--- title: Field Nation Reviews meta_title: 'Field Nation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 408 reviews by the users' company size, role or industry to find out how Field Nation works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 408 scale: '5' date_modified: '2026-07-24' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Field Nation Reviews **Vendor:** Field Nation **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 408 ## About Field Nation Field Nation is the #1 labor marketplace for IT field service, connecting companies and skilled technicians to do great work across the nation. Our platform enables service delivery teams to identify and work with independent professionals who care about the outcome as much as they do. With Field Nation, companies can build and deploy their trusted on-demand workforce, and technicians can choose work that aligns with their interests, skill set, and schedule. Build a better way to work. Build it with Field Nation. THE CHALLENGE: Demand for skilled technicians is at an all-time high. There’s work to be done, but not enough workers. Companies are increasingly tired of sacrificing control and putting their customer relationships at risk because of outdated talent strategies. Yet, people with the skills and passion for IT field service are available, still committed to their profession, but not where you’d expect to find them. They want a new way of working— flexibility, autonomy, and freedom. Field Nation helps field service leaders: IMPROVE OUTCOMES \>\> Connect directly with the technicians representing your brand, and make sure their work is completed to your specifications before you click ‘Approve’. + 40% reduction in site revisits vs. third parties + 98% success rate on work completed via Field Nation RESPOND QUICKLY \>\> The breadth and depth of skilled technicians on the Field Nation marketplace enable you to say “yes” to your customers, knowing you can quickly scale up to meet demand. + Source techs and dispatch work up to 80% faster than third parties + 12-minute average time to first request in major cities + WOs completed in 29K+ zip codes across the U.S. + 1M WOs completed annually at 425K sites + Skilled techs with experience across 20+ service types REDUCE COSTS \>\> Eliminate the third-party margin stack and additional fees while maintaining control over your pay rates. + Visibility into current market rates by type of work and geography + Realize up to 20% labor cost savings vs third parties and up to 30% labor cost savings vs W2s ## Field Nation Pros & Cons **What users like:** - Users praise the **ease of use** of Field Nation, finding it intuitive and efficient for managing field services. (35 reviews) - Users appreciate the **responsive customer support** from Field Nation, facilitating a smooth onboarding and problem-solving experience. (16 reviews) - Users highlight the **efficiency** of Field Nation, enabling fast, streamlined operations and quick access to skilled technicians. (14 reviews) - Users find Field Nation to be an **incredibly user-friendly platform** , enhancing workflow and simplifying field service management. (13 reviews) - Users find Field Nation to be a **helpful platform** for efficiently connecting with skilled technicians and managing projects. (9 reviews) - Users value the **user-friendly interface** of Field Nation, enhancing efficiency in managing technicians and projects effectively. (9 reviews) - Simple (7 reviews) - Simplicity (7 reviews) - Users appreciate the **speed of finding qualified technicians** on Field Nation, facilitating quick project deployments nationwide. (7 reviews) - Data Management (6 reviews) **What users dislike:** - Users note that **technician quality varies** , and the app's instability hampers user experience and efficient service selection. (15 reviews) - Users are frustrated by **high fees** on Field Nation, finding the costs unreasonable and not offering discounts. (7 reviews) - Users experience **technical issues** with Field Nation, including bugs, slow performance, and frustrating data entry problems. (6 reviews) - Users face notable **delays** in communication and project execution, affecting overall satisfaction with Field Nation. (5 reviews) - Users find **difficult navigation** in Field Nation, especially for new users, impacting their overall experience and efficiency. (5 reviews) - Users feel the **fees are high** , particularly for small projects, which can lead to unexpected expenses. (5 reviews) - Users find the **lack of a reliable mobile app** for Field Nation frustrating, impacting their overall experience. (5 reviews) - Users experience a **steep learning curve** with complex features and initial difficulties in navigation and support response. (5 reviews) - Users report **poor support** from Field Nation, struggling with a buggy mobile app and high costs for minimal assistance. (5 reviews) - Connectivity Issues (3 reviews) ## Field Nation Reviews ### 1. Better FEs **Rating:** 4.0/5.0 stars **Reviewed by:** Perry W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Field Nation?** I like that we are able to vet each and every candidate prior to engaging them to do any work for us. This allows us to determine if they have the requisite experience and temperament to facilitate the work to be accomplished. In our model we have 3 levels of FE skill level and this approach has worked very well for our engagements. **What do you dislike about Field Nation?