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Explori Reviews & Product Details

Chelsie S.
CS
Deputy Head of Events
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Explori?

At Reuters Events, we started to work with Explori last year and really did jump in feet first. The main benefit we have seen so far is that we have been able to benchmark the current success of our events with real customer data which was something we just didn't have before. The tool has allowed us to extract data quickly that highlights not only the areas that need to improve, but also the areas in which our customers are seeing high levels of satisfaction already. The team at Explori have also made it incredibly easy to get the platform up and running with their clear processes and strong communication. Review collected by and hosted on G2.com.

What do you dislike about Explori?

The platform can be a little clunky sometimes, however I am constantly giving feedback to the team at Explori so hopefully we'll see some changes to Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

We didn't have a true picture of what our customers thought of our events, which made it difficult to decide where to spend our time and resources. Explori has been able to give us access to our customers' voice so we can make strategic decisions based off their feedback. Review collected by and hosted on G2.com.

Explori Overview

What is Explori?

Explori is an enterprise event measurement platform and research consultancy empowering marketing and events leaders and their teams with the data and insights needed to measure the performance and impact of their events programs. Specialising in best-in-class strategic event measurement for proprietary corporate programs, B2B/B2C events, trade shows and 3rd party exhibit participation, Explori has been working with a global footprint of customers since its founding in 2011. With unique industry benchmarks, strategic quadrant analysis, automated reports, customized dashboards and an end-to-end measurement solution, event professionals are saved thousands of manual working hours, whilst arming themselves with the right intelligence to design the future of their events programs, justify investments and make data-driven decisions to meet wider business stakeholder needs. Looking beyond simply measuring NPS, attendee satisfaction, value for time and likelihood of return, Explori robustly calculates critical metrics that speak the language of the business through its suite of event-centric tools.

Explori Details
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Product Description

Explori has many unique features which make it quick and easy for events professionals to analyse the performance of their events. Create insights that you can confidently rely on year-on-year and put your results into context by benchmarking against other events in your portfolio or category. - See more at: http://www.explori.com/Content/Features/3/#sthash.boe4LVHA.dpuf


Seller Details
Seller
Explori
Year Founded
2011
HQ Location
Croydon, London
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®

MB
Overview Provided by:

Recent Explori Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Essential for data-driven event insights"
I love how Explori takes the hassle out of event reporting. The automated dashboards and year-on-year comparisons save so much time, and the AI tex...
Duncan R.
DR
Duncan R.Enterprise (> 1000 emp.)
5.0 out of 5
"If Carlsberg made event research platforms..."
I think this is probably one of the best event tech products on the market. A scalable, easy-to-use platform that allows me to measure, review and...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Seamless process and experience with Explori"
This platform is incredibly user-friendly and packed with fantastic features. The customer service is outstanding, and it's definitely a great valu...
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Explori Media

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12 out of 13 Total Reviews for Explori

4.9 out of 5
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12 out of 13 Total Reviews for Explori
4.9 out of 5
12 out of 13 Total Reviews for Explori
4.9 out of 5

Overall Review Sentiment for ExploriQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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Duncan R.
DR
CEO &amp; Co-Founder
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Explori?

I think this is probably one of the best event tech products on the market. A scalable, easy-to-use platform that allows me to measure, review and survey the performance of a single event or the 50 events I organise. It's easy to create benchmarks against your events, peers or the whole industry.

Excellent customer support and whilst your own team may transition through over the years, the team at Explori will ensure you can build year-on-year improvements in your events and ensure you take everyone with you via the learnings the platform outputs. Review collected by and hosted on G2.com.

What do you dislike about Explori?

Not much. I've used this platform at multiple businesses to drive consistent year-on-year improvement in the events I managed. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

I've taken Explori into businesses muliple times to give them a foundation to build on. The dashboard is excellent and standard tools like the NPS reporting are easy to role out across whole businesses. Currently I am using Explori to drill down into specific audience personnas to improve the event offering for multiple audience types. Review collected by and hosted on G2.com.

Baris O.
BO
Founder
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Explori?

Explori are the original creators of a standardised insight stack for the B2B events industry. Their ability to benchmark your results with your peer group is standalone in the industry. For complex organisations, the ability to dissect your business into business portfolios and create internal cross sectional reports is a must. The system is relatively easy to deploy, and integrate into your tech stack as much of the deliverables are on the Explori system as standalone outputs. Review collected by and hosted on G2.com.

What do you dislike about Explori?

If you already have event insight dashboards with your set KPIs, the outputs might need to be re-adjusted before use. At times, It is easier to adopt to their model than creating a conversion. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

Explori goes beyond a simple questionnaire and creates deep customer insights for us. Insights we can act upon in our Event Strategy.

It also allows us to benchmark our results with industry peers in an anonymous way, which is great to understand where we stack up among our competitors. Review collected by and hosted on G2.com.

MP
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Explori?

