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FedEx Ship Manager Reviews & Product Details - Page 5

FedEx Ship Manager Overview

What is FedEx Ship Manager?

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.

FedEx Ship Manager Details
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Product Description

FedEx Ship Manager is a shipping software solution designed to enable high-volume shippers to automate the entire shipping process and eliminate paperwork.


Seller Details
Seller
FedEx
Year Founded
2000
HQ Location
Memphis, Tennessee
Twitter
@FedEx
324,628 Twitter followers
LinkedIn® Page
www.linkedin.com
189,199 employees on LinkedIn®
Ownership
FDX
Total Revenue (USD mm)
$69,217

Recent FedEx Ship Manager Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"It seems to work pretty easy. I want to see it work this good live"
I can see all theto surcharges that we pay and I like to be able to see the intransit times. We are having a terrible time with receiving packages...
DH
David H.Small-Business (50 or fewer emp.)
4.5 out of 5
"Works well with customer integration (EDI)"
Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use
Joshua D.
JD
Joshua D.Small-Business (50 or fewer emp.)
5.0 out of 5
"FedEx Ship Manager makes shipping easy"
I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. ...
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FedEx Ship Manager Media

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86 FedEx Ship Manager Reviews

4.4 out of 5
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86 FedEx Ship Manager Reviews
4.4 out of 5
86 FedEx Ship Manager Reviews
4.4 out of 5

FedEx Ship Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FedEx Ship ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RH
Marketing Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FedEx Ship Manager?

Easy to use, estimate costs and track shipments Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Lately there have been frequent delays with ground delivery estimated arrival date. This is inconvenient when the person needs to wait home to sign. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Remote employees receiving equipment safely and quickly Review collected by and hosted on G2.com.

Prince Felixon N.
PN
Operations Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

Fedex ship manager helps to manage all the shipment shipped, in transit and delivered, it helps to check the booked history and to schedule the load pick up with ease. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

The upgrade version is not user friendly and occasionally it gets shut down and the recovery time is too long which delays in processing the schedule to create. Review collected by and hosted on G2.com.

Recommendations to others considering FedEx Ship Manager:

User friendly platform and customer service team, get connected and enjoy the delivery service Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

we can use the fedex ship manager platform to ship as per our needs, we can schedule the pick up with multiple time and date slots, history can be viewed and timely updates Review collected by and hosted on G2.com.

TC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

FedEx Ship Manager integrates with Qualia making it a streamlined process. No need for multiple logins, it's all in one spot. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Getting it integrated was more difficult than other services and unduly complicated, in my opinion. I thought I was all set up, and had to redo part of the process again. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

I can quote pricing, schedule pickups and print labels from my office- all through Qualia. Saves time and is more organized. Review collected by and hosted on G2.com.

MK
Coordinator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

The ability to save prior entered data helps when sending items to regular or recurring customers. Also, the automatic detection of shipping addresses using the zip codes is helpful when I need to figure out international mailing formats. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

I often encountered the issue of needing to modify the declared value of my shipment due to insurance coverage. I think I should be able to include my declared value and have a notification present that only a certain amount is covered. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

FedEx is the fastest method of sending our products. We typically send items overseas/ internationally and need to overnight important products. The items have almost always arrived on time without damage. Review collected by and hosted on G2.com.

Shelby V.
SV
Computer Technician
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

FedEx ship manager is super easy to use when shipping multiple hard drives a day for our data recovery business. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Nothing to dislike about FedEx ship manager, we have been using it for years for our data recovery business and safely/securely shipping hard drives. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

The benefits are that we receive a discount for shipping so many hard drives and we can view all of our tracking information in one spot Review collected by and hosted on G2.com.

Garrett N.
GN
Sales Tech Automation Ninja
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

I like best that you can use FedEx Ship Manager to ship even if your internet connection goes out. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

I wouldn't say I like that almost everything is a very manual process. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

We ship a portion of our packages through FedEx Ship Manager and have it as a backup if our leading shipping software (ShipStation) goes down. Review collected by and hosted on G2.com.

CP
Design Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

The tool itself it great & customer support is excellent if any questions or concerns come up. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Nothing. We haven't had any major issues or concerns with ShipManager. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Quick shipping rates help save us time and get as close as possible to accurate shipping charges. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

FedEx Ship Manager is easy to manage and offers more options of services. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Bundle shipments can be somewhat complicated to set up. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Independence and speed to create new shipments. Review collected by and hosted on G2.com.

Martin Lezama O.
MO
Customer Service Representative
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about FedEx Ship Manager?

This system of FedEx is so easy to use that is actually incredible. You configure and set up all the information of any return or shipment and it's so simple to navigate that it's virtually impossible to mistype any field. Additionally, it's certainly so unusual that the environment has any technical issue because of it's minimalistic and user-friendly design. I work in a call center and I use itv very often, I love it! Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

In my experience dealing with return labels and creations of shipments I would say that the systems need to add another field for the email address in which any information is going to be sent because many emails have different protocols and something can happen along the way, even on the Internet. The other thing, this system is so simple to use but, they have to add an option that simply re-sends the information to the customer via e-mail, instead of crating it all over again. Review collected by and hosted on G2.com.

Recommendations to others considering FedEx Ship Manager:

You have to be careful with the return center location, you don't want a lost in transit or after delivery item. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

I solve issues with return lables such as damaged lables, damaged barcodes, un-delivered return lables, scheduled pick-ups, Review collected by and hosted on G2.com.

CP
Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FedEx Ship Manager?

Very easy to set this up and easy to manage your shipping. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Confusing sub domain that makes it a bit difficult. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

We use it for shipping and also gives us a ETD which is more reliable. Review collected by and hosted on G2.com.