** Sometimes it is difficult to get the FEs to respond to our requests for a pre-maintenance meeting. **What problems is Field Nation solving and how is that benefiting you?** We utilize Field Nations network of FEs to manage remote ### 2. Instant Work & Instant Good Pay **Rating:** 5.0/5.0 stars **Reviewed by:** Nirmala D. | Admin, Enterprise (> 1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Field Nation?** Awesome Technicians and the best place to get on, reliable, professional, dependable, and good performance at the end of every service. All kinds of Pay are available **What do you dislike about Field Nation?** Little expensive to be a part of Field Nation and receive reviews from technicians! Negotiation needed to be done with normal users of FN, especially the Normal Youths and olds. **What problems is Field Nation solving and how is that benefiting you?** Instant responses for all types of resolution be it buyer or provider or invester. Highly appreciated. Especially to the ones working on the 24/7 Support Team. Thanks Also the new Upgrades and Development. ### 3. The platform is great, the maintanance team is fast to respond and they resolve problems very fast! **Rating:** 5.0/5.0 stars **Reviewed by:** Vesa T. | Service manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Field Nation?** The new FB looks amazing, it is easy to look at and to work with, the mini WO lay out on the FB helps solve problems quick without opening the WO. **What do you dislike about Field Nation?** Sometimes the system is down and we have lots going on, so this slows us down, but they are pretty quick to get it back up. **Recommendations to others considering Field Nation:** you should opt for FN since the price is not bad at all compared to quality/price **What problems is Field Nation solving and how is that benefiting you?** helping us at any time with log in issues and when problems are reported response is quick ### 4. Excellent Experience with Field Nation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2024 **What do you like best about Field Nation?** Access to client support to build best practices is outstanding. **What do you dislike about Field Nation?** Nothing substantial. Possibly a little bit more user friendly portal. **What problems is Field Nation solving and how is that benefiting you?** FN helps us find resources in areas where our current field technical staff is not deployed or where current staffing cannot support such things as structured data cabling. ### 5. Field Nation and Success **Rating:** 5.0/5.0 stars **Reviewed by:** adrian T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Field Nation?** The level of service that we receive from the Field Nation team is second to none. We are always handled in a courteous manner and we are given the ability to give lots of feedback that is heard. We also work with them and their success teams for training, how to succeed, and best practices. We have been with them for a few years now and are very pleased. **What do you dislike about Field Nation?** Currently there are not many things to say negatively about Field Nation. Their ability to resolve technician disputes, site anomolies and other conditions that can negatively impact a job site are fantastic. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is currently soliving the needs we have for specific types of technicians in the domestic market. Their team is taking our needs and converting them into tangible results that allow us to build out technician network. ### 6. Field nation is a great asset **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Field Nation?** As a business when we have a customer that is difficult to reach, field nation is a great tool to have to fill in the gaps that we are unable to. **What do you dislike about Field Nation?** There can be difficulties with finding people in time but for the most part it doesn't end up being a problem **What problems is Field Nation solving and how is that benefiting you?** We use field nation to send operators for robot repairs when we have no internal engineers that are able to assist ### 7. Best in finding Talent **Rating:** 5.0/5.0 stars **Reviewed by:** Banibrata D. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Field Nation?** The best thing about FN is that it provides a fair platform where the buyers meet the providers and can get a job done as per their convinience. It takes care of every needs for both the provider and buyer by giving us the options of modifying the minute details which helps in maintaining transperency. **What do you dislike about Field Nation?** Field Nation really needs to work on their servers as we face server issues often, so by improving it they would help us to do our work and deal with the techs seamlessly. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is helping me to reach out to providers nationwide and is allowing us to cover jobs in any part of the country. This is in turn increasing the service coverage. ### 8. Overall positive with few hiccups **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Field Nation?** I love how responsive Field Nation is if you need assistance or have any issues. It is a great resource to get technicians out to customer sites quickly and efficiently. **What do you dislike about Field Nation?