JN
Joy N.
Caterer/Ceo/Chef
Small-Business (50 or fewer emp.)
"DONT USE EZCATER FOR YOUR BUSINESS"
0/5
What do you like best about ezCater?

New customer sales are great for a small business Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Lack of respect and protection of other companies brand. Carelessly will delete your existence

Don't put your catering company on this site. It seems wonderful in the beginning but they will strong arm your company, treat you as disposable., Refuse to take your calls, And delete years of reviews you earned on their site. This is like putting your hard work into someone else's pockets.

Avoid working with this company and stay independent. I was with them for 10+ years and was faithful and our company was devoted to customer orders. After all these years and hundreds of 5 star reviews, ezcater deleted us without hesitation after we did not want to take some of the smaller orders they serve.

Constant policy changes and micromanagement to caterers. This has been a discouraging, disheartening, and offensive experience. We now work hard not to give our autonomy to a big company like this.

You will be disposable, they will manage your reputation and your customers as theirs and delete you when they feel like it. I wish o could've told my younger self this before we signed up for this company. RUN! Stay independent and put your hard earned money into independent marketing and customer management so you don't be shut down out of what you built.

I think we will look up and this company will be a distant memory, like Enron & Blockbuster. You can't delete people's posterity. Justice will happen when someone has the money and resources to fight Ezcater Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"Effortless, Organized Catering Orders with Great Customer Service"
5/5
What do you like best about ezCater?

ezCater makes ordering catering so easy for my organization. It keeps everything organized and on one platform and has great customer service. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Sometimes they don't have some local restaurants on their platform. Review collected by and hosted on G2.com.

AE
Amanda E.
"Streamlined Catering with Intuitive Platform"
4.5/5
What do you like best about ezCater?

I like ezCater because it provides easy planning for events with a centralized platform that offers a variety of options. It's an intuitive online platform with a straightforward user experience, saving me time and making it easy to browse, order, and view billing data all in one place. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I wish they had Domino's onboarded in my area. Make the online platform more mobile and small-screen friendly. Review collected by and hosted on G2.com.

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Small-Business (50 or fewer emp.)
"Seamless, Budget-Friendly Service With Great Options and Customer Support"
5/5
What do you like best about ezCater?

Seemless, lots of options, budget friendly, always great customer service, efficient delivery, allergy friendly filtering Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Limited options based on time of day for delivery, limited on options if restaurants need a greater lead time and its not displayed there Review collected by and hosted on G2.com.

EM
Emily M.
"Effortless Corporate Catering with Stellar Usability"
5/5
What do you like best about ezCater?

I like the ease of use of the ezCater platform and how it is free. The site is set up well, is user-friendly, and allows me to add multiple users within my organization to place orders and tie them back to billing codes if needed. It's very simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Nothing to note - it works well for my marketing agency's needs. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"User-Friendly Layout with Great Choices"
4/5
What do you like best about ezCater?

It has a user friendly layout and has good choices. Customer service is good but unfortunately the recent downsizing of the company is apparent. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

They got rid of a bunch of restaurants that used to be on the site, and sometimes things are inaccurate.

For example, the search function sometimes shows irrelevant items or restaurants. Also, the serving sizes are often inaccuarte so there is a learning curve when trying a new restaurant. Review collected by and hosted on G2.com.

Renee A.
RA
Renee A.
"Effortless Catering for Large Events"
5/5
What do you like best about ezCater?

I love how easy the ezCater site is to use and how simple it is to order. It's very nice that all orders come on time, and sometimes even early, so I'm not stressing before events. The initial setup was super easy, which was a relief. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I really don't have anything I particularly dislike about the ezCater service. Review collected by and hosted on G2.com.

RH
Rachel H.
"Effortless Catering with Room for Timely Improvement"
5/5
What do you like best about ezCater?

I like how ezCater allows food to be delivered in large amounts, which saves us time for office meetings and events. I like how easy it is to utilize the website, making the ordering process smooth. The communication between ezCater and the restaurant is great, ensuring that everything is coordinated well. I also found the initial setup to be very easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

More often than not the delivery is late. Review collected by and hosted on G2.com.

TN
Theri N.
"Reliable Catering with Numerous Options"
5/5
What do you like best about ezCater?

I use ezCater for my office events because it's easy and reliable. They have numerous options to choose from, and I particularly appreciate the lots of restaurants I can choose from. It's a service I use many times because I find it very reliable. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

sometimes the fees are a bit high Review collected by and hosted on G2.com.

FM
Faviana M.
Officer Service Coordinator
Enterprise (> 1000 emp.)
"User-Friendly and Fast Catering Orders for Meetings"
5/5
What do you like best about ezCater?

I like how user friendly it is and how fast I can order my cater for meetings Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I think there should be an option, when I want to create a group order, where I could set the number of days and time people have to make their decision. Review collected by and hosted on G2.com.