked for more tham ten years in the maintenance industry as a CMMS, EAMS, ERP user and the last five in consulting roles in several industries. I used many CMMS, ERP, EAMS from different suppliers. What I like most of Fiix is the simplicity, user-friendly interface, everything is where supposed to be—quick deployment and training for every key role. The mobile app runs even when you run out of internet, which is often in the field. Keep the correct data very easy and deliver a powerful information analysis tool. Most remarkable is the flexibility for every organization, maintenance system, and role. The customer support is robust easy to access and they always provide a solution in less than 24 hours. The implementation process is smooth and the transition flawless. When it comes to integrate Fiix with third party systems the opportunities are endless from a simple ERP accounting integration to a complex sensors and machine data integrations that triggers Work Orders and Purchase requests in the ERP. I use Fiix every day and the more you use the more you love it. **What do you dislike about Fiix CMMS?** I'd like that the Workflows feature has more capabilities to deploy apporval processes for Work Orders and Purchase Orders. Howeveer the workflow feature is useful after you spent some years with fiix!!! **Recommendations to others considering Fiix CMMS:** I´ve been using different CMMS, ERP, and EAMS for ten years worked with more than ten other related systems suppliers. Therefore I truly recommend Fiix based not only on my experience using it. **What problems is Fiix CMMS solving and how is that benefiting you?** One of the most valuable solutions delivered by Fiix is the planning and scheduling of maintenance execution. In addition, the simplicity of processes allows keeping track of valuable data. Keep track of data quickly and easily and deliver helpful information for data-driven decisions. The meter readings and inspection task triggered work orders are an invaluable tool to process the tons of data that inspections, predictive and proactive routines creates and take action at early stages of a defect. **Official Response from Fiona Au:** > Hi Nicholas, thank you for your thoughtful review about Fiix! We're glad to hear that you find Fiix very user friendly and one of the best programs you used out of your robust industry experience. Once again, we appreciate you sharing your thoughts and hope to continue providing value with our future product updates and enhancements. ### 4. Does the job and a whole lot more that you didnt think you needed as well! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Fiix CMMS?** So simple to set up and use - i set up our system without the need of any outside help. Easy to use functions, easy to set up and intergrate within our systems. **What do you dislike about Fiix CMMS?** I've not found yet to a downside! everything is just as it should be! **What problems is Fiix CMMS solving and how is that benefiting you?** It solves the scheduling of all our maintenance, seamlessly adjusting due dates when tasks are not completed on time **Official Response from Fiona Au:** > Hello, we appreciate your review of Fiix CMMS! It's great to hear that you've found Fiix CMMS intuitive, easy to use and have been able to leverage it well for your SMs. Once again, thank you for your feedback. ### 5. Great Work Order System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2024 **What do you like best about Fiix CMMS?** Customer support for the Fiix CMMS system is amazing, the representatives are always willing to go above and beyond the needs of my team. The ease of integration to the factory systems is great, we have gained the ability to have preventative maintenance populate in our systems automatically, and being able to create work requests from our system is helpful. We use the system every day at all times of the day, and it is always easy to use. **What do you dislike about Fiix CMMS?** It may be the way our team has decided to set up the system, but it would be great to be able to have the ability to see better statistics and be able to configure data analysis on our own. Facilitate the freedom of data analysis to be customized by the customer more easily. **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix is helping the company have a better organize mantenace system and benefits for record and data analysis purposes. **Official Response from Fiona Au:** > Hi there, thank you for sharing your thoughts about Fiix! We're glad to hear that you have had pleasant experiences with our technical support team. If you are on the Professional or Enterprise plan, you should have access to our Analytics module to unlock more data analysis capabilities. You can find out more here: https://helpdesk.fiixsoftware.com/hc/en-us/categories/5255830864532-Analytics or feel free to connect with our technical support team or your CSM if you have any questions. Once again, we appreciate you sharing a review. ### 6. Fiix software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Fiix CMMS?** I like how efficient Fiix has made our maintenance team. We have seen a significant increase in productivity and collaboration between departments since inpkemtjng our Fiix CMMS **What do you dislike about Fiix CMMS?** I haven’t seen any major downsides as of yet. **What problems is Fiix CMMS solving and how is that benefiting you?** Scheduling and use case analysis for machine problems ### 7. Fix it with FIIX **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Fiix CMMS?** Fiix is easy to learn, user friendly, has great customer support, and reports are reliable. We use Fiix 24/7 and it has served us well for years. **What do you dislike about Fiix CMMS?** There are lots of options from Fiix that we don't really use for purchasing, costs, etc.. I don't have any opinion of any downsides. I've tried other platforms and Fiix outperforms those **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix is helping us organize assets and keep maintenance tasks up to date. Our scheduled PM's have improved our performance and cut downtime. ### 8. I love this app helps a lot with work orders. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Fiix CMMS?** Its very helpful for issuing work orders and receiving in a timely matter. **What do you dislike about Fiix CMMS?** A lot of filtering has o be done cause of so many information it provides. **What problems is Fiix CMMS solving and how is that benefiting you?** No need for verbal communication and i can do everything from my tablet. ### 9. 10/10 Highly Reccomend **Rating:** 5.0/5.0 stars **Reviewed by:** Ethan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Fiix CMMS?