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FedEx Ship Manager Reviews & Product Details - Page 2

FedEx Ship Manager Overview

What is FedEx Ship Manager?

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.

FedEx Ship Manager Details
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Product Description

FedEx Ship Manager is a shipping software solution designed to enable high-volume shippers to automate the entire shipping process and eliminate paperwork.


Seller Details
Seller
FedEx
Year Founded
2000
HQ Location
Memphis, Tennessee
Twitter
@FedEx
324,628 Twitter followers
LinkedIn® Page
www.linkedin.com
189,199 employees on LinkedIn®
Ownership
FDX
Total Revenue (USD mm)
$69,217

Recent FedEx Ship Manager Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"It seems to work pretty easy. I want to see it work this good live"
I can see all theto surcharges that we pay and I like to be able to see the intransit times. We are having a terrible time with receiving packages...
DH
David H.Small-Business (50 or fewer emp.)
4.5 out of 5
"Works well with customer integration (EDI)"
Ship Manager meets all my shipping requirements (and my customers) without being overly complication or bogged down with features I don't want/use
Joshua D.
JD
Joshua D.Small-Business (50 or fewer emp.)
5.0 out of 5
"FedEx Ship Manager makes shipping easy"
I use FedEx Ship manager every day and it is one of the easiest programs to use for shipping. I have implemented the use of it with WooCommerce. ...
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FedEx Ship Manager Media

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86 FedEx Ship Manager Reviews

4.4 out of 5
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86 FedEx Ship Manager Reviews
4.4 out of 5
86 FedEx Ship Manager Reviews
4.4 out of 5

FedEx Ship Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FedEx Ship ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EH
Medical Devices
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

Although the UI design isn't the most modern, FedEx Ship Manager makes it very easy to step through the shipping process. I find it especially helpful in validating addresses and minimizing errors, particularly when shipping internationally. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

The UI is a bit clunky, although it has improved with the new updates. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

FedEx Ship Manager makes it easy to do self-service shipping. We don't have to visit a FedEx location... we can do everything from my laptop. Address management is very helpful, as is address validation. It has gotten better over time, as we've added profiles and filled out our addressbook. Review collected by and hosted on G2.com.

HM
Assistant Escrow Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

I love that I can access so many tools to change anything about my shipment as well as track the truck my package is on.

I dont think any other competetors have anything like this. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Not very many downsides to FedEx Ship Manager but wish I had access to the truck's exact location and not the last known location or that it updated trucks location more often. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

FedEx Ship manager helps me avoid having to call customer service for any changes i may need to make to my shipment. Customer service calls can be a very lengthy process. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about FedEx Ship Manager?

Set up shipping from a computer at work. I can print the label and know the price prior to shipping. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

When tax time rolls around, good luck getting copies of your receipts for your shipments. They are long gone in cyber space. Rentention of shipments should be longer. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

I was overcharged in 2020 and could not get support to solve the issue. When I finally got a customer service person to assist me, I was given an email to solve the problem. I sent an email to the name given, and a month later, the response was, "Sorry, I am not the correct deparment to handle your problem." I was charged over $100 for a $20 shipment (I had to choose the method of shipment and saw the price. I weighed the item and put in the proper Fedex envelope. Review collected by and hosted on G2.com.

CB
VP Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

Easy to manage shipments, simple UI, good notifications. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Can be cumbersome to use, and doesn't usually give you much if any detail about exceptions. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Helping to manage all shipments in one place. Ship manager gives us visibility in one place, making it easy to respond t customer inquiries and to keep them in the loop. Review collected by and hosted on G2.com.

SA
bookkeeper
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about FedEx Ship Manager?

FedEx Ship Manager is an easy-to-use desktop software that makes shipping orders by ground, express or freight easy and trackable. This software gives a quick way of getting all your packages addressed and ready to go. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

The download of the software is required. It would be nice if it was done online without needing to download anything. Must know the weights and dimensions of every package before getting the label to print Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Makes shipping out a lot of packages at once easy to do, just enter the information, choose the options you need for your packages and print the labels. Its really easy to do. Review collected by and hosted on G2.com.

BW
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

The interface is very easy to use. The information is easy to find. We have been using several months and have been very happy. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Honestly, we haven't experienced any issues. I don't have anything to complain about. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

It is an easy way to book and coordinate the shipment of our products to our customers. Review collected by and hosted on G2.com.

Breanna R.
BR
Operations lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

I enjoy being able to hop on and quickly view rates and transit time for our account needs. Being able to save addresses and common shipment details for our business is a great time saver! Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

Sometimes the platform feels a bit outdated. The international documentation page can be a bit confusing - not extremely self intuitive sometimes, but they walk you through the needs. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Creating labels, generating packing lists and commercial invoices for international shipments. Great integration needs for Shopify, ShipStation, Netsuite Etc. Time saving with saved profiles too! Review collected by and hosted on G2.com.

Dorothy B.
DB
Administrative Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

Everything you would expect from a shipping site is here - price estimations, tracking, label making. It even has shipping profiles. You have the ability to save frequently used addresses and how those packages are shipped to those addresses, which is an absolute time saver. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

If I HAD to complain about anything, it would probably be that I'd like a little more information when I receive delivery notifications - knowing who signed for the package would be great!! Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

It's saving an enormous amount of time in prepping items for shipping, from custom profiles to label creation. Review collected by and hosted on G2.com.

Latambra P.
LP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

I love I can track my package from the time of shipment to the time of delivery. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

nothing so far! I have not found any issues that I dislike. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

FedEx Ship Manager has not solved any issues I had because I have not had any. Review collected by and hosted on G2.com.

SS
Warehouse Executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about FedEx Ship Manager?

1) You can upload bulk data to generate shipping labels at once.

2) You can calculate rates before shipping to get shipping cost.

3) Easy to use and no technical knowledge is required. Review collected by and hosted on G2.com.

What do you dislike about FedEx Ship Manager?

We are using it since last 3 to 4 years and we didn't faced any issue with it till now. Review collected by and hosted on G2.com.

What problems is FedEx Ship Manager solving and how is that benefiting you?

Earlier we were booking FedEx pickup manually which was quite time consuming activity.

After installation of FedEx ship manager we able to generate bulk shipping labels at our end and even raise pickup request. Review collected by and hosted on G2.com.