--- title: eZCom Software EDI Reviews meta_title: 'eZCom Software EDI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 274 reviews by the users' company size, role or industry to find out how eZCom Software EDI works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 274 scale: '5' date_modified: '2026-07-12' parent_category: name: Data Integration Tools url: https://www.g2.com/categories/data-integration-tools --- # eZCom Software EDI Reviews **Vendor:** eZCom Software Inc. **Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) **Average Rating:** 4.7/5.0 **Total Reviews:** 274 ## About eZCom Software EDI eZCom’s Lingo is a comprehensive, web-based Electronic Data Interchange (EDI) solution designed to assist suppliers and brands in efficiently processing retail orders across various fulfillment channels while adhering to retailer compliance requirements. This platform is tailored for businesses seeking to streamline their operations and enhance their order fulfillment processes, making it an essential tool for suppliers aiming to thrive in a competitive marketplace. The primary audience for Lingo includes suppliers, manufacturers, and brands that require a robust EDI solution to effectively manage their retail orders. The platform offers flexible usage options, functioning either as a standalone web application or integrating seamlessly with existing back-end systems such as ERP, accounting, warehouse management systems (WMS), and inventory management tools. This adaptability allows businesses to select the setup that best aligns with their operational needs, ensuring a smooth workflow without disrupting current processes. One of the key features of Lingo is its automation capabilities, particularly in generating labels and packing slips for direct-to-consumer orders. This functionality significantly reduces the time and effort associated with manual data entry. Additionally, Lingo establishes direct connections with major shipping providers and Amazon, streamlining the shipping process and eliminating the need for suppliers to navigate multiple portals. This integration is especially advantageous for Fulfilled by Merchant (FBM) suppliers, as it enhances efficiency through bulk automation of label creation for single-item orders. Lingo also emphasizes security and efficiency by enabling secure sharing of essential shipping details with third-party logistics (3PL) partners while protecting confidential financial information. The platform's document processing capabilities include file downloads for 850/PO and 810/Invoice, as well as uploads for 856/Advance Ship Notice and 810/Invoice generated externally. With features such as purchase order and invoice item reporting, batch processing of documents, and automatic invoice creation upon receiving the 856/ASN, Lingo provides users with a comprehensive suite of tools for effective data management and analysis. Furthermore, Lingo incorporates multi-level rules validation for outgoing documents, ensuring that all essential data required by trading partners is included before sending. This feature minimizes the risk of errors and enhances compliance with retailer requirements. With 15-pack methods available for creating the 856/ASN, Lingo offers flexibility and precision in shipment documentation, making it a valuable asset for suppliers looking to optimize their EDI processes and improve overall operational efficiency. ## eZCom Software EDI Pros & Cons **What users like:** - Users value the **exceptional customer support** of eZCom Software EDI, highlighting responsiveness and effective problem resolution. (77 reviews) - Users appreciate the **user-friendly interface** of eZCom Software EDI, facilitating smooth training and order processing. (45 reviews) - Users appreciate the **knowledgeable support** from eZCom Software EDI, ensuring quick resolutions and a smooth onboarding experience. (25 reviews) - Users appreciate the **ease of use and exceptional customer support** of eZCom Software EDI for seamless integration. (23 reviews) - Users appreciate the **quick response time** of eZCom Software EDI, valuing immediate support and assistance when needed. (21 reviews) - Users find eZCom Software EDI's **setup ease** exceptional, aided by responsive support and clear guidance throughout the process. (21 reviews) - Implementation Ease (12 reviews) - Efficiency (10 reviews) - Onboarding (10 reviews) - Features (9 reviews) **What users dislike:** - Users find the **interface design outdated** , suggesting a need for modernization and clearer documentation for usability. (8 reviews) - Users find eZCom Software EDI **not user-friendly** , facing challenges with locating POs and navigating the system effectively. (6 reviews) - Users find the **learning curve challenging** , especially for those new to EDI systems without prior experience. (5 reviews) - Users experience **poor customer support** due to long hold times and unhelpful employees, complicating issue resolution. (5 reviews) - Users often face **technical issues** and unclear processes in eZCom, complicating their ability to complete transactions effectively. (4 reviews) - Users note that the **costs can escalate quickly** with eZCom, especially for extensive inventory management and document transfers. (3 reviews) - Poor Documentation (3 reviews) - Users are frustrated with **resource limitations** , particularly around auto logout and handling multiple carton packing efficiently. (3 reviews) - Time Management (3 reviews) - Users find the **difficult implementation** of eZCom Software EDI frustrating, particularly with navigation and issue resolution. (2 reviews) ## eZCom Software EDI Reviews ### 1. Overall feedback eZCom Software **Rating:** 4.5/5.0 stars **Reviewed by:** Peter D. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about eZCom Software EDI?** Our team finds the software to be easy to use. **What do you dislike about eZCom Software EDI?** Sometimes I find it difficult to find old POs and Invoices with a searching tap. **What problems is eZCom Software EDI solving and how is that benefiting you?** Wish that old POs and Invoices could all be uploaded on WS to view easily. **Official Response from Brenda Noblin:** > Thanks for the review! Glad you’re finding Lingo easy to use. Lingo is geared towards simplifying “active” documents, but there are ways to search for and review older, previously processed documents too. In addition to a simple search that includes a document number, you could create and save a broader search. For example, you could search for all Invoices for a particular EDI customer that were transmitted last month. You could then save that search and have easy one-click access to that information. You could also tag documents with your own custom tags, creating a quick way to retrieve important documents without going through long lists or having to remember document numbers. If you need more help, please contact support. ### 2. Accounting & Finance **Rating:** 4.5/5.0 stars **Reviewed by:** Angela N. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2022 **What do you like best about eZCom Software EDI?** I like the ease of all steps. If any questions arise, I know that I can count on customer service to assist me quickly and have the answers needed. **What do you dislike about eZCom Software EDI?