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ezyVet Reviews & Product Details

Scott M. R.
SR
Veterinarian/Medical Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ezyVet?

I cannot say anything good about Ezvet software. I have been practicing for thirty years and had to change my previous software to Ezvet for a partnership. The software was delivered with "holes" throughout the system. I spent three months in training before launch, which was a total waste of time and wasted hundreds of hours of valuable time. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

Extremely nonuser friendly. I am very computer literate, and this is one of the worst veterinary practice management software programs on the market today. I would never recommend to any practice. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

ezyVet Overview

What is ezyVet?

ezyVet is the next generation in cloud-based Practice Management software. An easy-to-use, all-in-one solution for Primary Care, Emergency, Specialty, and Universities. ezyVet is packed full of tools and features to help your practice function to its full potential. Improve workflows, collect data and make better business decisions. With 24/7 support and integrations with a host of quality partners, ezyVet offers a truly connected solution.

ezyVet Details
Discussions
ezyVet Community
Languages Supported
English
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Product Description

ezyVet is a cloud based beautiful veterinary practice management software that is fully integrated with XERO and Smart Flow and changing the face of Veterinary Software.


Seller Details
Seller
ezyVet
Year Founded
2006
HQ Location
Auckland, New Zealand
Twitter
@ezyvet
486 Twitter followers
LinkedIn® Page
www.linkedin.com
212 employees on LinkedIn®

Nick M.
NM
Overview Provided by:

Recent ezyVet Reviews

Scott M. R.
SR
Scott M. R.Small-Business (50 or fewer emp.)
0.0 out of 5
"EzVet Veterinary Software"
I cannot say anything good about Ezvet software. I have been practicing for thirty years and had to change my previous software to Ezvet for a part...
Shannon V.
SV
Shannon V.Small-Business (50 or fewer emp.)
4.0 out of 5
"ezyVet and Vetcove Integration"
It is very customizable to suit our needs.
TrudyRenee S.
TS
TrudyRenee S.Mid-Market (51-1000 emp.)
3.0 out of 5
"ezyvet has not been so "easy""
the hospitalization information is displayed well and the integration with "Smart Flow" is improving with time. The diagnostic request and result ...
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ezyVet Media

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Clinical Module
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Direct supplier integrations
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Automatic Billing
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External Lab integrations
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26 out of 27 Total Reviews for ezyVet

3.8 out of 5
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26 out of 27 Total Reviews for ezyVet
3.8 out of 5
26 out of 27 Total Reviews for ezyVet
3.8 out of 5
G2 reviews are authentic and verified.
Shannon V.
SV
Practice Manager
Veterinary
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

It is very customizable to suit our needs. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

ezyVet, as a whole, is stingy with who they will integrate with. It is difficult to find appropriate integrations that will work for us. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

Appointment reminders and invoicing. Review collected by and hosted on G2.com.

TrudyRenee S.
TS
Veterinary Trauma Technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about ezyVet?

the hospitalization information is displayed well and the integration with "Smart Flow" is improving with time. The diagnostic request and result tabs make things difficult at times and duplication of charges/results happens too often. I have a lot of complaints from both Doctors and Technicians in this area, which results in unnecessary repeat runs and blood draws which can be time consuming. There are options in the diagnostic tabs that do come in handy, but the communications and discharge information are not easily located or concise in my opinion. The program has both flaws and perks, but being a young system I am sure it will improve with more use. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

There are too many steps to complete a task. The lab request process. Unallocated results. It is not very user friendly in my opinion- too many options for a single task. There are duplication's of charges and lab results that add to confusion and time consumption, as well as unnecessary repeat runs and blood draws. I get a lot of complaints from Doctors and Technicians in regards to the diagnostic results. The communications are not chronological by design that leads to confusion. The discharge information is, by far, the worst aspect of this system, Which I feel as an emergency Hospital, should be the most user/client friendly and it definitely is not. Review collected by and hosted on G2.com.

