I love the ability to choose people that will fit best with my customer. It is also nice to be able to ask questions and receive multiple bids for the work I am trying to hire out for. It also give my company a local presence feel because I can speak with the tech prior to the work. Review collected by and hosted on G2.com.
Sometimes peoples profiles are incorrect and there is a technology gap. Another issue is we take great care to price out the work that we need to do for our customers and when people are sending back bids it gives the impression that they dont value your time and effort into making sure a fair price is made. Review collected by and hosted on G2.com.
359 out of 360 Total Reviews for Field Nation
Overall Review Sentiment for Field Nation
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Field Nations has saved me a tremendous amount of time vetting a new contractor in a new city. It's important to me that when a provider is on a job site, they are representing my company. Review collected by and hosted on G2.com.
As a reseller, I'm used to no sales tax when I purchase, and my customers end up paying sales tax 3 times for the same materials. Review collected by and hosted on G2.com.
I like that you can post a job and easily find a tech to work on it. The templates are very nice because it makes it so easy to post a reoccurring job. You do have to be very detailed in the work orders but the templates help you do that! Review collected by and hosted on G2.com.
Sometimes the techs act like they know what is going on but then will go on site and make suggestions that do not align with the industry. You really have to vett the techs and ensure you are sending the right person. Review collected by and hosted on G2.com.
The team that we work with at Field Nation has been terrific and allowed for us to quickly start and provide value for our clients. We have used them for multiple projects from a new office buildout in Phoenix to cabling in Worcester. We were able to find background checked and vetted technicians across the country to allow for our team to provide services to our clients and expand our capabilities for our clientele. The website is extremely easy to use and setting up a work order and finding skilled technicians was done quickly. Work was done professionally and at a better rate than if we went direct to local sources. Review collected by and hosted on G2.com.
N/A. Haven't expierenced anything yet. Website allows for updates, billing, and transparency. Review collected by and hosted on G2.com.
The ability to provide immediate access to a network of vetted IT professionals, ensuring fast response times and high-quality service. The platform's real-time tracking, cost efficiency, and detailed reporting make it an invaluable resource for managing field service operations effectively Review collected by and hosted on G2.com.
Nothing yet.Inconsistent Technician Quality: While the platform provides access to many skilled professionals, the quality of work can sometimes vary depending on the technician assigned.
Pricing Fluctuations: Costs can vary significantly depending on location and technician availability, which can make budgeting a challenge.
Limited Control Over Technicians: Since technicians are independent contractors, ensuring consistency and adherence to company standards can be difficult. Review collected by and hosted on G2.com.
Instead of spending hours trying to find Techs for my installations, I put out the Work Orders and, sometimes within minutes, the Tech's contact me!
They also have great support to help during the learning process. Review collected by and hosted on G2.com.
I understand why they take a % of the money paid to the Tech, but I don't underestand why they take a % of the cost of the equipment the Tech is asked to provide for the job. Review collected by and hosted on G2.com.
Field Nation provides a convenient platform for connecting with skilled professionals, streamlining project management, and ensuring tasks are completed efficiently. Its interface is user-friendly, and the ability to track progress in real time is especially helpful. Review collected by and hosted on G2.com.
At times, navigating through certain features or processes can feel a bit complex, and response times for support could be improved. Additionally, more customization options in task management would be beneficial. Review collected by and hosted on G2.com.
Field Nation has resources throughout all of the states and makes finding a local technical resource quick and easy. With the availability of these resources, we can quickly deploy a field tech to any site throughout the states without travel expenses or time lost. The platform is easy to use and gives the user the opportunity to vet the local resource by looking at historical data as well as technical accumen. Review collected by and hosted on G2.com.
Not all technical resources on the site match the resume and technical abilities that they list on their profile. There is no way for Field Nation to verify the information the technician posts, so this is not a Field Nation problem, but it can cause some issues in the field when you get a resource that does not have the skils that they advertised. Dealing with different technicians daily can be frustrating if you get people who have Review collected by and hosted on G2.com.
With over 20 years in the managed services industry, I've used numerous labor platforms to deliver break-fix and project work for companies of all sizes, from small businesses to large enterprises. The Field Nation Marketplace stands out as the easiest platform to use, the fastest in finding qualified technicians, and the best for achieving strong customer outcomes.
Several features make Field Nation essential for managing our workload. The updated Match 2.0 uses smart technology to quickly connect us with skilled professionals, making it simpler than ever to assign qualified technicians to our projects. The platform’s Push/Pull integration with Smartsheets streamlines our data management, while Talent Pools allow us to group proven technicians for future needs. Additionally, the ability to define TASKs within work orders provides a clear roadmap for technicians, ensuring that every job meets our standards and delivers the data we need for thorough customer reporting.
Field Nation is an invaluable tool for delivering reliable, high-quality service. Its powerful features help us achieve consistency and efficiency, ultimately driving better results for our customers. Review collected by and hosted on G2.com.
Field Nation has great tools, however they are missing one that would help grow their break-fix work with enterprise level customers. The ability to manage inventory/warehouse parts and trunk stock for technicians. The ability to get fast and accurate tracking updates when part are delivered to the customers. Review collected by and hosted on G2.com.
You can see the average payrate for an area, there's a wide selection of techs to choose from, communication is easy, keeping a paper trail is much easier through it, and once you find techs you like, you can start to build a network Review collected by and hosted on G2.com.
Sometimes the quoted average price range seems to be inaccurate, before you have a network of techs built it's kind of luck of the draw - sometimes you hit some duds. Review collected by and hosted on G2.com.
What I like best about Field Nation is its vast network of skilled technicians and the ease of finding the right professionals for projects across different locations. Review collected by and hosted on G2.com.
The platform fees can add up, especially for frequent users managing multiple projects. Additionally, some technicians look for ways to increase their charges, such as by adding extra fees or extending the scope of the work, which can lead to higher-than-expected costs for us as the hiring company Review collected by and hosted on G2.com.
