# Fielo Reviews
**Vendor:** Fielo  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 29
## About Fielo
Software that helps brands digitally work with their partners, engage consumers, and motivate their own employees. Whether you are rewarding consumers for their purchase frequency, or incentivizing channel partners to learn about your products and sell, or enabling your agents/resellers/dealers/partners to execute co-branded marketing campaigns, Fielo gives you the tools and analytical insights to easily design, manage, and scale. For Salesforce customers, Fielo is the #1 App for Loyalty and Incentive Management. Head to https://www.fielo.com/fielo-salesforce to find out why Fielo is the preferred choice. If you would like to talk then please let us know at https://www.fielo.com/contact\_us




## Fielo Reviews
  ### 1. Great Service, Customer Success & Implementation teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karin O. | Globarl Head of Customer Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Fielo?**

The Fielo team have been brilliant since starting our journey with them. They truly care about understanding and delivering our requirements. We use Fielo to support our customer advocacy program both from a front-end and back-end perspective and it allows us to create different types of activity engagement for them. If you know Salesforce, then Fielo is very easy to use and is configurable to how you want it to be. There's loads more we can do with it! Also, I like that it's native to Salesforce as that's our source of truth. Big shout out to Sergio for all his support during and post-implementation. Latest version of the platform is great, love the UI and I look forward to further improvements!
Having Fielo allowed us to source 400+ online reviews, many case studies and lots more. It's very powerful to support everything advocacy related.

**What do you dislike about Fielo?**

I would say building new incentives (for front & back end) can be time-consuming but perhaps that will speed up with more practice.

**What problems is Fielo solving and how is that benefiting you?**

Supporting loyalty and advocacy management primarily. It's given us a program to incentivise our customers to take part in advocacy and reward them when doing so, while also creating an engaging front-end experience that is connected and accessible via our own product (through SSO) meaning no additional login and a seamless experience for our customers. It helps us engage and nurture our Champions and has incenvitvised them to write over 400 online reviews, create several new case studies, and more!

  ### 2. Fielo, a great tool to help us in our services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paulo T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Fielo?**

Fielo is a game-changer when it comes to building and managing loyalty programs. Its robust package offers a wide range of features that helps us create personalized and engaging loyalty initiatives. With Fielo, we can easily track and reward customer behavior, leading to increased customer satisfaction and loyalty. It's a powerful tool that makes a real difference in driving customer engagement and maximizing program effectiveness.

**What do you dislike about Fielo?**

Fielo is powerful and helps me a lot in the settings, allowing multiple selections of criteria, but this ends up making it difficult when changing rules when we have a complex configuration, as it causes excessive work

**What problems is Fielo solving and how is that benefiting you?**

has developed a powerful engine to allow configuring and automating a loyalty program, it does this in a way that allows us to gain performance in the development and configurations of campaigns allowing the creation of new incentives without the need for the development team, making me able to have more scale and better meet the deadlines and expectations of our customers

  ### 3. Learning Management and Gamification based of Fielo [PMI use case]

**Rating:** 5.0/5.0 stars

**Reviewed by:** Inessa T. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Fielo?**

- ongoing support of Fielo consultants; 
- consumer centricity of Fielo consultants; 
- Fielo as a native SFDC application;
- eLearning capabilities like course, modules dependencies, module feedback, and categorization of educational courses, well-developed knowledge check options. 
- various types of eLearning content; 
- incentivization options of different activities; 
- detailed product documentation.

**What do you dislike about Fielo?**

- UI/UX of widgets for fronted users; 
- complex configuration of incentivization and leaderboards ranking; 
- lack of SCORM content type in eLearning component; 
- lack of NPS functionality for users of eLearning component.

**What problems is Fielo solving and how is that benefiting you?**

Fielo, as a learning and gamification solution, helps us:
- build awareness about products, systems and loyalty programs across in Indirect Retail Channel at multiple markets; 
- increase engagement with other implemented capabilities, like tasking in "Consumer Goods'; 
- gamify learning with points, badges and leaderboard rankings; 
- manage long-term and short-term loyalty programs at multiple markets.

  ### 4. Fielo Product Review - engagement with Google Cloud Business Platform (Partner)

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ivy S. | Business system analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Fielo?**

Fielo has great customer support. The engaged team was very responsive and responsible.