** I dislike that there is not really any recourse for if a customer reports back that the technician did not do the work properly etc that if you have already paid the tech there really is nothing you can do. I feel like this is a dis-service to future people who will give that technician work thinking they've not had any issues with dispatches or quality of work. I think there should be some sort of way to provide after the fact feedback. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is in my opinion a necessary "evil" so to speak. We need fast turn on getting technicians to sites, however, we don't develop the trusting relationship with the technicians that you would with a 1099 or W2 employee. The technicians are not always invested in having "return" customers. FN benefits my team in a way that reduces calls and touch points on a ticket which brings us a better pace in our day to day work. ### 9. Great Way to Broaden Your Support **Rating:** 5.0/5.0 stars **Reviewed by:** Charles B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Field Nation?** We are usually able to find a tech the same day that has the skills we need. We spend a good bit of money with them every month, and I feel like it is a great value. **What do you dislike about Field Nation?** Sometimes the techs are listed with skills they do not have. **What problems is Field Nation solving and how is that benefiting you?** Having techs in areas where we do not have our own interal techs. ### 10. Field Nation Service **Rating:** 4.5/5.0 stars **Reviewed by:** Mitchele M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Field Nation?** We have been using Field Nation since we formed the company and have had outstanding results in terms of getting qualified individuals to do jobs for us. We use Field Nation for appx 10 jobs per day. **What do you dislike about Field Nation?** We don't have any real complaints about the service that we've recieved from Field Nation. **What problems is Field Nation solving and how is that benefiting you?** Daily we need technicians to go onsite to loations all across the continental US. Field Nation provides those techs. ### 11. Convenient, quick responses, great vetting system to assure quality work **Rating:** 5.0/5.0 stars **Reviewed by:** Brendon L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Field Nation?** It is fairly easy to set up a case for work and the responses are quick to come in to fill the work force. The rating system and overall quality of the techs have been very consistent. **What do you dislike about Field Nation?** When a provider supplies materials and submits a reciept for reimbursement FN actually takes a percentage of that money too, shorting the provider on their out of pocket expenses. **What problems is Field Nation solving and how is that benefiting you?** Our buisiness is Nationwide and it would be almost impossible to feel our projects as needed with staff if we were doing it with internal employees only. It is nice to have such a great resource to fill our voids when needed. ### 12. My experience working with field nation **Rating:** 4.5/5.0 stars **Reviewed by:** Jacqueline L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Field Nation?** The best thing i like about field nation is, it is much easier to communicate with the technicians - whether that be sendind them a message in the work order or sending them direct message other than calling. **What do you dislike about Field Nation?** The field nation at times takes longer than usual to get a problem resolved, also, when we try to call the queue is too long at times. It will be much better if these can been taken care off. **What problems is Field Nation solving and how is that benefiting you?** As mentioned earlier, it helps me to communicate better with the technicians and that makes my work much easier. This effects my performance in a positive way. ### 13. Field Nation Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Field Nation?** Easy access to potential technicians in my area **What do you dislike about Field Nation?** Issues adding multiple tasks at once; no option to import a task list from a file **What problems is Field Nation solving and how is that benefiting you?** No technicians available to service areas. Allows me to extend the range at which I service clients. ### 14. Works great for us **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Field Nation?** I like the limitless pool of talent at arms legnth. Most agents are courteous and professional. You can reach out to agents before you assign work. In my previous job position, we used a lot of similar services. They all added a layer of complexity, cost, and, honestly, less talent for the same dollar. **What do you dislike about Field Nation?** The website is a little clunky, needing to have the funds applied in full for every work order on the books for the maximum payout is a little bothersome also. In example, most calls take an hour, but we like to keep a 4 hour window of available hours for each call. When there are a lot of jobs simultaneously, a lot of capital is needed in reserve. Most of which will get released upon completion. If the system was a little smarter and had a "margin" account of some sort, where you needed to have the promised hours funded, and a percentage of the overflow hours, that would be a better method in my opinion. **What problems is Field Nation solving and how is that benefiting you?