Exterro E-Discovery
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Exterro E-Discovery Reviews & Product Details - Page 13

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Exterro E-Discovery Overview

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What is Exterro E-Discovery?

The Exterro Orchestrated E-Discovery Suite enables customers to manage, measure, and optimize e-discovery processes, unifying all phases of e-discovery across the EDRM, and all stakeholders on the same technology platform. Exterro’s e-discovery platform integrates the following technology: Exterro Legal Hold enables users to scope, create, distribute, and track legal hold notifications and defensibly manage the entire process. Exterro E-Discovery Data Management enables users to collect, process, review and produce electronically stored information as required under the Federal Rules of Civil Procedure. It is the only product on the market that enables the identification of responsive data prior to collection. Exterro Project Management is the only purpose-built project management system designed specifically to orchestrate the workflows, tasks and activities associated with e-discovery and other legal and information governance processes. With Exterro’s cloud-based platform, information is available anytime, from anywhere, meaning clients can complete the e-discovery process in far less time and at much lower cost. Integrations with third-party data sources, infrastructure applications, and legal and e-discovery tools streamline workflows and yield cost- and time-savings for in-house legal teams and law firms alike.

Exterro E-Discovery Details
Product Website
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Exterro E-Discovery Community
Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)
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Product Description

Exterro - Legal Hold, eDiscovery, & Data Privacy Platform integrated software applications help you manage e-discovery smarter from identification to preservation to collection, analysis, review and production.

How do you position yourself against your competitors?

Exterro was founded with the simple vision that applying the concepts of process optimization and data science to the way companies respond to litigation would drive more successful outcomes at a lower cost. Today, our cloud-based Orchestrated E-Discovery Suite unifies the entire e-discovery process, from Identification, through Preservation, Collection, Processing, Review and Production. No other vendor offers the breadth of products, including project management that enables you to manage, measure and optimize your e-discovery efforts.

Seller Details
Seller
Exterro
Company Website
Year Founded
2004
HQ Location
Portland, OR
Twitter
@Exterro
3,572 Twitter followers
LinkedIn® Page
www.linkedin.com
599 employees on LinkedIn®
Description

Exterro®, Inc. is the leading provider of e-discovery and information governance software specifically designed for in-house legal, privacy and IT teams at Global
000 and Am Law
00 organizations. Built on a simple concept of process optimization, Exterro helps organizations address their regulatory, compliance, and litigation risks more effectively and at lower costs. Exterro is the exclusive ACC Alliance partner for e-discovery software.

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Overview Provided by:
Cody Bustamante
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Recent Exterro E-Discovery Reviews

Luciano P.
LP
Luciano P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very advanced automation platform with artificial intelligence analytics possibilities"
Its strong Automation, AI analytics, Cloud Service Integration and Compliance Capabilities
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Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"I used to use Exterro and with the sunset of LHP I will be using it again"
I'm not sure yet. I'm not using it yet.
Read more
BA
Beth A.Enterprise (> 1000 emp.)
5.0 out of 5
"Daily user of Exterro"
Automating so many aspects of the legal hold process.
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Exterro E-Discovery Media

Exterro E-Discovery Demo - project-360-epm-image.png
Exterro Project Management
Exterro E-Discovery Demo - EDDM-Global-Labeling-and-Optimized-Storage.png
Global Labeling in Exterro E-Discovery Data Management
Exterro E-Discovery Demo - Data-mapping-Consistent-Process-Orchestration.png
Customizable Workflows in Exterro Data Mapping
Exterro E-Discovery Demo - FA-Intuitive-Dashboards.png
Intuitive Dashboards in Exterro File Analysis
Exterro E-Discovery Demo - In-Place-Preservation.png
Office 365 Integration with In-Place Preservation
Exterro E-Discovery Demo - EDDM-Pre-Collection-Analytics.png
Pre-Collection Analytics in Exterro E-Discovery Data Management
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4.4 out of 5
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Exterro E-Discovery Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for Exterro E-DiscoveryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Health, Wellness and Fitness
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Exterro E-Discovery?

Intuitive interface, ease of administration, flexibility, cloud and on prem solutions Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Working through all the requirements to gain full encryption. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Performing ECA and collecting info for outside counsel. Substantial reduction in time and expense using this product. Far more reliable and easier to produce. Review collected by and hosted on G2.com.

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Brett T.
BT
Legal Counsel
Gambling & Casinos
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Exterro E-Discovery?

Easily accessible, cloud-based platform that standardized and automated issuing legal holds Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Anxious for reporting capabilities to link with leading analytics platforms Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

I have found Z Discovery to be the best platform for issuing legal holds. It is a quick implementation, virtually no learning curve, easy to use in creating holds, and allows us to quickly craft legal hold notices that are understandable and easy to respond to. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Our acceptance rates for legal hold notices have nearly doubled since moving to the Zapproved platform.

We have gone from an average time of 10-15 minutes to issue legal holds down to 3-5 minutes per hold.