** The platform is very robust, allowing for many different industries and use cases. It can be pretty overwhelming at first; however, the support you receive from the Fiix team makes it very approachable. They will help you through the process of implementation, taking a lot of the grunt work off your plate. It can be a lot of work to get the program where it needs to be, but once you do, you won't look back; it is well worth the investment. I am still getting to know the Analytics functionality, and it has such great potential for helping with decision making and tracking KPI's. I cannot begin to highlight all the positives, as there are many... but if you are looking for a powerful CMMS tool to streamline your maintenance program, look no further. **What do you dislike about Fiix CMMS?** I learnt the hard way that you need to solidify a standard naming convention for parts and assets - otherwise you will spend a long time importing and reimporting templates. It can be very difficult to correct errors if you aren't careful. **What problems is Fiix CMMS solving and how is that benefiting you?** Documentation and organization of work order records. This is super beneficial if you ever go through an audit. ### 10. day in life Fiix CMMS **Rating:** 5.0/5.0 stars **Reviewed by:** harinadhasankar m. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Fiix CMMS?** 1. Ease of Use & Cloud-Based Access Fiix has a clean, intuitive interface that makes it easy for both technicians and managers to adopt and Being cloud-based, it allows access from anywhere—desktop, tablet, or mobile app—so maintenance teams can update work orders on the go. 2. Work Order -Creating, assigning, and tracking work orders is very straightforward. 3. Preventive Maintenance Scheduling-I like how simple it is to set up recurring preventive maintenance tasks. 4. Reporting & Analytics-The dashboard and reporting features provide great insights into KPIs like downtime. **What do you dislike about Fiix CMMS?** 1.Initial Setup & Customization 2. Reporting Limitations 3. Mobile App Constraints 4. Cost as You Scale **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix CMMS is helping us solve the problem of unplanned downtime and scattered maintenance records. Before, we relied on manual tracking, which often led to delays and missed preventive tasks. Now, with Fiix, we can schedule and track all work orders in one place, and technicians update progress directly from the mobile app. This not only saves time but also improves equipment reliability and reduces costs. The reporting feature also gives us clear visibility into maintenance KPIs, which helps us make smarter decisions. ### 11. From reactive to schedule **Rating:** 4.5/5.0 stars **Reviewed by:** Alieth R. | Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Fiix CMMS?** Here's a review you can use for FIIX maintenance software: "FIIX has been a game-changer for our company, particularly at the basic level of transitioning from reactive maintenance tracked on a spreadsheet to a proactive, preventative maintenance approach. With FIIX, we've been able to implement a scheduled maintenance system for both our facility and the machinery on the production floor. This shift has helped us resolve numerous issues, reduce downtime, and improve overall efficiency. The software has also provided us with a much more organized system for tracking data across our department. We highly recommend FIIX to any business looking to streamline their maintenance processes." **What do you dislike about Fiix CMMS?** We have had the software for over 2 years, the beginning was overwhelming but once the data is on the system it becomes easier to use **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix CMMS has helped us transition from reactive, spreadsheet-based maintenance to a preventative system, reducing equipment downtime and improving reliability. It has streamlined our maintenance tracking, enabling better decision-making and increased productivity, ultimately saving us time and resources. **Official Response from Fiona Au:** > Alieth, thank you for sharing your thoughtful review! We're glad to hear that Fiix has helped evolve your maintenance strategy from reactive to proactive and preventative and that it's helped streamlined your team processes to drive efficiency. Once again, we appreciate you sharing your thoughts. ### 12. very well put together **Rating:** 5.0/5.0 stars **Reviewed by:** Rocco L. | Industrial Maintenance Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Fiix CMMS?** record keeping, i really like how fiix keeps records per asset, makes it easy for recurring issues **What do you dislike about Fiix CMMS?** some of the reporting is hard to use in my opinion **What problems is Fiix CMMS solving and how is that benefiting you?** managing asset preventative maintenance ### 13. Fiix CMMS Maintenance PM Software Success **Rating:** 5.0/5.0 stars **Reviewed by:** Don D. | Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Fiix CMMS?** Ease of implemantation from our paper system. Absolute easeof use and training to launch the program. Customer support is top notch and integrating our assets in the system was perfect. All of my staff registered on the system use this each and everyday to track events. **What do you dislike about Fiix CMMS?** No dislikes at all, Excellent software. Everything you would require in a CMMS software is on Fiix period. **What problems is Fiix CMMS solving and how is that benefiting you?** Tracking reactive vs scheduled time on the plant floor. Keeping machine history of breakdowns and PM's performed up to date. It now allows us to have a digital access to repairs, reports and info on the touch of a tablet. **Official Response from Fiona Au:** > Hi Don, thank you for the review! We're glad to hear that you've had a seamless experience with Fiix and our technical support team and it's helped you transition well from paper system to an efficient maintenance program. Once again, we appreciate you sharing your thoughts. ### 14. Fiix interface was really easy to understand and work on. **Rating:** 5.0/5.0 stars **Reviewed by:** Harsha S. | Junior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Fiix CMMS?** The interface and easy to get hands-on of Fiix CMMS . **What do you dislike about Fiix CMMS?** Not much that i dislike about fiix . **What problems is Fiix CMMS solving and how is that benefiting you?** It solves the issues that benefits the user. ### 15. using fiix has revolutionized our maintenanec department **Rating:** 5.0/5.0 stars **Reviewed by:** paul s. | maintenance supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Fiix CMMS?** automatically generated work orders keep our cnc machines and equipment in good working order, previously we would be very reactive to issues, now we keep ahead of any problems and can see them before they arrise leading to shorte machine down time and better part yields. customer support is excellent. **What do you dislike about Fiix CMMS?** we have a lot of guest users that log service tickets, it would be good to have two way comunication between maintenance techs and guest users when a service ticket is being looked at / worked on, it does let them know that the ticket is "in progress' or "complete' but the guest cant see any other data that the tech writes in the ticket work instructions. **What problems is Fiix CMMS solving and how is that benefiting you?