KG
Kristy G.
Operations Director/Realtor
Small-Business (50 or fewer emp.)
"User-Friendly CRM Integration with Amazing Support from Tam"
5/5
What do you like best about Fello?

I love that Fello is user friendly and integrates with our CRM. Our support rep, Tam has been absolutely amazing and she has helped us every step of the way. Review collected by and hosted on G2.com.

What do you dislike about Fello?

We haven't run into any downsides yet, we are pleased with everything so far. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello
Edit edit

Thank you for the positive feedback! We're glad to hear that Fello is meeting your needs and that Tam has been providing excellent support. We're committed to providing top-notch service and support to all our customers.

Patricia H.
PH
Patricia H.
Co-Owner/ Lead Sales Agent
Small-Business (50 or fewer emp.)
"Smooth Onboarding, User-Friendly, and Excellent Support"
5/5
What do you like best about Fello?

What I like most about Fello is how easy it is to use. I can log in and instantly see who I should contact or follow up with, which keeps me on track and saves time. The on-demand training and manuals are super helpful, and the staff has always been quick and responsive whenever I’ve needed support.

The onboarding process was a breeze, though I’ll admit we may have been spoiled by the skillset of Sara Steed, our Customer Success Manager, who made the experience seamless and stress-free!

Overall, Fello has been a fantastic tool backed by a great team. I highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about Fello?

Honestly, nothing comes to mind. It’s an evolving tool that continues to improve and keeps users updated on changes. And if any issues do come up, the support team is readily available to help you navigate them. Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello
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Patricia, thank you for sharing your positive experience with Fello! We're thrilled to hear that you find our platform user-friendly and our support team responsive. We're also glad to hear that your onboarding process went smoothly with the help of Sara.

Thank you for recommending Fello, and we're delighted to hear that it's helping you save time and stay organized. If you have any further feedback or need assistance, feel free to contact us. We're here to support you every step of the way!

Breanna B.
BB
Breanna B.
Director of Operations
Small-Business (50 or fewer emp.)
"Adam Merrick Real Estate - Fello User!"
5/5
What do you like best about Fello?

Fello has been an incredibly valuable tool for our Inside Sales Team and Listing Agents! The integration with our real estate CRM makes the lead flow seamless, and the valuation tools combined with sooooo much advanced filtering allow us to create easy-to-access lists in our CRM. Everything works together to keep our team efficient and productive when setting appointments for our listing tea,.

What truly sets Fello apart though is the support in my opinion! Our Customer Success Manager, Sara Steed, is outstanding—she responds quickly and consistently provides Loom videos that make our customized processes easy to understand. Her support has made a huge difference in our experience, especially for somebody like me who self taught how to use Fello as I didn't work for my real estate company when we decided to start using Fello! Review collected by and hosted on G2.com.

What do you dislike about Fello?

Not that I dislike this, but I wish that there was more customization that consumers would have when using Fello landing pages. I wish we could edit and make our own questions, but even with that I still give Fello a 10 out of 10! Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello
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Thank you Breanna! We're thrilled to hear that Fello has been such a valuable tool for your Inside Sales Team and Listing Agents! We appreciate your feedback and are glad to hear that the integration with your real estate CRM and the support from your Customer Success Manager have made a positive impact on your experience. Sara, and all our CS and Support team members, are amazing!

Stay tuned for more info on Fello Landing Pages. We have some exciting updates coming in the next few months that I think you'll love!

RS
Rae-Anne S.
Director of Operations
Small-Business (50 or fewer emp.)
"The best way to secure more listings"
5/5
What do you like best about Fello?

Fello allows for a better touch to past clients - upgrading from the typical "Hope things are going well" to a "Since you've bought your home, it's appreciated by this much" conversation. We've also been able to utilize it as a great cold calling tool allowing to bring value to every call we make. Review collected by and hosted on G2.com.

What do you dislike about Fello?

I wish there was a better tool for reporting to incorporate it with FUB. We love diving in to KPIs for everything and having an easy tool to figure out how many cold calls it takes in order to secure a listing walkthrough to then turn it into a listing agreement would be amazing and allow us to coach our agents that they need to make 10 calls a day in order to get 1 listing a month.. or something like that. Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello
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Rae-Ann, thank you for sharing your feedback on Fello! We're glad to hear that it has helped you improve client communication and cold calling. Tracking lost listings is often cited as a key driver for improvement among Fello users like you.

We appreciate your suggestion on additional reporting tools and will definitely consider it for future updates.

Marcus D.
MD
Marcus D.
Team Lead and Co-Owner
Small-Business (50 or fewer emp.)
"This platform is bananas."
5/5
What do you like best about Fello?

I think the real time data is extremely helpful right now we can easily filter and tag to go very granular on things. The ability, in addition, for us to have an AI helper which gives us scripting for our Isas as well as the upcoming marketing rollout is going to be bonkers. I also think the platform itself is relatively intuitive and love the layout. Review collected by and hosted on G2.com.

What do you dislike about Fello?

