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4 FastPass IVM Reviews

5.0 out of 5
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4 FastPass IVM Reviews
5.0 out of 5
4 FastPass IVM Reviews
5.0 out of 5

FastPass IVM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Mutiara Putri D.
MD
Digital Marketing Executive
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about FastPass IVM?

Shout out to FastPass IVM Team, First we worked over 1 month to implement a solution replacing the current identify verification process. After having been operation for 2 month, we integrated with ITSM system and implemented some of the newer proofing items, this step significantly enhanced service, reduced handling time and also improved end-user and agent satisfaction. Review collected by and hosted on G2.com.

What do you dislike about FastPass IVM?

I dont think there's anything that i dont like about FastPass IVM. Review collected by and hosted on G2.com.

Rana H.
RH
Director
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about FastPass IVM?

We searched extensively for a solution like this, but no other product matched its capabilities. The integration with our ITSM system was crucial, and the flexibility IVM offers in handling diverse scenarios stood out. It ensures we remain compliant while effectively alerting Service Desk Agents to any suspicious activity, making it both a reliable and proactive solution for our needs. Review collected by and hosted on G2.com.

What do you dislike about FastPass IVM?

Missing SSO for AD, it is there for Entra so we will get there soon. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FastPass IVM?

This software automates manual verification tasks, freeing IT staff to focus on more strategic initiatives. This has led to a noticeable boost in our team's productivity. Plus, the platform is intuitive and user-friendly for IT staff and end-users. The streamlined verification process minimizes disruption to workflows. Review collected by and hosted on G2.com.

What do you dislike about FastPass IVM?

While there are positive reviews, there aren't many out there. This makes it harder to gauge real-world experiences beyond what the product promotes. The official website doesn't disclose pricing information. This lack of transparency can be a barrier for some businesses. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about FastPass IVM?

IVM really keeps the process adhering to strict rules, yet gives a number of options for the Help Desk Agent. Depending on the user and the operation in progress, we have different processes for validating the user's identity. FastPass does this quickly and adds a completed audit trail to the ticket automatically. Review collected by and hosted on G2.com.

What do you dislike about FastPass IVM?

As there are so many option it is also a bit tricky to lear how it operates Review collected by and hosted on G2.com.

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