Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great Catering Search, But Customer Support Could Be Improved"
3.5/5
What do you like best about ezCater?

It's very easy to find restaurants and look at the catering packages quickly. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I had a situation where utensils were supposed to be provided but then they didn't come with the order. When I reached out about it, the reply was very generic and there was no attempt to make it right. I felt unsupported by the company and that I can't really depend on the orders to come as planned (which is so important when planning an event). Review collected by and hosted on G2.com.

PF
Priscilla F.
Small-Business (50 or fewer emp.)
"Streamlines Catering with Ease and Efficiency"
4/5
What do you like best about ezCater?

I use ezCater for busy season lunches and dinners and appreciate not having to pick up the food myself. I think the order history feature is great because I can retrieve orders and receipts easily. The user interface is very welcoming and user-friendly, which makes the setup easy. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

The local locations and delivery times due to it. More Catering options with catering portions. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great Variety of Restaurants and Caterers for Any Group Size"
5/5
What do you like best about ezCater?

Great variety of restaurants and caterers that can work with different group sizes. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

The delivery fees are costly - much higher than food delivery apps. Review collected by and hosted on G2.com.

Fabian G.
FG
Fabian G.
Administrator
Small-Business (50 or fewer emp.)
"Easy to Use with Plenty of Restaurant Options"
5/5
What do you like best about ezCater?

The app is easy to use, and it offers plenty of restaurant options to choose from. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I don’t have anything negative to say about EZ Cater. Review collected by and hosted on G2.com.

Ninfa L.
NL
Ninfa L.
"Effortless Catering with Stellar Support"
5/5
What do you like best about ezCater?

I use ezCater for corporate meetings and employee lunches. I don't have to go pick up orders from various vendors because they're all on the website. I like that the online team has been very responsive and helpful. The gift card benefit and the option to use the points personally or professionally are great. The initial setup was quick. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

We don't have a dedicated account manager and haven't had one for 3 months. We have had several changes, lock outs which took very long to fix, if fixed and no one to reach out to, to help us with account issues. Review collected by and hosted on G2.com.

Annays Y.
AY
Annays Y.
"Effortless Office Catering with Excellent Support"
5/5
What do you like best about ezCater?

I like using ezCater for its timeliness and options, which are essential for ordering for office meetings and events. I appreciate the ease of communicating with vendors and customer support, which makes handling catering requirements smoother. The chat function is extremely helpful as it allows me to stay on top of the exact timing of order arrivals. The initial setup for using ezCater was also very easy. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I find the amount of vendors for some categories to be a bit more limited. For example, there could be more options for certain cuisines like sushi. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"ezCater Makes It Easy to Compare Restaurants"
5/5
What do you like best about ezCater?

Using ezCater allows me to search across multiple restaurants to find what works best for my team as far as price and delivery. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

When I find something I dislike, I'll let you know. Review collected by and hosted on G2.com.

MW
Makenna W.
Clinical Research Coordinator
Enterprise (> 1000 emp.)
"A Reliable Catering Solution with Variety and Ease"
4.5/5
What do you like best about ezCater?

I like using ezCater because there are a variety of options to choose from, which makes it reliable. The initial setup was pretty easy, and I felt well informed. I also appreciate knowing that the tax exemption will be applied. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Some of the restaurants' catering options do not align with the specific restaurant's catering menu online. Clearer descriptions of the food items, price matching, and suggested quantities would be helpful. Review collected by and hosted on G2.com.

Gi Gi M.
GM
Gi Gi M.
Executive Assistant
Small-Business (50 or fewer emp.)
"Easy Ordering and Perfect Timing"
5/5
What do you like best about ezCater?

I appreciate that I can place an order and have it arrive exactly when I need it. Everything is always perfect, and there are so many options to choose from. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

The only challenge is that there aren’t always enough gluten‑free and vegetarian options, which means I can’t place a full order from one location. Review collected by and hosted on G2.com.

Madeline T.
MT
Madeline T.
Small-Business (50 or fewer emp.)
"Effortless Event Catering, Needs Delivery Timeliness"
5/5
What do you like best about ezCater?

I like how easy and convenient ezCater is. I can log in and order food any time for any event. The initial setup was very easy. I would definitely recommend it to friends or colleagues, rating it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

How delivery drivers can be similar to the time that was ordered. They have always dropped off early. Review collected by and hosted on G2.com.