**What do you dislike about Fielo?**

1. Fielo could improve on the interface configuration. Our product intention is to hand the incentive configuration completely over to business. However, the current interface design would require a decent amount of user trainings. Another challenge is the testings part. Without decent amount of testing in lower environment, we are hesitated to hand over the production configurations to business. 
2. Our system still requires a lot of salesforce customization to feed the data into fielo. Also the huge amount of fielo rules were causing optimization issue - we have to breakdown and simplify the rules as much as possible to avoid causing system failure. Fielo could improve on the product flexibility and scalability.

**What problems is Fielo solving and how is that benefiting you?**

Our system utilizes Fielo as the rule configuration and calculation engine to calculate partner rebates, primarily relying on the capability that allows program enrollment (segments) and rule configuration based on any SFDC custom objects.

  ### 5. Great platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Fielo?**

Fielo allows our business to design incentive rules and rewards that help us meet our business goals.  Being a Salesforce native solution, Fielo has given our reps visibility as well as the ability to influence their customer behaviours. Additionally, Fielo provides our customers access to their member status and activities and allows them to redeem their point credits at their leisure via our Experience Cloud portal. The ongoing quarterly review process driven by Fielo is also a useful tool to optimise our program.

**What do you dislike about Fielo?**

Lack of local support team - Our business is located in Australia, and so we have experienced some challenges where support is required due to the time difference with Brazil.

**What problems is Fielo solving and how is that benefiting you?**

Fielo helps us to provide additional value to our customers by rewarding loyalty and engagement with our brands. Ultimately, Fielo provides the link between our various sales & education initiatives and is helping us to increase brand awareness,  penetration, and order frequency.

  ### 6. Fielo at International Tobacco Company as a B2B solution for all retailers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Angelo G. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Fielo?**

Fielo capabilities actively supported the Tobacco company to meet all main requirements thanks to the ease of setting up all e-learning and incentivization activities to then benefit from their Field force. The main boost is the close collaboration between the FIELO product team and the Client to discuss any possible enhancements to then be part of the FIELO development roadmap.

**What do you dislike about Fielo?**

A possible next improvement might be to manage the product in a more client-oriented way by providing a set of out-of-the-box (OOTB) configurations, such as different user profiles. This will surely help clients manage their profile access to FIELO easily and reduce the risk of regression issues during the installation of new FIELO releases.

**What problems is Fielo solving and how is that benefiting you?**

Fielo has consistently provided excellent support in resolving all the blocking issues we have encountered so far. As of today, the FIELO product is stable and there are no major critical issues. The main benefit is gaining confidence from the front-end users that FIELO is the right tool for managing their daily work activities in the field.

  ### 7. Fielo is a powerful loyalty engine natively on Salesforce Sales & Service Cloud

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Fielo?**

- Fielo offers the best fit for Salesforce eco-system since this loyalty engine is natively on Salesforce
- Configuration options are considered very simple
- Fielo team provides great services (they are mostly in different timezones to us but will make themselves available)

**What do you dislike about Fielo?**

- Fielo may be restricted to some of the more classic types of loyalty programmes and not as innovative as other newer loyalty products in the market.
- Certain setup requires Salesforce Admin to perform the configuration, and business users are not permitted to make the changes.

**What problems is Fielo solving and how is that benefiting you?**

Fielo offers our company's retail brands a full scale loyalty program and currently it is serving its purpose. Our marketing team can also perform promotional activities and come up with a promotional calendar and things are working pretty well!

  ### 8. FIELO, the ultimate LMS solution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Soumen R. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Fielo?**

FIELO LMS is a great tool to connect with retailers, educate them about products and award them points for their efforts. The best thing about FIELO is it's continuously improving and enhancing!

**What do you dislike about Fielo?**

Every great tool has some downsides. FIELO team should be more careful during release to avoid impactful issues. Enhanced Reports can help analysts/admins to understand and help run the business smoothly.

**What problems is Fielo solving and how is that benefiting you?**

FIELO has solved so many issues for us over the past few years. One of them is the Leaderboard, which helped us massively improve retailer engagement. FIELO summer release came with some great widgets, and we are excited about them.

