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Eyefinity OfficeMate Reviews & Product Details - Page 4

Eyefinity OfficeMate Overview

What is Eyefinity OfficeMate?

Eyefinity provides the eye care industry’s most trusted and widely used practice management software. OfficeMate® is Eyefinity’s first generation server-based (on premise) practice management software that offers standard tools to manage billing, appointment scheduling, and inventory. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate’s compliance and expanded into cloud-based technology to give providers innovative solutions that help practices easily adapt to change. If you’re looking for a flexible practice management software with capabilities like secure anywhere, anytime access to your practice data, check out Eyefinity Practice Management.

Eyefinity OfficeMate Details
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Product Description

Eyefinity OfficeMate automates daily tasks in a practice management environment. It can only be deployed on-premise, and is suited for a wide range of specialities.


Seller Details
Year Founded
2000
HQ Location
Rancho Cordova, US
Twitter
@Eyefinity
3,559 Twitter followers
LinkedIn® Page
www.linkedin.com
220 employees on LinkedIn®

Sara D.
SD
Overview Provided by:

Recent Eyefinity OfficeMate Reviews

Zach R.
ZR
Zach R.Small-Business (50 or fewer emp.)
4.0 out of 5
"Use it everyday"
Easy to Navigate, Fairly intuitive, Useful interfaces
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Decent practice management system, support hard to come by but helpful once you get them."
Fairly user-friendly with decent video tutorials online. The system has been around for a while so after using it for years I am able to navigate i...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.5 out of 5
"Horrible program "
Easy to schedule appointments for patients and input their personal information
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Eyefinity OfficeMate Media

Eyefinity OfficeMate Demo - OfficeMate_scheduler
Appointment Scheduler interface
Eyefinity OfficeMate Demo - OfficeMate_order
Eyewear Order Information interface
Eyefinity OfficeMate Demo - OfficeMate_patient
Patient Information interface
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Have you used Eyefinity OfficeMate before?
Yes

Video Reviews

38 Eyefinity OfficeMate Reviews

3.7 out of 5
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38 Eyefinity OfficeMate Reviews
3.7 out of 5
38 Eyefinity OfficeMate Reviews
3.7 out of 5

Overall Review Sentiment for Eyefinity OfficeMateQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eyefinity OfficeMate?

The simplicity of the content and ease of use. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

I can't think of a feature that I dislike about Eyefinity. Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

Insurance benefits layout is easy and simple to review Review collected by and hosted on G2.com.

Christine C.
CC
Owner/optometrist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Eyefinity OfficeMate?

SO many features, very convenient to chart, can't miss any meaningful use! user-friendly Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

Sometimes there are just TOO many features and charting can sometimes take long because there's just unnecessary boxes or things to click. Also, the data needs to be backed up on a server since the information isn't on a cloud Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

electronic health medical records, e-prescribe, business management (reports, analysis), Review collected by and hosted on G2.com.

Shayna D.
SD
Technical Support Representative
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eyefinity OfficeMate?

I enjoy the simplicity of the program. Inputting patient information is very easy and in your face. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

I don’t like that there are so many options that stay blank or are basically useless. Review collected by and hosted on G2.com.

Recommendations to others considering Eyefinity OfficeMate:

It’s a good program to use if you’re starting out. I would eventually upgrade if your practice gets larger. Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

We use OfficeMate as a back-up program in our office. It’s useful in the sense it has patient information from previous years stored in it, so we’re able to back track 1-10 years (maybe even farther). Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eyefinity OfficeMate?

Once learned, Office Mate provides you with the basic patient profile storage. The best option is how you can pull VSP insurance authorizations straight through Office Mate instead of online. Would like to see this for all insurances. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

The design is cluttered and has lots of unused tabs for our office. Personalization would be nice. Exam Writer is a part of Office Mate, but not much is integrated between the two of them. Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

We are able to have a well working EMR for our patients Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Eyefinity OfficeMate?

I like that this is linked with so many other software and programs that use eyefinity Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

I don't like the fact that it's so connect with big insurance companies like VSP Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

Helps connect data from health records with online ordering systems for insurance Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eyefinity OfficeMate?

I like the easiness of learning how to use the product. It doesn't take long to figure out how things work and the setup is done in a practical way. I came into the office not knowing a thing about the software and in only a few days I was "rockin' and rollin'". Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

While MOST things are easy with this product, like everything else there are a few bugs. Thankfully the ones I came across were not associated with things I had to do too often. For example, there were a few issues with the ease of being able to fix a person's fee sheet when refunds were needed. Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

OfficeMate has helped everything in the office to run more smoothly by being something the staff all learned to work with together. The Tech Support has been great along the way and always very friendly. It has allowed us to greatly decrease the amount of paper used in the office and kept track with day to day activities. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Eyefinity OfficeMate?

I like that I am able to schedule my patients follow up appointments in advance while they are in my exam room Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

There is a lot of clicking and sometimes finding the correct content is challenging Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

Prebooking patients Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Eyefinity OfficeMate?

Officemate is very user friendly, easy to navigate. It is also very convenient that you can sync with VSP. Review collected by and hosted on G2.com.

What do you dislike about Eyefinity OfficeMate?

The technology and reports are a little out dated. It would be great if you could customize more reports than you are able to do currently. Review collected by and hosted on G2.com.

Recommendations to others considering Eyefinity OfficeMate:

It is great for a one location office. Review collected by and hosted on G2.com.

What problems is Eyefinity OfficeMate solving and how is that benefiting you?

Electronic health records make everything easier than all paper, easy for everyone to be able to see all updated information on a patient in real time. Review collected by and hosted on G2.com.