** WE do installs and site surveys all over the country. This allows us to have smart hands anywhere we need them with little notice. This greatly reduces our costs when we can work with the techs directly, instead of using a middle manager to find the same people for us. ### 15. Business Solution For Busy Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** James D. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Field Nation?** We were using a different platform before using Field Nation. Field Nation made finding qualified technicians for all our projects much more straightforward. The onboarding team at Field Nation helped with making out transition seamless. They were able to help me understand and use the platform efficiently. I was a Field Technician and have moved over to Project Management. Our business has a ton of work nationwide, and I couldn't imagine utilizing anything else. **What do you dislike about Field Nation?** This isn't a dislike about the Field Nation platform itself... My only complaint would be ending up with low-quality technicians. The nice thing is that Field Nation helps ensure that doesn't happen with all the filters we can use. The team at Field Nation has the buyers' back in most of these situations with many different ways to address an issue. **What problems is Field Nation solving and how is that benefiting you?** They help with being able to find technicians at short notice. They also help with being able to find quality technicians, setting fixed prices, templates for all work, and many other tools. Market Insights help to understand what technicians should be paid. There are many more benefits, and the list continues to grow. ### 16. Review about FN **Rating:** 4.0/5.0 stars **Reviewed by:** Adnan A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Field Nation?** Field Nation is easy to use and provides the techs as per the requirement and the website helps to enhance a personals skill of using new websites. I really love to use FN. **What do you dislike about Field Nation?** I don't have any specific thing related to Field Nation that we should dislike. The website is good and understandable. Sometimes it does have issues that get resolved after some time. **What problems is Field Nation solving and how is that benefiting you?** Fieldnation is helping us to find appropriate technicians as per the requirements. Fieldnation also helps us if there are any issues from the tech's end then FN helps us to get them resolved. ### 17. Thank you for your help FN **Rating:** 5.0/5.0 stars **Reviewed by:** Marco F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Field Nation?** The ease of use and the availability of service technicians. **What do you dislike about Field Nation?** Some areas does not as many technicians in specific states. **What problems is Field Nation solving and how is that benefiting you?** It is providing us with the availability to service in many areas of the country. ### 18. Field Nation is one of the best application and user friendly for finding providers **Rating:** 5.0/5.0 stars **Reviewed by:** Chung Kuang H. | Airship, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Field Nation?** Field Nation is the User friendly app, where it is an easy way to find the providers while working on day to day life, Field Nation is an awesome application in the related field. **What do you dislike about Field Nation?** There is hardly any dislike about the Field Nation application, at times it become slow due to many people using this app at the same time so it becomes slow for a time being other then that it an awesome application. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is the best application to search lots of providers, it really help us to get the provider and solve the issue immediately, It is an User friendly application for most of the employee working at office. ### 19. Best application to work with to find technician **Rating:** 5.0/5.0 stars **Reviewed by:** Shobhnam J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Field Nation?** Fieldnation is the best application to work on to find technician is very user friendly and easy to find provider is best site to worked on field nation is the best application **What do you dislike about Field Nation?** there is nothing to dislike about fieldnation is the best application to work on to find technician is very user friendly and easy to find provider is best site to worked on field nation is the best application **What problems is Field Nation solving and how is that benefiting you?** To search for the providers. Itis one of the best and efficient applications to get a provider or assignee's for the work orders that we create. Also it is one of the most user friendly applications. ### 20. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Field Nation?** Easy to use, convenient and great support **What do you dislike about Field Nation?** N/A - Can't think of anythimg at the moment. **What problems is Field Nation solving and how is that benefiting you?** field servicemanmagment. Getting great technicians on the field as quickly as possible ### 21. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Aneuris B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Field Nation?