** our machine down time is alot better, it is easy to keep track of our parts inventory, easy to search reports on each asset **Official Response from Fiona Au:** > Hi Paul, thank you for your review. We're pleased to hear that you've been able to leverage WOs well to achieve a preventative maintenance approach and you've had pleasant interactions with our hard working technical support team. Thank you for your feedback about communication between technicians and guest users, and once again, we appreciate your review. ### 16. Simple and easy to learn. **Rating:** 4.5/5.0 stars **Reviewed by:** Paula F. | Material handler, Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Fiix CMMS?** Easy to use, can print asset tickets and correct location and inventory. **What do you dislike about Fiix CMMS?** All items didnt transfer over from previous system so it can be a pain to go back to the old system and look up what I need. **What problems is Fiix CMMS solving and how is that benefiting you?** Time saver **Official Response from Fiona Au:** > Hi Paula, thanks for providing a review of Fiix CMMS! We're pleased to hear how you've found Fiix CMMS easy to use especially with your inventory and asset management needs. If you are having issues with data importing, please reach out to your CSM or our technical support team support@fiixsoftware.com and we'll be happy to assist. Once again, we appreciate your review. ### 17. Good experiance and very informative. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Fiix CMMS?** Very detailed and structured conference. **What do you dislike about Fiix CMMS?** Need more time in the hands-on workshops. **What problems is Fiix CMMS solving and how is that benefiting you?** Making things easier to navigate and work with. ### 18. One stop software package to manage all maintenance and many other activities. **Rating:** 4.5/5.0 stars **Reviewed by:** paul h. | Manufacturing Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2024 **What do you like best about Fiix CMMS?** For me and my team, Fiix gives us the ability to utilize, organize and manage pretty much all of our day to day activities in one easy to use, easy to install database. Fiix truly is our #1 'go to' CMMS software. Implemented just over the 8 years now, Fiix has been truly integrated into our day to day activities with thousands of entries to show. The best part is we are utilizing this software daily in many areas of our responsibility, not just for the typical maintenance activities and spare parts/MRO etc. Areas such as environmental/energy/capital/DT/audits/corrective actions/chnage management, and pretty much everything in-between. One last note, although rarely ever used I have to atleast point out the few times we have had to contact our customer representative at Fiix it has always been a very positive, professional and hassle free experience. Thanks, Amy L! **What do you dislike about Fiix CMMS?** Hard to find something I dislike about Fiix, some small dislikes may be the format of the mobile app when entering a new W.O., the person putting in W.O. fills in the summary of issue field most times with what they want done, not the reason why they are doing it. Like I said nothing major. **What problems is Fiix CMMS solving and how is that benefiting you?** There is so many to speak of especially since we are using this system not only for Maintenance items, we are using it for Health and Safety Management, Environmental Management, Capital, Major Uptime Concerns, Root Cause and Corrective Actions, 5S, spare parts, inspections etc. It allows a standard and structured containment for each entry and by section, great for business planning, OFI's, audit purposes and so much more. **Official Response from Fiona Au:** > Hi Paul, thank you for sharing a detailed review! We're delighted to hear that Fiix CMMS has been instrumental in solving a wide range of challenges for your team, from maintenance to health and safety management, environmental management, and more. It's great to hear that Fiix has provided structured containment and valuable insights for your business planning and audit purposes. We appreciate your feedback on the mobile app, we're working hard to continuously improve this feature for users such as yourself. Once again, thank you for sharing your experience with us! ### 19. Best CMMS I've used so far **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle G. | HVAC Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Fiix CMMS?** Fiix makes it easy to include important details for work orders. Things like photos, relevant parts needed for the machine, specific task lists for the machine, etc. The program has a lot of useful features that help technicians communicate as they work on the same work orders together. Also being very easy to use on a phone or tablet is a huge plus. **What do you dislike about Fiix CMMS?** The only recommendations I would make to the program is if it could auto populate the date and technicians name when entering notes and time onto a work order. **What problems is Fiix CMMS solving and how is that benefiting you?** Being able to take the app mobile on your phone or a tablet is reducing the time I need to return to the shop to get new work orders, and to add time and notes to work orders I am working on. **Official Response from Fiona Au:** > Hi Kyle, thank you for your review! We're happy to hear that you've been enjoying the robustness of our WO function and your team has been leveraging our mobile app well. Thank you for your recommendation on improving work orders and once again, we appreciate you sharing your thoughts. ### 20. Our Fiix CMMS went live as of today **Rating:** 5.0/5.0 stars **Reviewed by:** William N. | Regional Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Fiix CMMS?** The team is very supportive and helpful. The CMMS is easy to use. **What do you dislike about Fiix CMMS?** I haven't found anything that I dislike. **What problems is Fiix CMMS solving and how is that benefiting you?** Tracking our PMs and breakdown repairs ### 21. great maintenance software **Rating:** 5.0/5.0 stars **Reviewed by:** Fredderick M. | maintenance tech, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Fiix CMMS?** I like how it lays out the options and seemlessly moves to the next step with out having to many steps to follow **What do you dislike about Fiix CMMS?** fiix is good with me and my team we love it **What problems is Fiix CMMS solving and how is that benefiting you?** lets me know what the team before me had to work on much needed info **Official Response from Fiona Au:** > Hi Fredderick, thank you for sharing your thoughts about Fiix CMMS! We're glad to hear you are finding Fiix CMMS user-friendly and that your team is enjoying their experience. Once again, we appreciate your review. ### 22. Great Maintenance Software **Rating:** 4.0/5.0 stars **Reviewed by:** Darin S. | Maintenance Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Fiix CMMS?