Exterro E-Discovery
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Exterro E-Discovery Reviews & Product Details - Page 10

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Exterro E-Discovery Overview

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What is Exterro E-Discovery?

The Exterro Orchestrated E-Discovery Suite enables customers to manage, measure, and optimize e-discovery processes, unifying all phases of e-discovery across the EDRM, and all stakeholders on the same technology platform. Exterro’s e-discovery platform integrates the following technology: Exterro Legal Hold enables users to scope, create, distribute, and track legal hold notifications and defensibly manage the entire process. Exterro E-Discovery Data Management enables users to collect, process, review and produce electronically stored information as required under the Federal Rules of Civil Procedure. It is the only product on the market that enables the identification of responsive data prior to collection. Exterro Project Management is the only purpose-built project management system designed specifically to orchestrate the workflows, tasks and activities associated with e-discovery and other legal and information governance processes. With Exterro’s cloud-based platform, information is available anytime, from anywhere, meaning clients can complete the e-discovery process in far less time and at much lower cost. Integrations with third-party data sources, infrastructure applications, and legal and e-discovery tools streamline workflows and yield cost- and time-savings for in-house legal teams and law firms alike.

Exterro E-Discovery Details
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Languages Supported
Afrikaans, Arabic, Bengali, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Persian, Finnish, French, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malayalam, Marathi, Macedonian, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified)
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Product Description

Exterro - Legal Hold, eDiscovery, & Data Privacy Platform integrated software applications help you manage e-discovery smarter from identification to preservation to collection, analysis, review and production.

How do you position yourself against your competitors?

Exterro was founded with the simple vision that applying the concepts of process optimization and data science to the way companies respond to litigation would drive more successful outcomes at a lower cost. Today, our cloud-based Orchestrated E-Discovery Suite unifies the entire e-discovery process, from Identification, through Preservation, Collection, Processing, Review and Production. No other vendor offers the breadth of products, including project management that enables you to manage, measure and optimize your e-discovery efforts.

Seller Details
Seller
Exterro
Company Website
Year Founded
2004
HQ Location
Portland, OR
Twitter
@Exterro
3,572 Twitter followers
LinkedIn® Page
www.linkedin.com
599 employees on LinkedIn®
Description

Exterro®, Inc. is the leading provider of e-discovery and information governance software specifically designed for in-house legal, privacy and IT teams at Global
000 and Am Law
00 organizations. Built on a simple concept of process optimization, Exterro helps organizations address their regulatory, compliance, and litigation risks more effectively and at lower costs. Exterro is the exclusive ACC Alliance partner for e-discovery software.

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Overview Provided by:
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Recent Exterro E-Discovery Reviews

Luciano P.
LP
Luciano P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Very advanced automation platform with artificial intelligence analytics possibilities"
Its strong Automation, AI analytics, Cloud Service Integration and Compliance Capabilities
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Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
2.5 out of 5
"I used to use Exterro and with the sunset of LHP I will be using it again"
I'm not sure yet. I'm not using it yet.
Read more
BA
Beth A.Enterprise (> 1000 emp.)
5.0 out of 5
"Daily user of Exterro"
Automating so many aspects of the legal hold process.
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Exterro E-Discovery Media

Exterro E-Discovery Demo - project-360-epm-image.png
Exterro Project Management
Exterro E-Discovery Demo - EDDM-Global-Labeling-and-Optimized-Storage.png
Global Labeling in Exterro E-Discovery Data Management
Exterro E-Discovery Demo - Data-mapping-Consistent-Process-Orchestration.png
Customizable Workflows in Exterro Data Mapping
Exterro E-Discovery Demo - FA-Intuitive-Dashboards.png
Intuitive Dashboards in Exterro File Analysis
Exterro E-Discovery Demo - In-Place-Preservation.png
Office 365 Integration with In-Place Preservation
Exterro E-Discovery Demo - EDDM-Pre-Collection-Analytics.png
Pre-Collection Analytics in Exterro E-Discovery Data Management
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4.4 out of 5
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166 Exterro E-Discovery Reviews
4.4 out of 5
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Exterro E-Discovery Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for Exterro E-DiscoveryQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Pharmaceuticals
AP
Enterprise(> 1000 emp.)
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Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Exterro E-Discovery?

The entire end-to-end platform. Most favorite are legal hold, ECM and EPM. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I am very satisfied with the entire suite of Exterro prodcuts. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Get a great project manager. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

EDDM functionality. Review collected by and hosted on G2.com.