** the qualifications of the technicians who post on the site. **What do you dislike about Field Nation?** Customer service takes a long time to respond. **What problems is Field Nation solving and how is that benefiting you?** Hire qualified personnel without having to hire them on a permanent basis. ### 22. It's really nice working with Field Nation. **Rating:** 4.5/5.0 stars **Reviewed by:** Khushi S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Field Nation?** The best thing about field nation is getting good opportunities and customer support. **What do you dislike about Field Nation?** The work needs to be a little bit more specific. **What problems is Field Nation solving and how is that benefiting you?** Payment related issues and work order management. ### 23. Very useful and helpful with everyday work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Field Nation?** That there are Techs from all over the U.S. **What do you dislike about Field Nation?** The glitches in the system. Sometimes wrong numbers show up in search queues. Somedays there are long pauses trying to load pages. **What problems is Field Nation solving and how is that benefiting you?** To find Technicians in areas where we don't currently have them and to suplement our workforce if short-handed. ### 24. Just in the nick of time **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Field Nation?** The on-call, when needed, availability of the technicians. Instead of having to hire a full-time employee, we now have the ability to use just-in-time management and utilization. **What do you dislike about Field Nation?** It is a bit complex at first to understand all of the areas of information. Once you get started, and providers start to initiate communication with you, it becomes simpler to understand all of the nuances within the tool. **What problems is Field Nation solving and how is that benefiting you?** Short term utilization of low voltage technician availability for work. Instead of having to staff up with what could be an excess of emplyees. You can utilize just in time employee management. ### 25. Review On Field Nation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Field Nation?** The UI for field nation is really easy to navigate through. **What do you dislike about Field Nation?** I have issues creating multiple tasks at once. **What problems is Field Nation solving and how is that benefiting you?** Field Nation helps us issue out technicians to locations that are too far away for our company ### 26. A lot to like... the key phrase here is: A LOT **Rating:** 4.0/5.0 stars **Reviewed by:** Mark G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Field Nation?** I have found great people here. They work hard and like what they do. As a provider, I love the attitude... that 'git-r-dun' attitude. **What do you dislike about Field Nation?** There is sooo much here. If you don't tick this, don't set that or approve something promptly, you are toast as to having anyone else wanting to work for you... I have other things on my mind. When I talk to someone at Field Nation and they say they are going to do something for me, then do it. **What problems is Field Nation solving and how is that benefiting you?** Temp help that does what they say they will do. The idea of seeing the backgrounds of personnel, identifying what will work for me and being able to contact and accept the person(s) I need is a huge help.... ### 27. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Field Nation?** The best thing is easy access to a pool of providers and the ability to filter with your required qualifications. **What do you dislike about Field Nation?** The only downside I would say is when the website starts acting slow. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is helping with our installation processes and therefore helping us close sales. ### 28. Great platform and offer great flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2023 **What do you like best about Field Nation?** The fact I can hire people to help me on projects on a day to day or even hour to hour basis. Maybe even last minute **What do you dislike about Field Nation?** The platform could maybe be slightly more user friendly to use but honestly it's not that bad. There is just a lot of features **What problems is Field Nation solving and how is that benefiting you?** Small team and some tasks are very project driven and so we only need people sometimes for a few days here and there ### 29. Great technicians available around the clock **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Field Nation?** Field nation streamlines the work order and talent recruitment process to a east to use platform that is well designed with good UI/UX **What do you dislike about Field Nation?** customer support could be improved, I've sometimes called and the representative on the line didn't know what they were talking about. **What problems is Field Nation solving and how is that benefiting you?** Finding qualified techs across the nation. ### 30. Very efficient and has a big network of providers **Rating:** 5.0/5.0 stars **Reviewed by:** Christian F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2023 **What do you like best about Field Nation?