** I am able to schedule all of my PM"s, give due dates and assign them to users. I have all of my assets entered into the software and i can track downtime and see a history of completed PM's. **What do you dislike about Fiix CMMS?** I am not sure i have any dislikes. One downside is that all of my data of my assests, PM's and history are with another company and not stored on my Company files. **What problems is Fiix CMMS solving and how is that benefiting you?** With this software i am able to keep all of my Assets, PM's, Work orders, and Breakdown history in one place. We are able to have mutiple users right from our Millwrights up to our Mangers and everyone is able to view and use the software. **Official Response from Fiona Au:** > Hi Darin, thank you for your review! We're happy to hear that Fiix is helping you keep track and manage your PMs efficiently for your team. You can read more here on how to import data to your Fiix CMMS https://helpdesk.fiixsoftware.com/hc/en-us/articles/212108226-Data-import-overview or kindly reach out to support@fiixsoftware.com for any more questions you have. Once again, we appreciate you sharing your thoughts. ### 23. Great engagement with a Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2025 **What do you like best about Fiix CMMS?** I loved how easy it was to network with fellow users! all the way from the most experienced, to ones like me that are just getting started. There was an abundance of information being shared as well as fresh ideas and helpful experiences. The Fiix team was great at ensuring the ease of integration with helpful insights from Charles Rodgers about change management. I can't wait to get more of our staff involved with this software and reap the benefits as a company with the analytics tool, utilizing it everyday knowing how great the customer support is, I'll never go back to previous software **What do you dislike about Fiix CMMS?** I like the operator portal that is in the works, I'd like to see more of a "pre-shift" function, something that the operator can fill out as a equipment check list before starting operation ensuring that information stays with the asset. Not much negative to say about the software at all! **What problems is Fiix CMMS solving and how is that benefiting you?** I love the copilot feature; this will make it easier as trainees come up and can learn from previous experienced employees that have retired. This is a great way to maintain knowledge at our plant. ### 24. Fiix goes live at Seaspan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Shipbuilding | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2024 **What do you like best about Fiix CMMS?** Great flexibility in being able to meet our requirements. The functionality of Scheduled Maintenance and Work Orders meets our needs. The ability to add custom fields is of great help. Fiix Mobile is easy to use for our Mechanics and Electricians. Our go-live implementation went very well. Craig as our trainer and support specialist was top-notch. **What do you dislike about Fiix CMMS?** We are going through the changing of our assigned CSMs. We hope to build a great working relationship with Fiix and hope to have a great CSM that will work with us in the years to come. As to the Fiix application, there are a number of capabilities that are lacking. We have communicated this to be added as a new feature. Hoping we get these implemented by your Product Development team. **What problems is Fiix CMMS solving and how is that benefiting you?** Improve the business process of our in-storage maintenance. From the planning to the distribution of WOs, to the WO being assigned, worked on and closed. This will help our supervisors, mechanics, and electricians do their work effectively with proper tracking. **Official Response from Fiona Au:** > Hi there, thank you for your thoughtful review! We are glad that you are leveraging the SM and WO functions well and your team is enjoying the mobile app. We appreciate your patience in working with a new CSM and your feedback on future product upgrades. Once again, we appreciate you sharing your feedback. ### 25. Best maintenance program I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie M. | Millwright, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Fiix CMMS?** I like that indiviual SM's can be directly assigned to specific members on my team. **What do you dislike about Fiix CMMS?** Something I would like to see is a photolog available to individual assests **What problems is Fiix CMMS solving and how is that benefiting you?** Its keeping track of our pm schedual, and insuring pms are geting done on time. Its also allowing us to trend data and start moving to preventative vs reactive maintenance. **Official Response from Fiona Au:** > Hi Jamie, thank you for sharing your Fiix experience and we're glad to hear that you're able to schedule PMs easily with your team. We're constantly improving Fiix for our users so we appreciate your feedback on asset photos. Once again, thank you for your review. ### 26. FIIX Really streamlined our struggling Maintenance department! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Fiix CMMS?** What I like best was how easily we were able to integrate to FIIX and begin using it Immediatly with near zero hichups... Our maintenance department is MUCH more organized now and a lot more gets accomplished! Our employees are able to track the progress of their Work Request. Paperless so there is less waste. This is light years ahead of what we were doing previously. **What do you dislike about Fiix CMMS?** Nothing!! It works great! Very easy to use! **What problems is Fiix CMMS solving and how is that benefiting you?** Keeps everyone up to date on exactly what is going on with all maintenance items and how much we have invested into a particular piece of equipment so we can determine more easily if we're better off to buy new instead. **Official Response from Fiona Au:** > Hi Jason, thank you for your thoughtful review! We're happy to hear that Fiix has been able to enhance your team's maintenance strategy and made things run more smoothly overall; that is what we're here for after all. Once again, we appreciate you taking the time to share your experience. ### 27. Excellent access **Rating:** 5.0/5.0 stars **Reviewed by:** Juan P. | Maintenance level one, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2025 **What do you like best about Fiix CMMS?** The best CMMS this is amazing I use every single day **What do you dislike about Fiix CMMS?** Everything is easy to do easy to put all the parts in the system **What problems is Fiix CMMS solving and how is that benefiting you?** The benefits I have on this application. Everything is easy to find all the parts. ### 28. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Paul C. | Maintenance Technician IV, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Fiix CMMS?** Fixx I a very convenient management system. I really like how the monthly PM's show up automatically. **What do you dislike about Fiix CMMS?