Moving to the cloud-based Zapproved platform also allows our users to accept legal holds with a single click from any computer or mobile device. Review collected by and hosted on G2.com.

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Verified User in Insurance
II
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Exterro E-Discovery?

Working as a Consultant within the eDiscovery industry, I help clients implement the industry's best of breed eDiscovery solutions such as Exterro. I have spent the last last 9+ years working specifically with client's Corporate Legal departments on implementing Exterro as their chosen on the premises and in-house ediscovery solution. Exterro is a complete, end-to-end, feature rich, effective and powerful, full spectrum EDRM solution and one of the industry's best ediscovery tools on the market. My Corporate Legal users find it easy to use. From legal hold to preservation, collection, data load file ingestion and exportation, processing, review, through production, Exterro is seamless and gets the job done efficiently.

Exterro is one of the most client focused solution providers that I have worked with over the past 20+ years. They really care about their client's success in implementing and using Exterro. They listen to their clients and are extremely receptive to customer requests for product enhancements. They are a very agile company and are quick to respond to client and support related issues. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Oddly as this is going to sound, it's hard for me to think of something that I dislike about Exterro! Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

I highly recommend Exterro. I've worked specifically with Exterro clients in the Corporate Legal department for more 9 years as their internal eDiscovery implementation Project Manager. Speaking from personal experience, Exterro is a great eDiscovery solution from Legal Hold through Data Management. Exterro does not disappoint and gets the job done. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

After a lengthy RFI process, my current client chose Exterro as their primary, in-house, on premises, eDiscovery solution. They had embarked on the long and monumental task of implementing a major overhaul and transformation eDiscovery project; moving away from an inefficient, disjointed and manual process by utilizing and deploying industry-blessed and best-of-breed solution (Exterro v5.x). Exterro is the system my client's Corporate Legal department currently uses to identify, locate, preserve, collect, sift through, organize, process information, produce and present in a court of law. It is providing Corporate Legal with a huge ROI as they are less dependent on outside Counsel and have become less reliant on ediscovery service vendors (such as Consilio). Exterro empowers my client's Corporate Legal users love the Exterro EDDM tools which have made them less dependent on IT and enables their attorney's to meet their litigation related requests head on and in a timely manner.

Upon completion of the Exterro Legal Hold and EDDM – eDiscovery Data Management project, my client is now fully compliant with Federal and State imposed Governance, Compliance and Regulatory obligations such as the FRCP – Federal Rules of Civil Procedure and the Discovery Act as set forth in the California Code of Civil Procedure. Review collected by and hosted on G2.com.

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Verified User in Oil & Energy
UO
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Exterro E-Discovery?

The ability to perform all e-discovery tasks in-house Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Over-collection of emails due to images in the signature block. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Be sure to have a cross-functional team that includes attorneys and paralegals as well as your IT department when vetting Exterro or similar products. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

The ability to assess cases earlier in their life-span, ease of use for custodians on hold orders. Review collected by and hosted on G2.com.

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Verified User in Computer Software
EC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Exterro E-Discovery?

Exterro Fusion is the leading platform to manage legal hold lifecyle. Employee Change Monitor (ECM) is one of the key features that led us to select Exterro. It is a highly scalable platform that is integrated with a HR system, and an End Point backup system to comprehensively manage the entire legal hold lifecyle. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Can't think of any. Though, would like to see additional improvements to reporting capabilities. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Key Benefits:

Streamlined workflow to manage and recover custodian data

Comprehensive reporting, tracking and auditing capabilities

Over 95% legal hold notification acknowledgement rate by custodians

Almost 100% of custodians tracked in the system Review collected by and hosted on G2.com.

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Verified User in Airlines/Aviation
AA
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

I like the User Interface and functionality. The ability to maintain all legal hold related communication in one location. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I hoped for better reporting capabilities. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

request that their support for the product be detailed. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

We are solving risk issues related to preservation of data. The benefits of the tool, is that we can easily look up a custodian and what legal holds they are on. Review collected by and hosted on G2.com.

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Verified User in Government Administration
AG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Exterro E-Discovery?

Very nice environment to learn in and the help the presenter has is great. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

It was not clear on the literature which classes were deemed Certification classes. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Managing our emails and deduping them. Review collected by and hosted on G2.com.

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Verified User in Insurance
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Exterro E-Discovery?

I like the new compliance portal. I am hoping it will track interview responses. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

sometimes get conflicting answers to questions about what can be done. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Management of large amount of custodians and data. Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Exterro E-Discovery?

Legal hold functionality is very intuitive Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

We are having difficulty with SourceOne connector Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Difficulty with SourceOne connector. Currently working with vendor Review collected by and hosted on G2.com.

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Verified User in Financial Services
AF
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Exterro E-Discovery?

The customer support is first rate and their products are very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Large ingestions into DDP can sometimes time out. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

They have reduce our eDiscovery costs by allowing us to bring more review internally instead of sending to outside counsel. Review collected by and hosted on G2.com.

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Exterro E-Discovery Categories on G2
eDiscovery
Legal Hold
eDiscovery
Legal Hold

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