Verified User in Restaurants
UR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great A/P automation solution"
4/5
What do you like best about Factura.ai?

Factura.ai was a great addition to our systems. We are a large QSR company that was sorely needing an A/P solution. During our search, we were recommended to look at Factura.ai, and we quickly recognized the potential of this system. From customized solutions to solve multi-unit issues, integration with our current Accounting software, the ability to work with vendors for direct invoice submission all added up to us saving many hours of manual data entry. The support team at Factura.ai is exceptionally responsive and insightful, assisting us with creative solutions for the various issues we threw at them.

I highly recommend anyone looking for A/P automation should check out this product. Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

I can't think of anything to dislike. Anything brought up during implementation; be it an an issue or suggestion was quickly reacted to, resolved and implemented. Review collected by and hosted on G2.com.

JS
Jackie S.
Mid-Market (51-1000 emp.)
"Factura is amazing!!!"
5/5
What do you like best about Factura.ai?

User friendly and able to navigate through all the invoices and downloads in a most efficient manner.Greatest AP System ever invented Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

I love it!!! way better than SAP. There is nothing I dislike about it. Review collected by and hosted on G2.com.

MC
Mackenzie C.
Infrastructure Specialist
Small-Business (50 or fewer emp.)
"Great product and great customer service!!"
5/5
What do you like best about Factura.ai?

The customer service is fantastic, always very quick to respond and resolve anything! Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

there were just a few areas when we first started using the product, like being able to quickly delete an invoice. We brought our issue with customer support and they quickly added it! Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Exactly what we were looking for."
5/5
What do you like best about Factura.ai?

The ability to send invoices for all locations at once and amazing support. Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

So far everything seems to be working fine. Review collected by and hosted on G2.com.

TE
Tessa E.
D
Enterprise (> 1000 emp.)
"Gamechanger"
5/5
What do you like best about Factura.ai?

Factura.ai was a gamechanger for us. We are a fast growing QSR company and needed an A/P solution. We tested another solution along side factura.ai and chose factura.ai. Factura.ai exceeded our expectations. They customized solutions that save us countless hours of data entry. The team is extremely responsive and looks for creative solutions to some of our unique needs. I highly recommend this product. Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

There is nothing to dislike; it is a phenomenal product. Review collected by and hosted on G2.com.

Connie W.
CW
Connie W.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Great tool for integrating invoices to our accounting software system"
4.5/5
What do you like best about Factura.ai?

factura.ai reads all the information that comes in from the invoice as a PDF. It also allows us to make any changes. Some customers have their nuances that don't follow specific rules, and this enables us to make those changes for a few without having to change the entire system. This also allows for less human error as it reads everything from the invoice. Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

The team at factura.ai quickly remedied any issues we had while testing the system. When uploading to our accounting software, we realized it was set up differently than others. Still, they could adjust our options to allow it to upload as we required it to into our accounting software program. Review collected by and hosted on G2.com.

AA
Allison A.
Accounting
Small-Business (50 or fewer emp.)
"All Inclusive AP "dream"ware"
5/5
What do you like best about Factura.ai?

Simple platform, easy to onboard to our multi unit locations, everything we need is in one place -- image, approval, audit trail, archives Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

I talk to people less -- I don't have to call everyone looking for invoices, and managers aren't calling me for copies of past invoices Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Enterprise (> 1000 emp.)
"Great addition to our AP process!"
5/5
What do you like best about Factura.ai?

Seamless workflow for our multi user / multi location invoice approval process.

Significantly reduces manual entry and the need to print out paper copies of invoices.

Customized accounting system file imports.

Factura team is very helpful when it comes to setup and addressing any configuration issues. Review collected by and hosted on G2.com.

What do you dislike about Factura.ai?

More advanced filtering / report creation would be a nice addition. Review collected by and hosted on G2.com.