** I don't like putting all the supplies in the program. **What problems is Fiix CMMS solving and how is that benefiting you?** Keeping track of work orders. **Official Response from Fiona Au:** > Hi Paul, thanks for sharing your review of Fiix CMMS. We're pleased to hear it's been helping you manage your PMs and WOs more efficiently. If you are still experiencing issues with data importing, please connect with our technical support team support@fiixsoftware.com on resources and we'll be happy to help. Once again, we appreciate your feedback. ### 29. FIIX Training **Rating:** 4.5/5.0 stars **Reviewed by:** Brian K. | MRO Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Fiix CMMS?** The training was top notch. Work order and asset tracking will provide great data to determine what equipment will need replaced. **What do you dislike about Fiix CMMS?** The integration with our ERP system was longer than anticipated. **What problems is Fiix CMMS solving and how is that benefiting you?** Work order tracking **Official Response from Fiona Au:** > Hi Brian, thank you for providing your thoughts about Fiix CMMS! We're glad to hear that you and your team are benefitting from work order and asset tracking and we appreciate the feedback on integration timelines. Once again, thank you for your review. ### 30. Using the Fixx application is very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Fiix CMMS?** How user friendly it is and how you can log in and upload new workorders. **What do you dislike about Fiix CMMS?** So far there have not been any downsides to the program **What problems is Fiix CMMS solving and how is that benefiting you?** keeping inventory and also predictive maintenance schedules ### 31. it has become easier and easier to use and i like it **Rating:** 4.5/5.0 stars **Reviewed by:** Jose J. | Mechanic, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Fiix CMMS?** being able to look at past work orders and seeing the parts used by other mechanics. **What do you dislike about Fiix CMMS?** I honestly have anything negitive to say, im still learning to use it **What problems is Fiix CMMS solving and how is that benefiting you?** im still pretty new at using this and learning it, however getting more familair with it has made it easier to finding parts and seeing what is in stock , as well as requesting and completing work orders. **Official Response from Fiona Au:** > Hi Jose, thanks for your review! We're glad to hear you're finding value in the WOs module. We look forward to you getting more used to Fiix and unlocking all the features and value from it. Feel free to visit our Help Center https://helpdesk.fiixsoftware.com/hc/en-us for helpful articles and release notes, join our community https://community.fiixsoftware.com to get exclusive content and peer to peer support in our Q&A forum, and our Learning Center https://fiixsoftware.learnupon.com/users/sign_in?next=%2Fdashboard has several courses to enhance your Fiix knowledge. Once again, we appreciate you sharing your thoughts. ### 32. Fast and Clear Tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael Duarte F. | Engineering and Manufacturing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2025 **What do you like best about Fiix CMMS?** Simple, powerfully, friendly. Schedule tool for preventive maintence is very helpfull. **What do you dislike about Fiix CMMS?** Feed back for who ask for the maintence, thw sw dont have a very good follow up **What problems is Fiix CMMS solving and how is that benefiting you?** Management of all maintence **Official Response from Fiona Au:** > Hi Rafael, thanks for your review on Fiix CMMS. We're pleased to hear that you're getting a lot of value out of the preventive maintenance features and it's helping you manage your maintenance efficiently. Once again, we appreciate your feedback. ### 33. Overview of Fiix **Rating:** 4.5/5.0 stars **Reviewed by:** Seema K. | Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Fiix CMMS?** I can have app on my phone to make it easier to put entries in for calls made by my techs in real time. **What do you dislike about Fiix CMMS?** The desktop version is sometimes a bit confusing to navigate. **What problems is Fiix CMMS solving and how is that benefiting you?** Helping Engineers see real time reactive calls to production lines when we are not in office. Understand what root cause was to product failing at the line. **Official Response from Fiona Au:** > Hi Seema, thank you for your review! We're glad to hear that the mobile app has made things more fast and efficient for your team and maintenance strategy. Once again, we appreciate you sharing your thoughts. ### 34. The program is easy to work with and very comprehensive and intuitive. **Rating:** 5.0/5.0 stars **Reviewed by:** Jose Manuel A. | Responsable de Producción, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Fiix CMMS?** How easy it is to handle and that you have all the documentation and photos of the machines on the same mobile. **What do you dislike about Fiix CMMS?** There is still room for improvement in the language, it is in Spanish but translated. **What problems is Fiix CMMS solving and how is that benefiting you?** Improve translations into Spanish **Official Response from Fiona Au:** > Hi Jose, thank you for your review. We're glad that you find Fiix CMMS user friendly and are benefiting from our mobile app. Once again, thank you for sharing your thoughts. ### 35. My experience with Fiix has provided such a great experience to Coordinate all kinds of operations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Fiix CMMS?** The most helpful feature I can find in Fiix is the Planned Maintenance feature. An upside to this is that WO's can be programmed to automatically go out at a certain time in certain days. Customer Support is very helpful and they provide good tips and resources. I would also say that this app is fairly easy to use and learn how to navigate, it takes practice for sure. **What do you dislike about Fiix CMMS?** The downside to Fiix is trying to find a WO (in any status) in a timely manner. Usually I click on "Open WO's" but it will not include all status available. It takes an extra step and extra time to get there. **What problems is Fiix CMMS solving and how is that benefiting you?** Organization problems when it comes to the Assets. Also the Planned Maintenance feature is extremely helpful. And the general settings on the WO requests are very helpful, it has essential information. Additionally, I am learning more and more about the funtion to connect Fiix CMMS to Coupa for Purchase Order requests. ### 36. convenience tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ritesh Raj S. | Engineering Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2024 **What do you like best about Fiix CMMS?** Creating the work orders with ease. Also, the time taken by each of the labors can be easily submitted through it. Also, it can be used multiple times and can be an easy tool for the new user. **What do you dislike about Fiix CMMS?