** I dislike having to call in to get answers on some of the remittances received. Vendors do not have access to many reports, such as what products are included as defective without calling so that we can make a note on our bookkeeping. Being a manufacturer. We must have this information. I have to call in every time we receive this adjustment. **Recommendations to others considering eZCom Software EDI:** Lingo is one of the easiest programs to use. It takes very little to navigate the program. **What problems is eZCom Software EDI solving and how is that benefiting you?** It is easy to get the orders from Lingo and I receive emails as each step is completed. The benefit is I do not have to keep logging into Lingo for answers., **Official Response from eZCom Software:** > We appreciate your feedback! The EDI format of the Remittance Advice and Credit/Debit Adjustment documents vary for each retailer that utilize them. While we can only provide you with the data your retailers transmit, perhaps there’s a way that we can make the translated version (the version you see on the Lingo platform) easier to read. We’d be happy to dig into this and encourage you to call into our support department and open a ticket so we may review further. ### 3. Wonderful EDI Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about eZCom Software EDI?** My experience with eZcom is still in the early stages (4 months), but so far they have surpassed all expectations and their quality of support and partnership is above any other provider I have worked with before. **What do you dislike about eZCom Software EDI?** The user interface can be a bit overwhelming to a non-technical user, but their support team makes up for that by helping to answer any and all questions you may have. **What problems is eZCom Software EDI solving and how is that benefiting you?** EDI Partnership with our customers. Set up is seamless, and the order flow and support allow our team to focus on other projects. **Official Response from Brenda Noblin:** > Thanks for the great feedback on our Support Team—they are a dedicated group and we’re not surprised to hear they are surpassing your expectations! If you feel more training would be beneficial, let’s make that happen. Connect with our Support Team and we can set up a training session. Finally, we’re always looking to improve our offering, updates to the user interface are in development right now. It won’t change the functionality our users love, but there will be a new look. ### 4. User Friendly Web Based EDI Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about eZCom Software EDI?** Not only a web-friendly online platform for EDI, but one you can integrate with your ERP for full automation. On top of their great platform, their customer service is exceptional. **What do you dislike about eZCom Software EDI?** No dislikes with eZCom's platform. They are accommodating if they don't have EDI mapping for another customer and are eager to resolve any issues. **What problems is eZCom Software EDI solving and how is that benefiting you?** Using eZCom allows us to focus on our business vs. the day to day integrations of EDI. **Official Response from Customer Service:** > We're thrilled to hear that you're enjoying our user-friendly web-based EDI platform and that our integration with ERP systems has been beneficial for your automation needs. Thank you for your kind words about our exceptional customer service - we always strive to provide top-notch support. We're delighted to hear that you have no dislikes with our platform and that our team has been accommodating and eager to resolve any issues that may arise. It's great to know that using eZCom has allowed you to focus on your business while we handle the EDI integrations. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing eZCom Software EDI! ### 5. Customer service is excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Lynne B. | VP Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about eZCom Software EDI?** The dashboard is user-friendly. All your orders and shipping status at a glance. **What do you dislike about eZCom Software EDI?** It is hard to change invoice prices for a one-time only special price. **What problems is eZCom Software EDI solving and how is that benefiting you?** Having one platform for multiple companies. **Official Response from Customer Service:** > Thank you for your positive feedback! We're thrilled to hear you find our dashboard user-friendly. We appreciate your feedback on the difficulty in changing invoice prices for one-time specials. We will look into ways to improve this process for you. It's great to hear that eZCom Software EDI is helping you manage multiple companies on one platform. If you have any further suggestions or questions, please feel free to reach out. We're here to help! ### 6. Great services but not cheap **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about eZCom Software EDI?** The customer service is absolutely top notch **What do you dislike about eZCom Software EDI?** I'm under the impression that it's not a cheap option **What problems is eZCom Software EDI solving and how is that benefiting you?** I needed a EDI platform in order to take orders from specific clients **Official Response from Customer Service:** > We're glad to hear that you appreciate our top-notch customer service. We understand that pricing is an important factor, and we strive to provide value for the cost. We're constantly working to improve our services and offer competitive pricing. ### 7. EZCom review **Rating:** 2.5/5.0 stars **Reviewed by:** marie t. | Key Account Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about eZCom Software EDI?** It allows us to work with Dillards and Nordstrom via EDI **What do you dislike about eZCom Software EDI?** Unless you are somewhat familiar with this type of system and setup, it is not user-friendly. While many of the people are very nice, being a novice and trying to set everything up is VERY difficult **What problems is eZCom Software EDI solving and how is that benefiting you?** Working with Dillards and Nordstrom could not happen successfully if not using EZCom **Official Response from Customer Service:** > It's great to hear that eZCom Software EDI has been instrumental in successfully working with Dillards and Nordstrom. We value your business and will continue to strive for a better user experience. ### 8. Great experience & easy tech support access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2022 **What do you like best about eZCom Software EDI?** The tech support is very easy to contact. I can always connect with a human tech support person immediately upon calling, instead of being placed on hold or going through multiple push button prompts. **What do you dislike about eZCom Software EDI?** I do not have any dislikes thus far. Everything is running very smoothly. **What problems is eZCom Software EDI solving and how is that benefiting you?** How to process multiple orders going to separate DCs, while also packing them in individual cartons. **Official Response from Customer Service:** > Thank you for sharing your positive experience with our tech support team! We're thrilled to hear that you find it easy to connect with a human tech support person promptly. We're here to ensure your experience with eZCom Software EDI remains smooth and efficient. If you ever have any questions or need assistance with processing multiple orders to separate DCs and packing them in individual cartons, please don't hesitate to reach out. We're here to help! ### 9. Helpful and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Megan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2023 **What do you like best about eZCom Software EDI?