EZTrackIt Reviews & Product Details

What I like about EzTrackIt, is that the program is exactly how it is called, easy to learn, use and train a variety of users. I like the ability to build teams within the program to manage user access which helps to avoid costly mistakes. We currently use EzTrackIt at about 20 different locations, and our frontline team can learn the processes for each location in about 5 - 10 minutes, saving valuable time and allowing our teams to operate efficiently. The program is also customizable, which is critical as we support clients in various industries and environments. Most importantly, I appreciate the hands-on training and stellar customer service we receive from the EzTrackIt team. Patrick and Rod are available when questions arise at the drop of a hat. They are great partners in educating our customers on the program and are always willing to brainstorm workflow solutions that save us time and enhance productivity. Review collected by and hosted on G2.com.

I am not the subject matter expert, so perhaps this is simply due to my lack of training and knowledge, but I'm not fully comfortable with the reporting platform and which that there were more pre-set reports to help streamline pulling data collection. Review collected by and hosted on G2.com.

Locating packages with signature to confirm packages has been delivered to the correct department. Review collected by and hosted on G2.com.

Time-consuming when there are several packages to log in. Just need more training with the video that we have. Review collected by and hosted on G2.com.

Been using it from the beginning. Smooth functionality and great customer and tech support. Very friendly equipment. Very price competive. Review collected by and hosted on G2.com.

You can't be a complete Luddite but can get away with it due to tech support. Review collected by and hosted on G2.com.

Good management system to track deliverables Review collected by and hosted on G2.com.

It could be more user friendly/offer more demos for new users like guides on youtube. Review collected by and hosted on G2.com.

I set it up for my sister-in-law’s Etsy business for tracking incoming and outgoing packages and I have never seen anything easier for doing so, even for a non-techie person like her. Review collected by and hosted on G2.com.

I have no complaints or dislikes about the EZTrackit system, and so far, neither does my sister-in-law. She is perfectly happy with all aspects of its use and performance. Review collected by and hosted on G2.com.

I love how it takes the guessing out of where my package is. I can finally track all of the packages and manage all of the shipping numbers in one location. Review collected by and hosted on G2.com.

I dislike that there isn't a mobile app and that I manually have to input the shipping numbers I wish I could set it as an extension where it would find the shipping numbers for me. Review collected by and hosted on G2.com.

Easy to navigate and to understand, I recommend. Help to not lose so much time by reviewing bills and order confirmation all the time. Ease a lot of headaches. Review collected by and hosted on G2.com.

I don't really have negative things to say execpt the platform could have a design more actual. Review collected by and hosted on G2.com.

I love the simplicity in this and how it gives advanced details of where my package is and how to reorder. Review collected by and hosted on G2.com.

I dislike how this can be glitchy and sometimes takes a while to see the results/ reorder packages. It can be difficult to know what I need and when. Review collected by and hosted on G2.com.

I appreciated the convenience and the quick deliverance of the package. The package was in tact and I felt like the customer service was top notch. Review collected by and hosted on G2.com.

I had no issues with the service and I would recommend it to others. However, I would make sure that I have arranged when and where I would like to receive my package. Review collected by and hosted on G2.com.