Juan Carlos C.
JC
Juan Carlos C.
Business Consultant
Small-Business (50 or fewer emp.)
"Fathom AI Notetaker: Accurate Bilingual Summaries That Turn Meetings into Action"
5/5
What do you like best about Fathom?

As a bilingual business consultant working closely with Latino entrepreneurs in Chicago, **Fathom AI Notetaker has become one of the most valuable tools in my daily workflow**. It feels less like a meeting recorder and more like having a smart executive assistant in every call.

First, the **automatic meeting summaries and action items are incredibly accurate**. Whether I’m meeting with small business owners, city partners, or corporate sponsors, Fathom captures the key decisions and next steps so I can stay fully engaged in the conversation instead of worrying about notes.

Another standout feature is how **easily I can share clips and summaries with partners and stakeholders**. After a meeting, I can quickly send the relevant insights to colleagues or business owners, saving time and ensuring everyone stays aligned.

For someone supporting a **Latin Chamber of Commerce in a fast-moving market like Chicago**, efficiency and clarity are everything. Fathom helps me manage multiple meetings, follow-ups, and partnerships without losing track of important details.

Simply put, **Fathom AI Notetaker turns meetings into organized, actionable outcomes**. If you work in consulting, economic development, or community business support—especially in a bilingual environment—this tool is a game changer. I can confidently give it a **10/10 recommendation**. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be great if there were a special price for professionals working at nonprofits that support underprivileged communities. Review collected by and hosted on G2.com.

Response from Alyssa Edelman of Fathom

Thanks so much for your feedback, Juan Carlos!

We love supporting the valuable work of nonprofits and have a special offer just for them - 10 free seats, no strings attached. You can find the link to apply by scrolling down on our Pricing page!

See how Fathom improved
Sam J.
SJ
Sam J.
CEO + Coach
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Efficient Meeting Recording, Needs Better Support"
4.5/5
What do you like best about Fathom?

I use Fathom to record meetings with clients and for screen recording videos instead of Loom. What I really like about it is that it auto starts for every Zoom meeting, which makes life easier because I don't have to remember to hit record. It also automatically takes all my notes and emails me and the meeting attendees the link afterwards. This really helps because I can speak to the camera without worrying about taking notes or recording, and it sends me a summary that I can keep and share with clients or other meeting attendees. The initial setup was very easy too; I just had to sign up and download it. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The only issue I've had with Fathom was updating my email for my account when I changed emails, their support wasn't the greatest with that. They wanted me to verify my email domain through my DNS settings, which was a whole ordeal when just updating my login email shouldn't be that complicated. Review collected by and hosted on G2.com.

Heather L B.
HB
Heather L B.
Certified Enneagram & Life Coach and Signature System and Curriculum Designer
Small-Business (50 or fewer emp.)
"Used one time and was SOLD!"
5/5
What do you like best about Fathom?

I love that I can link it to my Asana and it creates tasks for me from the calls so I don't forget. I also love the highlight feature so I can choose what's important in the call and the ask Fathom feature when I'm looking the recording over and can find exact spots in the recordings quickly. The ability to copy the transcript makes taking it to my ai to use for other purposes is stellar and love the email feature that let's me email my clients easily with what I'm doing, what they're responsible to do and also give them access to the recording. My life is so much easier now!! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It would be nice to be able to save just the audio as well. Review collected by and hosted on G2.com.

Affan I.
AI
Affan I.
Advisor for Technology and Product
Small-Business (50 or fewer emp.)
"Fathom Lets Me Focus in Meetings While It Captures Every Detail !!"
5/5
What do you like best about Fathom?

It’s almost like a habit now. With the way the world is moving toward AI, I’ve found that in meetings I can focus on the important things and offload the less important (at the moment) details to Fathom, because I know Fathom is capturing it. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

It’s difficult to say at the moment. I can’t really think of anything to add right now. Review collected by and hosted on G2.com.

JM
Jayar M.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Effortless Conversation Reviews and Organized Key Discussions"
5/5
What do you like best about Fathom?

What I like most about Fathom is how effortless it makes reviewing conversations, so I can quickly revisit any detail whenever I need to. It keeps all my key discussions organized and easy to access, without any extra hassle. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

There's honestly nothing I dislike about this. It works perfectly for me Review collected by and hosted on G2.com.

Pauline M.
PM
Pauline M.
Executive Accountant
Small-Business (50 or fewer emp.)
"Fathom is practically perfect!"
5/5
What do you like best about Fathom?

It makes our meetings look efficient and professional (which they generally aren’t, they are very unprofessional with a lot of gossip 🥴)

But Fathom puts all the major action points in and seems to just know what is the important items… I have never been so impressed by anything as I have with this!! And even the customer help people are awesome too!! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Nothing!!! The only thing I would like is if the fathom invitee window was smaller, I love that it is very visible to all, but a bit smaller and the actual faces of the invitees could be larger! Review collected by and hosted on G2.com.

Amber B.
AB
Amber B.
Digital Growth Specialist II
Small-Business (50 or fewer emp.)
"Easy to Use Notetaker with Great Notes and a Strong Free Version"
5/5
What do you like best about Fathom?

Very easy to use, I can choose when I want it to join a meeting, and I like the notes it takes. There is a great free version too! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

One time I didn't add it to a meeting right away and I had to give the notetaker the meeting URL. Also, sometimes it gets a few details wrong. Review collected by and hosted on G2.com.

Stephany B.
SB
Stephany B.
Website Project Coordinator
Small-Business (50 or fewer emp.)
"Effortless Zoom Transcripts with Smart Auto-Join Recording"
5/5
What do you like best about Fathom?

I love that it provides a transcript that’s easy to copy. I also like that it automatically joins my Zoom meetings and even waits for participants to arrive before it starts recording. Review collected by and hosted on G2.com.

What do you dislike about Fathom?

The user portal could use some aesthetic improvements, but it’s functional and easy to navigate. Review collected by and hosted on G2.com.

Kristen C.
KC
Kristen C.
Director
Small-Business (50 or fewer emp.)
"Fathom Makes My Meetings Effortless with Spot-On Answers and Actionable Summaries"
5/5
What do you like best about Fathom?

I LOVE Fathom! When I ask it questions about my meetings, not only does it give me the correct answer, but it also shows me at what point in the meeting recording that subject was discussed.

I also love the to-do list or action steps it sends me via email after the meeting ends. The AI analysis or meeting summary is perfect too!

I'm always super impressed with Fathom, and now that I've started using it, I can't imagine having another meeting without it. It's definitely one of my favorite tools!

Thanks Fathom! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

Nothing. It's great! I've never had any issues with it. Review collected by and hosted on G2.com.

AH
Alan H.
Director of Administration/Legal
Mid-Market (51-1000 emp.)
"Fathom Sets the Standard for Accurate, Automated AI Note-Taking"
5/5
What do you like best about Fathom?

Fathom is, in my view, the best AI note-taker on the market. Our internal team reviews tools like this before we roll them out to staff, and we tested a few alternatives, including read.ai and otter.ai. None of them come close to Fathom. We’ve found Fathom to be consistently accurate with its note-taking, and we really appreciate how automated the process is—everyone receives the notes at the same time for review. I’d give Fathom 100/10 stars! Review collected by and hosted on G2.com.

What do you dislike about Fathom?

I really like everything about Fathom. Its note-taking and assignment capabilities are excellent. If I had one nitpick, it would be that sometimes (though rarely) we’ll get a composite answer—like a total of various construction costs mentioned in the meeting—that needs to be reviewed. Review collected by and hosted on G2.com.