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Exterro E-Discovery Reviews & Product Details - Page 9

Exterro E-Discovery Overview

What is Exterro E-Discovery?

The Exterro Orchestrated E-Discovery Suite enables customers to manage, measure, and optimize e-discovery processes, unifying all phases of e-discovery across the EDRM, and all stakeholders on the same technology platform. Exterro’s e-discovery platform integrates the following technology: Exterro Legal Hold enables users to scope, create, distribute, and track legal hold notifications and defensibly manage the entire process. Exterro E-Discovery Data Management enables users to collect, process, review and produce electronically stored information as required under the Federal Rules of Civil Procedure. It is the only product on the market that enables the identification of responsive data prior to collection. Exterro Project Management is the only purpose-built project management system designed specifically to orchestrate the workflows, tasks and activities associated with e-discovery and other legal and information governance processes. With Exterro’s cloud-based platform, information is available anytime, from anywhere, meaning clients can complete the e-discovery process in far less time and at much lower cost. Integrations with third-party data sources, infrastructure applications, and legal and e-discovery tools streamline workflows and yield cost- and time-savings for in-house legal teams and law firms alike.

Exterro E-Discovery Details
Product Website
Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)
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Product Description

Exterro - Legal Hold, eDiscovery, & Data Privacy Platform integrated software applications help you manage e-discovery smarter from identification to preservation to collection, analysis, review and production.

How do you position yourself against your competitors?

Exterro was founded with the simple vision that applying the concepts of process optimization and data science to the way companies respond to litigation would drive more successful outcomes at a lower cost. Today, our cloud-based Orchestrated E-Discovery Suite unifies the entire e-discovery process, from Identification, through Preservation, Collection, Processing, Review and Production. No other vendor offers the breadth of products, including project management that enables you to manage, measure and optimize your e-discovery efforts.


Seller Details
Seller
Exterro
Company Website
Year Founded
2004
HQ Location
Portland, OR
Twitter
@Exterro
3,572 Twitter followers
LinkedIn® Page
www.linkedin.com
599 employees on LinkedIn®
Description

Exterro®, Inc. is the leading provider of e-discovery and information governance software specifically designed for in-house legal, privacy and IT teams at Global
000 and Am Law
00 organizations. Built on a simple concept of process optimization, Exterro helps organizations address their regulatory, compliance, and litigation risks more effectively and at lower costs. Exterro is the exclusive ACC Alliance partner for e-discovery software.


Cody B.
CB
Overview Provided by:
Administrator

Recent Exterro E-Discovery Reviews

Luciano P.
LP
Luciano P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very advanced automation platform with artificial intelligence analytics possibilities"
Its strong Automation, AI analytics, Cloud Service Integration and Compliance Capabilities
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"I used to use Exterro and with the sunset of LHP I will be using it again"
I'm not sure yet. I'm not using it yet.
BA
Beth A.Enterprise (> 1000 emp.)
5.0 out of 5
"Daily user of Exterro"
Automating so many aspects of the legal hold process.
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Exterro E-Discovery Media

Exterro E-Discovery Demo - project-360-epm-image.png
Exterro Project Management
Exterro E-Discovery Demo - EDDM-Global-Labeling-and-Optimized-Storage.png
Global Labeling in Exterro E-Discovery Data Management
Exterro E-Discovery Demo - Data-mapping-Consistent-Process-Orchestration.png
Customizable Workflows in Exterro Data Mapping
Exterro E-Discovery Demo - FA-Intuitive-Dashboards.png
Intuitive Dashboards in Exterro File Analysis
Exterro E-Discovery Demo - In-Place-Preservation.png
Office 365 Integration with In-Place Preservation
Exterro E-Discovery Demo - EDDM-Pre-Collection-Analytics.png
Pre-Collection Analytics in Exterro E-Discovery Data Management
Play Exterro E-Discovery Video
Play Exterro E-Discovery Video

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Video Reviews

166 Exterro E-Discovery Reviews

4.4 out of 5
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166 Exterro E-Discovery Reviews
4.4 out of 5
166 Exterro E-Discovery Reviews
4.4 out of 5

Exterro E-Discovery Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Exterro E-DiscoveryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MM
eDiscovery Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

We currently only have the Legal Hold platform, but we're looking to add additional Exterro modules to streamline different processes. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I personally haven't found something I dislike yet. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

The platform is so easy to use. It saves lots of time and consequently, money. Review collected by and hosted on G2.com.