  ### 9. We are extremely pleased with the results and the support provided by the platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victor M. | Coordenador de Loyalty, Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2023

**What do you like best about Fielo?**

The ease of integration with our company's sales system, Salesforce, and the countless possibilities for customizing the product are noteworthy. The prices were fair and appealing.

**What do you dislike about Fielo?**

So far, there is nothing to declare. The features and functionality of the tool have exceeded our needs exceptionally well. I don't see any possibilities for improvement in the tool.

**What problems is Fielo solving and how is that benefiting you?**

Fielo has contributed to our company by providing a functional system that meets a wide range of strategic and operational needs.The performance of our loyalty area has significantly improved with the assistance of the tool.

  ### 10. Loyalty Management via FIELO

**Rating:** 4.0/5.0 stars

**Reviewed by:** Igor B. | Project Manager (IS Commercial Systems), Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Fielo?**

1)  easy plug-in to Salesforce.com, similar interface, easy access to already available data sets, familiar ways to operate with data management and reporting
2) variety of low code options to configure use cases for trade partners loyalty management
3) basic but still sufficient features around learning management features within the same package

**What do you dislike about Fielo?**

1) Unacceptable UI/UX for mobile devices in the past - now it is a different product with promising results after initial testing. However, re-onboarding of existing users will be required
2) unclear roadmap for the product as such. There are valuable features; however, not clear what exact implementation and when exactly will appear
3) documentation is not always up-to-date

**What problems is Fielo solving and how is that benefiting you?**

low code allows to apply frequently changing business demands while using the same SFDC platform

  ### 11. Manages our Dealer Rebate program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2023

**What do you like best about Fielo?**

We use FIELO to administer a dealer loyalty program. It sorts through an array of data and track inventory / sale numbers as they relate to the program. When the accounts and information are properly set up by the sales team, the process works very well.

**What do you dislike about Fielo?**

The process requires all the paperwork from the field sales reps to be correct and up to date. If that doesnt' happen, there are many manual corrections that need to be made by the administrator and the data analysts, leading to weeks worth of manual correlations. If the sales team doesn't input their records correctly, it makes administering the program time-consuming and laborious.

**What problems is Fielo solving and how is that benefiting you?**

Rewarding businesses that sell our products with rebates / rewards.

  ### 12. Working with Fielo has been great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Fielo?**

Fielo's solution is very customizable to meet our various needs. We can create customized solutions that meet the requirements of our internal and external customers.

Their powerful package allows us to ramp up and down various programs very quickly without significant development efforts.

**What do you dislike about Fielo?**

Like many other managed packages in the Salesforce ecosystem, there are cases where we're unable to see all of the details of how the box works, so in some cases, we need to create additional workarounds for certain requirements when working with the Fielo platform.

**What problems is Fielo solving and how is that benefiting you?**

Fielo allows us to run a highly customizable incentive program that drives customer loyalty. It allows us to create personalized solutions for specific customers to incentivize particular behaviors when engaging with us.

  ### 13. Flexible loyalty program management software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Fielo?**

The flexibility of the software and integration capabilities. Also, being able to incorporate a front end solution within the organization has made it easy to enhance the UX. The software is easy to use, once trained, as a director and program manager covering multiple iterations, both domestically and potentially internationally.  The support is great and their discipline to QBR's is solid, which is important as a Program Director.

**What do you dislike about Fielo?**

Getting used to the software initially, understanding the capabilities and being able to leverage those capabilities are my biggest struggles, but that's more of time to practice and test on my end than the actual software itself.  The support from Fielo has been solid in both the onboarding, but also the continued support as we mature as a program.

**What problems is Fielo solving and how is that benefiting you?**

Customer segmentation, appropriate recognition and support (loyalty), execution of that support as well as differentiation of why our customers should choose us versus the competition. In the near future we'll also tap into promotion management, and engagement modeling.

  ### 14. A great CRM platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guzman V. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Fielo?**

Fielo is a complete CRM with all the necessary elements to customize, segment, incentive and reward your customers. All-in-one software with great capabilities.

**What do you dislike about Fielo?**

As an administrator, you need some time to get familiar with the platform UX. Especially if you dont have experience in Salesforce previously.

**What problems is Fielo solving and how is that benefiting you?**

Points and reward generation. Segmentation and customization of discounts and promotions. Database management. Synchronized communication platform.

