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166 Exterro E-Discovery Reviews
Overall Review Sentiment for Exterro E-Discovery
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The Exterro Legal Hold and EDDM modules are some of the easiest eDiscovery tools to use and very intuitiveness. This solution is so much better then Relativity and just as powerful! I highly recommend this solution. Review collected by and hosted on G2.com.
Hard to say...can't think of anything negative at this moment. The solution just keeps getting better and better! Review collected by and hosted on G2.com.
I really enjoy collaborating with Exterro on various solutions. They listen to our concerns and really work with us on making a solution that suits our needs. Review collected by and hosted on G2.com.
Some times it can be difficult in a multi-tenant environment for certain functionality. Review collected by and hosted on G2.com.
The workflow that it has.you can have it all in one app (user information, eDiscovery information) Review collected by and hosted on G2.com.
When you have to look for a project is too slow to charge the site Review collected by and hosted on G2.com.
Ease of use for our Law department as well as integration with O365 Review collected by and hosted on G2.com.
Ongoing issues with Onedrive connector which currently connects but does not collect
Review collected by and hosted on G2.com.
I love having everything at my fingertips. I particularly like having the ability to customize templates for our Legal Holds, Notifications when an employee's status has changes, the ability to design standard questions to ask potential custodians. I really love that custodians can ask questions to the legal team and they questions/answers are tracked. Review collected by and hosted on G2.com.
I find that when I want to find out how a custodian answered the questionnaire, it is a bit cumbersome to get to. Review collected by and hosted on G2.com.
Application has a number of good features, including easy to navigate user interface, project management module that allows us to merge tasks for both IT and legal teams, as well as Employee change monitor that allows us to monitor changes to employee record, who is on legal hold. Review collected by and hosted on G2.com.
Application is slow at times, especially when searching through employee records. We looked into getting EDDM module, but unfortunately it was missing a few critical features for us and it's impossible to unbundle Review module from other pieces, such as collection, which we didn't need. Lastly, we wish we could have access to some back-end features, such as RBAC in version 5.x, which we had in version 4.x. End-user support is getting better, but still needs improvement. Review collected by and hosted on G2.com.
The people at Exterro are knowledgeable in the eDiscovery space, are easy going, friendly and extremely helpful and resourceful. Review collected by and hosted on G2.com.
They have too much turn-over with their employees. Over the years we have had too many project managers and customer reps to count. I like consistency, especially with software support. Review collected by and hosted on G2.com.
Exterro's Project Management and Support Team has been amazing and kept the project on track. Review collected by and hosted on G2.com.
Nothing so far. Support has been quick to help us with any issues which arose. Our project manager has been incredibly helpful and ready to share insights. Review collected by and hosted on G2.com.