** Super intuitive and wonderful customer service. **What do you dislike about eZCom Software EDI?** I haven't found anything to dislike so far. **What problems is eZCom Software EDI solving and how is that benefiting you?** Transmitting orders from national retailers. **Official Response from Customer Service:** > Megan, thank you for your review and high rating. We're delighted that eZCom is proving to be helpful and easy for you and are glad to hear that the customer service experience has been enjoyable. ### 10. Quick and helpful **Rating:** 4.5/5.0 stars **Reviewed by:** ana t. | Special Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about eZCom Software EDI?** how fast they help you. and easy to use the program. **What do you dislike about eZCom Software EDI?** I dont think i dislike anything . Its is easy to use **What problems is eZCom Software EDI solving and how is that benefiting you?** all our EDI needs **Official Response from Customer Service:** > Thank you for sharing your positive experience with eZCom Software EDI! We're thrilled to hear that you find our support fast and the program easy to use. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help with all your EDI needs and ensure a seamless experience for you. Thank you for choosing eZCom Software EDI! ### 11. Easy to use and understand **Rating:** 5.0/5.0 stars **Reviewed by:** cristine m. | Shipping Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about eZCom Software EDI?** Customer service is always beneficial and friendly **What do you dislike about eZCom Software EDI?** So far, everything I need is working well **What problems is eZCom Software EDI solving and how is that benefiting you?** Our online selling and inventory fulfillment **Official Response from Customer Service:** > Thank you for your positive feedback! We're thrilled to hear that you find eZCom Software EDI easy to use and that our customer service has been beneficial to you. We're glad to hear that everything is working well for you so far. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help with your online selling and inventory fulfillment needs. Thank you for choosing eZCom Software EDI! ### 12. Mostly user friendly and a lot of these retail platforms could use a simplified approach. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about eZCom Software EDI?** once you understand how to use it, it's pretty straightforward. **What do you dislike about eZCom Software EDI?** This is industry specific- I wish that larger retailers would integrate sales reporting, and purchase orders into one platform. Getting setup with and supported by retailers is a really clunky, expensive process. **What problems is eZCom Software EDI solving and how is that benefiting you?** the only problem it's solving is us getting our Purchase orders **Official Response from Brenda Noblin:** > Thank you for sharing! With regards to your wish, let us know the specific large retailers you work with. While we obviously can’t promise anything, we’re always happy to talk shop and brainstorm with our clients. Feel free to give us a call at 201-731-1800 and we’ll be happy to assist you. ### 13. Brand Manager **Rating:** 4.0/5.0 stars **Reviewed by:** debbi k. | Brand Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about eZCom Software EDI?** Good customer service, ease in using software **What do you dislike about eZCom Software EDI?** Sometimes hard to connect with, reporting sometimes difficult **What problems is eZCom Software EDI solving and how is that benefiting you?** ease in shipping shoes **Official Response from Customer Service:** > Thank you for sharing your feedback! We're thrilled to hear that you appreciate our customer service and find our software easy to use. We apologize for any difficulties you've experienced with connectivity and reporting. We're constantly working to improve in these areas to ensure a seamless experience for our users. It's great to hear that eZCom Software EDI is helping you with shipping shoes more efficiently. If you have any specific issues you'd like us to address or if you need further assistance, please feel free to reach out to our support team. We're here to help! ### 14. I'd be Lost Without eZCom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2022 **What do you like best about eZCom Software EDI?** The team at eZCom has been vital to the success of our clients. As more retailers move toward EDI, we needed to be able to keep up and support the growth of our clients. eZCom has been an excellent EDI resource and support for our team throughout our working relationship. They are diligent, patient, and kind, and can answer our technical questions in a way that is easy to understand. We've been able to rely on them for countless situations, and don't have to worry about being EDI experts ourselves. **What do you dislike about eZCom Software EDI?** I don't dislike anything about working with eZCom. I try to learn as much as I can so that I don't create any issues from my end - so maybe some additional Lingo help resources, how-to's, or what not to do's with EDI would add some value. However, I know I can contact support for any outstanding questions I have. **What problems is eZCom Software EDI solving and how is that benefiting you?** eZCom helps us to quickly and accurately process client purchase orders in our system via Lingo integration. We're able to process PO's in a fraction of the time it would take us to manually enter information, and eliminates the potential for error. We're also able to reach out to the team for assistance with any problem that is above our knowledge level, and can count on them to help us work through it. **Official Response from Brenda Noblin:** > Thank you for your feedback. We are glad to hear you are having a great experience with the eZCom team. We do have a Support Hub which includes Lingo Help and FAQ’s. It seems to be exactly what you are looking for. Please reach out to our support team and they can send you a link to access our Support Hub. Each new Lingo software subscriber receives an invite to create a login to our Support Hub for access, so we want to be sure you have it. Thank you! ### 15. Truly eZ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about eZCom Software EDI?** The platform is easy to navigate. Vendor remittance is a breeze for downloading and access. **What do you dislike about eZCom Software EDI?** We have not run into any "dislikes" so far. **What problems is eZCom Software EDI solving and how is that benefiting you?** eZCom is giving us access to B2B sales and is solving our EDI invoicing needs. Tracking is in one quick-access place for anyone on our team to monitor. **Official Response from Customer Service:** > Thank you for sharing your positive experience with eZCom Software EDI! We're thrilled to hear that you find the platform easy to navigate and that vendor remittance is a breeze for you. It's great to know that eZCom is helping you with B2B sales access and solving your EDI invoicing needs efficiently. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and support you every step of the way. ### 16. EZCOM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about eZCom Software EDI?** EASY TO ACCESS THE WEBSITE. I JUST LEARNED HOW TO USE THE SITE CORRECTLY **What do you dislike about eZCom Software EDI?** TOOK ME ALL THESE YEARS TO TO FIGURE OUT THE DOCUMENT NUMBER IS THE PO NUMBER THE STORE ASSIGNS. WHEN I ASKED FOR TRAINING, NO ONE FROM TRACTOR SUPPLY, EZCOM OR EDI WOULD ASSIST, OR THEY DIDN'T KNOW WHO COULD ASSIST. ITS FRUSTRATING. I NOW KNOW THAT IS THE PROCEDURE TO ENTER THE INVOICE FOR PAYMENT. **What problems is eZCom Software EDI solving and how is that benefiting you?