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Verified User in Utilities
AU
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

Hearing about others experiences/best use practices. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Venue rooms are cold, although that is out of exterro control. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Easier to track legal hold custodians with Exterro tool. Review collected by and hosted on G2.com.

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Kevin C.
KC
Infrastructure Engineer
Financial Services
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Exterro E-Discovery?

I am in IT and support this product for our legal team. Exterro has the best support that I have ever had the pleasure of working with.

We are currently moving from on Prem to the cloud and I am looking forward to this transition. If we have any technical issues support is extremely quick to respond to any question or concern any staff members have.

Even if it's a very simple question, the responses are excellent! Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I honestly haven't had anything that I have disliked. Currently, my only dislike of the product is the speed of the collections in the on prem solution. The support that we have received from Exterro has been great and we have worked through the problem. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

We were able to cut our manually process out and this has saved us a lot of time and money.

Working on the IT side, I help the legal department if they encounter any system issues or have additional questions on why certain things are or aren't working.

This product has saved our legal department on the number of hours staff had to manually go through and find, collect the data. It has also saved by not having to send out to external counsel to have this processed at a greater cost to our company. Review collected by and hosted on G2.com.

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Verified User in Government Administration
AG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

Litigation Holds are easy to track and acknowledge. List of custodians is accurate and the ease of use is the best. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

not able to print directly from screen or have ability to print full list of documents; some of the screens are redundant. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

makes easier tracking for lit holds Review collected by and hosted on G2.com.

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Verified User in Biotechnology
UB
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Exterro E-Discovery?

I like (most) of the navigation and speediness of the Exterro fusion tool. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

there are some minor navigation quirks that could be improved. i am working on submitting them with a colleague to the suggestions portal. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

utilize the training Exterro offers, and practice, practice, practice in the test environment. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

having a consistent reliable tool that allows our custodians to easily acknowledge holds, and an easy way to export reports from it. Review collected by and hosted on G2.com.

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Verified User in Airlines/Aviation
UA
Enterprise(> 1000 emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

You can always count on the Account and Customer Service teams to respond when you have an issue. They always have a listening ear for problems and suggestions for improvement. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I have used other products with more robust features. Zapproved is a fairly straight forward program, so if you are looking for all the bells and whistles this may not be for you. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

I would highly recommend it for its ease of use and custodian interface. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

We have increased our custodians acceptance rates from the moment we launch it. Our custodians have not complained and find it easy to use. Review collected by and hosted on G2.com.

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Verified User in Semiconductors
AS
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

Time savings for discovery requests and ease of implementing holds. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Lack of ability to customize interview questions for legal hold pro Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Great product - but make sure your company really needs it - it is really useful if you have a large risk profile and requires a lot of hold and discovery work. A bit overkill if you use it for regular maintenance of holds, etc. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Z-Discovery helped us solve need to quickly and accurately place hold and perform discovery. The applications are easy to use and powerful and we have used it for additional business processes as well. Review collected by and hosted on G2.com.

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Verified User in Insurance
UI
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

Reviewing large amount of documents using software Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

I have had times when Exterro is slow to work and that is annoying. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Finding documents (or not finding documents) to support a legal theory. Review collected by and hosted on G2.com.

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MR
Legal Analyst
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Exterro E-Discovery?

Very user friendly interface. It makes sense and not cumbersome. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

Still too new to the product; will be in a better position to answer this question in a few months. Review collected by and hosted on G2.com.

Recommendations to others considering Exterro E-Discovery:

Certainly a user friendly application to consider. Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Becoming an e-Discovery compliant organization.

Avoiding spoliation. Being able to automate the Litigation Hold Process and perform end to end e-Discovery projects. Review collected by and hosted on G2.com.

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Verified User in Oil & Energy
AO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Exterro E-Discovery?

Matter centric focus to manage and monitor the life cycle of a case. Review collected by and hosted on G2.com.

What do you dislike about Exterro E-Discovery?

We are still undergoing implementation of Exterro Review collected by and hosted on G2.com.

What problems is Exterro E-Discovery solving and how is that benefiting you?

Monitoring legal holds, reducing outside counsel review costs Review collected by and hosted on G2.com.

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Exterro E-Discovery Categories on G2
eDiscovery
Legal Hold
eDiscovery
Legal Hold

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