Justine M.
JM
Justine M.
Chief Operations Officer
Small-Business (50 or fewer emp.)
"A Game-Changer for Managing and Reviving Old Leads"
5/5
What do you like best about Fello?

I love Fello’s enrichment feature! We had a lot of buyer leads without addresses, and now we’re able to see who actually owns a home and could be a potential seller. That has opened up opportunities we didn’t know we had. Review collected by and hosted on G2.com.

What do you dislike about Fello?

So far, there hasn’t been anything we truly dislike about Fello. The main thing is that we still need to put more time into developing our internal strategy for how we use it. The more we lean into the platform, the more value we’ll get. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello

We're delighted to hear that Fello has been instrumental in re-engaging old leads and helping you better manage your extensive lead database. It's fantastic to hear that the enrichment feature is providing valuable insights and opening up new opportunities for your business. We appreciate your feedback and look forward to continuing to support you as you maximize the value of Fello.

Murad A.
MA
Murad A.
Sales Strategy Manager
Mid-Market (51-1000 emp.)
"Simply put, this will increase your listing inventory 10x in no time!"
5/5
What do you like best about Fello?

What I like most about Fello is that it takes the guesswork out of who to call. The platform uses AI and enriched data to identify potential sellers in my database by showing how long they’ve owned their home, how much equity they have, MLS and public records history, and how likely they are to sell. It gives me proven call scripts and real-time alerts when someone shows buying or selling signals—like requesting a home valuation or viewing comps.

Fello was extremely easy to implement and integrate with my CRM, and I use it daily as a core part of my lead generation and follow-up strategy. The new AI features make it even easier to build high-probability call lists and target the right people at the right time.

Customer support has been excellent—very responsive and helpful any time I’ve had a question or needed training. From day one, they made onboarding smooth, and they continue to roll out valuable updates. Overall, the ease of use, automation, and high-quality data make Fello an essential tool in my real estate business. Review collected by and hosted on G2.com.

What do you dislike about Fello?

Honestly, there’s not a thing I dislike about Fello. It’s one of the few platforms I’ve used in real estate that truly delivers on what it promises. From ease of use to support and results, it’s been a consistently positive experience. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello

Thank you for sharing your positive experience with Fello! We're glad to hear that the platform has helped you take the guesswork out of lead generation and follow-up, ultimately leading to more efficiency and meaningful conversations. We appreciate you so very much!

Enrique H.
EH
Enrique H.
BDA - Inside Sales Agent
Small-Business (50 or fewer emp.)
"One of the best CRMs out in the market!"
5/5
What do you like best about Fello?

I love how I can use Fello with other platforms and they just interact together,I'm able to build my business off of that... I have reached clients that that I didn't know own properties or are looking to sell, and Fello raises their hands for them. I use it in my day-to-day work so I can find the best opportunities..The customer service is impeccable.. They are always doing webinars and trying to help us the business owners.It helps to do multiple things without the hassle.. Saves me so much time in my day! thank you so much for being so great.. I will keep on using it to build my Business and use my database in ways i couldnt think of! Review collected by and hosted on G2.com.

What do you dislike about Fello?

There isn't a lot of things that I don't like about Fello.. Just sometimes the public information might be wrong but we can't blame Fello for that.. It pulls data from public records.. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello

We're delighted to hear that Fello has had such a positive impact on your business! It's great to know that our platform has helped you reach new clients and streamline your day-to-day operations. Thank you for your kind words about our customer service and webinars – we're committed to providing valuable support for business owners like you.

Windy G.
WG
Windy G.
Team Leader
Small-Business (50 or fewer emp.)
"Fello Is a Game Changer for Large Databases"
5/5
What do you like best about Fello?

We have a very large database (50k+ leads) Fello has helped me and my team talk to our entire database without going to Google jail… they reach out two times a month to our sellers and they’re turning our buyers into sellers… Fello is a game changer! And I also really love Ryan, Lori and Gus! Review collected by and hosted on G2.com.

What do you dislike about Fello?

There is absolutely nothing I dislike about Fello. Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello

Windy, thank you for sharing your positive experience with Fello! It's great to hear that it has been instrumental in reaching out to your sellers and turning buyers into sellers, specifically Luxury Sellers.

We're thrilled Fello is helping reach out to your large database. And we agree, Ryan, Lori and Gus, plus our entire support and customer success team are amazing!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Powerful Insights That Supercharge Connection With My Clients."
5/5
What do you like best about Fello?

I love the backend insights it gives me on the homeowners in my database and their properties. It makes my marketing and connection strategy much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Fello?