  ### 15. Assessment Fielo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lais J. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 01, 2023

**What do you like best about Fielo?**

The portal offers us an uncomplicated experience in terms of reports generation.

**What do you dislike about Fielo?**

I believe the size of some files, which leads to a long waiting time; sometimes we even have to refresh the web page.

**What problems is Fielo solving and how is that benefiting you?**

Fielo allowed us to connect with the distributors’ dealers, resellers and service representatives. Consequently, it helped us strengthen and keep the company's relationship with its indirect resellers.

  ### 16. Is good but it have opportunity as better

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mauricio M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Fielo?**

I think of principal upside of Field is the Knowhow about loyalty business

**What do you dislike about Fielo?**

in my opinion their process of technology have opportunity as better

**What problems is Fielo solving and how is that benefiting you?**

Fielo help us manager the loyalty program whit us clientes

  ### 17. Great platform for Loyalty

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Fielo?**

Fielo greatly contributes to our business in accomplishing our desired objectives, as it enables us to manage our incentives and loyalty program more efficiently.

**What do you dislike about Fielo?**

Configuring promotions/rules with different SKUs may be challenging due to repetitve process.

**What problems is Fielo solving and how is that benefiting you?**

Fielo is helping us to boost sales, get to know our customers and drive loyalty & engagement.

  ### 18. Fielo review Aug 2023

**Rating:** 4.5/5.0 stars

**Reviewed by:** JULIO Q. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2023

**What do you like best about Fielo?**

Fielo is very friendly to use.   It is possible to configure all the loyalty program rules alone (with no IT involvement).    It is algo very complete.

**What do you dislike about Fielo?**

The infrastructure price, specially storage, is very expensive.

**What problems is Fielo solving and how is that benefiting you?**

Fielo is helping us to serve several clients with a Loyalty Program Mgmt service.

  ### 19. Easy Tracking and Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justine B. | Customer Advocacy Manager, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about Fielo?**

It's a great platform to manage our loyalty program, including the two variations and multiple segments. The reports are such a valuable tool for tracking KPIs. And the Fielo people are responsive and communicative.

**What do you dislike about Fielo?**

There are some limitations on customizing customer-facing pages, such as being unable to put promotions and rewards in a specific order.

**What problems is Fielo solving and how is that benefiting you?**

Fielo is helping us track and reward our loyal customers, leading to more customer engagement and retention. It allows me to easily pull together reports and KPIs to better manage our loyalty program.

  ### 20. Great option for any rewards or customer retention activity

**Rating:** 4.0/5.0 stars

**Reviewed by:** Claude Z. | Vice President, Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Fielo?**

The support is outstanding.  The team is available and very helpful.  The application fit our need to a 't' and we have been using it for the last 2 years.  Stable and reliability with great integration to our Salesforce environment

**What do you dislike about Fielo?**

Nothing that I can think of at this time. However we shall see as we are expanding our customer loyalty options, so we will see how Fielo accomodates that.

**What problems is Fielo solving and how is that benefiting you?**

Building 'stickyness' with our higher education users.  The program has proven successful with all universities who participated.

  ### 21. Fielo the right Loyalty Engine

**Rating:** 4.0/5.0 stars

**Reviewed by:** José  P. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Fielo?**

Being a Salesforce API is an outstanding feature from Fielo and the wide range of default structured solutions for loyalty programs.

**What do you dislike about Fielo?**

It takes specialized resources to develop tailormade process.
The frontend look and feel should be improved and/or allow an easier tailormade adoption

**What problems is Fielo solving and how is that benefiting you?**

It is the backend engine of the loyalty program

  ### 22. Rewards for Success

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jonathan S. | Snr Manager Salesforce Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Fielo?**

I love how it's built on Salesforce so that we can use it in our Salesforce Experience site to reward our customers for desired behavior.

**What do you dislike about Fielo?**

The innovation level of the application is somewhat slow.

**What problems is Fielo solving and how is that benefiting you?**

It is helping provide a structured reward program for our customers, incentivizing them to do certain activitiies.

  ### 23. Head CRM & Loyalty - EIH Limited. Over 13 years of experience in CRM and Loyalty.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunayana K. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 21, 2023

**What do you like best about Fielo?**

Customer Centric. Solution provider. Highly efficient team.

