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FCS Recovery Glitch Management

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FCS Recovery is multi-language web-based glitch management system for guest and non-guest complaints and incidents, designed to replace the traditional log book for the hospitality industry. It tracks and records the status of complaints, accidents, injuries and emergency incidents at your hotel for in-house guests, non-in-house guests and even hotel employees if chosen to, along with resolution action items that are automatically assigned to the relevant personnel.

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