** As of now, i think all its content is easy to navigate around and very efficient when working. **What do you dislike about Field Nation?** At the moment there is nothing I can complain about **What problems is Field Nation solving and how is that benefiting you?** Getting freelancers faster and in a bigger radius ### 31. fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Field Nation?** The way it is organized. HOW YOU CAN REQUEST MULTIPLE WORK ORDERS AT ONCE **What do you dislike about Field Nation?** I can't see companies drug test its not free **What problems is Field Nation solving and how is that benefiting you?** great experience ### 32. Excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2023 **What do you like best about Field Nation?** I like how easy it is post job listings. **What do you dislike about Field Nation?** Nothing yet. Everything has been quite smooth. **What problems is Field Nation solving and how is that benefiting you?** None at the moment. ### 33. THE SOFTWARE CAN BE UPDATE MORE WHERE CUSTOMER NAME AUTOMATIC PUT UP WHEN PUTTING IN ADDRESS **Rating:** 5.0/5.0 stars **Reviewed by:** Gloria S. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2023 **What do you like best about Field Nation?** it is fast and it has all the customer contacts information and a place to put comments if needed **What do you dislike about Field Nation?** my things is when you put the zip codes the city and stated does not automate show up other than it is cool **What problems is Field Nation solving and how is that benefiting you?** it is benefiting because it has all customer contact information ### 34. Best solution for Nationwide Coverage? **Rating:** 5.0/5.0 stars **Reviewed by:** Odin V. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2023 **What do you like best about Field Nation?** Field Nation has an excellent user interface that allows easy navigation between Work Orders, allowing efficiency and transparency. Our company has reached parts of the United States that most cannot access for installations. **What do you dislike about Field Nation?** This dislike is not Field Nations' fault, I dislike that not all technicians display their phone numbers. I like to reach out to techs via phone calls to introduce myself and learn about the tech's work habits. **What problems is Field Nation solving and how is that benefiting you?** Nationwide coverage for our company is vital for us to continue scaling along with our strategic partners. Doing this without Field Nation would have not been possible as fast as we have experienced in this past year. ### 35. Scaling ability **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Field Nation?** I like that FN gives businesses the ability to scale their workforce up as needed to meet customer demand in large geographical areas. **What do you dislike about Field Nation?** Platform could look and navigate better, and the mobile app could be better as well. **What problems is Field Nation solving and how is that benefiting you?** Technician scaling in multiple geographic areas ### 36. Field Nation has been extremely helpful for growing our business **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Field Nation?** Field Nation is most helpful for allowing us to deploy on-site technicians to accomplish tasks for us in areas that are far out of our reach. This has helped our staff focus more so on remote support. **What do you dislike about Field Nation?** The downside of using Field Nation has been the few experiences that did not work out, such as a tech accepting our work order, but not showing up prepared, showing up late, or not showing up at all. **What problems is Field Nation solving and how is that benefiting you?** Field Nation is solving the problem of not being able to support clients not within our scope geographically. This allows us to expand our business further across the country, finding client we would have never been able to properly support previously. ### 37. Meeting Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Field Nation?** The platform can Integrate with Connectwise **What do you dislike about Field Nation?** Common examples being easily present so the end user can easily build and create content. **What problems is Field Nation solving and how is that benefiting you?** Automation needs to get a field nation technician on site to resolve issues. ### 38. Fast and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Field Nation?** Fast access to a large number of technicians. Easy and intuative to use. Holds technicians accountable. They thought of everything! **What do you dislike about Field Nation?** I do not understand the points system they use. **What problems is Field Nation solving and how is that benefiting you?** We need quick access to technicians all over the country and Field Nation gives us that. ### 39. Phenomenal Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Megan J. | Equipment and Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2023 **What do you like best about Field Nation?** When our company started using Field Nation, we thoroughly enjoyed the help from the implementation team. We were told what we were trying to complete was a first of a kind for Field Nation. We tried several different tactics, and it worked flawlessly. **What do you dislike about Field Nation?