** SEEMS A BIT MUCH TO ENTER AN INVOICE FOR PAYMENT WHEN OUR OTHER TRACTOR SUPPLY STORES USE ANOTHER METHOD TO GET PAYMENT **Official Response from Brenda Noblin:** > Thank you for the candid feedback - and we apologize for your frustration. If helpful, we’d be glad to provide you with a personalized one-on-one support session to address any outstanding issues or concerns. Give us a call at 201-731-1800 and a member of our support team will be happy to assist you. ### 17. * Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about eZCom Software EDI?** * We used Lingo/Ezom for multiple years and it truly made my life easy for getting orders, navigating and correcting outstanding. **What do you dislike about eZCom Software EDI?** * It was a little harder to ship hard/in store orders compared to dropship **What problems is eZCom Software EDI solving and how is that benefiting you?** * It was good to use for when we were manually entering dropship orders. **Official Response from Brenda Noblin:** > Thanks for the review! We’re glad you’re loving Lingo. Regarding shipping in-store orders vs. dropship, Lingo offers a way to ship various types of Orders as one consistent streamlined process. While orders are processed similarly, the different requirements can easily be managed using tools available in Lingo, such as batch processing and/or automation. Please reach out to support and request to do a packing optimization and a review of your shipping process for in-store orders. ### 18. The support team is very helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2022 **What do you like best about eZCom Software EDI?** I like that the support team is knowledgeable and when they don't have an immediate answer they consult with their team and get back to you with accurate informtion. **What do you dislike about eZCom Software EDI?** It would be helpful when there is a new support team member that they identify themselves as such and understand it is ok to get back to me with answers. **Recommendations to others considering eZCom Software EDI:** EzCom is a great partner for all your EDI needs. From integration to day to day managing they are helpful and available to solve any issues and instruct the user so next time less help is needed. **What problems is eZCom Software EDI solving and how is that benefiting you?** A great support of the LINGO platform which is vital to our business. **Official Response from Brenda Noblin:** > This is terrific feedback. We are discussing your remarks internally and will make every effort to ensure your experience with our support team is excellent – regardless of how long they have been part of our eZCom family. ### 19. Great company/platform, but needs improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2022 **What do you like best about eZCom Software EDI?** The web platform, Lingo, is easy to use and straightforward. However, it can use some improvements. **What do you dislike about eZCom Software EDI?** It is difficult to implement customizations. **What problems is eZCom Software EDI solving and how is that benefiting you?** eZCom enables our company to be EDI compliant with our customers. Some functions help us save large amounts of time & energy on repetitive data entry. **Official Response from Brenda Noblin:** > Thanks for sharing your experience. Lingo users can customize their experience in multiple ways such as creating custom document tags, custom reports, custom record views and more. We’d love to learn more about your specific customization needs. Feel free to contact our support team. ### 20. Great customer service. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa P. | Director of Product Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about eZCom Software EDI?** Their customer service team is very accessible and very knowledgeable. Always answered my questions very fast. **What do you dislike about eZCom Software EDI?** The monthly fees were a lot for a small business, especially during times when sales were slow. **What problems is eZCom Software EDI solving and how is that benefiting you?** We were able to quickly integrate with our trading partners through EDI **Official Response from Customer Service:** > Thank you for your positive feedback! We're thrilled to hear that you found our customer service team accessible and knowledgeable. We understand your concern about the monthly fees, especially for small businesses. We appreciate your feedback and will take it into consideration for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! ### 21. Assistance is very good. System is not intuitive **Rating:** 2.5/5.0 stars **Reviewed by:** Tracy F. | Sales Admin Demand Planning US, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about eZCom Software EDI?** good phone assistance, very pleasant employees **What do you dislike about eZCom Software EDI?** the system is not easy to figure out on your own **What problems is eZCom Software EDI solving and how is that benefiting you?** creating correct labels to reconcile against my company profile **Official Response from Brenda Noblin:** > Thank you for feedback—we’re glad you like working with our team members. Following the setup process, we provide training to all Lingo users so everyone is comfortable with the platform. But we’re happy to do follow up training as well! Please contact Customer Support and we’ll set it up. ### 22. Fantastic Customer Service-Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Patti G. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2022 **What do you like best about eZCom Software EDI?** The ease and user friendly program. They also have the most knowledgeable and professional technical support team **What do you dislike about eZCom Software EDI?** There is absolutely nothing I dislike about the system **What problems is eZCom Software EDI solving and how is that benefiting you?** Testing new business set up. Technical Support has been hugely beneficial. Also, integrating EXCom into our internal database ### 23. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about eZCom Software EDI?** With a fasst growing company, a quick onboard experience is needed. Ezcom has existing connections so the implementation process is seamless. **What do you dislike about eZCom Software EDI?** The only thing that is slightly inconvenient is the 6-month archive of documents. **What problems is eZCom Software EDI solving and how is that benefiting you?** Customized 945 for ASNs, customized CVS, automated transactions. **Official Response from Brenda Noblin:** > Thank you for your positive feedback around a quick onboard experience and seamless process. Our Policy of storing customer data for at least 6 months after it was last accessed is consistent within our industry, and represents a balance between database performance and customer costs. At the same time, we understand it can be frustrating to look for data that has been archived. There are some options available: we integrate with all major ERP, accounting, and inventory systems, providing you with an easy way to transfer your documents to systems that were specifically designed to manage your data long-term. If you do not currently have an ERP system or accounting platform, we recommend you make electronic copies of the data or documents you need a record of. You may quickly download this data from Lingo in PDF, Excel, or CSV formats, and you can print copies if you want a hard copy record. This way, you may refer to these documents even after the archive period kicks in. ### 24. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about eZCom Software EDI?** Very user-friendly and self-explanatory. CX is also very attentive to help you resolve any issues you might come across. **What do you dislike about eZCom Software EDI?** Too many steps to confirm you do want to send your ASN or invoice **What problems is eZCom Software EDI solving and how is that benefiting you?** Transmitting our orders from Bloomingdales **Official Response from Brenda Noblin:** > We appreciate your thoughtful feedback and would like to better understand what you mean by “Too many steps to confirm you do want to send your ASN or invoice.” Are you referring to the need to “release” documents prior to “sending” them? If so, that “hold” on your Lingo documents is an added safety measure to help ensure you don’t accidentally send documents before you’re ready. If you don’t need that added safety measure, you can optionally adjust the document defaults in your Lingo System Settings screen to “Released” instead of “On Hold.” If you’d like some help (or if we’re actually talking about an entirely different issue), give Support a call at 201-731-1800 and we’ll be happy to assist you. ### 25. The customer service is exemplary. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about eZCom Software EDI?** The customer service is exemplary. They are always there to take us through the steps for troubleshooting. **What do you dislike about eZCom Software EDI?** The interface could be designed more intuitively. **What problems is eZCom Software EDI solving and how is that benefiting you?** Navigating, and setting up detailed information for invoicing for different vendors. **Official Response from Brenda Noblin:** > Thanks for your feedback on our excellent customer service. When it comes to the user interface, updates to it are in development right now. The functionality our users love won’t change, but Lingo will have a new look. ### 26. Best EDI Team **Rating:** 4.0/5.0 stars **Reviewed by:** Anna C. | Assistant Operational Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about eZCom Software EDI?** How easy it is to reach representative and have your question answered **What do you dislike about eZCom Software EDI?** it is not fully integrated with Netsuite - we need a connector **What problems is eZCom Software EDI solving and how is that benefiting you?** All problems related to EDI - creating GS1 labels, sending ASN, order change etc. **Official Response from Brenda Noblin:** > Thanks for your review and feedback! Lingo does integrate with NetSuite, offering full automation for all EDI documents of the supply chain: Orders, Order Changes, Acknowledgments, Shipments, Invoices, Item Catalogs, Inventory documents, etc. We’d be happy to help you get that set up. Please feel free to reach out to sales for more information. ### 27. Supportive EDI Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | VP Solutions, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2022 **What do you like best about eZCom Software EDI?** The best part of Lingo is the ease of use and the unmatched customer support. The order summary screen allows brands to get a quick glimpse of orders to be filled **What do you dislike about eZCom Software EDI?** There is really nothing to dislike. The only thing that may improve Lingo is after-hours support and maybe someday allowing multiple users to work within the same account at the same time. **Recommendations to others considering eZCom Software EDI:** Do not hesitate to contact the Lingo support team. They are always super helpful! **What problems is eZCom Software EDI solving and how is that benefiting you?** We are solving the issue of retailer chargebacks to vendors that have previously used other systems. With such an efficient system, our order processing time is very fast! **Official Response from Brenda Noblin:** > Thanks for your feedback! We’re so pleased you’ve had such a positive experience with our Support Team. We always strive to provide the best service possible. As you know, your Lingo account is available to you 24/7/365, but it sounds like you would like to speak with a support rep outside of our normal support hours of 8:30am ET – 8pm ET Monday through Friday. While we don’t have immediate plans to expand our support hours, we would love to hear more about your needs. For instance, when are the off-hour times you use Lingo and could use phone support? Regarding multiple users, we do have options that can provide what you and your team members need. Reach out to us to discuss further! ### 28. Customer service is the best part of this subscription. Website is definitely could use a refresh **Rating:** 4.5/5.0 stars **Reviewed by:** Johnny J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about eZCom Software EDI?** Customer service is by far the best part of this software. They are always there to help! **What do you dislike about eZCom Software EDI?** The website itself is outdated and could use a refresh. **What problems is eZCom Software EDI solving and how is that benefiting you?** All my EDI processing which allows me to sell to important clients. **Official Response from Customer Service:** > Thank you for your feedback! We're thrilled to hear that you find our customer service to be the best part of our software. We appreciate your suggestion about refreshing our Lingo interface and will definitely take that into consideration for future improvements. We are glad that our software helps you with your EDI processing and enables you to sell to important clients. If you have any more suggestions or need further assistance, please feel free to reach out to us. We are always here to help! ### 29. A great product to recommend for EDI **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin T. | Partnerships Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about eZCom Software EDI?** The reliable, supportive team that doesn't oversell their product and integration​ with our platform. We often recommend eZCom to anyone who requires EDI. **What do you dislike about eZCom Software EDI?** I with the product integrated directly into our software but it's something we are working towards as a collective team. **What problems is eZCom Software EDI solving and how is that benefiting you?** We are recommending eZCom to customers to help avoid late orders/chargebacks​, and brands that require a quick and easy tech setup, to decrease manual tasks and connect their tech stack. ### 30. It works well. Compared to our last EDI Company. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about eZCom Software EDI?** The customer service is very good. The Lingo program works great. **What do you dislike about eZCom Software EDI?** There's a couple extra steps to processing orders compared to our last EDI software **What problems is eZCom Software EDI solving and how is that benefiting you?