** Most of the features are good but still, one thing that I do not like about is that it keeps logging out in very small interval of time. **What problems is Fiix CMMS solving and how is that benefiting you?** It becomes easy to identify the issue by looking out from the work order numbers as it can be found in the summary of the issue. While creating the work orders it asks for the summary of the issue and that can again be beneficial for the other employee if they are solving the issue. **Official Response from Fiona Au:** > Hi Ritesh, we're glad that you've found Fiix user friendly and are taking advantage of the WO features for your team's maintenance program. As for your session time out, you can read here to learn how to customize that if you're on v6: https://helpdesk.fiixsoftware.com/hc/en-us/articles/21645197650580-Set-session-timeout-v6 Once again, we appreciate your review. ### 37. Efficient Maintenance Management through FIIX **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos F. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Fiix CMMS?** FIIX is very easy to use and facilitates the management of our entire maintenance processes and systems. It provides the flexibility to track and maintain all your maintenance processes and actions and it also provides an effective way of tracking our maintenance spares inventory and tooling. The app makes is very functional and can be used anywhere in the plant, which helps our work order creation and closure process and documentation (photos, videos, etc.). We also have a great selection of reports that help us keep track of our maintenance tech productivity and internal metrics. **What do you dislike about Fiix CMMS?** The least help part of FIIX is the limitations of the app. It is very easy to use the app, but isn't as versatile as the web based applications because of the work flow to create and close work orders. It also is a little complicated for the technicians to navigate through the work orders and complete some of the tasks properly. They also have a hard time maximizing the data and information inputs. **What problems is Fiix CMMS solving and how is that benefiting you?** It helps us stay ahead with spares inventory management and OEM and company recommended maintenance on all our machines to minimize down time. ### 38. Fiix CMMS has assisted our team in streamlining our day to day operation. **Rating:** 4.5/5.0 stars **Reviewed by:** Bret J. | Building Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Fiix CMMS?** The ability for unllimited amount of users to make requests via the Request Portal has allowed multiple departments direct access to our maintenance team. **What do you dislike about Fiix CMMS?** Some of the options on email notifications are lacking. **What problems is Fiix CMMS solving and how is that benefiting you?** Prior to the introduction of Fiix CMMS. we used an outdated process of paper maintenance requests which resulted in our staff wasting time walking to and from the administration area to get requests. Now, our team uses the Fiix CMMS mobile app to view and respond to requests in a timely manner. **Official Response from Fiona Au:** > Hi Bret, thank you for sharing your review! We're happy to hear that Fiix has been able to funnel and collect requests from multiple departments to streamline work for your maintenance team and that the mobile app has helped make things more efficient. Once again, we appreciate you sharing your thoughts. ### 39. Informative, easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Paresh P. | Maintenance Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2025 **What do you like best about Fiix CMMS?** Very informative, easy to use. Help to have less downtime **What do you dislike about Fiix CMMS?** Nothing, still in initial phase and learning **What problems is Fiix CMMS solving and how is that benefiting you?** Tracking asset, managing PMs **Official Response from Fiona Au:** > Hi Paresh, thanks for your review on Fiix CMMS. It's great to hear you've been finding Fiix CMMS user friendly and helpful in tracking your assets and managing your PMs. Once again, we appreciate your feedback. ### 40. Maintenance Planning **Rating:** 5.0/5.0 stars **Reviewed by:** Colton C. | Fleet Maintenance Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Fiix CMMS?** Utilizing API feeds into fiix to set up triggers to generate work orders for scheduled maintenance **What do you dislike about Fiix CMMS?** Having to dive into many pages for 1 particular asset, Sometimes loading can take longer than expected. **What problems is Fiix CMMS solving and how is that benefiting you?** Helps me schedule maintenance for 300+ assets. Really reliable in being automated with triggers scheduled **Official Response from Fiona Au:** > Hi Colton, thank you for sharing your review! We're glad you've been able to leverage API to reliably set up triggers for scheduled maintenance WOs. Once again, we appreciate you sharing your thoughts. ### 41. Easy Transition to Cloud based Work Orders **Rating:** 4.0/5.0 stars **Reviewed by:** Cris R. | Maintenance & IT supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Fiix CMMS?** It was easy to implement especially coming from Excel worksheets, before selecting any CMMS i was able to implement all work orders to be written down in an excel sheet per week. As far as adding equipment to Fixx its pretty simple and straight forward. **What do you dislike about Fiix CMMS?** The part that I have never liked is the inventory module, to me it seems clunky and should be simpler to use and implement. **What problems is Fiix CMMS solving and how is that benefiting you?** Having a live view of work orders as they are being worked on, having the ability to schedule PMs ahead of time, and automatically assigning the work order to the correct personnel. ### 42. The format is intuitive and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Audie M. | Controls & Mechatronics, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Fiix CMMS?** Helpful for tracking projects, employee accountability and providing detailed metrics. The app is helpful for on the go work order creation and even better that it works regardless if it's connected to the internet **What do you dislike about Fiix CMMS?** It would be nice if there was a way for an employee to clock into a given task to track hours spent per task. **What problems is Fiix CMMS solving and how is that benefiting you?** Providing a landscape to create and track assets, assigning work tasks and metrics **Official Response from Fiona Au:** > Hi Audie, thank you for your review. We're glad to hear that Fiix has helped you keep track of projects, analyze metrics and be able to take your work on the go with mobile to create work orders and more. For logging time spent on a task, you can visit this help centre article for instructions: https://helpdesk.fiixsoftware.com/hc/en-us/articles/9622153831572-Log-work-on-a-task-v6 If you are still having trouble, please reach out to support@fiixsoftware.com and we'll be happy to help. ### 43. I manage the engineering department and use of fiix software **Rating:** 4.0/5.0 stars **Reviewed by:** Gareth T. | Engineering manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Fiix CMMS?