--- title: FieldEZ Reviews meta_title: 'FieldEZ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how FieldEZ works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 69 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # FieldEZ Reviews **Vendor:** FieldEZ Technologies **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 69 ## About FieldEZ At FieldEZ, we strive to deliver the best in field service management automation technology and consulting. Being at the heart of the Digital Transformation story, FieldEZ drives the bleeding edge in IoT, Mobility, Analytics and Cloud, to bring in tectonic and continuous improvements in the way Field organization and team work, collaborate and engage with its customers. FieldEZ’s cutting-edge digital initiatives benefit numerous businesses across multiple industries to significantly enhance their business value, operational efficiency and customer experience. FieldEZ products and services are used globally by Fortune 100 companies as well as SMEs, across multiple industries including IT & Telecom, Healthcare, BFSI, Oil & Gas, Power & Energy, Consumer Durables, FMCG & Retail, E-Commerce and Manufacturing industries. FieldEZ’s Service Management application provides you and your employees a seamless and hassle-free working experience through online and offline modes. The field service management app is extremely user compatible and offers smooth efficient synchronization of data. The easy-to-use interface of the app and its functionality ensure optimum performance and productivity. FieldEZ’s Service Management App can help you achieve more than 10% of the improved field load factor, 34% of cost-saving on travel, and 46% of improved task assignment efficiency. Features of Fieldez field service management software Easy and intuitive UI – FieldEZ’s field service management software offers an easy-to-use and intuitive user interface that makes the entire process seamless for you and your employees field workers. Scheduling and dispatching – The FSM software allows the service manager to optimize schedules for his service technicians and field crews and then dispatch them to jobs accordingly. Invoicing and billing – The field service management software enables the service technician to effectively carry out payment procedures without any manual errors and complexities. Fleet management – The service manager can easily track the delivery fleet in real-time while also getting access to the individual vehicles’ maintenance and service history. This ensures that vehicles get their proper maintenance in their due-time and reduces the chances of vehicles’ random breakdowns. Asset and inventory management – Through FSM software, you can check and track equipment and inventories in individual vehicles as well as warehouses. Warranty Management – Field service management software provides you with the ability to check for the respective warranties of individual parts equipment, ensuring warranty claims, and more. HRM – The FSM software features, while integrated with workforce management and payroll, make a very effective and productive suite of optimum functionality and efficiency of your business through a single platform. Reporting and Analytics – FSM software offers you the ability to capture business data and insights and enables you to make more informed business decisions by running reports and evaluating analytics. This ensures higher operational efficiency and productivity of your business. ## FieldEZ Pros & Cons **What users like:** - Users commend the **excellent customer support** that aids in scheduling and managing field service data effectively. (1 reviews) - Users praise the **excellent scheduling management** of FieldEZ, enhancing work order efficiency and field data organization. (1 reviews) - Users value the **workflow efficiency** of FieldEZ, praising its effective scheduling and seamless data integration. (1 reviews) **What users dislike:** - Users report **sync issues** leading to occasional data loss during poor connections, impacting their experience with FieldEZ. (1 reviews) ## FieldEZ Reviews ### 1. Versatile App **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about FieldEZ?** Has a ton of features that can be easily enabled when required - so its a perfect product for growing companies with varying requirements. Also its configuration and workflow engine is good! **What do you dislike about FieldEZ?** Could have like more integrations to different apps. **What problems is FieldEZ solving and how is that benefiting you?** Better visibility into operations. ### 2. One of the best field force products out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about FieldEZ?** The ability to configure and customize the product is amazing, service support is awesome **What do you dislike about FieldEZ?** Nothing comes to mind, keep doing the good job **What problems is FieldEZ solving and how is that benefiting you?** FieldEZ revolutionizes the field force automation, it helped us address complexity around ticket volumes, product diversity and geographic coverage ### 3. Great Product and Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about FieldEZ?