** The Ligo program does not error out like out last EDI software. **Official Response from Brenda Noblin:** > Thanks for the positive feedback! With regards to processing orders, Lingo offers multiple ways to help you streamline and automate Order, Shipment and Invoice processing. Our UPS/FedEx shipping integration sends shipping labels directly to your printer and automatically updates EDI Shipments with tracking numbers. Lingo also offers native, built-in integrations into various ERP, Inventory, Warehouse, and Accounting systems that let you import and process Orders, Shipments and Invoices externally. But let’s learn more about your specific situation. Please feel free to reach out to our support team, we love to hear our customers’ suggestions as they often become our best new features! ### 31. Very easy to use, very friendly staff and always there to help. **Rating:** 5.0/5.0 stars **Reviewed by:** vartie k. | director of sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about eZCom Software EDI?** How easy it is to use the software and process my orders. **What do you dislike about eZCom Software EDI?** There nothing I dislike as I have been using this program for over 8 years. **What problems is eZCom Software EDI solving and how is that benefiting you?** Processing major department orders super quickly & efficiently. **Official Response from Customer Service:** > We are thrilled to hear that you find eZCom Software EDI easy to use and efficient for processing your orders! Our team is dedicated to providing excellent service and support to ensure a seamless experience for our customers. We appreciate your loyalty over the past 8 years and are delighted to hear that our software has been beneficial in processing your department orders quickly and efficiently. If you ever have any questions or need assistance, please do not hesitate to reach out. Thank you for choosing eZCom Software EDI! ### 32. Effective but high learning curve **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about eZCom Software EDI?** The speed at which invoices and shipping documents are processed and transmitted. **What do you dislike about eZCom Software EDI?** Lofty learning curve when 1st setting up. **What problems is eZCom Software EDI solving and how is that benefiting you?** EDI transmission between major stores. I wish we didn't have to but it's a requirement. **Official Response from Brenda Noblin:** > Thank you for your feedback! We recognize that there’s a lot to EDI. If you’re open to it, we’d love to learn more about your setup experience. Was there an element that was particularly difficult to understand? Was something less intuitive than you expected? Whatever your experience, we’re all ears. Feel free to give Support a call 201-731-1800 or email us anytime at support@ezcomsoftware.com. ### 33. EDI software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about eZCom Software EDI?** The support is excellent. Anytime I need help I call them up. **What do you dislike about eZCom Software EDI?** The reporting within Lingo isn't user friendly. It's not straightforward to be able to pull reports of past transactions. **What problems is eZCom Software EDI solving and how is that benefiting you?** EDI integration for retail partners **Official Response from Brenda Noblin:** > We appreciate your thoughtful feedback. We’d love to go over your reporting needs with you to make sure we fully understand what you’re looking for and where you’re experiencing challenges. There are a number of ways to streamline processes within Lingo. For example, did you know that you can save search criteria? And you can re-engage the same search parameters any time after you’ve saved and named the search type. This can cut down on a lot of time when pulling up historical data for reporting purposes. If that sounds useful, please give Support a call at 201-731-1800 and we’ll be happy to assist you. ### 34. Easy to use and learn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2022 **What do you like best about eZCom Software EDI?** eZcom web based software offers a check on all information based on Cust requirements. This is helpful so there are no errors. **What do you dislike about eZCom Software EDI?** Finding old PO in the web base system can be difficult. **What problems is eZCom Software EDI solving and how is that benefiting you?** eZcom is solve our EDI needs for retailers. This makes obtain POs and other documents we need easy and quick. **Official Response from Brenda Noblin:** > Thank you for your feedback, we are glad you find our validation helpful. We want search to be as easy as possible so we do provide ways to look up data based on many different elements, including Trading Partner, Order ID, dates, vendor number, and more. We do archive documents after six months, so if you think you may need something long-term, it’s wise to download it to your system or print a hard copy. Otherwise, you’ll need to ask our Support Team to retrieve it for you. If you want more detail on this or any of our search tools, please don’t hesitate to connect with our Support Team ### 35. Director Of Planning **Rating:** 3.5/5.0 stars **Reviewed by:** Pat M. | Director of Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about eZCom Software EDI?** Ability to download files to review before processing. **What do you dislike about eZCom Software EDI?** Not sure. Our first order was easy. We will wait for our next order. **What problems is eZCom Software EDI solving and how is that benefiting you?** Ability to download files for quick manipulation. **Official Response from Customer Service:** > Thank you for sharing your positive experience with eZCom Software EDI! We're glad to hear that you find the ability to download files for review beneficial. If you encounter any issues or have any feedback in the future, please don't hesitate to reach out to us. We're here to assist you and ensure your experience with our software remains smooth and efficient. If you have any questions or need further assistance with your next order, feel free to contact our support team. We appreciate your business and look forward to continuing to support your EDI needs. ### 36. Always helpful and always professional service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about eZCom Software EDI?** No matter who answers our call, we get the help we need quickly and confidently. **What do you dislike about eZCom Software EDI?** Honestly, I have not ever had a negative experience. I am not tech-savvy and needed a lot of help in the beginning. **What problems is eZCom Software EDI solving and how is that benefiting you?** Integrating with different platforms to minimize the amount of manual labor required on our end. **Official Response from Customer Service:** > We are thrilled to hear that you have had such a positive experience with our customer service team. We strive to provide quick and confident assistance to all of our customers, regardless of their technical expertise. Thank you for sharing your feedback! ### 37. eLynxx Solution's EDI Cloud Vendor Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about eZCom Software EDI?** The web interface is easy to navigate and use. **What do you dislike about eZCom Software EDI?** The error logging that a web portal user has access to is very limited. This can make troubleshooting tasks more difficult. **What problems is eZCom Software EDI solving and how is that benefiting you?** It is our source for EDI processing via our cloud application for our clients. **Official Response from Customer Service:** > We're glad to hear that you find our web interface easy to navigate and use. We appreciate your feedback on the error logging and will take it into consideration for future improvements. ### 38. Proud to partner with EZCom! **Rating:** 5.0/5.0 stars **Reviewed by:** Tony D. | CSO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2022 **What do you like best about eZCom Software EDI?