Expel Reviews (74)

Reviews

Expel Reviews (74)

4.6
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of integration and responsive support provided by Expel, highlighting how it streamlines security operations and enhances incident management. The platform's intuitive interface and proactive communication from the SOC team contribute to a sense of security and efficiency. However, some users note a desire for more customization options in alerts and reporting.

Pros & Cons

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Verified User in Legal Services
EL
Verified User in Legal Services
Enterprise (> 1000 emp.)
More Options
"Expel is a great partner and they are the most responsive security vendor I've ever worked with"
5/5
What do you like best about Expel?

Their responsiveness and expertise in supporting our security operations center. Review collected by and hosted on G2.com.

What do you dislike about Expel?

There are none. Expel is the best vendor I've ever worked with. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Enterprise (> 1000 emp.)
More Options
"handles our needs but room for improvement"
4/5
What do you like best about Expel?

customer service and our rep always being available for us Review collected by and hosted on G2.com.

What do you dislike about Expel?

ruxie takes longer than expected for detections, could be quicker Review collected by and hosted on G2.com.

Response from Kaitlin Ricketts of Expel
Editedit

Thank you for your review and your candid feedback on our bot, Ruxie. We'd love to have a conversation with you to learn more about your experience. We're always looking to learn and grow, and feedback from our customers is key to that journey. You can connect with me at kaitlin.ricketts@expel.com and we’ll find a mutually convenient time to meet.

Thank you for being an Expel customer and look forward to connecting with you.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
More Options
"Expel = Best MSSP"
5/5
What do you like best about Expel?

I appreciate how Expel values their customers' feedback and opinions. Review collected by and hosted on G2.com.

What do you dislike about Expel?

There can be some bumps when Expel starts onboarding your security tools. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Enterprise (> 1000 emp.)
More Options
"Expel Review"
3.5/5
What do you like best about Expel?

Vendor agnostic, expanding offerings, great leadership. Review collected by and hosted on G2.com.

What do you dislike about Expel?

Some growing pains in expanding offerings. Review collected by and hosted on G2.com.