Explori Reviews & Product Details

Using Explori has helped transform how we approach feedback and growth within our organization. The platform is easy for our team to navigate and utilize effectively. When we use their full-service option, their phenomenal support team (Chaz specifically) is easy to work with and genuinely dedicated to helping us succeed. They not only save us significant time in building and deploying the surveys and communications but also meticulously analyze our survey results, providing granular insights that highlight both our strengths and areas for improvement. This level of detailed analysis has prompted us to view our strategies and outcomes through a new lens, vastly different from what we experienced using basic survey tools like SurveyMonkey. Moreover, Explori's comprehensive data sets are invaluable, allowing us to benchmark our performance year-over-year and against industry standards. This depth of insight is indispensable for our continuous improvement and strategic planning. Review collected by and hosted on G2.com.

Everything has been running smoothly so far. Review collected by and hosted on G2.com.

At Reuters Events, we started to work with Explori last year and really did jump in feet first. The main benefit we have seen so far is that we have been able to benchmark the current success of our events with real customer data which was something we just didn't have before. The tool has allowed us to extract data quickly that highlights not only the areas that need to improve, but also the areas in which our customers are seeing high levels of satisfaction already. The team at Explori have also made it incredibly easy to get the platform up and running with their clear processes and strong communication. Review collected by and hosted on G2.com.

The platform can be a little clunky sometimes, however I am constantly giving feedback to the team at Explori so hopefully we'll see some changes to Review collected by and hosted on G2.com.

Explori is a great survey vendor - they are always responsive, timely, and provide great feedback/insight to help us improve season over season. Review collected by and hosted on G2.com.

There is nothing our team dislikes about Explori. Review collected by and hosted on G2.com.

The platform and software was able to give us much richer and deeper insights than we were evaluating on our own and saved a lot of time in the process. Using the benchmarking functionality really helped during the planning stages to improve customer experience and outcomes which were demonstrated by a considerable increase (from - to a high +!!) in Net Promoter Score. Review collected by and hosted on G2.com.

Of course there is additional cost related, but in total honesty the cost is negligible when you see tangible results and increased revenue, so really I have nothing to say here. Review collected by and hosted on G2.com.

I think this is probably one of the best event tech products on the market. A scalable, easy-to-use platform that allows me to measure, review and survey the performance of a single event or the 50 events I organise. It's easy to create benchmarks against your events, peers or the whole industry.

Excellent customer support and whilst your own team may transition through over the years, the team at Explori will ensure you can build year-on-year improvements in your events and ensure you take everyone with you via the learnings the platform outputs. Review collected by and hosted on G2.com.

Not much. I've used this platform at multiple businesses to drive consistent year-on-year improvement in the events I managed. Review collected by and hosted on G2.com.

Explori are the original creators of a standardised insight stack for the B2B events industry. Their ability to benchmark your results with your peer group is standalone in the industry. For complex organisations, the ability to dissect your business into business portfolios and create internal cross sectional reports is a must. The system is relatively easy to deploy, and integrate into your tech stack as much of the deliverables are on the Explori system as standalone outputs. Review collected by and hosted on G2.com.

If you already have event insight dashboards with your set KPIs, the outputs might need to be re-adjusted before use. At times, It is easier to adopt to their model than creating a conversion. Review collected by and hosted on G2.com.

Strong account management to set up the survey and set expectations. Collaboration with Chaz was great - he really understands how to maximise the results of a survey.

Onsite the team were extremely professional. We ended up getting well over 10% response rate across the show. The feedback has given us a long list of how to improve our show. Review collected by and hosted on G2.com.

The reporting functionality is a bit dated but the presentation the team gives does make up for this. Review collected by and hosted on G2.com.

We've been using Explori forever! The insights we gain, the industry benchmarking, the you trends and analysis make it an invaluable tool as we survey the visitors and exhibitors of our events Review collected by and hosted on G2.com.

Hearing the truth about your event. As a software user I don't have any particular concerns or issues with the system apart from when it reveals some truths one would prefer not to see. Review collected by and hosted on G2.com.

I've worked with Explori in a number of roles and their offering continues to improve over time.

Their unique industry/company benchmarking tools are incredibly powerful for understanding market positioning (and the competitor landscape), and being able to track success show on show/year on year is really powerful.

The platform itself is super flexible and the reporting is ever-evolving - making it even quicker and easier to both build the surveys and access valuable insights if you're self service. Where we've chosen Pro Insight, the team do all of the heavy lifting and present back in a comprehensive way. It takes a huge amount of pressure off the marketing team.

The team are always on hand to offer timely, flexible and friendly support and their knowledge adds a huge amount of value. Review collected by and hosted on G2.com.

To be honest, there aren't any. They are best-in-class. Review collected by and hosted on G2.com.

While providing valuable insight on our own events and where we can build on, it is also incredibly useful to be able to benchmark across the industry to see how we perform. Review collected by and hosted on G2.com.

We would welcome some more insight from the Explori team themselves given the experience they have from across the industry Review collected by and hosted on G2.com.