** I have known EZCom for decades as a best-of-breed integrated & web EDI platform. Their Lingo services are intuitive, yet powerful with many defaults and configurable parameters to set up data exchange with any of your trading partners. **What do you dislike about eZCom Software EDI?** N/A, there should be more companies investigating their services. **What problems is eZCom Software EDI solving and how is that benefiting you?** eZCom's Lingo service provides data exchange capabilities to all retailers and has integrations with many business systems, shipping software, etc. ### 39. Highly Recommend eZCom software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2022 **What do you like best about eZCom Software EDI?** Their customer support team is amazing. Always willing to help and they get back to any requests immediately. **What do you dislike about eZCom Software EDI?** There is nothing to dislike with eZCom. Very professional people and a great application. **Recommendations to others considering eZCom Software EDI:** I have worked with the eZCom implementation team for several years setting up vendors and testing EDI with them to connect with my company's EDI system. They are a great team to work with. Implementing EDI with eZCom is always easier vs other EDI providers. I have never had any issues with them throughout the years. I also never hear complaints from our vendors when they use the application. They have implemented our mapping and special requests and we never have issues with the data as we do with other providers. The support team responds and has the knowledge to answer questions. I have dealt with other EDI providers that never get back to my support requests or questions. overall, this is a fantastic company. **What problems is eZCom Software EDI solving and how is that benefiting you?** I am not a direct user of the application but I am involved with eZCom through my vendors that connect to my EDI system via eZCom. I often hear complaints from some vendors who are not happy with their current EDI provider so I always recommend eZCom. They have everything setup and mapped as requested and will help out with any changes needed. They are so much nicer and easier to work with vs other EDI providers. The application is much easier to use and less time consuming vs other EDI applications. ### 40. User friendly and support is always available to help with questions/issues. **Rating:** 5.0/5.0 stars **Reviewed by:** SILVIA C. | Shipping Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about eZCom Software EDI?** Very easy to navigate, very straightforward **What do you dislike about eZCom Software EDI?** Limited transaction history for us to research **What problems is eZCom Software EDI solving and how is that benefiting you?** ASN transmission error with trading partner and it's benefitting us by not receiving any further chargebacks. **Official Response from Brenda Noblin:** > Thank you for your feedback. We are pleased that you find Lingo easy to navigate and straight forward. Our Policy of storing customer data for at least 6 months after it was last accessed is consistent within our industry, and represents a balance between database performance and customer costs. At the same time, we understand it can be frustrating to look for data that has been archived. There are some options available: we integrate with all major ERP, accounting, and inventory systems, providing you with an easy way to transfer your documents to systems that were specifically designed to manage your data long-term. If you do not currently have an ERP system or accounting platform, we recommend you make electronic copies of the data or documents you need a record of. You may quickly download this data from Lingo in PDF, Excel, or CSV formats, and you can print copies if you want a hard copy record. This way, you may refer to these documents even after the archive period kicks in. ### 41. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Darren B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about eZCom Software EDI?** Receiving orders from customers is working great! **What do you dislike about eZCom Software EDI?** There is nothing we dislike, everything is woking well **What problems is eZCom Software EDI solving and how is that benefiting you?** The significant link between our company and our customer, an excellent communication tool **Official Response from Customer Service:** > Thank you for sharing your positive experience with eZCom Software EDI! We're thrilled to hear that receiving orders from customers is working great for you. It's fantastic that the software is serving as an excellent communication tool between your company and customers. Should you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure your continued success with our software. ### 42. Reliable, Experienced, and Robust Product & Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about eZCom Software EDI?** Solid product, even better team to work with and partner with. **What do you dislike about eZCom Software EDI?** I dislike EDI in general as it is an older technology, but eZCom makes it bearable as they are a pleasure to work with. **What problems is eZCom Software EDI solving and how is that benefiting you?** They are an actual reliable company in the EDI space, which is very hard to come by. Competitors are not trustworthy as they seem to oversell and under-deliver. **Official Response from Customer Service:** > Thank you for your positive feedback! We are thrilled to hear that you find our product reliable and our team a pleasure to work with. We understand your concerns about EDI being an older technology, but we strive to make the experience as smooth as possible for our customers. We are committed to providing a reliable solution in the EDI space and are glad to hear that you find us trustworthy compared to our competitors. If you have any specific suggestions on how we can further improve your experience with eZCom Software EDI, please feel free to reach out. We appreciate your business and look forward to continuing to support your EDI needs. ### 43. Very Patient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about eZCom Software EDI?** Everyone has been super supportive and very helpful with all of my questions **What do you dislike about eZCom Software EDI?** So far so good. Have not had any problems **What problems is eZCom Software EDI solving and how is that benefiting you?** They helped with printing the labels, and they were able to figure out the problem. **Official Response from Customer Service:** > Thank you for sharing your positive experience with our team at eZCom Software EDI! We are thrilled to hear that our support has been helpful and supportive for you. We are always here to assist with any questions or concerns that may arise in the future. It's great to know that we were able to help you with printing labels and resolve any issues promptly. If you ever need further assistance or have more questions, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to support you. ### 44. Very responsive and meets every need of the business, no matter how small or large **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about eZCom Software EDI?** Dedicated team/staff to help with every aspect of the set up and integration **What do you dislike about eZCom Software EDI?** There is nothing that is not working yet as of now **What problems is eZCom Software EDI solving and how is that benefiting you?