Recommendations to others considering ezyVet:

for small businesses I think it would be very helpful. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

Tracking of errors is simple, and employee profiles can be helpful as long as the employees engage in the use of the profile options, but most feel that it is too much work to use effectively. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

I absolutely loved how accessible Ezyvet is from anywhere - in hospital on a computer, in the field, on your phone or tablet. Working on medical records has never been easier! The interface is very easy to use and upon implementation at my practice - the EzyVet team (from Australia and around the US) came to spend one week with us to help with any questions or hiccups during rollout. Could not have asked for a better experience Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

The training process and sessions that were scheduled prior to roll out were not particularly helpful. Watching another user on Ezyvet during a presentation made for difficulty learning it yourself. Once the program was actually rolled out and with the help of the team members from Ezyvet, it was fairly easy and quick to learn. Review collected by and hosted on G2.com.

Recommendations to others considering ezyVet:

A tremendously helpful addition to any practice. Our practice has a small animal hospital, large animal hospital, and integrative medicine service. Our work involves in hospital work and ambulatory practice. No matter where the setting, it is so easily accessible and easy to use! Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

The main problem we solved is billing and integration with treatment sheets. Ezyvet is integrated with Smartflow and so when making treatment sheets that include billable items (such as medications) - marking them off as complete automatically links and bills to the patient's record in Ezyvet. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

I really enjoy how much time ezyVet saves me day-to-day. As an ER vet, I value the precious penis I save by using discharge templates. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

I wish we could make custom selections for pt temperament instead of only being able to choose friendly vs. unfriendly vs. caution. Some owners have seen these labels and have gotten upset. I think a label of “nervous” or “go slowly” would be better than the current options. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

EzyVet allows me to claim some of my time back by using the templates. Review collected by and hosted on G2.com.

Alisha P.
AP
Veterinary Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

It is effective for imputing records from start to finish and organizes where charges are put in. It is also a program that frequently sends out updates and is constantly improving. The most impressive this about this program is you can tailor it to each clinic. Their support team is very helpful and efficient when we have questions. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

It takes a very long time to put in a change request to see things start to change. Some changes seem a little arbitrary and pointless. The program is based in New Zealand so the time difference can prove to be an issue on Friday afternoons but otherwise you can get a hold of someone in a timely manner. Review collected by and hosted on G2.com.

Recommendations to others considering ezyVet:

Be ready for a learning curve. It is not a difficult program and support is absolutely wonderful but make sure your team is on board and be prepared for some frustration. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

EzyVet helps us organize charges when seeing a patient thus preventing us from missing as many charges. They allow group charging for basic surgeries which is very effective but still allows for adjustments as needed. Review collected by and hosted on G2.com.

Response from ezyVet - of ezyVet

Hi Alisha,

Thank you for your review. Our 24/7 Support team are always on standby regardless of where we're situated so we apologise if you weren't able to get through.

The Support team has reached out directly to follow up with your feature and change requests, and welcome any other feedback you have to help us improve.

Regards,

the team at ezyVet

TG
Veterinary Surgeon
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

The product was exceedingly adjustable to consider us to work in the way we chose as opposed to twisting our requirements to fit programming. Vigorous joining with both in-house and outsider hardware/programming disposing of duplication of patient section endeavors and potential blunders.

Having surveyed the majority of the current accessible programming alternatives none given straightforwardness of extensive record audit and record fulfillment, record composing has really turned out to be charming. Explicit passages, results and genuine radiographic/ultrasound pictures are either obvious or a single tick away. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

My underlying audit in the early assessment arranges left me feeling an excessive amount of data was shown, anyway quickly as you utilize the product your perspective on what may appear to be subordinate data can either be turned off or is overlooked until you really do wish to utilize it. When experienced you will discover having an expansive measure of data accessible in one screen exceptionally effective, to such an extent that you can promptly distinguish all segments of medicinal history/treatment just as have interchanges accessible, symptomatic pictures and quick representation of proprietor subtleties/contact telephone numbers, with just a single tick to get to alternatives to report correspondence, send customers email or content. Review collected by and hosted on G2.com.