** The interface is smooth and easy to use. Helps manage multiple things in one place. **What do you dislike about FieldEZ?** Nothing as such. The team is proactive in taking feedback and improving. **Recommendations to others considering FieldEZ:** Highly recommended, it's a well thought out product. **What problems is FieldEZ solving and how is that benefiting you?** - ### 4. User Friendly applicationp **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about FieldEZ?** Live tracking feature and user interface **What do you dislike about FieldEZ?** Sometimes their apllication hangs a bit but that's not an issue **What problems is FieldEZ solving and how is that benefiting you?** as of now nothing. They are very supportive to resolve any issue. ### 5. WFM Experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about FieldEZ?** FieldEz has quick response on requirement **What do you dislike about FieldEZ?** No response from support when we sent the email until we request **Recommendations to others considering FieldEZ:** None **What problems is FieldEZ solving and how is that benefiting you?** WFM module. It helps Operator doing installation for fiber/fixed line ### 6. Easy to use for managers and field technicians **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2020 **What do you like best about FieldEZ?** Ease of use Dynamic tracking and reporting. **What do you dislike about FieldEZ?** Overall Good. Needs some improvements on the layout of screen colors **Recommendations to others considering FieldEZ:** - **What problems is FieldEZ solving and how is that benefiting you?** Field service agents work management and monitoring ### 7. Review for FieldEZ **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2020 **What do you like best about FieldEZ?** Ease of Operations and set up of the system **What do you dislike about FieldEZ?** Nothing in Particular about these systems **What problems is FieldEZ solving and how is that benefiting you?** Management of field force operations staff ### 8. Monitor your field teams better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2020 **What do you like best about FieldEZ?** Ease of use, accurate information as required **What do you dislike about FieldEZ?** Report format, the look and feel needs to be better that just plain text **What problems is FieldEZ solving and how is that benefiting you?** Monitoring the field team has become easy. It saves a lot of time. ### 9. Good **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2020 **What do you like best about FieldEZ?** Daily attendance will help to maintain the data **What do you dislike about FieldEZ?** need to on internet data continuously for app **What problems is FieldEZ solving and how is that benefiting you?** NA ### 10. user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2020 **What do you like best about FieldEZ?** The options are very user friendly and very useful also. **What do you dislike about FieldEZ?** frequently appear message that close the app or restart the app **What problems is FieldEZ solving and how is that benefiting you?** frequently appear message that close the app or restart the app ### 11. Good Application **Rating:** 5.0/5.0 stars **Reviewed by:** sasikumar a. | Software Developer - Android, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2018 **What do you like best about FieldEZ?** This software allows to create predefined answers by Tickets, email, chats - all in 1 software. You can review performance of each sales track, how much hours worked, how many emails answered and chats were taken through dashboard **What do you dislike about FieldEZ?** Would be great to integrate translator in chat, When customer opens new window new chat comes, would be better if his chat was linked during one session **What problems is FieldEZ solving and how is that benefiting you?** customer assistance, good support team and timely help with all the bugs cleared as on time. ### 12. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2017 **What do you like best about FieldEZ?** FieldEZ has a lot of capabilities. Whatever ideas we come up with that could better help our needs, it's possible to create. Not only are we able to configure the system as necessary for our needs, the FieldEZ - PS team is always considering our ideas for new updates. **What do you dislike about FieldEZ?** The only thing I dislike is the struggle it can be to install the mobile app. It's not a very hard process, but it's not intuitive to users who are not tech comfortable/savvy--it's not as easy as many are used to with just going to the App Store or Playstore. **What problems is FieldEZ solving and how is that benefiting you?** It's a great product that can be molded to fit your company's needs, and the support is great. ### 13. Saves Time and Simplified Process **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2018 **What do you like best about FieldEZ?** I appreciated the mobile app and ability to view info about my team and help customers get what they needed quickly. **What do you dislike about FieldEZ?