Factal Pros and Cons

The timeliness and relevancy of the alerts help me inform decision makers about issues we care about. There are numerous ways I receive Factal alerts, ensuring I have access to the information when I need it. It's also very easy to share key alerts with individuals that need to be informed. I use Factal daily and it's a key part of my toolbox. Review collected by and hosted on G2.com.

I have no dislikes - I am very happy with the tools, the integration, and the customer support. Review collected by and hosted on G2.com.

I find Factal to be user-friendly, intuitive, and has so many great resources and tools. The Factal team is extremely responsive and helpful with trainings offered and new features. It provides a good global overview and captures so much relevant information. I use it every day and always have the dashboard open. It is easy to integrate into our teams with langugage support and allows individuals to set up implementation according to the level of info they need.

Factal has not only helped us to have vital historical data for our hundreds of global locations, but the resources offered, from briefings, trainings, ad-hoc incident chats have been really helpful in keeping us informed and engaged. Review collected by and hosted on G2.com.

Not much to say about any downsides. There was trouble for some team members to join certain events like the informative security briefing, due to the majority being outside US-based time-zones, but the Factal editors are on 24/7 and they've made the time earlier to accomodate. Review collected by and hosted on G2.com.

The flash briefings keep well informed. They are factual and insightful. Analysts are very in touch with the situation in their respective areas. I am able to screen news stories for my interests. I can focus on news stories in specific areas by using the map function. Review collected by and hosted on G2.com.

It took a while for me to figure out how to filter our extraneous news stories. Review collected by and hosted on G2.com.

My organization (including both our Global SOC and the strategic intel team) has been using Factal for a few years now and is very satisfied with its ease of use and friendly and quick customer service. The Factal team is also constantly striving to introduce new features that they -- and clients like us -- think will be highly useful, and they do a really nice job communicating those changes. The Factal podcast is also a good resource, and the twice-monthly Global Security Briefing is always full of interesting new analysis and insights across a broad range of geographies and topics. My organization is currently onboarding a new threat intel platform and has opted to retain Factal as well (integrated via API) because no other tool we've demo'ed has matched their ability to provide timely, vetted, and actionable breaking news alerts. Review collected by and hosted on G2.com.

Very few downsides that I've been able to identify. Sometimes the signal-to-noise ratio might get off-kilter, but this is usually fixed by adjusting filters and notification settings. If we find ourselves needing an assist in that regard, the Factal team is always more than willing to lend a capable hand. Review collected by and hosted on G2.com.

Real time information and high customization ability. I love the new features they have added in the past year. The customer support is also great, and terrific training on the product. It is very easy to roll out to users around the globe.

Factal is my daily go-to source for information. From there I can drill down into the subject either using Factal, or other tools or resources. Review collected by and hosted on G2.com.

I cover a global office, so sometimes the number of notifications can be overwhelming. However, for most users, this iis not an issue. Review collected by and hosted on G2.com.

Free to use for NGOs and providing verified information in near real time. Factal provides use with the abiity to zoom into reporting quickly and on a number of platforms (app + desktop + web). It has become part of our daily routine and we direct colleagues to use the platform in a number of different countries (currently 42). The reporting is not overly focused on one region or area and quickly allows comprehension. Review collected by and hosted on G2.com.

Platform can be difficult to set up and notifications a little clunky. Would be great to have tutorials in additional languages. Review collected by and hosted on G2.com.

Factal does it right. They're unlike any other platform I've used, which rely solely on automation and algorithms, often leading to inaccurate alerts that risk hindering business operations. Factal instead employs analysts to prioritize the delivery of vetted, reliable, and actionable information.

Moreover, Factal doesn't isolate its support. They foster a thriving community where all members can engage directly with both fellow clients and analysts without restrictions. This approach enhances collaboration and information sharing, making the Factal community a go-to resource for organizations seeking to make well-informed decisions. Review collected by and hosted on G2.com.

Factal continues to improved based on customer feedback, and there is nothing that I dislike about their product or team. Review collected by and hosted on G2.com.

Factal as-it-happens security reports, dashboard and bi-weekly briefings are essential to providing assessments and advisement to my organization. Review collected by and hosted on G2.com.

There is nothing I would consider a weakness in this resource. Review collected by and hosted on G2.com.

Helpful that I can choose the locations, types of events and severity that I will be informed about. Good summary of the events and they are geo-located so that I can click on the event and see where in the world it has happened.

Chat function allows me to connect with the Factal staff and others interested in the event.

Really appreciate that Factal give NGOs and charities a free access account. Review collected by and hosted on G2.com.

I have not found anything that I dislike. Review collected by and hosted on G2.com.

As a lone security adviser in a global organisation, factal does so much of the leg work for me in identifying what I need to be looking at more closely. Compliumenting the variety of other feeds I get. Review collected by and hosted on G2.com.

Initially I found the amount of info I was receiving overwhelming. However, a check in with Tyler and a little of my own time meant I have now refined the information I am receiving. Review collected by and hosted on G2.com.