** They are able to work with small start ups like ourselves **Official Response from Customer Service:** > Thank you for sharing your positive experience with eZCom Software EDI! We are thrilled to hear that our dedicated team has been able to assist you with every aspect of set up and integration. We appreciate your feedback and are glad to hear that everything is working well for you so far. If you ever encounter any issues or have any questions in the future, please don't hesitate to reach out to us. We are here to support you every step of the way. Thank you for choosing eZCom Software EDI! ### 45. EZ com / Lingo EDI review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about eZCom Software EDI?** Once you learn the tool, it's very easy to navigate. Not much of a learning curve. There are some great support folks - not all but some! **What do you dislike about eZCom Software EDI?** Not super straightforward at first when trying to find specific details but support is helpful and once you get the hang of it, it's easy! **What problems is eZCom Software EDI solving and how is that benefiting you?** Needed an edi solution for our wholesale channel. **Official Response from Brenda Noblin:** > Thank you for your candid feedback - and we’re glad that you’ve got a good handle on Lingo! Regarding your “not all but some” comment… If there were specific instances of less than stellar support, we want to know about it. It’s how we as a team improve and ultimately serve you better. Please do not hesitate to request a conversation with a Support Manager or our Director of Client Services so that we can better understand your experience. Call 201-731-1800 or email us anytime at support@ezcomsoftware.com. ### 46. Simple to use for anyone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about eZCom Software EDI?** The software is straightforward to navigate. It's a quick process to get your documents needed. **What do you dislike about eZCom Software EDI?** So far, I have not experienced any downsides. **What problems is eZCom Software EDI solving and how is that benefiting you?** EZ Com is very quick compared to other software we have used that do similar jobs. The number of steps needed to invoice or send an ASN is minimal. **Official Response from Customer Service:** > We're thrilled to hear that you find eZCom Software EDI straightforward and efficient to use! Our team is dedicated to providing a user-friendly experience. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and are delighted that our software is helping streamline your processes. Thank you for choosing eZCom Software EDI! ### 47. Support is very helpful and they have a ton of patience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2022 **What do you like best about eZCom Software EDI?** The retailer we work with requires us to be EDI capable. eZCom does this for us. **What do you dislike about eZCom Software EDI?** I have found nothing to dislike about eZCom. **What problems is eZCom Software EDI solving and how is that benefiting you?** eZCom is taking care of our EDI needs. **Official Response from Customer Service:** > Thank you for your positive feedback! We are thrilled to hear that our support team has been helpful and patient. We are committed to providing excellent service to meet your EDI needs. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to continuing to support you with your EDI requirements. ### 48. Good level of services and very nice Team **Rating:** 4.0/5.0 stars **Reviewed by:** Vanessa B. | international manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about eZCom Software EDI?** quick answers nice team members easy platform **What do you dislike about eZCom Software EDI?** Invoicing needs to be strictly followed each month **What problems is eZCom Software EDI solving and how is that benefiting you?** EDI support **Official Response from Brenda Noblin:** > Thanks for the kind words and feedback. In general, you want your Invoices to go out right after your Shipments go out. That ensures that your EDI customer receives your Invoices and submits payment promptly. Lingo can help you do that. You can automate the creation and sending of EDI Invoices right after your Shipments are sent. You can also set up an integration that extracts invoice numbers from your external ERP or accounting system. And if your EDI customer requires invoice consolidation, Lingo can automatically consolidate your invoices as they go out. Please contact support so we can help you further. ### 49. A great company to work with. A true partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about eZCom Software EDI?** Personal service and making sure everything is right **What do you dislike about eZCom Software EDI?** Sometimes on Monday mornings, it can take an extra minute to get phone support **Recommendations to others considering eZCom Software EDI:** Yes, and I do recommend them. There is very little I would put my name on but eZCOM is one of them. **What problems is eZCom Software EDI solving and how is that benefiting you?** Partnering with topline merchants ### 50. Quick, Easy, Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha W. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2022 **What do you like best about eZCom Software EDI?** Quickly process EDI invoices. Super user- friendly. **What do you dislike about eZCom Software EDI?** Honestly, there isn't really anything I dislike. **What problems is eZCom Software EDI solving and how is that benefiting you?** We use eZCom to process EDI invoices required by some of our customers. **Official Response from Customer Service:** > Thank you for sharing your positive experience with eZCom Software EDI! We're thrilled to hear that you find it quick, easy, and reliable for processing EDI invoices. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help ensure your continued satisfaction with our software. - [View eZCom Software EDI pricing details and edition comparison](https://www.g2.com/products/ezcom-software-edi/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+23%3A32%3A59+-0500&secure%5Bsession_id%5D=7fd2de07-6f97-47b9-ae77-6b970b601f0b&secure%5Btoken%5D=bceba1ad7962663531d56f808e7cab17e7780a2a3523413af681ea09edf0ae30&format=llm_user) ## eZCom Software EDI Integrations - [ApparelMagic](https://www.g2.com/products/apparelmagic/reviews) - [bMobile Route](https://www.g2.com/products/bmobile-route/reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - [Dynamics 365 Finance](https://www.g2.com/products/dynamics-365-finance/reviews) - [Enterprise WMS](https://www.g2.com/products/enterprise-wms/reviews) - [FaCTS](https://www.g2.com/products/metamorpho-sys-facts/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Restaurant365](https://www.g2.com/products/restaurant365/reviews) - [Rithum](https://www.g2.com/products/rithum/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SOS Inventory](https://www.g2.com/products/sos-inventory/reviews) ## eZCom Software EDI Features **Data** - Information Tracking - Data Duplication - Security - Scheduling **Functionality** - Data Exchange - Data Mapping **Logistics** - Scaling - Automation - Communication - Copy - Integration **Management** - Workflow Management - Exception Handling - Real Time Reporting **Integrations** - Third Party Integration - BI Tools Integration **Security** - Communication Protocols - EDI Standards **Support** - EDI Testing ## Top eZCom Software EDI Alternatives - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.3/5.0 (648 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (413 reviews) - [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) - 4.4/5.0 (578 reviews)