There isn't really anything I dislike about Fello. There is a lot to learn to get the most out of it, but taking the time to learn it pays in dividends. Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello

We're thrilled to hear that Fello's backend insights are helping you supercharge your connection with clients! Our goal is to make your marketing and connection strategy more efficient, and we're glad to hear that it's working for you.

Dan W.
DW
Dan W.
Mid-Market (51-1000 emp.)
"Disappointing Service with Unfulfilled Promises"
0.5/5
What do you like best about Fello?

It seems helpful when you look at it. Review collected by and hosted on G2.com.

What do you dislike about Fello?

I don't like that Fello hasn't solved any problems for me. I purchased Fello with the expectation that it could help me nurture my renters into buyers, as I was promised they were working on automations and workflows applicable to my needs. Four months later, none of those promises have been delivered. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello

Thank you for your candid feedback. We’re sorry to hear that Fello hasn't met your expectations over the last four months.

To provide some clarity for your needs and for others reading, Fello is currently a seller-focused platform. While we are always evolving, our core automations and workflows are specifically designed to help agents generate and nurture seller leads. It sounds like there was a significant misalignment between your goal of nurturing renters and our platform’s current capabilities.

Thank you for sharing your experience so we can work with our team to ensure our product's capabilities are better shared with the needs of our users moving forward.

Jennifer G.
JG
Jennifer G.
Realtor
Small-Business (50 or fewer emp.)
"Get onboard or miss the ship!"
5/5
What do you like best about Fello?

Fello is amazing. It provides smart AI automation to my Data base. I have only had it a short time but feel it's the best tool out there. Clients are accepting my emails, filling in information and "wanting" to hear from me. I am a Connecticut Realtor and selling for 30 years and I have gone through so many changes over the years. This platform of Fello I was lucky to be introduced to. Everyday they keep updating it and staying up with the ever changing real estate business Review collected by and hosted on G2.com.

What do you dislike about Fello?

I honestly can not think of any dislikes. It was an easy platform to learn. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello

We're thrilled to hear that Fello has had such a positive impact on your real estate business! It's great to know that our AI automation and email marketing tools are making a difference for you. We appreciate you and your partnership so very much!

Leilani S.
LS
Leilani S.
Listing Manager
Small-Business (50 or fewer emp.)
"Listing Manager"
4.5/5
What do you like best about Fello?

Fello helps me connect with homeowners the moment they show interest. Whether they’re curious about their home value or just starting to explore selling, Fello gives them an easy way to engage — and gives me the opportunity to start building a relationship. It doesn’t just capture leads — it keeps everything organized in one place. I can track every touchpoint, see how engaged a lead is, and tailor my follow-up based on their activity. Fello automates much of the communication and lets me focus on what matters — nurturing relationships and closing deals. Review collected by and hosted on G2.com.

What do you dislike about Fello?

The integration with Brivity (CRM used) and Fello could be better, having to make notes in both platforms is time consuming and frustrating. It would be nice if when I make a note in Fello it automatically translates to a note in Brivity. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello

Thank you for sharing your positive experience with Fello! We appreciate your feedback about the integration with Brivity, and we'll work on enhancing the seamless transition of notes between the two platforms. We appreciate you!!

Gia F.
GF
Gia F.
REALTOR
Small-Business (50 or fewer emp.)
"The Data Tool I've Been Searching For"
5/5
What do you like best about Fello?

Ease of use. Customer support. Ease of Implementation. Data richness. Review collected by and hosted on G2.com.

What do you dislike about Fello?

I do wish it could find email addresses if I had name and address. I wish postcards didn't cost as much. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello

We're glad to hear that you find Fello easy to use and that our customer support has been helpful for you. We appreciate your feedback about the email address search and postcard costs, and we'll take that into consideration for future improvements. It's great to hear that Fello is helping you stay up to date on property status and target your marketing effectively. We appreciate you so very much!

John G.
JG
John G.
Director of Growth & Development
Mid-Market (51-1000 emp.)
"Automated Emails and Data That Keep Us on Track"
4.5/5
What do you like best about Fello?

Automated emails, data, ability to farm and keep in touch with SOI Review collected by and hosted on G2.com.

What do you dislike about Fello?

Team account limitations, agents don't use it or train enough on it Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello

Hi John! Thank you for sharing your feedback. We appreciate your positive comments about the automated emails and data features. We understand the importance of addressing team account limitations and providing better training for agents. We are actively working on solutions to help enable your team and make sure they have the resources necessary.