Video Reviews
166 Exterro E-Discovery Reviews
Overall Review Sentiment for Exterro E-Discovery
Log in to view review sentiment.
We currently only have the Legal Hold platform, but we're looking to add additional Exterro modules to streamline different processes. Review collected by and hosted on G2.com.
I personally haven't found something I dislike yet. Review collected by and hosted on G2.com.
The templates eliminate the need for recreating what is often repetitive language in a hold. I like that the system tracks responses thereby eliminating the need to do so as a manual process. Review collected by and hosted on G2.com.
I do wish the system was more compatible with Word. The system can be difficult to work with in terms of formatting when you are trying to cut and paste language from a Word doc into the Exterrro tool. Review collected by and hosted on G2.com.
Discussions on legal topics regarding how best to document and record processes. The certification day has been very educational Review collected by and hosted on G2.com.
I cannot think of an aspect that I disliked. This is a great conference! Review collected by and hosted on G2.com.
Exterro apprears to have been a great product for Legal Holds and collections with robust filtering process. E discovery, asset management and integration to custodian devices is a pretty defined process. there is a lot of room to fix issues such as scaling to collection from more than 10k docs. Review collected by and hosted on G2.com.
Scaling of issues. Viewing pdf docs more than 200 pages is really slow and times out. Upgrade and patching is a cumbersome process. Review collected by and hosted on G2.com.
That Exterro integrates your legal hold, public records, and security needs in one place. Review collected by and hosted on G2.com.
I have not found any downsides yet but am interested to see how Jordan Lawrence is integrated into the platform. Review collected by and hosted on G2.com.
I am in IT and support this product for our legal team. Exterro has the best support I have had the pleasure of working with.
We are currently moving from Prem to the cloud and I am looking forward to this transition. If we have any technical issues, the support is extremely quick to respond to any questions or concerns that staff members may have.
Even if it's a very simple question, the answers are excellent! Review collected by and hosted on G2.com.
Honestly, I haven't had anything that has displeased me. Currently, my only displeasure with the product is the speed of the collections in the on-prem solution. The support we have received from Exterro has been very good and we have worked to solve the problem. Review collected by and hosted on G2.com.

Powerful, intuitive, and flexible tool to meet myriad legal and compliance needs. Review collected by and hosted on G2.com.
Product enhancements not as frequent as I would like--Client Ideas Portal is slow-moving. Review collected by and hosted on G2.com.
Exterro is a robust product. I like the fact that integrates with other software such as Passport and Legal Tracker. Review collected by and hosted on G2.com.
Some of Exterro's functionality is clunky - interview module, etc. Review collected by and hosted on G2.com.
Easy use platform that coordinates all facets of tools available. Has incorporated privacy component for non-US custodians. Speedy response from tech support when assistance required. Review collected by and hosted on G2.com.
Could use more global applications, but happy with what we have. Review collected by and hosted on G2.com.