** It has everything needed in one place. We have the system set up and it allows us to pull reports or view manuals from machines **What do you dislike about Fiix CMMS?** The asset offline/online feature is quite cumbersome when using it to record downtime of machinery. We do it differently using the priority field in a works order **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix allows us to identify reoccurring issues, as well as providing a large database of historical breakdowns and resolutions **Official Response from Fiona Au:** > Hi Gareth, thank you for sharing your thoughts about Fiix! We're glad that Fiix has become a one-stop shop for your maintenance needs and has helped with your reporting and keeps track of your asset history in detail. Once again, we appreciate your review. ### 44. Great Work Order and Asset Program **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Fiix CMMS?** Work Orders: The tracking detail on work orders is fantastic. Right from the work order you can jump straight to the asset, have full parts breakdown built in, track costs per asset, upload pictures pertaining to the work performed, and so much more. Assets: Has a complete tracking of all assets, whether they are online or offline, costs associated to each one, parts breakdowns with vendor detail on where to get the part, how many work orders have been created against the asset, and so much more. The tracking capability for the assets is second to none! Dashboard: There is a fully customizable dashboard which shows all relevant data to myself. I track backlogged work orders, the assets I look after and which are currently offline and online, which high risk assets are in emergency repair, etc. As soon as I login, I am seeing anything important that needs attention right away, without having to dig for it. As a technician, these are the main areas of the program I use, but there is so much more the program offers depending on which data you are wanting to track. The training provided was great, I was able to follow along with the instructor through a zoom meeting and he shared his screen. We went through the parts of the application that was applicable to me. **What do you dislike about Fiix CMMS?** I wish I could customize the dashboard a little more, and be able to leave gaps between widgets to make it more intuitive and quick to see the relevant information I am after. I could have a grouping of widgets for current work order statuses and emergencies, a gap between, then another group of widgets showing all my assets and which are currently online and offline, etc. **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix is making work order and asset management for myself a whole lot easier. Right from the dashboard I can see relevent information that I need to know as soon as I start my day. It has made starting my day picking the important work a lot faster and more efficient. ### 45. I love the app and it's abilities more and more each day. **Rating:** 5.0/5.0 stars **Reviewed by:** Charles D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Fiix CMMS?** Fiix works great! The program has everything you need to manage your maintenance parts inventory. We have had it for over a year, and I am still learning about what it can do for us daily. You can track where your inventory is used and how often it is used there. The ability to monitor your assets and how often they are down is fantastic. Fiix also allows you to attach a list of parts that is used on each asset (machine) to that asset (machine), so if the need were there you could implement a kitting program for PM's. Beyond all of it's capabilities, the never ending means of support is great. You can also chat within the Fiix community with other users and chew on some things that they may be able to help you with. **What do you dislike about Fiix CMMS?** I think the inventory cycle count program needs help. How our inventory is located numerically in the system interferes with the systems ability to give us what we desire. With that being said, it is still a very useful tool within our facility. As i mentioned earlier, the Fiix system is still rather new here, so it may be something we need to work out on our end. **What problems is Fiix CMMS solving and how is that benefiting you?** Fiix has solved all of our issues with asset management. Tracking where our inventory goes and how often will allow us better to monitor the item or items and the machine itself. Being able to easily track where parts are being applied is such a great tool. This feature will allow a company to monitor usuage per item or asset. Being able to visibly see each asstets parts usage can alert the company that maybe theres more of a problem with that asset other than needing a part change. We havent even scratched the surface of what Fiix is capable of. **Official Response from Fiona Au:** > Hi Charles, we appreciate you sharing your experience with Fiix. It's great to see that you've benefitted from our inventory tracking and asset monitoring functions to improve your overall maintenace management. I have forwarded your comments about the inventory cycle count program to our product team - if you are experiencing regular issues, please reach out to your designated customer success manager for assistance. If you're unsure of who your CSM is, please contact support@fiixsoftware.com and we can help you from there. Once again, thank you for your review. ### 46. FIIX a great solution to tackle multiple maintenance issues for your business **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** I like that it comes as a complete package that meshes your work orders, asset inventory, preventive maintenance, parts tracking, and reporting all into one platform. Your not bouncing between 4 different softwares you get one complete package. The customization is my favorite aspect. You have all the control to make this product what you want it to be! **What do you dislike about Fiix CMMS?** I do not have any dislikes the software is constantly improving and they listen to feed back. Every feature that waws not there when we purchased is there now. Couldn't ask for more. If I could say in the future what we would wish for I would say geo tracking for asset items would be an amazing feature to have but I can definately see that is hard to do without adding equipment. **What problems is Fiix CMMS solving and how is that benefiting you?** FIIX has given our campus the ability to set preventive maintenance schedules and track documentation of service on the assets that we maintain. FIIX has also given us the ability to have metrics and performance on the work performed and given us metrics on how much work is performed and what our turn over looks like as far as time to completion. We are also able to use it as a tool for training when performing maintenance tasks so that all preventive maintenance that is performed is uniform among technicians. ### 47. It was very good **Rating:** 4.5/5.0 stars **Reviewed by:** jason B. | Maintenance Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Fiix CMMS?