Fathom Reviews & Product Details

The AI-generated notes are crisp and clear. The UI’s video-with-transcript feature and the summary templates are both very helpful. The ability to highlight important sections during a meeting also improves the overall experience. Integration with Zoom makes it easier to keep track of all meetings. Overall, the time saved with this application is immense compared to manual note-taking. Review collected by and hosted on G2.com.

The pricing is high for a regular user. the overall performance of the desktop app lags a bit and is sluggish at times. Once a meeting ended but the desktop app kept recording till the next morning. Had to close it manually. Unable to change passwords and username. if my company email is closed, i am unable to take away my notes for future use. Review collected by and hosted on G2.com.

As a Clinical Hypnotherapist working with very complex cases, excellent note-taking is a must for my practice to satisfy both local and European legal requirements. Generally speaking, Fathom is an excellent and easy-to-use note-taker. Once set up using the PC app, I was able to seamlessly integrate Fathom into my client journey workflow using both Zoom and Google Meet.

The ease of accessing the summary, full transcript, and recorded video is brilliantly implemented. The automatically generated Action Items are extremely helpful; having the option to copy these items and create an AI-generated follow-up email is a fantastic time-saver.

The summary itself is excellent, broken down into four clear areas: Meeting Purpose, Key Takeaways, Topics, and Next Steps. These Next Steps are also smartly allocated to the person responsible for each one. Finally, it provides a list of your questions—clicking on one plays the video at that exact moment, which is incredibly useful for review.

I have had to contact Customer support on one occasion and I found them both helpful and very knowledgeable on the issue that I was experiencing. They resolved the issue in a timely manner.

I use Fathom everyday as I work fully online and it is an indispensable tool for my practice. Review collected by and hosted on G2.com.

While the AI is generally impressive, being based in Europe means I work with clients who often have strong Irish, Northern Irish, or Scottish accents. Fathom occasionally struggles to transcribe these accurately compared to standard American or English accents.

I have also noticed that if people talk over one another, the system sometimes misses a speaker or attributes the text to the wrong person. Additionally, the formatting of the text exports can be a bit messy and requires some manual tidying up. Finally, while the free version is useful, I do feel the limits on it could be increased slightly to offer more value before upgrading. Review collected by and hosted on G2.com.

Fathom has completely transformed how I handle meetings. The AI summaries are incredibly accurate, and I love that I can stay fully present in the conversation without worrying about missing a detail. It’s seamless, fast, and the integration with my calendar is perfect. Highly recommended for any professional Review collected by and hosted on G2.com.

The only downside is the desktop banner that appears at the start of every meeting. It feels a bit intrusive and clunky on the screen, and I wish there was a simpler way to minimize it or hide it permanently without it popping up every time. Review collected by and hosted on G2.com.

The ability to stay fully present in the conversation while Fathom captures accurate notes, summaries, and action items in the background. It removes the need to split attention between listening and documenting, and the post-meeting summaries make follow-ups and workflow execution immediate and structured. Review collected by and hosted on G2.com.

Occasionally the summaries need light editing for nuance or context, especially in more complex or fast-moving conversations. It captures the structure well, but I’ll sometimes refine wording to better match intent or tone. That said, it still removes the majority of the manual work and significantly improves post-meeting clarity. Review collected by and hosted on G2.com.

How easy it was integrate it into my meeting links and how seamless it is to record my meetings and immediately have a detailed synopsis ready for me to review. And if I don't like the review that it gave or if I want it to explain the meeting differently, I can literally just ask it to and it will change it to my needs. Super helpful. Review collected by and hosted on G2.com.

Nothing that I really dislike at the moment. I'm currently trying to teach it my company's verbiage and terms so that it will automatically show up in my detailed review. Review collected by and hosted on G2.com.

As a consultant managing multiple clients simultaneously, Fathom has become indispensable. What I highlight the most is its ability to ensure I don't miss a single detail from the sessions. I've tried practically everything on the market: Otter.ai, tl;dv, and even Notion's recorder, and Fathom wins by far. Its AI is, by far, the most accurate in defining new tasks and capturing the essence of the conversation.

It is, without a doubt, the best assistant on the market. Review collected by and hosted on G2.com.

I really have very little to complain about. If I had to mention something, it would be the lack of a direct native connection with Monday.com. Currently, I solve it by combining it with a bit of external automation (OpenClaw), but if they integrated Monday natively, the workflow would be perfect. Review collected by and hosted on G2.com.

I really love how the app automatically prepares me for my next meeting. The initial setup is very easy, and you honestly don’t have to do anything else as long as the app is installed. The support I received when I needed it was amazing, they gave me exactly what I needed. I use it daily and it never fails. Even though the number of features depends on the plan, the purpose of the app is great, and it integrates perfectly with the tools we use, like Zoom or Google Meet. Review collected by and hosted on G2.com.

There isn’t much I don’t like about Fathom. It’s basically a perfect app for its purpose, and it really does its job well. The only thing I’m not that fond of is the “Ask Fathom” option. For some reason, it doesn’t feel very intuitive to me, and it doesn’t seem that smart, although overall it still works fine. Review collected by and hosted on G2.com.

genuinely love using Fathom because of how intuitive and user‑friendly the platform is. When integrated with Microsoft Teams and Zoom, it seamlessly notifies me of upcoming scheduled meetings and automatically begins recording as soon as I join, which eliminates any extra steps or manual setup. One of Fathom’s standout features is the speed of its meeting recaps; they’re delivered almost immediately after the meeting ends, which is a huge improvement compared to similar platforms I’ve used in the past.

The value of Fathom’s free features is impressive, and the Ask Fathom AI tool is particularly efficient and helpful for quickly pulling insights and action items from meetings. Because of my positive experience, I’ve already recommended Fathom to others within my organization. I would absolutely continue using and advocating for the platform, and I would not hesitate to utilize its paid enterprise or business features should I move to an organization that is able to invest in a subscription.

Customer support has also been top-notch with troubleshooting a minor integration issue. I use Fathom almost daily for my scheduled meetings, especially interviews to create transcripts and track action items. Absolutely wonderful tool! Review collected by and hosted on G2.com.

no downsides to note. I have enjoyed using the platform for the past month. Review collected by and hosted on G2.com.

No manual note-taking is needed, which means I don’t make mistakes, and I can refer back to my notes at a later date. Review collected by and hosted on G2.com.

I don’t have any dislikes when using Fathom. It works the way I need it to, and it does what I expect for my use. Review collected by and hosted on G2.com.

The level of customization makes this a perfect tool no matter my role or industry, and the auto-record feature means I never forget to record a meeting. I don’t have to take notes anymore; I can simply be present during the conversation. Best of all, I can highlight key moments, add items to my to-do list, and categorize specific parts of the discussion in whatever way works best for me. Review collected by and hosted on G2.com.

I’d really love it if this could integrate with my calendar, planner, or task list, so I can add items directly to my to-do list. Review collected by and hosted on G2.com.