Feroot Security Reviews (29)

Reviews

Feroot Security Reviews (29)

4.9
29 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Feroot Security for its ease of use and responsive support, highlighting how quickly it integrates into existing systems and enhances web security management. The intuitive setup process and effective real-time threat detection are frequently noted as key benefits, although some users mention a learning curve with the UI and configuration options.

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MA
Mohamed A.
PCI Compliance Analyst
Enterprise (> 1000 emp.)
"Great customer onboarding and anytime support"
5/5
What do you like best about Feroot Security?

Very responsive to emails or other forms of contact.

Very patient.

Technical support available anytime.

Very simple platform.

Very straightforward, easy to learn, and easy to use.

Very generous with their time and technical expertise.

A true 1-click setup.

Easily integrates with existing security infrastructure.

Many features and data collection points that are helpful for business intelligence. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

I don't know of too many downsides. Perhaps right now, their offerings are not so diverse as other larger security saas companies. But they are innovating and developing fast and I am sure that they will start to offer more tools and more functionalities soon. Review collected by and hosted on G2.com.

J P.
JP
J P.
Manager - Information Security
Enterprise (> 1000 emp.)
"Great solution and support!"
5/5
What do you like best about Feroot Security?

Feroot's ability to integrate into our payment page environments and provide timely notifications & alerts had an immediate impact in helping meet the PCI 4.0 requirements. Their support is world class and timely, with a dedicated resource to help get us through our initial phases of onboarding. After initial setup, we are able to provide consistent monitoring of payment pages and script inventory on a tighter frequency than required by the standards. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

SIEM integration was a bit more complicated than initially thought. Review collected by and hosted on G2.com.

AM
Angela M.
Director ECommerce
Small-Business (50 or fewer emp.)
"Feroot is a great PCI partner"
5/5
What do you like best about Feroot Security?

Feroot made it really easy for us to get the latest updates to meet new PCI compliance guidelines. Great admin and good people we worked with on the setup and continued great partnership. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

Can't really think of Anything right now Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Quick and easy implementation plus dedicated support"
5/5
What do you like best about Feroot Security?

Feroot was able to meet PCIDSS V4.0.1 requirements quickly, easily with very little effort on my part (Always a plus in a small team).

The team at Feroot quickly built a relationship with me and genuinely care about how they product is operating.

They respond quickly to any queries and or suggestions for improvement. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

It's a broad product, and I'm probably only scratching the surface of what it can do. So at first, the UI can seem a little confusing, but the team at Feroot are always on hand to provide guidance. Review collected by and hosted on G2.com.

Ross W.
RW
Ross W.
Privacy Manager - Transformation
Enterprise (> 1000 emp.)
"Great Support for Website and Cookie Compliance"
5/5
What do you like best about Feroot Security?

We've had a great experience with Feroot and their support staff. From the start, their team has been incredibly engaged, offering continuous support and promptly addressing our use cases. What's even more impressive is that they actively listen to our feedback and incorporate it into future updates, showing a genuine commitment to improving their tool.

The implementation process was a breeze, thanks to their excellent support team. We simply told them what we wanted to scan and how, and they quickly configured and set up the necessary scans for us. This made the entire process seamless and hassle-free.

The tool itself has been valuable in ensuring our cookie compliance. It has made managing our cookie banner much easier, ensuring that it functions appropriately based on user choices. The automatic categorization of cookies is a particularly helpful feature that saves us time and effort.

Overall, Feroot has been a great asset for our compliance needs, and we look forward to seeing even more enhancements in future updates! Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

While the tool works well, I’d love to see better reporting features, including the ability to export charts and more easily identify whether our cookie banner is behaving as expected based on the scans we've set up and configured. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Exceptional Service: Friendly, Responsive, and Knowledgeable Team"
5/5
What do you like best about Feroot Security?

Friendly, responsive, and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

Nothing so far.Nothing so far.Nothing so far. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Effective website security platform and competent people"
4.5/5
What do you like best about Feroot Security?

The platform performs a wide array of security functions for the enterprise, and the people who support it are helpful, courteous and competent. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

To someone new to website security software, it takes time to learn and acclimate to the features and functions of the admin console without some hand holding. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Great support and easy to use"
5/5
What do you like best about Feroot Security?

Feroot has been a great partner in our road to stay in compliance for our customers. Always ready to jump in, help and explain. Process to implement has been painless. They have supported us all along the way and have been flexible with our needs. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

I don't have anything specific to add to our dislike list at this time. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Reliable and Easy-to-Use Security Solution in Front-End Policy Management"
5/5
What do you like best about Feroot Security?

Feroot has several features that I appreciate. The setup process is straightforward and efficient. For Inspector, it involves a simple one-time page crawl, while for PageGuard, adding a script is all that’s needed, with no noticeable performance impact. The tool effectively blocks unauthorized domain actions that fall outside the defined policy. On our sensitive pages, we haven’t identified any malicious domains, which reinforces the reliability of its “set-and-forget” nature. Additionally, Feroot’s team is highly responsive and open to feedback, offering valuable assistance with PCI compliance and helping maintain overall compliance. Their integration of AI into the product is both thoughtful and practical, enhancing functionality without adding unnecessary complexity. Review collected by and hosted on G2.com.

What do you dislike about Feroot Security?

With any product, there are a few areas for improvement. Configuring policies through their editor can be less than ideal, making the process feel inefficient at times. Additionally, using Domain Guard has made implementing CSP policies more challenging. While this may partly stem from organizational hurdles—since CSP requires extensive coordination across departments—it’s an area where the tool could provide better support or flexibility. Despite these minor concerns, Feroot’s strengths make it a valuable asset in maintaining security and compliance. Review collected by and hosted on G2.com.