Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Powerful analytics"
4.5/5
What do you like best about ExtraHop?

- Well designed/Intuitive/responsive GUI

- Can be used right out of the box

- Auto discover features

-Security detections Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

In general, I think it is an amazing tool, but the pricing is high Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"It's an awesome platform, easy out of the box usage"
5/5
What do you like best about ExtraHop?

EAsy to use, intuitive platform, drill downs Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Need more possibilities for the price models Review collected by and hosted on G2.com.

AM
Alberto M.
Enterprise (> 1000 emp.)
"Great equipment & local Support"
5/5
Describe the project or task ExtraHop helped with:

We have been monitoring each location with Extrahop. We have found several remediation that needed to be addressed. the product has performed better than i expected Review collected by and hosted on G2.com.

What do you like best about ExtraHop?

the easy interface & the support from the team Review collected by and hosted on G2.com.

Benjamin S.
BS
Benjamin S.
Technical Analyst III
Enterprise (> 1000 emp.)
"A Network Time Machine and Protocol Guru"
4.5/5
What do you like best about ExtraHop?

My favorite feature is the packet capture and storage. I can go back within a day and look at any packet that ExtraHop saw based on time and IP address searches. This has allowed me to lower my troubleshooting time by not having to wait for something to happen again and hope that I catch it. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

The pricing of the infrastructure required in terms of taps to get all of the packets to the system. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great tool for watching your network"
4.5/5
What do you like best about ExtraHop?

Very easy to use, there is near zero learning curve as long as the user have some very basic network knowledge for basic functions.

Easy filter based on domain, IP, and different network protocols and connection types.

Graphical representation. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Not much at this moment but I am not an advanced user of the system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Perfect tool to monitor on wire traffic"
4.5/5
What do you like best about ExtraHop?

Capture the real time network packets and split into metrics, and records. No agent installation is required.

Extra hop Team's sets an example for great coordination and team work. We are really impressed with the way support, service, sales and training stays in sync, and provides great focus to its clients. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

The tools needs to lots of configuration and console presented too much details. One have to have in depth knowledge of environment and network protocols. But they does provides great documentations. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"A very good tool to help you out for end to end IT service's health monitoring and trouble shooting"
4.5/5
What do you like best about ExtraHop?

The capability of deep dive into any OSI Layer's protocol to match your pre-configured triggers for abnormal network pattern and potential issue and generate alarms and report for you to quick action. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Basically from technical perspective I don't see any weakness however not sure if the cost is high or not as I'm just a user and not the business owner in my organization. Review collected by and hosted on G2.com.

Charles C.
CC
Charles C.
Logistics
Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"I'd take an extra hop to utilize extrahops services"
3.5/5
What do you like best about ExtraHop?

Due to every transaction happening and being able to be seen as wire data, analyzing this information can provide insight into every single event that happens on a network. You are able to see performance by tier and troubleshoot precisely by what the issue is. Wire data analytics allows a holistic view of every transaction that happens on a network and be able to see that information in a structured way. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Although there is a slew of reputable and fantastic clients for extrahop, I myself think its running a bit expensive for over 7k for a 1 yr subscription. Review collected by and hosted on G2.com.

Response from Tyson Supasatit of ExtraHop

Thanks for your honest feedback, Charles!