Exterro E-Discovery Reviews & Product Details - Page 3

The Legal Hold platform allows users to implement a complete legal hold workflow that includes sending notices, tracking responses, reminders, interviews, and reporting. The Employee Change Monitor helps notify employee status changes and legal hold status changes, while the In-Place Preservation feature helps preserve data. Review collected by and hosted on G2.com.

The layout of the reporting features is confusing, and customizing permissions settings is complicated. Review collected by and hosted on G2.com.

Interactive and easy-to-understand User Interface. They are continually updating their services to include new connectors to other systems. We always speak highly of Exterro as implementation was a breeze and the product practically runs itself. Review collected by and hosted on G2.com.

Nothing I can think of - they are always available to support whatever your needs might be. Review collected by and hosted on G2.com.

Features added as requested through the product updates. Review collected by and hosted on G2.com.

Lost features from previous version, logging also is lacking compared to what we had previously (vendor has said they can restore much of that), and one critical issue is still to be resolved (full removal of exported documents' field coding when needed). Review collected by and hosted on G2.com.

Legal Hold connection to MS Compliance center. Robust tool with good project management section Review collected by and hosted on G2.com.

Customer service is lacking at times. Have to reach out repeatedly for follow ups. Review collected by and hosted on G2.com.

Limited use currently - used only for communications to custodians and to track acknowledgments Review collected by and hosted on G2.com.

The user interface isn't intuitive from an end user perspective, as well as the admin perspective.

Integration with Identity Mgmt feeds is weak and overly complex. Even the CSV template used to update/import data is difficult to use. Review collected by and hosted on G2.com.

We use the Exterro with Legal Hold questions, eDiscovery and Data Privacy Platform. Review collected by and hosted on G2.com.

The solution is very good, i don´t have a dislike especific point. Review collected by and hosted on G2.com.

The interface is excellent and helpful in the latest iteration of the tool. The viewing options are easy to comprehend. Review collected by and hosted on G2.com.

I wish there were more customization options for viewing specific ingested data fields and a little more flexibility in the third-party connection options. Review collected by and hosted on G2.com.

The legal hold information helped me gain more insights to additional features in exterro legal holds Review collected by and hosted on G2.com.

I wish this session would have been longer or allowed for questions. Review collected by and hosted on G2.com.

I am just earning the responsibilities of my role but i love how easy the site is to navigate Review collected by and hosted on G2.com.

Nothing yet since I am just learning the system Review collected by and hosted on G2.com.

We are able to complete PIA requests in an efficient manner with a low learning curve for reviewers. Review collected by and hosted on G2.com.

Many of the problems we have will be resolved in the new review platform. Review collected by and hosted on G2.com.