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ExpertCallers Reviews & Provider Details

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ExpertCallers Reviews (10)

Reviews

ExpertCallers Reviews (10)

5.0
10 reviews
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Anil U.
AU
Co-Founder & CEO
Small-Business (50 or fewer emp.)
"ExpertCallers: Precision CCTV Monitoring Support"
What do you like best about ExpertCallers?

I value ExpertCallers for their accuracy, reliability, and consistent handling of alerts, which makes them a strong partner. Their human-in-the-loop approach and attention to detail ensure accuracy and reliability in our monitoring workflow. Their activeness and ability to complement our existing vision system made them a strong fit for us. They help us manage alert verification and escalation efficiently, reducing workload on our team and improving the speed and accuracy of our monitoring processes. This reduces false positives and ensures critical alerts are handled quickly, improving team efficiency and strengthening overall safety and response outcomes. The way they integrate with our existing system to support monitoring and alert workflow efficiently is also impressive. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

We would streamline onboarding and add more proactive insight to further optimize alert handling and escalation workflow. More real-time recommendations on prioritizing alerts and reducing false positives would help improve speed and accuracy in escalation decisions. Review collected by and hosted on G2.com.

AW
Small-Business (50 or fewer emp.)
"Improve Appointment Scheduling For Automotive Services"
What do you like best about ExpertCallers?

I appreciate ExpertCallers for their ability to improve appointment scheduling for automotive services. They have met our needs for reliable appointment scheduling clearly, allowing us to move forward with minimal hesitation. Their services help us manage appointment scheduling efficiently, reducing bookings and easing the workload on our team. This has improved our operations and customer experience. The efficient scheduling keeps our daily operations organized, reduces missed appointments, and ensures a steady workflow. I find their organized scheduling process, consistent follow-up, and responsive communication very valuable, ensuring appointments are handled smoothly and efficiently. Their attention to detail, reliability in handling bookings, and ability to adapt to our scheduling needs stand out, ensuring a smooth and consistent experience. We appreciate their reliability, responsiveness, and consistent handling of appointments, which make them a dependable partner and encourage us to continue and expand the relationship. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

I'd like faster onboarding and more proactive suggestions on optimizing scheduling and follow-up to improve efficiency and results. Pre-configured scheduling template and faster alignment on workflow during onboarding would make setup quicker and help us start operations sooner. Review collected by and hosted on G2.com.

Christopher F.
CF
Small-Business (50 or fewer emp.)
"Reliable Customer Support Excellence with ExpertCallers"
What do you like best about ExpertCallers?

I appreciate using ExpertCallers for our end-to-end customer support. Their structured approach to handling support needs caught our attention, and we moved forward with them because they consistently deliver a reliable and structured service. The transition from our previous provider to ExpertCallers was smooth, thanks to their organized workflow and responsive communication. They've helped us manage high volumes efficiently, improving response times and allowing our team to focus on core tasks. Their support has undoubtedly improved our team's efficiency. I find their structured workflows, trained agents, and consistent communication incredibly valuable. They maintain transparency with regular updates and clear ticket tracking, making sure everything is communicated promptly. We particularly value their reliability, structured workflows, and clear communication. I'm so satisfied with their services that I'd give them a 10 out of 10 in recommending them to a colleague. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

Faster onboarding and more proactive suggestions for optimizing support processes or campaigns would add even more value. We'd like to see more proactive insights on improving workflows and support efficiency, as well as recommendations for optimizing customer interaction and campaigns. Review collected by and hosted on G2.com.

KM
Co-Founder
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"ExpertCallers increased our booking appointments by 40%"
What do you like best about ExpertCallers?

I love how ExpertCallers helps us manage customer inquiries and booking requests efficiently. Their responsiveness has improved our response times, which in turn has increased bookings and created value for our business. We've experienced faster response times that capture more booking opportunities and reduce missed inquiries, boosting client satisfaction and making our operations more efficient. I appreciate their trained agents and steady handling of inquiries; these elements are the most valuable, ensuring that we don't miss booking requests. I value their reliability and ability as a trusted partner, encouraging us to continue and expand our relationship. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

The onboarding process could be faster, allowing for a quicker start with operations. Also, there could be improvements in booking workflows and automating follow-ups to enhance response speed and efficiency. Review collected by and hosted on G2.com.

HM
Enterprise (> 1000 emp.)
"Efficient Partner for Communication Needs"
What do you like best about ExpertCallers?

