MR
Matthew R.
Server Admin
Mid-Market (51-1000 emp.)
"Very easy to use and lots of good information"
5/5
What do you like best about ExtraHop?

I like being able to drill down into the options and get the data I want. I can easily change my mind and go back or what I am looking for. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

After taking some technical training for the product, I found that you need to invest the time to make a good dashboard for your needs. Having everything at your finger tips is valuable and makes it quick to figure out issues. Review collected by and hosted on G2.com.

ZP
Zachary P.
Directory Cyber Security
Enterprise (> 1000 emp.)
"Directory Cyber Security"
5/5
What do you like best about ExtraHop?

ExtraHop provides detailed visibility of internal network traffic and gives insight into what is expected. This telemetry our other tools do not have and allows for fast isolation of issues. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Triggers that drive alerts can sometimes be complex. ExtraHop customer success can step in and aide in their development which addresses this issue. It would be interesting to share solution patterns with other customers. Review collected by and hosted on G2.com.

Emmanuel D.
ED
Emmanuel D.
IT Security Solution Support
Enterprise (> 1000 emp.)
"Incomparable NDR in the Market"
5/5
What do you like best about ExtraHop?

Using extrahop help us monitor our network to anything malicious or suspicious from the network level. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

So far i dont see any downside with regards to this Solution since it helps us monitor anything suspicious when it comes to our network (e.g file transfer bandwidth etc) Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Amazing product!"
5/5
What do you like best about ExtraHop?

The amount of data captured, analyzed and presented. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Overall, there is not much to dislike. My only feedback would be to ensure you do training as this is a tool where you get out of it what effort you put in. Review collected by and hosted on G2.com.

Jeffrey G.
JG
Jeffrey G.
Information System Analyst
Enterprise (> 1000 emp.)
"Powerful capabilities - Proactively monitor your network with ease!"
5/5
What do you like best about ExtraHop?

ExtraHop provides an easy to use interface and powerful capabilities that can scale to any size network. Customer support is amazing. My NOC is expanding this service to our other business areas and we look forward to new features. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Honestly so far this is a great product for proactive notifications of network issues. It's only drawback is it is only as smart as you tell it to be so be prepared to update the databases appropriately. Review collected by and hosted on G2.com.

Shaun G.
SG
Shaun G.
Technical Services Supervisor
Mid-Market (51-1000 emp.)
"Incredible analytics with an attractive, easy to use interface"
4.5/5
What do you like best about ExtraHop?

We really like how detailed you can get with the reporting, the interface isn't overwhelming but you can really dig into the complexities as needed or required. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Can be a bit challenging to integrate with your network equipment depending on what type you are using, and the device number limitations can force you to prioritize your most important/critical assets and disregard some others. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"ExtraHop Reveal(x) gives us so much good information!"
5/5
What do you like best about ExtraHop?

With full packet capture and storage, we are able to check the security of network traffic to find where it violates our standards and processes. We can then make accurate recommendations to administrators on how to improve their security. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

It's not a bad thing, but sometimes there is so much information that you can get from a simple query that finding what you actually need at the time falls by the wayside when you end up going on tangents of other concerning traffic. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"A tool that quickly becomes indispensible"
5/5
What do you like best about ExtraHop?

ExtraHop gives us insights that we simply did not have prior to its installation. We are able to determine dependencies among servers, services, devices, databases, etc. that should be well documented but sometimes aren't. We can build topographical representations of our network segments. Some of the recent unexpected benefits include identifying (and thus being able to block) log4j attacks, and determining which of our clients are attempting to access applications and services using out-of-date SSL protocols. We can easily identify performance issues due to resource overloads or depletion on our web and application servers. In addition, ExtraHop has become a critical part of our security infrastructure for detection of and protection against the plethora of threats all companies face these days. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

When the tool was hosted entirely on-prem (including data), the short retention period for detailed records was an issue. I don't know if that was our policy or defined to some extent by the platform. Since moving to a cloud-based platform, this is no longer a concern. Outside of that one issue, we have found little to nothing to dislike, at least from a user perspective. I don't know what challenges the platform administrators may face - I've never heard any grumbling from the admins. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"RevealX NDR upgrade from existing NDR solution"
4.5/5
What do you like best about ExtraHop?

Performing the eval and purchasing directly from Extrahop was a mostly smooth experience. They made it easy and cost effective to upgrade to the RevealX platform. They had a systematic method and documentation to perform the evaluation and provided a report at the end of the eval. Deployment with PS was also well structured and straightforward along with integration. We were able to install and start to operationalize soon after deployment of the platform. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

The cost was definitely more expensive than our incumbent solution. Dubious support for sites in mainland China. Integrations with third parties could be more comprehensive. Review collected by and hosted on G2.com.

DS
Devang S.
Sr. Security Engineer. Security Operations
Enterprise (> 1000 emp.)
"Extrahop is great tool for getting visibility and proactive protection"
4.5/5
What do you like best about ExtraHop?

Extrahop is earier to deploy from engineering standpoint but from security side, it is great tool for visibility for the east west traffic as well. Review collected by and hosted on G2.com.

What do you dislike about ExtraHop?

Extrahop Limitation on the automating the response with integration with the security vendors. This needs scoped for customers. Review collected by and hosted on G2.com.