** The hardest part for medical companies is the providers' payment for the devices. It is hard when the platform price is high, especially if you never find someone to choose your work order. **What problems is Field Nation solving and how is that benefiting you?** They are working on a way to add language as a data field for Techs to search work orders. 85% percent of our patients that need help in their homes, speak a different language. This is huge if the tech does not have to utilize a translation service. ### 40. it is easy to assign technicians based on their skills and scope of work, **Rating:** 5.0/5.0 stars **Reviewed by:** hariharan G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Field Nation?** Reaching out to Technicians is pretty easy and helpful and assigning more jobs to the techs **What do you dislike about Field Nation?** Reporting about a technician when they don't arrive on site **What problems is Field Nation solving and how is that benefiting you?** FN is solving us to assign more work orders with suitable techs who are skilled ### 41. Field Nation has been a invaluable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Cat T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Field Nation?** Field Nation makes it simple to find technicians throughout the country I appreciate that these technicians have been vetted and reviewed - better and safer than cold-calling I love that I can post dates/times and technicians that want the work and are available reach out I am notified when technicians check in and out on site, and receive notes and photos right away The platform is very user friendly Knowing the average rates is extremely helpful Utilizing Field Nation saves so much time! **What do you dislike about Field Nation?** There is no way to request desk bids from technicians when site surveys are not possible I would love to be able to reach out to technicians on Field Nation for these projects **What problems is Field Nation solving and how is that benefiting you?** I started working with Field Nation when I had a national rollout for a client I don't know how this would have been possible without the platform! We can be far more efficient, and our clients have been very satisfied with the technician we have sent Field Nation has allowed us to improve efficiency is a great time saver! ### 42. Mobile Labor Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** April S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Field Nation?** The sheer amount of labor available all over the United States. **What do you dislike about Field Nation?** Some techs are not responsive but I will give FN credit for stepping in if necessary. **What problems is Field Nation solving and how is that benefiting you?** Having labor all over the United States. ### 43. A great help **Rating:** 4.5/5.0 stars **Reviewed by:** Chris S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Field Nation?** I like the control I have in selecting techs I use and how easy the website is to use. Field Nation also does a good job of making sure the field techs are solid workers. I have had very little issues over the years and Field Nation helped resolve those issues in a timely manner each time. **What do you dislike about Field Nation?** I think it needs to be easier to look up a tech that has worked for me before and find the work he has done. Sometimes they have a lower rating and I'm not sure why either. **What problems is Field Nation solving and how is that benefiting you?** They find me field techs to use nation wide and in a short turn around in most cases. ### 44. Great Resource **Rating:** 4.5/5.0 stars **Reviewed by:** Mikki P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Field Nation?** I like the ease of creating work orders and being able to see local FE's in the area. The tool is easy to use and it's easy to choose from a variety of skilled individuals. **What do you dislike about Field Nation?** At times there can be delays in trying to find qualified FE's, such as a limited number of people in a specific area. I wish there were more FE's in some of the less populated areas. **What problems is Field Nation solving and how is that benefiting you?** Field Nation offers quality FE's in just a few clicks of your mouse. Much easier to find someone to cover a replacement than to go through an external agency and have no idea who may be showing up to a job. ### 45. Great platform for searching freelancing job **Rating:** 5.0/5.0 stars **Reviewed by:** Somnath D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Field Nation?** It helps us as a buyer to find nearby technicians without much effort. Technicians can be located in every ZIP code in the country and are always ready to complete the work at any given time. **What do you dislike about Field Nation?** Few service providers are not that efficient, which causes a lot of issues while the technician is working onsite. They initially inform us that they know everything about the work but later during the work we have to babysit them. **What problems is Field Nation solving and how is that benefiting you?** Field Nation helps us find technicians quickly, and we also find that most of the technicians are great and have excellent knowledge and experience, which helps us resolve the issues onsite quickly. ### 46. An awesome platform **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Field Nation?