The only thing so far that I've found I don't like is that if we're running through the AI piece but we want to grab a phone number once we click out of the AI piece to grab the phone number everything disappears. It would be nice if we could have that box stay open and still be able to navigate or at least have a feature where everything that's already been displayed can be saved from the previous instructions. Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello
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Thank you for sharing your amazing experience with Fello! We're thrilled that you find the real-time data and Ask AI scripting beneficial. We have already begun taking action on your feedback related to navigating away from the AI prompts.

It's fantastic to hear that Fello is streamlining your work and consistently engaging your clients. We've worked hard to build an intuitive product that is easy to use so we're glad to hear you enjoy the layout.

Allie W.
AW
Allie W.
Realtor
Small-Business (50 or fewer emp.)
"Proactive Prospecting and Stronger Data with Powerful Enrichment"
5/5
What do you like best about Fello?

I like the information it provides myself and my team so we can be more proactive is our prospecting, I also like that it has helped us enrich our database so our data is even more valuable to us. Review collected by and hosted on G2.com.

What do you dislike about Fello?

There isn't something that stands out to me in particular that I dislike- I wish it would skiptrace numbers ;) Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello
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Allie,

We're glad to hear that Fello is helping you and your team be more proactive in your prospecting. Clean, accurate and impactful data is at the core of Fello. Finding those hidden sellers in your database and marketing team is what we're here to help you solve.

We appreciate you taking time to leave us feedback.

Cortneigh L.
CL
Cortneigh L.
Listing and Contract Coordinator
Small-Business (50 or fewer emp.)
"Effortless to Use—A Flawless Experience with Fello"
5/5
What do you like best about Fello?

I really appreciate how simple Fello is to use. Its organization makes everything straightforward, and navigating through the app is effortless. Review collected by and hosted on G2.com.

What do you dislike about Fello?

I haven't encountered any problems, and whenever I have a question, I receive a prompt response. Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello
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We're thrilled to hear you find Fello simple and intuitive to use. Our goal is to provide a seamless experience for our users, and we're glad to hear that it's benefiting your business. Leveraging Fello's landing pages is a great way to capture leads.

Thank you for Cortneigh!

Yola S.
YS
Yola S.
Internal Sales Agent / Company Concierge
Small-Business (50 or fewer emp.)
"Game-Changer for Real Estate Valuation"
5/5
What do you like best about Fello?

I find Fello awesome for real estate valuations because our clients can request a valuation or CRM, and it lets us know the 'Likely to Sell' percentage, which is really helpful. I like that it provides real-time updates and gives us the equity information, making it easy to reach out to clients and start a knowledgeable conversation. Setting up Fello was very easy for our team. Review collected by and hosted on G2.com.

What do you dislike about Fello?

I really like everything about it. However, it might be helpful to have a section where updates to properties can be added. Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello
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Thank you for sharing your positive experience with Fello! We're thrilled to hear that our platform has been a game-changer for your real estate valuations. Your feedback about adding a section for property updates is valuable, and we will definitely consider it for future enhancements. We're glad to hear that setting up Fello was easy for your team and that you find the real-time updates and equity information helpful. If you have any more suggestions or feedback, please feel free to reach out. We're here to support you every step of the way!

HR
Haley R.
Realtor and Office Manager
Small-Business (50 or fewer emp.)
"Fello: Game-Changer for Lead Capture and Homeowner Value"
5/5
What do you like best about Fello?

Fello is amazing!! It provides amazing value to homeowners. Great tool for capturing solid leads. The agent website is extremely easy to use. Great built-in segments to know which leads to follow up with daily. Very well laid out & user friendly. We absolutely love Fello. It's been a big game changer to our business. Plus Ryan Young & Jamie Muenchen are AmAzInG people! Review collected by and hosted on G2.com.

What do you dislike about Fello?

Absolutely nothing. Only good things to say! Review collected by and hosted on G2.com.

Response from Steve Hartman of Fello
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Haley, thank you for sharing your amazing experience with Fello! We are thrilled to hear that you find it valuable for capturing appointments and enhancing homeowner value. Our team is dedicated to providing a user-friendly experience, and we are delighted that you appreciate the built-in segments for effective follow-ups. We are grateful for your kind words about our team, specifically Ryan Young and Jamie Muenchen.

If you ever have any questions, please don't hesitate to reach out. We are here to support you every step of the way. Thank you for choosing Fello!

Samantha P.
SP
Samantha P.
Market Center Tech Trainer
Mid-Market (51-1000 emp.)
"Great for Filtering Ready-to-Sell Leads and Staying Focused on Listings"
4.5/5
What do you like best about Fello?

I ability to filter out potential clients who are ready to sell their home. I also like that this program focuses mainly on Listings. Review collected by and hosted on G2.com.

What do you dislike about Fello?

I have no dislikes - Fello has been working great for our office for those who utilize it efficiently Review collected by and hosted on G2.com.

Response from Jamie Muenchen of Fello
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We're glad to hear that Fello is helping you filter potential clients and focus on listings. Thank you for sharing your positive experience! We appreciate you!