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ezeeCRM Reviews & Product Details

Pankaj S.
PS
Founder / CEO
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

-Easy to find buttons

-Only required fields

-Minimum Confusion Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

-Pipeline more visualised

-More features in drag and drop Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

-Lead Managment

-Opportunity Managment

-Follow up Reminders Review collected by and hosted on G2.com.

ezeeCRM Overview

What is ezeeCRM?

ezeeCRM Boost your sales with a pleasant selling experience! Streamline your sales process from "Hello" to "Closed Won" with an automated mechanism. All-In-One CRM software which has the features that works for you Manage Leads Don't miss a single opportunity to engage with your audience Sales conversion Get in front of the people who want to buy from you at the right moment Save more time Say goodbye to the mundane tasks that hold you back CRM Data / File Storage Keep your files/data at one place which is related to your customers Contact Management This feature allows you to organize your contacts into groups and into any context that you see fit. Sales & Opportunity Users can view statistics in a highly visual, engaging perspective using customized reports and dashboards. Reports A robust report builder module with ability to create Graphical and Rows & Columns reports of any modules in ezeeCRM. Emails You now gain all of the automation and the organization of a dedicated email client inside of your CRM user interface. Chat / SMS You can chat,sms with customers,employees, partners and provide customer support from the UI directly. Workflows Critique of lines of workflow. A good program will be able to tell the difference between a good and bad workflow. Territory Management Organize leads lists by geographic location and assign to respective sales representatives. Call Centre Control your call centre from your CRM UI and integrate any third party program into a single platform. Dashboards The UI of the program is flexible enough to accommodate the visual perspective of everything including the home screen. Layouts can also be changed. Mobile App Manage all the customers activities on your finger tips using mobile CRM. Users can also receive valuable alerts about a CRM being managed from a central location on a mobile device. Sales Force Automation Your CRM platform has the ability to automate certain aspects of your sales including outgoing calls, follow up campaigns and the organization of data for more effective campaigns. Customisable CRM Platform Now customise the CRM as per business requirements and flow. User can customise Forms, Fields, Views, Templates, Product Logo, Reports, Dashboards and many more.

ezeeCRM Details
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Product Description

ezeeCRM Boost your sales with a pleasant selling experience! Streamline your sales process from "Hello" to "Closed Won" with an automated mechanism. All-In-One CRM software which has the features that works for you Manage Leads Don't miss a single opportunity to engage with your audience Sales conversion Get in front of the people who want to buy from you at the right moment Save more time Say goodbye to the mundane tasks that hold you back CRM Data / File Storage Keep your files/data at one place which is related to your customers Contact Management This feature allows you to organize your contacts into groups and into any context that you see fit. Sales & Opportunity Users can view statistics in a highly visual, engaging perspective using customized reports and dashboards. Reports A robust report builder module with ability to create Graphical and Rows & Columns reports of any modules in ezeeCRM. Emails You now gain all of the automation and the organization of a dedicated email client inside of your CRM user interface. Chat / SMS You can chat,sms with customers,employees, partners and provide customer support from the UI directly. Workflows Critique of lines of workflow. A good program will be able to tell the difference between a good and bad workflow. Territory Management Organize leads lists by geographic location and assign to respective sales representatives. Call Centre Control your call centre from your CRM UI and integrate any third party program into a single platform. Dashboards The UI of the program is flexible enough to accommodate the visual perspective of everything including the home screen. Layouts can also be changed. Mobile App Manage all the customers activities on your finger tips using mobile CRM. Users can also receive valuable alerts about a CRM being managed from a central location on a mobile device. Sales Force Automation Your CRM platform has the ability to automate certain aspects of your sales including outgoing calls, follow up campaigns and the organization of data for more effective campaigns. Customisable CRM Platform Now customise the CRM as per business requirements and flow. User can customise Forms, Fields, Views, Templates, Product Logo, Reports, Dashboards and many more.


Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Recent ezeeCRM Reviews

AP
Amalia P.Small-Business (50 or fewer emp.)
2.5 out of 5
"The problem of not having a CRM system"
It is difficult to use. It complicates the management of my customer relationships. The non customizable dashboards and reports are not giving me i...
WH
Wayne H.Mid-Market (51-1000 emp.)
0.0 out of 5
"A Difficult, to Use the tool for Customer Relationship Management"
It has completely conserved the way I handle marketing campaigns and keep monitoring their success. The system is not flexible making it difficult ...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Ezeecrm - A gamechanger"
Helps in managing pipelines and communicating with the clients. It is cloud based .The pricing is pretty decent which helps even small bussinesse...
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ezeeCRM Media

ezeeCRM Demo - Beautiful User Inferface
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9 out of 10 Total Reviews for ezeeCRM

3.5 out of 5
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9 out of 10 Total Reviews for ezeeCRM
3.5 out of 5
9 out of 10 Total Reviews for ezeeCRM
3.5 out of 5

ezeeCRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
AP
Corporate Accountant
Automotive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

It is difficult to use. It complicates the management of my customer relationships. The non customizable dashboards and reports are not giving me insights, at a glance. The hectic integration with apps and platforms is a disadvantage. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

With ezeeCRM I feel it is difficult to simplify my sales process and provide customer service. It's needs to be lifesaver for any business owner or salesperson. One thing I dislike about ezeeCRM is its lack of customization options, which limits its adaptability to business needs. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

The user interface feels somewhat outdated compared to CRM platforms. Is not as intuitive. This affects productivity. Makes it harder for new users to get up to speed quickly. I wish their customer support would be more responsive and proactive, in solving user concerns. Review collected by and hosted on G2.com.