** No real comment here, just hoping or more opportunities for customer feedback in the future! **Recommendations to others considering FieldEZ:** Talk with their customer service first, they're pretty flexible and willing to help with how your organization specifically can utilize the products. **What problems is FieldEZ solving and how is that benefiting you?** Trying to reduce the number of services and platforms to be efficient as a global team. ### 14. Awesome product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2018 **What do you like best about FieldEZ?** I love how the documentation system - the user guide and how easy it is to keep track of client's issues, how often they have called in, etc. **What do you dislike about FieldEZ?** I wish that the process was more streamlined and the customer support team can be even more streamlined to solve the issue sooner. **Recommendations to others considering FieldEZ:** Product to really give a try. **What problems is FieldEZ solving and how is that benefiting you?** FieldEZ allows us to keep track of all of our clients effectively and gives us a cohesive space to document all client interaction. It makes keeping track of everything our different teams do so much easier. ### 15. Best Field Force Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about FieldEZ?** The Fieldez has great features like dashboard, offline GPS tracking and great Expenses management functions - it make my field employee employee easier **What do you dislike about FieldEZ?** What i dislike the most is - the sleekness of the app - that could be great if the app is more light and sleek and it will be very easy to use. **What problems is FieldEZ solving and how is that benefiting you?** The Expanses claim and offline tracking of my employee has made easier - it has saved me about 40% on the expenses. ### 16. Good Expenses Claim Application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about FieldEZ?** The Expenses Claim Applicaiton at fieldEZ really helps me to claim the daily expenses of my employees - and get approval with the manager in a click **What do you dislike about FieldEZ?** Applicaiton is little slow apart from this everything is fine and looking for more bug free environment in fieldez app **What problems is FieldEZ solving and how is that benefiting you?** I have moer sales people working on field - fieldez helps us to claim the expeneses on the go and one click approval by the manager ### 17. FieldEz is a good product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about FieldEZ?** im using fieldez for ios - earlier with android , when compared to both - i found ios fieldez app is very sleek and quick to capture the location and claim for expenses **What do you dislike about FieldEZ?** i have submitted the bugs to support team as im currently facing it, i hope they have currently worked on it and waiting for next release. **What problems is FieldEZ solving and how is that benefiting you?** yes, my needs are satisfied with fieldez ### 18. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** September 05, 2018 **What do you like best about FieldEZ?** Really simple and easy to use features. I like how it is Very practical and always coming out with new and improved features. **What do you dislike about FieldEZ?** I don't like that it sometimes gets stuck or freezes, but it isnt very often. I really dont have much complaints. **What problems is FieldEZ solving and how is that benefiting you?** Just makes my job a lot easier. ### 19. User friendly Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2018 **What do you like best about FieldEZ?** Easy and flexible configurations ,it has a lot of features like asset management,expense management,contract management under one roof. **What do you dislike about FieldEZ?** Can improve the UI/UX experience of both client and web features **What problems is FieldEZ solving and how is that benefiting you?** Elimination of paper work orders, increased productivity and efficiency, service history functions, reduced time to bill and invoice customers and expense. ## FieldEZ Discussions - [What are the top 5 modules or features in FieldEZ that you have used and how?](https://www.g2.com/discussions/30782-what-are-the-top-5-modules-or-features-in-fieldez-that-you-have-used-and-how) - 1 comment, 1 upvote - [View FieldEZ pricing details and edition comparison](https://www.g2.com/products/fieldez/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+01%3A53%3A24+-0500&secure%5Bsession_id%5D=dfb974c7-d5e8-459e-9178-14f18f1de498&secure%5Btoken%5D=238be0aeac2dee6971039603ea61acbb1e017297e3ea5b38bff2a671fbe94be1&format=llm_user) ## FieldEZ Features **User Tools - Warranty Management** - Stakeholder Reports - Lifecycle Reports **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Customer Insights** - Fraud Detection **On the Job** - Location - Employee Communication - Client Notifications - Field Sales **Software Integrations** - CRM Integration - FSM Integration **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top FieldEZ Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (501 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (366 reviews)