** ease of use and functionality and the integration was smooth. Information is readily available and at your fingertips.The app is a great tool for finding parts and assets while out on the plant floor. Service requests are easy to make and adding pictures to assets and parts is a great tool in finding what you need. The implementation team was awesome and helped with all and any issues we had. **What do you dislike about Fiix CMMS?** The ability to not be able to add multiple BOMS when adding parts. **What problems is Fiix CMMS solving and how is that benefiting you?** The software is alot more user friendly than our past program, and its a All in one programs that saves us from using multiple programs. Hopefully soon we plan on utilizing the AI features helps mitigating the daily use of the program ### 48. Take your Maintenance team to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Industrial Controls Electrician, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Fiix CMMS?** Having the ability as a user/technician to review previous notes or see the work history on a piece of equipment is an asset. It takes some of the guesswork out of locating an issue and reduces troubleshooting time. It also helps identify repeat problems or failures allowing your maintenance team to zero in and eliminate recurring issues. As an administrator tracking issues and downtime is essential for managing the department. The ability to schedule maintenance; assign to tasks to specific technicians and know in advance what parts, filters, seals etc. are required is huge. Fiix also allows inventory control for maintenance stores and parts can be tied to a specific machine or process. **What do you dislike about Fiix CMMS?** Some of the tools need further development to make them more flexible for certain tasks or equipment. **What problems is Fiix CMMS solving and how is that benefiting you?** With Fiix you can track downtime and maintenance costs and use that data to determine if a machine upgrade, or replacement is in order. It also provides data to target problem areas or components allowing you to schedule downtime when its most practical, not after its failed halting production. We have also used it to identify less experienced technicians and provide them with additional support and training to make the team operate more effectively. ### 49. Easy work. **Rating:** 5.0/5.0 stars **Reviewed by:** Luis C. | Engineer Maintenance Jr., Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Fiix CMMS?** The form of make Work Orders, the information you can register in the WO and the metrics of the WO. **What do you dislike about Fiix CMMS?** Until now none. It´s currently functional for me **What problems is Fiix CMMS solving and how is that benefiting you?** The metrics of the WO. **Official Response from Fiona Au:** > Hi Luis, It's great to hear that Fiix CMMS is meeting your needs and providing valuable metrics for work orders. We appreciate your feedback and are here to support you if you have any future requirements or suggestions for improvement. Once again, thank you for your review. ### 50. Under promised, over achieved! **Rating:** 5.0/5.0 stars **Reviewed by:** Cliff M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Fiix CMMS?** The software’s ease of use and excellent customer support allowed our business to flawlessly replace a legacy CMMS that added little to no value to our maintenance operating system. FiiX analytics and an array of customizable dashboards have helped our maintenance team shift focus toward planned and predictive maintenance. Machine operators can now perform and track autonomous maintenance tasks as first lime TPM, allowing our TPM maintenance crews to focus on the work orders that require trade skills to complete. Our next phase will be to roll out FiiX Asset Predictor, which will help sustain our OEE and availability KPIs, helping us reach our potential business output. **What do you dislike about Fiix CMMS?** Nothing from a functional use or support as both have been excellent. **What problems is Fiix CMMS solving and how is that benefiting you?** As our business shifts toward Digital manufacturing FiiX will allow us to harvest the edge data from machines to give us a predictive model of business performance and risk mitigation. ## Fiix CMMS Discussions - [What do you consider when assesing a CMMS? Does all your staff roles participate in the assessment?](https://www.g2.com/discussions/what-do-you-consider-when-assesing-a-cmms-does-all-your-staff-roles-participate-in-the-assessment) - 2 comments, 1 upvote - [Is it possible to expand the "completed by" user for all persons part of the work order completion?](https://www.g2.com/discussions/is-it-possible-to-expand-the-completed-by-user-for-all-persons-part-of-the-work-order-completion) - 1 comment, 1 upvote - [Does this software support e-signature?](https://www.g2.com/discussions/31960-does-this-software-support-e-signature) - 2 comments, 1 upvote - [What is Fiix used for?](https://www.g2.com/discussions/what-is-fiix-used-for) - 1 comment - [View Fiix CMMS pricing details and edition comparison](https://www.g2.com/products/fiix-cmms/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A56%3A29+-0500&secure%5Bsession_id%5D=2477e40d-6037-4b0a-a278-e229f8894868&secure%5Btoken%5D=182b960b0f45e9a1f6bee6a943a827b0dd5feeefa5f544788134dfa2078cf22d&format=llm_user) ## Fiix CMMS Integrations - [MOBI](https://www.g2.com/products/mobi2go-ltd-mobi/reviews) ## Fiix CMMS Features **Monitoring** - Use - Reliability - Risk **Asset Definition** - Asset Register - Relationships - Costs - Types **Condition Monitoring** - Predictive Inspection - Monitoring - Condition-Based Maintenance - Asset Types - IoT Monitoring **Analytics** - Dashboards - Performance - Forecasting **Asset Tracking** - Location - Status - History **Detection & Identification** - Failure Detection - Source Identification - Proactive Alerts **Inventory** - Locations - Spare Parts - Valuation **Analysis & Insights** - Root Cause - Recommendations - Systemic Risks **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Predictive Maintenance** - Natural Language Interaction **Maintenance** - Inspections - Planning - Predictive - Corrective - Unplanned - Optimization **Field Service ** - Planning - Tracking **Monitoring** - Use - Reliability - Risk **Analytics** - Dashboards - Performance - Forecasting **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Vendor Management - Reporting & Dashboards **Integration** - ERP - Accounting **Agentic AI - Enterprise Asset Management (EAM)** - Cross-system Integration ## Top Fiix CMMS Alternatives - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (680 reviews) - [eMaint](https://www.g2.com/products/emaint/reviews) - 4.4/5.0 (286 reviews) - [Fracttal One](https://www.g2.com/products/fracttal-one/reviews) - 4.6/5.0 (534 reviews)