What I like best about Fathom is how easy it makes it to stay focused during meetings without worrying about taking detailed notes. Having the meeting automatically recorded, transcribed, and summarized is extremely useful because I can go back afterward and quickly find the important information I need. It saves me a lot of time, helps me stay more engaged in the conversation, and gives me a reliable record to reference later. Overall, the biggest upside for me is the combination of convenience, organization, and time savings. Review collected by and hosted on G2.com.

One downside of Fathom is that the AI-generated summaries aren’t always perfect, so I still find myself reviewing the transcript to make sure important details weren’t missed or taken out of context. I also wish there were more customization options for how the summaries and notes are formatted for different types of meetings. Overall, it saves me a lot of time, but there is still some manual work needed afterward to get the notes exactly how I want them. Review collected by and hosted on G2.com.

The Ai notetaking features

It is a great listener and records the video.

It eliminates me needing to take notes, which I take a lot of typically

It is simple to use. I press a button and it records

I like that it keeps the recordings in the database and not on my laptop. Way less space to take up

I am using it more often Review collected by and hosted on G2.com.

Sometimes the Fathom icon to add it to the room does not appear, I have to manually add it, and sometimes it still won't appear. Sometimes it takes a while to appear in the waiting room. Maybe I am doing something wrong

Sometimes the notes aren't the most accurate. Like it doubled the price I was giving to my client... maybe that was a sign to raise my prices haha.

It can be a little overwhelming knowing with all the features and how to utilize them properly. Review collected by and hosted on G2.com.

As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal requirements. Generally speaking, Fathom is an excellent and easy-to-use note-taker. Once set up using the PC app, I was able to seamlessly integrate Fathom into my client journey workflow using both Zoom and Google Meet.

The ease of accessing the summary, full transcript, and recorded video is brilliantly implemented. The automatically generated Action Items are extremely helpful; having the option to copy these items and create an AI-generated follow-up email is a fantastic time-saver.

The summary itself is excellent, broken down into four clear areas: Meeting Purpose, Key Takeaways, Topics, and Next Steps. These Next Steps are also smartly allocated to the person responsible for each one. Finally, it provides a list of your questions—clicking on one plays the video at that exact moment, which is incredibly useful for review.

I have had to contact Customer support on one occasion and I found them both helpful and very knowledgeable on the issue that I was experiencing. They resolved the issue in a timely manner.

I use Fathom everyday as I work fully online and it is an indispensable tool for my practice. Review collected by and hosted on G2.com.

While the AI is generally impressive, being based in Europe means I work with clients who often have strong Irish, Northern Irish, or Scottish accents. Fathom occasionally struggles to transcribe these accurately compared to standard American or English accents.

I have also noticed that if people talk over one another, the system sometimes misses a speaker or attributes the text to the wrong person. Additionally, the formatting of the text exports can be a bit messy and requires some manual tidying up. Finally, while the free version is useful, I do feel the limits on it could be increased slightly to offer more value before upgrading. Review collected by and hosted on G2.com.

The app joins meetings so fast, and it’s very easy to use, so you don’t need to be an expert. If you ever get lost, you can just copy the link, click “add link here,” and paste it to join. Once the meeting ends, it’s really easy to view everything on one page and share it. You can also use the AI chatbot to ask any question, get a copy of the transcript, and jump straight to the exact moment you’re asking about. If you ask something and the AI answers it, it even shows timestamps. Oh God, this is amazing. Review collected by and hosted on G2.com.

The pricing isn’t easy to find. It’s been free for so long that I’m not sure how they’re making money. I’m worried that one day they’ll lock me out and suddenly charge $25. It feels a bit too good to be true in this day and age. Review collected by and hosted on G2.com.

Ease of use. Straight forward platform to set up and add to a busy life of meetings. Program highlights all action items, summarizations, and key points extremely well. The highlight feature is my favorite as anything pertaining to a key subject in a meeting, click 1 button and its there and even labeled how you decided. Any company utilizing teams should be instituting this program to assist their employees. Review collected by and hosted on G2.com.

I have nothing negative to say about Fathom, what so ever. Review collected by and hosted on G2.com.

That it works reliably and accurately. It's pretty quick to get started and learn how to use, and the free tier allows you to properly trial the product in full, including their AI summary. Oh, I found the human support was exceptional too. Great value, even at their lower and free tiers. Review collected by and hosted on G2.com.

That the latest version of Fathom with the bot-free feature was working great on macOS Ventura for a few weeks... until it decided one day that Ventura was too old and decided to downgrade itself to the old version (without the bot-free feature) – this was something I was able to capture via screen recording and verify with the excellent support team. Review collected by and hosted on G2.com.

Fathom is a game-changer. The free version is incredibly robust, and the transcript accuracy blows other voice-to-text platforms out of the water—far fewer mistakes, which saves me a ton of time. The timestamps and transcripts have saved the day for me on multiple occasions, and I’m genuinely impressed by how many useful features they include completely for free. I also love being part of the BETA group and getting to see what they build next. Kudos to the team! ⭐⭐⭐⭐⭐ Review collected by and hosted on G2.com.

I haven’t disliked anything about Fathom so far. Review collected by and hosted on G2.com.

It just freaking works. It connects with all my meeting interfaces, it's quick to provide meeting notes, ROI is extremely high. Fathom Support has been top notch. AI transcripts are super accurate. I love how I can choose between different readouts or raw transcripts that are accurate. Review collected by and hosted on G2.com.

So far, the only issue I've found has been the UI to find meeting transcripts took a bit to learn, but it was manageable and honestly a secondary issue. I connect the MCP to my LLM of choice and have it run analysis for me, which is more useful. Review collected by and hosted on G2.com.

The clarity of the minutes of the meeting notes at the end of the call in an email. That's the most amazing thing. Review collected by and hosted on G2.com.

Frankly, I haven't come across anything that I disliked about Fathom. The only concern is that, as a 'Free' product, how much of our information and data is really being used by the vendor and to what extent? So, Security and Privacy is a genuine concern. Review collected by and hosted on G2.com.

It is great in a lot of ways.

- Invitation and integration - a link, and your in. Or it auto shows up

- The summaries are spot on and tremendously helpful

- You can chat with your transcripts and get second order insights that weren't apparent in the original meeting. Review collected by and hosted on G2.com.

2 things:

1. It didn't seem to exist 10 years ago.

2. When the desktop client minimizes it completely closes - sometimes just looking for the invite link in another application means I have to search for the fathom app in the start menu again or the tray and wait for it to reinitialize before I can paste the link Review collected by and hosted on G2.com.