**What do you dislike about Fielo?**

I don't see any problem with Fielo. The team is highly efficient.

**What problems is Fielo solving and how is that benefiting you?**

Fileo provides loyalty automation solution to us and is a great company to be associated with.

  ### 24. Great motor for a complete Loyalty Program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Fielo?**

Integration with CRM and ERP systems, like SAP and Salesforce

**What do you dislike about Fielo?**

Limited frontend flexibility - needed Adobe to create a super Customer Experience

**What problems is Fielo solving and how is that benefiting you?**

Fielo is helping to create a great customer experience with the new Loyalty Program

  ### 25. Had a good experience with Fielo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Fielo?**

It is a very flexible tool and easy for our users to use.  Great UI

**What do you dislike about Fielo?**

Can't think of anything off the top of my head

**What problems is Fielo solving and how is that benefiting you?**

It is increasing our loyalty with our customers customers (2nd tier)

  ### 26. Fielo incentives solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrii G. | Product Manager - Service Partner Platform, Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Fielo?**

The Fielo team is very easy to work with. The solution is compatible with Salesforce and very extendable.

**What do you dislike about Fielo?**

Had only a good experience of working with Fielo

**What problems is Fielo solving and how is that benefiting you?**

Incentives calculations engine

  ### 27. Good. But Difference in work hours does impact responsiveness

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about Fielo?**

Versatility to handle different loyalty structures

**What do you dislike about Fielo?**

The time gap in working hours can some times hamper responsiveness

**What problems is Fielo solving and how is that benefiting you?**

We have developed loyalty programmes for our channel partners to improve digital engagement.

  ### 28. Only limited by your imagination

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2022

**What do you like best about Fielo?**

The software is pretty intuitive. You can really drive action with the campaigns. Support team is good to work with, too.

**What do you dislike about Fielo?**

The application is very configurable so you can create many different kinds of campaigns. On the downside, if you don't use it exactly as designed, you might not have full visibility into everything. We use it differently, but can't track spend within the application.

**What problems is Fielo solving and how is that benefiting you?**

We need to drive customers to take specific actions. Fielo gives us a platform to do just that.

  ### 29. Fielo is good tools,  I like the flexibility that allowed to fit the solution to our business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Fielo?**

As IT perspective I like the flexibility to set rules.  for example, any object can be used in the rule to give points

**What do you dislike about Fielo?**

performance or latency for example to assign segmentation to members in our case we are waiting until next day or trigger the process manually. however Fielo allows to have immediate assignation is not recommend because can impact the performance

**What problems is Fielo solving and how is that benefiting you?**

In general, business is expecting to increase customer loyalty with some campaign using Fielo solution


## Fielo Discussions
  - [How do members keep a track of their points? How do they redeem their rewards?](https://www.g2.com/discussions/rewards) - 1 comment, 2 upvotes

- [View Fielo pricing details and edition comparison](https://www.g2.com/products/fielo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+23%3A11%3A20+-0500&secure%5Bsession_id%5D=f9876200-4139-493b-9b70-e2e6cf31186d&secure%5Btoken%5D=d70d1becf672a474696d870b05c4a7d17bca8d9d3489bb38b1618d6dac708d9f&format=llm_user)

## Fielo Features
**Control**
- Role-Based Permissions
- Opportunity Management
- Recognized Escalation

**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Incentives Management**
- Analytics/Reporting
- Customization
- Gamification
- Design & Creation

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations

**Incentive Types**
- Rewards
- SPIFs
- Discounts
- MDF Management
- Rebate Management
- Other Incentive Programs

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Platform - Partner Relationship Management (PRM)**
- Individual Portals
- Content Repository
- Revenue Tracking
- Cross-System Integration
- Workflow Automation & Notifications
- Onboarding, Training & Certifications
- Payouts & Global Compliance
- Partner Discovery & Recruitment
- Incentive Management
- Recognized Escalation
- Dashboards & Reporting
- Marketing Tools
- Deal Management

**Agentic AI - Partner Relationship Management (PRM)**
- Adaptive Learning
- Autonomous Task Execution
- Proactive Assistance
- Natural Language Interaction

## Top Fielo Alternatives
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (594 reviews)
  - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) - 4.5/5.0 (553 reviews)
  - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,170 reviews)

