Field Effect MDR Reviews & Product Details

We find the ARO very valuable. We're able to get alerts on outdated software, on devices which are not running the Field Effect agent, alerts on CVE which we would otherwise not gather from our old MDR. The dashboard is simple and gives us insight at-a-glance. Their service is prompt and knowledgeable. Review collected by and hosted on G2.com.

We implemented Field Effect approximately nearing almost a year now and I have yet to find anything to dislike about Field Effect. Review collected by and hosted on G2.com.

I’ve been really impressed with Field Effect MDR, especially in how it balances strong security coverage with real-world usability.

What I like most is the quality of the alerts. Instead of being overwhelmed with noise or false positives, the alerts that come through are meaningful, contextual, and actionable. It feels like the platform is designed to help teams respond, not just react.

I also really value the human expertise layered on top of the technology. Knowing that detections are validated and supported by experienced analysts adds a level of confidence you don’t always get with purely automated tools. It doesn’t feel like “set it and forget it” — it feels supported.

Another standout is how clear and easy the insights are to understand. Even complex security findings are presented in a way that makes sense, which is especially important when security teams are also juggling broader IT responsibilities.

Overall, Field Effect MDR feels customer-focused, practical, and genuinely effective at reducing risk without creating unnecessary complexity. It’s a solution I trust and enjoy working with. Review collected by and hosted on G2.com.

One area I think Field Effect MDR could improve is around initial onboarding and ramp-up time. Because the platform is thorough and intelligence-driven, it can take a bit of time to fully tune and align it to an organization’s environment. The payoff is worth it, but it’s not always instant. Review collected by and hosted on G2.com.

I absolutely love the technical team and the quality of their support. They’re incredibly responsive, quick to detect threats, and efficient at helping us resolve issues. Field Effect MDR also provides a true single pane of glass, making it easy to manage our environment and prevent problems before they happen.

It’s also super easy to deploy, and the integration with our ConnectWise platform is a huge advantage. It allows me to assign simple remediation tasks to junior technicians, who can easily follow the included step-by-step guidance. Review collected by and hosted on G2.com.

Honestly, I don’t have any significant dislikes. The platform works exactly as expected, and the support team consistently delivers excellent service. Review collected by and hosted on G2.com.

I really like how Field Effect MDR is easy to work with and integrates well with our PSA and other tools like Connectwise, M365, Google Workspace, Duo, Dropbox, Salesforce, and Sophos. The ARO escalation process is smooth, which makes things much more manageable for us. I also appreciate the company's focus on MSPs and the fact that it is a Canadian company. The initial setup was very easy, which was a big plus. Review collected by and hosted on G2.com.

License and contract management has been a challenge, however the new portal has made this a lot better. Review collected by and hosted on G2.com.

Field Effect fits very well with our team, and we have been working with it for a while now. Alerting has options for manage them in an easy way. The onboarding process is very straightforward with an easy-to-use dashboard giving our team the tools to caught issues on time. Customer support has been helpful for implementation and remediation. Review collected by and hosted on G2.com.

Things to improve, I would say maybe seeing more information from the main dashboard. Review collected by and hosted on G2.com.

I love that Field Effect MDR is a comprehensive solution covering all client environments, including on-premises and cloud. It's a partner-only offering with a limited set of SKUs, which makes it easy to resell. The ability to 'plug' into various environments like hybrid cloud, on-premises infrastructures, cloud-based SaaS, and cloud-based infrastructures makes it easy to offer broad coverage for cybersecurity. As a partner, selling the solution is straightforward since it's based on a pricing model per client user, simplifying quoting for the customer. I believe it's an industry leader in the MDR space. Review collected by and hosted on G2.com.

I would love to have some kind of virtual appliance in Azure IaaS for our customers without any on-premises infrastructure. Some customers leverage the Azure Virtual Desktop offering from Microsoft and since their infrastructure is almost completely in Azure, the lack of an appliance to analyze the traffic creates kind of a blind spot. Review collected by and hosted on G2.com.

I really appreciate Field Effect MDR as our main managed detect and respond solution for cybersecurity. It's amazing because it works 24/7, providing protection even outside office hours. This continuous protection is crucial as it immediately detects and isolates threats, like when a bad link is clicked, to prevent infection. Another great aspect is its reasonable pricing, which is particularly valuable compared to other cybersecurity solutions. It's also super easy to install without the need for big appliances, making it user-friendly. Everyone loves how straightforward the installation process is, unlike some other complex solutions out there. Review collected by and hosted on G2.com.

Sometimes it doesn't innately integrate with some of our other systems, so it took a little bit of time for us to fix that. When it interacts with other things, it kinda ***** because it triggered a malicious login alert even though it wasn't, and it shut down the account. Review collected by and hosted on G2.com.

I love how Field Effect MDR goes deep with finding vulnerabilities in our clients' environments and how they are always on top of the latest vulnerabilities, letting us know if there is a single product or software in the environment that is vulnerable. The domain typo-squatting alerts are a great feature. It's very valuable to get insight into how things are configured within our clients' environments. For example, it let us know that a client's DC still accepted RC-40 Encryption methods for logging in, which we would not have discovered unless we manually looked for it. Additionally, the initial setup was really easy. We created a script in our RMM and pushed out the agents, and the appliances were plug and play. Review collected by and hosted on G2.com.

Maybe including a little bit more detail on alerts, for the most part the info is fine but I catch myself having to reach out to support for more info. Review collected by and hosted on G2.com.

I like the agent protection policy and balanced response protection of Field Effect MDR. The fact that it does not allow users to uninstall Field Effect is a great feature. I really appreciate how the balanced response policy takes automated actions if any suspicious activity is detected. The initial setup was easy, and I'm very satisfied with the switch from SentinelOne as Field Effect MDR goes beyond just being an EDR tool. Review collected by and hosted on G2.com.

I think it could be improved by bringing the hashes tab to the blocklist. Review collected by and hosted on G2.com.

I think it's the way it's laid out that even some less technical team members can look at the AROS and understand what's going on, and the remediation steps to resolve an alert. It's also simple to get up and running, with the installer scripts we push it out via our RMM tool, and we see the devices in the portal very quickly. It was no trouble getting the team up and running. Review collected by and hosted on G2.com.

There is nothing that immediately stands out as a dislike. Their team has been great supporting us if we ever run into an issue. Review collected by and hosted on G2.com.