The team is excellent to work with and very responsive. The platform is also straightforward. Review collected by and hosted on G2.com.
Honestly, I have not found anything I dislike yet, and I have been with ExpoGenie for over three years. Review collected by and hosted on G2.com.
Though we haven't had a chance to fully utilize the service yet (event cancellations due to Covid), I can confidently say I would recommend ExpoGenie to event planners solely for their customer service. The team members I interacted with were always gracious, flexible, and generous with their time. From what I was able to see on the product side, the interface is user-friendly and their team provides you with all the resources you need to get set up. Review collected by and hosted on G2.com.
Nothing at this time! Haven't had the chance to really use the service yet so hard to say. Review collected by and hosted on G2.com.
Expo Genie‘s Exhibitor Portal allowed us to streamline the registration process with exhibitors, which freed up time to dedicate to other areas of the event planning process. Its integration ability, from a payment gateway to an interactive floor plan, provided a unique and self-serve experience to our exhibitor and our event participants. I highly recommend Expo Genie to anyone planning a conference, especially with exhibitor space. It is a great way to maximize your time, increase productivity and possibly gain sponsorship revenue. Review collected by and hosted on G2.com.
There is not much to dislike about Expo Genie, but if to mention something, I guess it would be; not having discovered it before. Review collected by and hosted on G2.com.
Thank you for your review! Great to hear we are automating your exhibitor processes and freeing up your time for more strategic planning purposes :) Although you aren't able to think of any dislikes at the moment, we are always open to any and all feedback as we use it to directly influence our product roadmap. Thanks again!
The platform is very easy to navigate and make changes. Review collected by and hosted on G2.com.
I wish there were a way to bulk upload the company descriptions. Review collected by and hosted on G2.com.
Having one place that incorporates all information and deliverables for a partner when they are sponsoring at your event. At any time a sponsor can see where they are on their deliverable task list and find all relevant information for their participation. Plus the platform is extremely user friendly. Review collected by and hosted on G2.com.
Currently, you can only assign (1) person from a sponsoring company to their task list, when many times more than one person will want to have access. Review collected by and hosted on G2.com.
Thanks for your review! And great to hear you are finding ExpoGenie valuable as a one-stop-shop for them to get everything they need to prepare for your event :) Also, thank you for the feedback on only being able to assign one primary contact per company, although other contacts would like to have access. We do have some workarounds for this that I'd be happy to share. Feel free to submit a request via the form below if you are interested!
See how ExpoGenie improvedI really like the ease of use and once it is set up, it is even easier the 2nd year Review collected by and hosted on G2.com.
There is nothing I really do not like... Review collected by and hosted on G2.com.
Thank you for the review Jennifer! We are very happy to hear you are finding the platform very easy to use. Although you aren't able to think of any dislikes at the moment, we are always open to any and all feedback as we use it to directly influence our product roadmap. Thanks again!
I like the task feature the best because it keeps exhibitors on track. Review collected by and hosted on G2.com.
Being able to customize each portal more with event color branding would be nice. Review collected by and hosted on G2.com.
ExpoGenie provides not only an exceptional product, but they provide incredible platinum level service. During the setup process, we felt fully supported, and the process was incredibly smooth. The system is outstanding and very user-friendly. An exceptional product and exceptional service. Review collected by and hosted on G2.com.
The thought and care that went into the design of the platform has left nothing to be desired! I have no dislikes of the system at all; it is really flexible and allows for several options for tailoring the system for each individual event. There is nothing I dislike about this system. Review collected by and hosted on G2.com.
Thank you for the review and kinds words related to our service level and user-friendly platform! Although you aren't able to think of any dislikes at the moment, we are always open to any and all feedback as we use it to directly influence our product roadmap. Thanks again!
Even with the time difference, me and my colleagues always got a response within 24 hours of sending an email, which was extremely efficient. Review collected by and hosted on G2.com.
Time difference with scheduling meetings, but nothing too difficult. Review collected by and hosted on G2.com.
Thank you for the review and acknowledging our 24 hour support structure. Its very much appreciated :)
The backend of the site was extremely easy to use and navigate. It made making changes a quick process since I did not have to wait for support. Review collected by and hosted on G2.com.
Honestly, there is nothing I disliked. I think we utilized the platform the best way we could. Review collected by and hosted on G2.com.