Recommendations to others considering ezyVet:

Ezyvet meets the software needs of a busy vet practice. Its integrated text messaging and email capabilities are improving client communications. Its integration with Smart Flow is improving the tracking of hospitalized patients. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

Backing has been amazing, prompt reactions are normal, live assistance is promptly accessible and glitches regardless of how cloud are handled in a deliberate way and made plans agreeable to me. There is a solid sense that this organization wishes to get notification from you to improve their item and really perceives the advantage this has to all clients later on. They have conveyed on all guarantees made and have kept on gaining our regard past the fulfillment of the underlying deals time frame. Their capacity to have coordinated with numerous accomplices mirrors their remaining in the network and the shared regard that other veterinary framework sellers have for the engineers at ezyVet. I would state this is exceptional and remarkable. Review collected by and hosted on G2.com.

Christina W.
CW
Emergency Veterinary Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

Seems a bit clunky in the way you do certain things such as requesting diagnostics. I feel like there is an easier way to get things done, but it's not super easy to figure out. The general UI is intuitive, but again feels like it takes more steps to get to something than necessary. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

General clunkiness. Would prefer a more straight forward program. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

Creating estimates/invoices, taking payments and completing patient records. It has helped make things easier for doctors to see at a glance. Review collected by and hosted on G2.com.

EB
Veterinary Technician
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

This item is cloud based, making it open from any PC or gadget with web, WiFi, or information plan abilities. We have had occurrences where we have lost web, yet I had the capacity to access and utilize the program easily by means of my iphone.

I make the most of Ezyvet's instant message correspondence ability. Any content correspondence is consequently entered in a customer's correspondence log. Email is a similar way.

Ezyvet sends somebody to prepare and help your staff the primary week that you execute Ezyvet. This was VERY useful and fundamental to our prosperity with Ezyvet. Likewise, Ezyvet's specialized help is speedy in tending to any issue that you may have, regardless of whether there isn't a quick fix to the issue.

In spite of the fact that this product appears to be extremely confounded upon first look, when prepared, this product is moderately simple to utilize, and it addresses the issues of a bustling practice. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

it's a great program, Honestly, I can't think of much I don't like about ezyVet. Review collected by and hosted on G2.com.

Recommendations to others considering ezyVet:

We attempted one other cloud-based program before this one. It didn't satisfy its guarantees and was an immense misuse within recent memory. In spite of the fact that there is significantly more to learn with Ezyvet , it has been an extraordinary resource for our center. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

- Vets can return home as opposed to staying hours after to complete desk work - they can without much of a stretch completion at home through the cloud based framework and keep awake to date with their patient, official correspondence with the reminder work, and the capacity to do deals formats to effortlessly aggregate item codes and be increasingly proficient. Review collected by and hosted on G2.com.

Rebecca L.
RL
Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

So our entire company switched from Avimark to ezyVet recently - and it's been a huge transition for everybody. One of the major benefits is that ezyVet is a cloud based software so we don't need to install it on all the computers. It's also really easy to use, user friendly for the most part, colorful and much more modern than our old software. It's definitely more customizable and the customer support has been amazing so far. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

One of the biggest challenges was transferring everything to ezyVet properly from Avimark. There were some kinks that we need to sort out. There's also some trouble for me personally in pulling marketing reports - I'm going to have to develop a new system to use it the way I need it. Review collected by and hosted on G2.com.

Recommendations to others considering ezyVet:

Great for the veterinary field! Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

ezyVet is a wonderful new software that helps us keep track and manage our clients, as well as putting in the medical records and keeping tabs on everything. It's helping us consolidate and be more organized, as well as going PAPERLESS - which is a huge bonus for us! Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ezyVet?

Communication between departments and facilitating client call backs is simple and easy to assign by department or specific employee. Review collected by and hosted on G2.com.

What do you dislike about ezyVet?

The software is not designed for use in an emergency clinic/24 hour setting. Quickly checking in emergency arrivals is difficult, and invoicing is very confusing for patients who are admitted for multiple days - there can be 5 or 6 separate invoices for a single stay in hospital. This is often very confusing for clients. Review collected by and hosted on G2.com.

What problems is ezyVet solving and how is that benefiting you?

ezyVet is not a perfect fit for a larger 24hr hospital setting but it is updated frequently and changes to the software are able to be requested/voted on. Review collected by and hosted on G2.com.