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Extend Reviews & Product Details

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Extend Demo - Virtual card details
Create and send virtual cards for secure business payments. Virtual cards can be used online or loaded into mobile wallets for use in stores.
Extend Demo - Extend mobile app homescreen
Manage company card spend from an easy-to-use mobile app. Create virtual cards on demand, send them to others with just their email address, and even field employee card requests and expense approvals.
Extend Demo - Flexible virtual cards for all your payment needs
Create virtual cards for one-time use or ongoing expense cards. Create recurring cards that automatically replenish for things like subscription payments. Send virtual cards to vendors or individuals without an Extend account using Guest cards. Guest cards are sent via email with a secure link to...
Extend Demo - Integrations
Integrate with your accounting software, download data-rich transaction statements, and import physical card charges into Extend so you can see every transaction on your account in one place.* *Currently available with select issuers.
Extend Demo - Create and share budgets
Set budgets in Extend and give leaders the power to create virtual cards for their teams—allowing them to manage their payment needs and giving you total control and visibility over spending activity.
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Extend Reviews (353)

Reviews

Extend Reviews (353)

4.6
353 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and secure virtual card management, which simplifies expense tracking and vendor payments. The intuitive interface and quick setup process enhance user satisfaction, making it a reliable choice for managing business finances. However, some users note occasional delays in transaction processing as a common limitation.

Pros & Cons

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GM
US Aviation Practice Administrator & Team Leader
Enterprise (> 1000 emp.)
"Intuitive, Efficient, and Great for Streamlined Collaboration"
What do you like best about Extend?

What I like best about Extend is how intuitive and efficient it is. It streamlines workflows, keeps information centralized, and makes collaboration easier by reducing back‑and‑forth and manual steps. Overall, it helps save time and supports more consistent, organized outcomes. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Sometimes cards decline without a clear reason, even when all parameters are correct. When this happens, the entire process has to be redone, which can be time‑consuming and frustrating. Review collected by and hosted on G2.com.

Jeremy C.
JC
Small-Business (50 or fewer emp.)
"Effortless Virtual Card Management with Instant Control"
What do you like best about Extend?

I really like that with Extend, I can turn a card on and off literally instantly. This feature has been very helpful because there have been instances where people tried to charge my card before I was ready, and because the card was off, the charges were declined. Once I was ready to let them charge the card, I turned it on and it all worked smoothly. Also, the initial setup of Extend was easy, like very easy. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Nothing really, there are always small things with everything that could be different, but it's really pretty good Review collected by and hosted on G2.com.

Ashley A.
AA
Marketing Support Coordinator
Mid-Market (51-1000 emp.)
"User-Friendly Budget Spend Solution with Easy Setup"
What do you like best about Extend?

I like the ease of use. Extend is very user friendly, making it simple for anyone to log in, check their budget, and make qualifying purchases. It works well to assign a budget per individual and for each person to keep track of their available budget. Review collected by and hosted on G2.com.

What do you dislike about Extend?

The login could be a little easier. I dislike that every time I minimize the screen, I have to log in again. Review collected by and hosted on G2.com.

Alex B.
AB
Regional Plant Manager
Mid-Market (51-1000 emp.)
"Efficient Expense Management with Instant Receipt Review"
What do you like best about Extend?

I use Extend for work-related expenses, and I find that it makes everything easier and more efficient. The ability to review receipts within 24 hours of expenses taking place is particularly useful as it allows me to process receipts faster and get my statement paid on time. Setting up Extend was very easy, which was a nice start. Review collected by and hosted on G2.com.

What do you dislike about Extend?

It'd be cool if we could email receipts to an address and the receipts could then be synced up with the app, instead of logging into the app each time. Review collected by and hosted on G2.com.

Geo C.
GC
ESG Analyst
Small-Business (50 or fewer emp.)
"Intuitive and Seamless Virtual Credit Card Solution"
What do you like best about Extend?

I like the fact that Extend is extremely intuitive and flexible using the web UI. I can spin up and spin down new temporary credit cards whenever I need. It makes it easy to silo each supplier to their own virtual credit card number. Also, I can see which employee of mine is making payments. The initial setup was extremely seamless. Review collected by and hosted on G2.com.

