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166 Exterro E-Discovery Reviews
Overall Review Sentiment for Exterro E-Discovery
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The interface is extremely user friendly, the support is knowledgeable and professional and the tool offers all of the features and functionality that I need to manage my e-discovery program. Review collected by and hosted on G2.com.
I haven't found anything that I dislike yet. Review collected by and hosted on G2.com.
The eDiscovery solution is user friendly and very comprehensive. Review collected by and hosted on G2.com.
There is not really any feature that I dislike. It would help to allow the user to browse the network for the evidence to process. Review collected by and hosted on G2.com.
Ability to integrate with other platforms. Zapproved staff always listening to their customers to make the platform better and implementing changes routinely to enhance the functionality. Ease of use for custodians and administrators. Review collected by and hosted on G2.com.
Reporting. We do not have much expertise in running ad-hoc reporting and we believe there can be some additional can reports available based on the data points we provide. Review collected by and hosted on G2.com.
The reporting feature is great - love that you can customize a report and receive them automatically on a set schedule. ECMs is a valuable feature as well. Review collected by and hosted on G2.com.
It would be nice to have a search feature to find particular legal holds given certain keywords. Review collected by and hosted on G2.com.
Exterro's legal hold program is very user friendly and intuitive for our primary users. Litigation holds used to take considerable time to compose, issue, track and lift. Now, it is a seamless process that takes minutes. Review collected by and hosted on G2.com.
That we did not buy the product sooner. Review collected by and hosted on G2.com.
The Exterro team understands our needs and responds quickly to our requests. The application is intuitive and flexible, while also providing robust features. Their SaaS cloud hosting relieves us of having to have internally hosted infrastructure. Review collected by and hosted on G2.com.
System speed / performance is sometimes slow, particularly when running reports or large queries. Quality assurance for releases and patches could be improved, to ensure complex use-case scenarios are fully tested. Review collected by and hosted on G2.com.
The system is streamlined and intuitive. It lets me quickly see response rates and send automatic reminders. The templates and reporting features make my job easier. Review collected by and hosted on G2.com.
If there are any questions or concerns the Z-Team listens and finds a solution. They are always updating and improving the tool. I currently have no issues with this product. Review collected by and hosted on G2.com.
Easy to use. Flexible interface to allow for customer notices and acknowledgements. Review collected by and hosted on G2.com.
It would be beneficial if custodians could reply with documents through the interface. Review collected by and hosted on G2.com.
Prior to implementing the Z-Discovery system our process for managing our legal holds was very much a manual process. We now are able to more efficiently manage our legal holds and releases. It's made a difference in managing this task. Review collected by and hosted on G2.com.
This is difficult to answer as the only thing I have to compare this system to is our manual process. Which there is no comparison to. Review collected by and hosted on G2.com.