** I feel like Field Nation is a very user-friendly platform. And the staff is very friendly, knowledgable, thorough, and always willing to help if/when an issue does arise. **What do you dislike about Field Nation?** After sitting here for a few, and trying to think of something that I 'dislike' about Field Nation, I don't come up with anything worth mentioning. So, there is nothing about Field Nation that I do not like. **What problems is Field Nation solving and how is that benefiting you?** Again, there are no issues that I can think of that I have while using Field Nation. It is an overall organized, simple to understand, amazing platform that I am able to use to accomplish the things I use it for. ### 47. electronic security experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Field Nation?** platform is easy to use. easy to setup service calls and follow up throughout timeline of service call **What do you dislike about Field Nation?** need more categories to identify the right techs. having trouble finding experienced alarm system techs. mostly IT techs on the platform. **What problems is Field Nation solving and how is that benefiting you?** helping with additional labor resources in areas where we don't have them ### 48. Quick Start - Easy to Use - Highly Productive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** David D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about Field Nation?** Ease of use and excellent customer relations. Many times folks don't like changing to a new platform. Field Nation has created a platform that is highly intuitive and very functional. The time FN spends on vetting is worth the platform price alone. **What do you dislike about Field Nation?** Not so much a dig on the platform, but these days resourcing is an extreme sport. As a result, rates can be higher that anticipated. We all know you get what you pay for. **What problems is Field Nation solving and how is that benefiting you?** Allows us to be in multiple locations, simultaneously with knowledgeable resources. Improves customer facing response time and relationship which improves revenue. ### 49. Excellent source for technical work with quality candidates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about Field Nation?** Very easy application to setup and use. Easy to review candidates experience and ratings before assigning them work. **What do you dislike about Field Nation?** Getting in contact with support can be difficult. **What problems is Field Nation solving and how is that benefiting you?** Helps us find quality technicians very quickly and dispatch to our customers for work ### 50. Quickly scaled up a national contracting business. **Rating:** 4.5/5.0 stars **Reviewed by:** Chris S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Field Nation?** Easy to use, many technicians to choose from **What do you dislike about Field Nation?** It was challenging finding ways to fund technicians and keep our accounting correct without direct access to our bank info **What problems is Field Nation solving and how is that benefiting you?** IOT water management system expanded rapidly and we needed to offer paid installation. All technicians dove in on a new product and were communicative ## Field Nation Discussions - [How do you input your insurance information down with ease?](https://www.g2.com/discussions/how-do-you-input-your-insurance-information-down-with-ease) - 2 comments, 1 upvote - [Does Field Nation have technicians everywhere I need work done?](https://www.g2.com/discussions/technicians-where-you-need-them) - 1 comment, 1 upvote - [What kind of support does Field Nation offer?](https://www.g2.com/discussions/field-nation-support) - 1 comment, 1 upvote - [How do I know the technicians on Field Nation are reliable?](https://www.g2.com/discussions/quality-and-reliability-of-technicians-on-field-nation) - 1 comment, 1 upvote - [Is Field Nation risky?](https://www.g2.com/discussions/field-nation-risk-management) - 1 comment, 1 upvote - [View Field Nation pricing details and edition comparison](https://www.g2.com/products/field-nation/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+18%3A57%3A16+-0500&secure%5Bsession_id%5D=b25c8ab1-1dfb-4834-b580-766355b4d714&secure%5Btoken%5D=df05bce32223b8ab091c8f079c322e0c9a35488fbe8c0479772952c4f4015749&format=llm_user) ## Field Nation Integrations - [Autotask](https://www.g2.com/products/autotask/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## Field Nation Features **Platform Basics** - Payment - Project Management - Dashboard **Generative AI** - AI Text Summarization - AI Image-to-Text **Generative AI** - AI Text Summarization **Before the Job** - Calendar - Dispatch - Roles - Booking **Platform Performance** - Interoperability - Performance - Monitoring **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications **Platform Content** - Contracts - Request Tool - Selection Management - Invoicing Tool - Proposal Tool **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Platform Additional Functionality** - Reporting - Mobility - Portal **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Field Nation Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (367 reviews) - [Worksuite](https://www.g2.com/products/worksuite/reviews) - 4.4/5.0 (115 reviews) - [Skedulo](https://www.g2.com/products/skedulo/reviews) - 4.1/5.0 (422 reviews)