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Fieldproxy Reviews & Product Details

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Fieldproxy Media

Fieldproxy Demo - Create tickets, assign jobs, raise invoices, and do everything in between
Fieldproxy allows managers to assign raised tickets to service agents. With just a few simple clicks, managers can know to whom a ticket needs to be assigned, see how busy the agents are, and determine how quickly the ticket can be resolved.
Fieldproxy Demo - Manage Service Requests With Fieldproxy
Schedule service jobs and tasks directly from Fieldproxy's home page. It takes less than 3 clicks.
Fieldproxy Demo - Assign Requests Based On Different User Parameters
With Fieldproxy's ticket management solutions, you can assign tickets based on agent availability, territory, and even proximity to the customer. Add to that task alerts, and your agents will never miss another service schedule again.
Fieldproxy Demo - Easy Dispatch Solutions
With Fieldproxy, your O&M teams can also assign tickets based on agent availability, territory, and even proximity to the customer. Add to that task alerts, and your agents will never miss another service schedule again.
Fieldproxy Demo - Asset Management Solutions
Do more than just perform service visits with Fieldproxy. Enable your agents with the power to raise requests for spare parts straight from their phones. With Fieldproxy your managers can now monitor how much company equipment is being used at an organizational and individual level, and save y...
Fieldproxy Demo - Integrations
Integrate Fieldproxy with your favourite CRM and Helpdesk platforms
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Fieldproxy Reviews (12)

Reviews

Fieldproxy Reviews (12)

4.4
12 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the customer support and ease of use of the software, highlighting its effectiveness in tracking field employees and facilitating team coordination. The high level of customization allows for tailored solutions, making it a valuable tool for field management. However, some users note that documentation could be improved.

Pros & Cons

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Syam S.
SS
Trade Instructor
Small-Business (50 or fewer emp.)
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"good"
What do you like best about Fieldproxy?

simple application , easy to give training about using of application to field staff. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

when we report an error , team take long time to resolve error Review collected by and hosted on G2.com.

RS
suravi diagnostics and chemicals
Small-Business (50 or fewer emp.)
More Options
"Always receive great service from customer success team"
What do you like best about Fieldproxy?

Location tracking is the key feature, especially with great support and service provided whenever we need help from them. Highly recommended based on the service provided by the customer success team. Review collected by and hosted on G2.com.

What do you dislike about Fieldproxy?

We are not able to track both the ways for the route navigation under location tracking. We prefer to have location tracking in offline mode with route navigation. Review collected by and hosted on G2.com.

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What is Fieldproxy used for?

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Pricing

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Categories on G2
Field Service Management
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Fieldproxy