What do you dislike about Extend?

I think the fact that each employee needs its own account with Extend is a bit of a hurdle. But, otherwise, just having them create account solves all the issue. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business (50 or fewer emp.)
"Extend Makes Virtual Cards and Credit Card Payments Easy"
What do you like best about Extend?

Extend has been very helpful for processing credit card payments in our company. Setting up virtual credit cards for different companies and multiple employees has been easy and timely, with streamlined controls and a user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Reporting - you need to invest time to learn the ins and outs of the system to make it work best for you. It is not user friendly right off the bat - it will take time and effort. Review collected by and hosted on G2.com.

Zachary S.
ZS
Hearing Aid Fitter
Mid-Market (51-1000 emp.)
"Extend Makes License Fee Management Easy and Flexible"
What do you like best about Extend?

Using Extend has been great for me! As an employee who has to keep up on fees for different state licenses, Extend allows me the flexibility to use to keep my licenses updated without having to use my own funds and having to wait on a reimbursement. Review collected by and hosted on G2.com.

What do you dislike about Extend?

No downsides found yet! Extend has been very easy to use! Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Enterprise (> 1000 emp.)
"Powerful Control and Visibility for Company Card Management"
What do you like best about Extend?

What I like best about Extend is the level of control and visibility it provides when managing company cards. It makes it easy to issue cards quickly, set limits, and monitor transactions in real time.

The most helpful aspect of Extend is how it simplifies expense management while maintaining strong security and accountability. The ability to create virtual cards for specific purchases helps reduce risk and keeps spending organized. Review collected by and hosted on G2.com.

What do you dislike about Extend?

One downside of using Extend is that some workflows can feel a bit manual, especially when tracking transactions or reconciling multiple purchases. At times, it can take extra steps to locate specific card activity or update transaction details.

It would be helpful if navigation and reporting features were more streamlined to make day-to-day card management faster and more intuitive. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Outdated, difficult if compromised or to integrate"
What do you like best about Extend?

Finally, after over a year, we were able to get our Amex Rewards linked to our Amazon. We have over $38K in rewards available. Our rep took the time to come out to our office to get it working because no one else was helping. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Amex doesn't understand how virtual cards work. Each time a virtual card is compromised and has to be closed, they insist on closing the main gold card as well. The whole idea with the virtual card is that you are not using the Gold Card therefore protecting it. Capital One understands this and only shuts down the virtual card. No waiting for a new physical card to be issued. No having to update payment methods. And there is still the issue with this particular platform of Amex not staying connected to QuickBooks Online. Amex is outdated and archaic. They need to get with the times. And people pay an annual fee for this lousy service. Unbelievable. Review collected by and hosted on G2.com.

Response from Cheyenne Herron of Extend

I'm so sorry to hear you've had a frustrating experience—while our support team can't handle issues on the American Express side, we can certainly help you with your Quickbooks integration! The Extend support team is always ready to assist customers of our bank partners on issues like this, just submit a ticket here and we'll get right back to you: https://www.paywithextend.com/support-request

Dawn R.
DR
Operations Manager
Small-Business (50 or fewer emp.)
"Effortless Virtual Card Management for our Remote Team"
What do you like best about Extend?

Extend has made managing online payments and subscriptions so much easier for our remote team. I love how quickly we can issue virtual cards for team members or one-off transactions without going through lengthy approval chains. The controls are clear, the interface is intuitive, and it keeps our accounting organized — every transaction is easy to track and categorize. It’s also been a big help in managing spending limits and improving accountability across departments. Review collected by and hosted on G2.com.

What do you dislike about Extend?

Nothing major so far, overall it’s been smooth, reliable, and exactly what we needed. Review collected by and hosted on G2.com.

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Extend Features
Ease of Creating Expense Reports
Bank / Credit Card Integration
Smart Categorization
Business Tool Integration
Workflow
Automated Reminders
Reporting
Performance and Reliability
Mobile User Support
One-time Virtual
Recurring Virtual
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Extend