I consider ExpertCallers a reliable partner for call center and email marketing services. I appreciate their efficiency which significantly impacts our response times. Their solutions have improved our response times and ensured consistent customer communication, enhancing the efficiency of both call center operations and email campaigns. Before working with ExpertCallers, we faced delays in responding to customer inquiries, and there was inconsistent handling of support requests. With ExpertCallers, support requests are now handled more efficiently. Their impact has perfected our call center and email marketing, and we've seen faster response times, especially during peak periods. I value their use of our existing systems and tools and how they help us use them efficiently. ExpertCallers is beneficial for their structured workflows and clear communication, which have improved engagement and efficiency in our email campaigns. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

More proactive suggestions on optimizing email campaigns could add even more value. Review collected by and hosted on G2.com.

Christine H.
CH
Sales of Marketing Coordinator
Mid-Market (51-1000 emp.)
"Reliable Partner for Appointment Setting and Follow-ups"
What do you like best about ExpertCallers?

I highly value ExpertCallers for their responsiveness, organized scheduling process, and consistent follow-up. Their ability to efficiently handle appointment scheduling and prospect follow-ups has increased our sales team's productivity by ensuring more qualified meetings and keeping our pipeline full. Their strengths make them a trusted partner and encourage us to continue and expand our collaboration. During high-volume outreach periods, their team promptly handled scheduling and follow-ups, preventing missing opportunities, which ensures our team can focus on closing deals. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

I would streamline the onboarding process to get started faster and appreciate more proactive suggestions for optimizing scheduling and follow-up. Review collected by and hosted on G2.com.

Steve P.
SP
Founder
Food & Beverages
Mid-Market (51-1000 emp.)
"Structured Lead Generation with Consistent Communication"
What do you like best about ExpertCallers?

I value ExpertCallers for their reliable lead generation, structured approach, and consistent communication. Their ability to build pipelines in new markets and find qualified partners supports our expansion goals and improves sales efficiency. They manage outreach and follow-up, ensuring a steady flow of opportunities and saving our team time. Their structured lead generation process, multimarket reach, and clear communication made them a strong fit for our needs, making them a strong long-term partner. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

I would streamline the onboarding process and provide more proactive insight on prioritizing leads and optimizing outreach for faster results. Review collected by and hosted on G2.com.

Purnendu B.
PB
Synthetic Intelligence
Research
Small-Business (50 or fewer emp.)
"ExpertCallers: Adaptable, Professional, and Effective"
What do you like best about ExpertCallers?

I found ExpertCallers to be an interesting option for telemarketing and sales support because their team patiently listened to my requirements and offered better solutions. I appreciate how they have helped me refine my ICP alignments, which was a great help. Their team is experienced and well-trained to meet partner requirements, and they even customized the call scripts according to the prospect's needs, which I found innovative and different from traditional providers. The workflow for the appointment setting application was designed very well, everything was good and according to plan. I like their professionalism, flexible payment terms, and trained team. Overall, they handled my prospects very well, and I am very happy with their service. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

Nothing as of now! Review collected by and hosted on G2.com.

GH
Vice President Commercial Development
Airlines/Aviation
Mid-Market (51-1000 emp.)
"Reliable Virtual Assistant for Seamless Operations"
What do you like best about ExpertCallers?

I value ExpertCallers' reliable task management, which helps manage order coordination, shipment follow-up, and documentation efficiently. Their attention to detail and consistent communication ensure operations run smoothly. Their responsiveness and ability to handle operational tasks efficiently made us confident in choosing them. Their reliability, attention to detail, and consistent communication make them a dependable partner, encouraging us to continue and expand the relationship. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

I'd like to see a faster onboarding process and more proactive suggestions for optimizing workflow and task prioritization. Review collected by and hosted on G2.com.

ali k.
AK
Deputy General Counsel
Real Estate
Mid-Market (51-1000 emp.)
"Excellent customer support outsourcing partner"
What do you like best about ExpertCallers?

Expercallers provides reliable call center support with highly trained agent who handle customer interaction professionally. Review collected by and hosted on G2.com.

What do you dislike about ExpertCallers?

The onboarding process took a little longer than expected, mainly because of the time needed to align processes and communication workflow Review collected by and hosted on G2.com.

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Purnendu B.
PB
Purnendu Bala
Last activity 2 months ago

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