We've been using Explori forever! The insights we gain, the industry benchmarking, the you trends and analysis make it an invaluable tool as we survey the visitors and exhibitors of our events Review collected by and hosted on G2.com.

What do you dislike about Explori?

Hearing the truth about your event. As a software user I don't have any particular concerns or issues with the system apart from when it reveals some truths one would prefer not to see. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

Our events are annual and so honest feedback and meaningful analysis are vital to our event growth and currency. Industry benchmarking keeps us honest with ourselves and their in depth reporting allows us to make meaningful change when needed Review collected by and hosted on G2.com.

Sarah F.
SF
Founder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Explori?

I've worked with Explori in a number of roles and their offering continues to improve over time.

Their unique industry/company benchmarking tools are incredibly powerful for understanding market positioning (and the competitor landscape), and being able to track success show on show/year on year is really powerful.

The platform itself is super flexible and the reporting is ever-evolving - making it even quicker and easier to both build the surveys and access valuable insights if you're self service. Where we've chosen Pro Insight, the team do all of the heavy lifting and present back in a comprehensive way. It takes a huge amount of pressure off the marketing team.

The team are always on hand to offer timely, flexible and friendly support and their knowledge adds a huge amount of value. Review collected by and hosted on G2.com.

What do you dislike about Explori?

To be honest, there aren't any. They are best-in-class. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

It allows us to understand the views of our customers and end users (show visitors) - it's invaluable insight to help decision making and help develop the product portfolio. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Explori?

This platform is incredibly user-friendly and packed with fantastic features. The customer service is outstanding, and it's definitely a great value for the money Review collected by and hosted on G2.com.

What do you dislike about Explori?

So far, everything has been great with no complaints. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

Tracking trends and measuring progress year-on-year in a simple and cost effective manner was a challenge for us. This led us to switch to Explori. Their platform simplifies the analysis of historical data and offers comprehensive industry benchmarks, enhancing our understanding of our event program's performance.

Moreover, the automated dashboards have been transformative, drastically reducing the time needed to prepare reports for senior executives. This has empowered me to present clear, data-driven insights that effectively showcase the impact of our events Review collected by and hosted on G2.com.

Rob S.
RS
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Explori?

Explori delivered way more insight that we could have either delivered ourselves, or by using generic survey software. The benchmarking against other trade fairs showed us how good our launch of Space-Comm Expo had been, and what we needed to focus on to continue to improve.

It provided valuable marketing assets for our ongoign campaigns.

I also really liked how the results were presented to us in a meeting which gave further understanding. Professional team, and great product. Review collected by and hosted on G2.com.

What do you dislike about Explori?

Was very hapy with the whole experience. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

It help us to evaluate where our focus should be in order to retain more exhibitors and ensure were were meeting their objectives. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Explori?

I love how Explori takes the hassle out of event reporting. The automated dashboards and year-on-year comparisons save so much time, and the AI text analysis helps us quickly spot key trends in feedback. The benchmarking tools are also really useful for understanding how we stack up against the industry. It’s made our post-event analysis much more efficient and insightful. Review collected by and hosted on G2.com.

What do you dislike about Explori?

It takes a little time to explore all the features, but once you’re familiar, it’s incredibly valuable. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

Explori helps us streamline post-event analysis by automating reporting, benchmarking, and feedback analysis. It saves time by eliminating manual data processing and provides clear insights that help us measure event success and make data-driven improvements. The benchmarking feature is particularly useful for understanding how our events compare to industry standards, giving us a clearer picture of performance. Review collected by and hosted on G2.com.

CH
Portfolio Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Explori?

Their industry and sector benchmarks provided valuable insights that helped us better understand our event performance. The depth of their reporting gave us actionable data that we can use to refine our strategy and enhance future events Review collected by and hosted on G2.com.

What do you dislike about Explori?

We had no major downsides in our experience with Explori. The process was smooth, and the team was always available to assist when needed Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

Their industry and sector benchmarks provided valuable insights that helped us better understand our event performance. The depth of their reporting gave us actionable data that we can use to refine our strategy and enhance future events. Review collected by and hosted on G2.com.

TL
GM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Explori?

Had an excellent experience working with Chaz and Louisa, they are very knowledgeable and helpful. Comparisons year over year are an excellent feature to understand the event on a granualr level. Review collected by and hosted on G2.com.

What do you dislike about Explori?

Instead of a 5 point scale would be better if all results were a percentage. Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

Understanding the customers thoughts on timing and length of show. Review collected by and hosted on G2.com.

JC
Managing Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Explori?

The approach was refreshing and the time spent in making sure our survey was going to have the desired effect was brilliant. Review collected by and hosted on G2.com.

What do you dislike about Explori?

Honestly nothing. Data and outcome led lovely people, what's not to love? Review collected by and hosted on G2.com.

What problems is Explori solving and how is that benefiting you?

Creating a compelling narrative as to why our product was needed. Review collected by and hosted on G2.com.