KP
Lead Paralegal
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Exterro E-Discovery?

The templates eliminate the need for recreating what is often repetitive language in a hold. I like that the system tracks responses thereby eliminating the need to do so as a manual process. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I do wish the system was more compatible with Word. The system can be difficult to work with in terms of formatting when you are trying to cut and paste language from a Word doc into the Exterrro tool. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

This goes back to my initial comment of now having a defensible legal hold process in place. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
(Original )Information
What do you like best about Exterro E-Discovery?

Discussions on legal topics regarding how best to document and record processes. The certification day has been very educational Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I cannot think of an aspect that I disliked. This is a great conference! Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Very robust tool, but not as simplistic as other options; lit. profile will dictate Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

The biggest benefit that we are seeing is time saved, a documented and repeatable process, and robust reporting and eca features. Review collected by and hosted on G2.com.

Verified User in Insurance
II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

Exterro apprears to have been a great product for Legal Holds and collections with robust filtering process. E discovery, asset management and integration to custodian devices is a pretty defined process. there is a lot of room to fix issues such as scaling to collection from more than 10k docs. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Scaling of issues. Viewing pdf docs more than 200 pages is really slow and times out. Upgrade and patching is a cumbersome process. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Improve operational support and fine functional side legal Holds, E-discovery and collection Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Smoothly upgrading from RTM to the other. Patching and operational support. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

That Exterro integrates your legal hold, public records, and security needs in one place. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I have not found any downsides yet but am interested to see how Jordan Lawrence is integrated into the platform. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Exterro has made our legal hold and public records requests processes repeatable and defensible. Also, having one system of record is very beneficial. Review collected by and hosted on G2.com.

MG
programmer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI
What do you like best about Exterro E-Discovery?

I am in IT and support this product for our legal team. Exterro has the best support I have had the pleasure of working with.

We are currently moving from Prem to the cloud and I am looking forward to this transition. If we have any technical issues, the support is extremely quick to respond to any questions or concerns that staff members may have.

Even if it's a very simple question, the answers are excellent! Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Honestly, I haven't had anything that has displeased me. Currently, my only displeasure with the product is the speed of the collections in the on-prem solution. The support we have received from Exterro has been very good and we have worked to solve the problem. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

We were able to cut our manual process and this has saved us a lot of time and money.

Working in the IT area, I help the legal department if they encounter any problems with the system or have additional questions about why certain things are or are not working.

This product has saved our legal department in the number of hours the staff had to spend manually finding and collecting the data. It has also saved by not having to send an external lawyer to process it at a higher cost to our company. Review collected by and hosted on G2.com.

David R.
DR
Senior Director, Consulting Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Exterro E-Discovery?

Powerful, intuitive, and flexible tool to meet myriad legal and compliance needs. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Product enhancements not as frequent as I would like--Client Ideas Portal is slow-moving. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Crawl, walk, run! Platform has plenty of runway to support diverse operational gols. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Helps meet legal and compliance needs for diverse lines of business. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Exterro E-Discovery?

The Exterro platform is user friendly and robust. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

There is not anything I dislike about it. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

The best e-discovery platform on the market. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Keeping track of all the custodians. Issuing legal holds, locking down email and OneDrive documents. Cost savings. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

Exterro is a robust product. I like the fact that integrates with other software such as Passport and Legal Tracker. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Some of Exterro's functionality is clunky - interview module, etc. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

recently resolved IPP problem Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Exterro E-Discovery?

Easy use platform that coordinates all facets of tools available. Has incorporated privacy component for non-US custodians. Speedy response from tech support when assistance required. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Could use more global applications, but happy with what we have. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Try at least part of their platform and you will be able to use all other pieces of it. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Legal hold consistency and reliability. Love the reminder system and tracking reports. Review collected by and hosted on G2.com.