WH
Personnel Administrator
Environmental Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

It has completely conserved the way I handle marketing campaigns and keep monitoring their success. The system is not flexible making it difficult to manage my data. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

It is difficult to use when it comes to visualizing my sales process. There are slowdowns when dealing with datasets or difficult queries. ezeeCRM does provide poor features that centralize customer data and automate processes there are downsides. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

The customization options are somewhat limited which makes it difficult to tailor the CRM according to business needs. They lack in depth analysis and advanced features. This is a drawback for businesses that require insights for decision making purposes. Review collected by and hosted on G2.com.

Chetan S.
CS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

I appreciate ezeeCRM's user-friendly interface, which makes it easy for our team to navigate and use the system effectively. The software is highly customizable, allowing us to tailor it to our specific needs without requiring extensive IT support. The reporting and analytics features are robust, providing valuable insights into our customer data. Additionally, the integration options with other software and platforms have greatly improved our workflow efficiency. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

While ezeeCRM offers great features, there are some areas for improvement. One noticeable drawback is the occasional slowdown when working with large datasets or complex queries. We've also encountered a few glitches and bugs in the system, which can disrupt our daily operations. The customer support response time could be faster, as some critical issues have taken longer to resolve than expected. It would be beneficial if they could offer more comprehensive training resources to help users maximize the software's potential.

Overall, ezeeCRM is a valuable tool for managing customer relationships, but there is room for improvement in terms of performance and support! Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

Data Centralization: Centralizing customer data for improved organization and accessibility.

Enhanced Communication: Facilitating better team communication and reducing miscommunication.

Sales and Marketing Automation: Increasing conversion rates and revenue through lead tracking and targeted campaigns.

Customer Insights: Providing valuable data for data-driven decision-making.

Efficiency and Productivity: Streamlining tasks and processes for higher team productivity.

Integration Capabilities: Seamlessly integrating with other software and platforms.

Customer Satisfaction: Improving customer service, leading to higher satisfaction and loyalty. Review collected by and hosted on G2.com.

MN
Marketing Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

I absolutely love how EzeeCRM simplifies and automates my marketing campaigns. It takes the hassle out of managing customer relationships and makes it a breeze to track the effectiveness of my marketing efforts. With EzeeCRM, I can focus more on connecting with my customers and growing my business, rather than getting bogged down by manual tasks. It's a game-changer! Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

In a nutshell, the learning curve could be smoother, and occasional glitches need addressing. Nonetheless, EzeeCRM remains a powerful tool for automating marketing campaigns and tracking their success. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

EzeeCRM solves the problem of manual and time-consuming management of customer relationships and marketing campaigns. By automating these processes, it saves me valuable time and effort. I can streamline my marketing efforts, track their effectiveness, and make data-driven decisions. With EzeeCRM, I can focus more on building relationships with customers and growing my business, ultimately leading to improved efficiency, better customer engagement, and increased success. Review collected by and hosted on G2.com.

Kamal  M.
KM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about ezeeCRM?

I have used the ezeeCRm for over one & half years and found it to be user-friendly & productive. Its dashboard can be customized to suit the business requirement with minimal investment Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

Not really, but I want customer support to be proactivly inform the client about an extent of possibility with ezeeCRM integration for any organization. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

We were a mid-size organization with over 150+ employees but growing and looking for the best CRM solution to automate the sales process with mobile friendly application & features. EzeeCRM was precisely the solution we were looking for, it gave us the freedom to customize it as per the business demand with minimum inputs which saved lot of time for team to focus on other processes. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

Helps in managing pipelines and communicating with the clients. It is cloud based .The pricing is pretty decent which helps even small bussinesses and freelancers to afford it. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

It doesn't support two factor authentication. It doesn't have integration with Google Maps.

The User Interface can be made better. Frequency of new updates can be improved. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

Provides Api solutions.Budget friendly.Helps in file transfer and file sharing. We are currently using it for sales and marketing.It has significantly increased the productivity. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

as you can see from the title what I'm looking for in any CRM is flexibility and to get my data easily, fast, and effectively that's why I highly recommend ezeeCRM and also it's affordable Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

although it's flexible and great i don't like the mobile App at all that's why i have to use it always from my PC also the customization is not that great.for me customization matters the most, but flexibility wins Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

i'm working in a real estate company we do wholesaling so we deal with lots of properties so getting them fast and in order is very critical in our business and that what ezeeCRM does Review collected by and hosted on G2.com.

NT
developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

this one is easy to understand and use. With this able to work anywhere. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

it is mainly used for small scale business. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

easy CRM has extensive reporting for better processing Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ezeeCRM?

Organisation of business data and fields. Review collected by and hosted on G2.com.

What do you dislike about ezeeCRM?

There isn't enough customisability. It should be more catered to specific use cases. Review collected by and hosted on G2.com.

What problems is ezeeCRM solving and how is that benefiting you?

Stakeholder information and process management. Review collected by and hosted on G2.com.