Ashlee B.
AB
Ashlee B.
Executive Assistant
Mid-Market (51-1000 emp.)
"Easy to Use, Reliable Vendors, and Excellent Customer Service"
5/5
What do you like best about ezCater?

ease of use, reliable vendors, excellent customer service Review collected by and hosted on G2.com.

What do you dislike about ezCater?

some menu items are often not on the ezCater site compared to direct catering sites, but I will say, customer service has always been able to resolve the issue Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Catering, Wide Selection"
4.5/5
What do you like best about ezCater?

I like being able to order large catering with an easy system. I appreciate the variety of options available on ezCater. I really enjoy the option of full catering or the option of individual boxes/meals, which is VERY helpful. The accessibility of ezCater prompted me to switch from Doordash, and the initial setup was very easy! Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I think the only thing that needs improvement is more options such as Einstein Bagel or Chipotle. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Easy, Convenient Multi-Event Order Management in One Place"
5/5
What do you like best about ezCater?

Ease and convenient way to manage multiple orders for multiple events all in one spot. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

Sometimes it is challenging to customize orders depending on the catering vendor. It would be convenient to have more customization details. Review collected by and hosted on G2.com.

LS
Lauren S.
"Reliable Office Lunches with Great Live Support"
4.5/5
What do you like best about ezCater?

I use ezCater to order lunches for the office, and they help ease fears of deliveries going wrong or the delivery driver being unreachable. They're almost always very responsive, which I appreciate. I like that they have a huge selection of restaurants, and most importantly, they have a live support line to call. It's hard to get in touch with delivery drivers from other companies, but ezCater always responds quickly. Having a big selection of restaurants means I can use the service more often. The initial setup was very easy! Review collected by and hosted on G2.com.

What do you dislike about ezCater?

It can be harder for very very small businesses to meet a minimum order. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Easy Ordering with Fast, Helpful Support and Clear Order Updates"
5/5
What do you like best about ezCater?

The ease of using the app, ease of ordering, and quick and helpful customer service! I appreciate being able to receive updates on tracking my order, and I also appreciate the confirmation updates. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

You are not always able to use the group ordering feature (have inconsistent experiences) and you are not always able to receive the tracking information. If an order is running late and un-trackable, that becomes stressful Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Plenty of Options and Easy Group Ordering with ezCater"
5/5
What do you like best about ezCater?

I like that ezCater gives me plenty of options when ordering, and it makes it easy for me to place an order for a large group of people. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

The one thing I dislike is that it’s really hard to place any last-minute orders. Review collected by and hosted on G2.com.

CK
Calesia K.
"Fast Catering Solutions with Room for Improvement"
4/5
What do you like best about ezCater?

I love the rewards ezCater offers. They help with finding a vendor that will provide a lunch at the last minute for unexpected meetings, which is super useful. The initial setup of ezCater was easy, making the transition smooth when we switched from having someone in the office ordering lunches. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

I have attempted to add or change something on an order but it seems that the issue is when the change is done before the order leaves the business but they never accept. I have had to run out just to get one lunch even before my order left the restaurant instead of the business including one more and charging me for another lunch. I also dislike that sometimes the food wont be fresh but that isnt EZ Caters fault. Review collected by and hosted on G2.com.

Verified User in Photography
AP
Verified User in Photography
Small-Business (50 or fewer emp.)
"Super Convenient: Weekly Catering and Delivery Details in One Place"
5/5
What do you like best about ezCater?

its so convenient to have all of our catering for the week in one spot! I order, but another person usually handles deliveries, so its great for them to have one platform they can get info from Review collected by and hosted on G2.com.

What do you dislike about ezCater?

we have lots of employees who have dietary restrictions, and lots of restaurants allergen symbols on EZ Cater dont reflect what is on their website. So there are lots of places that we don't order from that may actually suit our needs and, more importantly, uncertainty on if items labeled gluten free or vegan will actually meet these requirements. Also, when filtering by restrictions if a place ONLY has "mixed greens" as their GF VG option, it shouldnt show in the filter Review collected by and hosted on G2.com.

Heather N.
HN
Heather N.
Small-Business (50 or fewer emp.)
"Effortless Catering Management, All in One Place"
5/5
What do you like best about ezCater?

I really appreciate that ezCater allows me to search across multiple options at the same time and pick different types of food, which is super helpful for business meals and catering. It's convenient having everything in one place, and I like that it handles tax exemption. The setup was super easy, and I even received a call from customer service, which was a nice touch. It's been great so far. Review collected by and hosted on G2.com.

What do you dislike about ezCater?

n/a Review collected by and hosted on G2.com.

Chad M.
CM
Chad M.
Founder and Chairman
Small-Business (50 or fewer emp.)
"Easy Setup, Room for Better Restaurant Selection"
5/5
What do you like best about ezCater?

food preferences, allergies, and budgets were handled Review collected by and hosted on G2.com.

What do you dislike about ezCater?

We faced challenges with the selection of participating restaurants. It would be helpful to allow participating companies like ours to select restaurants before they're assigned to them. Review collected by and hosted on G2.com.